PYMNTS

JANUARY 11, 2019

But consolidation looms, according to some observers, and online food delivery services will eventually have to shift more focus away from consumers and toward restaurant operators in order to thrive in a crowded marketplace. Meanwhile, the eCommerce operator and logistics heavyweight continues investing in its delivery fleet.

Online 176

Online San Francisco Capital Operations 176

PYMNTS

SEPTEMBER 28, 2020

Saudi Arabia and the United Arab Emirates are attempting to square away increasing consumer use of online channels with their privacy and banking standards. Why Pandemic-Driven Online Payment Spikes Are Pushing Middle Eastern Regulators To Confront Privacy Questions.

Online 151

Online Report Payments Regulation 151

Perficient

AUGUST 4, 2023

In today’s rapidly advancing technology landscape, businesses face a profound revolution in operations, customer interactions, and innovative endeavors. These scenarios include enterprise transformation, customer experience (CX) transformation, data and analytics transformation, and infrastructure and operational transformation.

Digital Strategies 419

Digital Strategies Strategy Customer Experience Report 419

PYMNTS

DECEMBER 18, 2020

In the face of the global pandemic, restaurant chains have had to alter their service operations to accommodate social distancing requirements and the new normal as we know it. Other notable features that are almost universally offered by top performers include online ordering via website and curbside pickup options.

Study 144

Study Mobile User Experience Innovation 144

Abrigo

JUNE 2, 2022

These expert tips for studying and reviewing ACAMS material can help you pass the CAMS exam with flying colors. Takeaway 1 Determine your learning style to find study practices that will help you learn and retain information. This compilation of best practices and expert tips for studying for the CAMS exam can help.

Study 195

Study Training Resources Kansas 195

PYMNTS

JUNE 9, 2020

Rising frustration over online payment transaction limits , security and data privacy have begun to crop up now that consumers and merchants are settling into the new normal, showcasing just how rapidly the banking world is changing. Mobile and online payments are also on the rise for this same reason. and the EU. Australia and Canada.

Regulation 132

Regulation Online California Regional 132

PYMNTS

FEBRUARY 11, 2019

But since it’s the data point that most use to define the online/physical retail sales split, let’s use it to project, based on historical trends what the world looks line in twenty years. Amazon, of course, owns Whole Foods and operates its own branded book stores and convenience stores. Investor activists think it should be eBay.

Online 197

Online Retail Mobile Branding 197

PYMNTS

OCTOBER 16, 2020

Study Shows Americans Struggling As Savings Dry Up. billion in sales during Prime Day on Amazon’s online marketplace, as eCommerce activity surges in the wake of the coronavirus pandemic, the tech giant reported. Plus, Amazon reported that third-party sellers garnered over $3.5 billion in Prime Day sales. 16 (Friday) J.P.

Google 146

Google Study North Carolina Nebraska 146

PYMNTS

AUGUST 4, 2020

The global pandemic has changed commerce fundamentally — a fact confirmed in Visa ’s new Back to Business study. According to the eight-country study, 78 percent of consumers have changed how they pay for things so as to reduce contact in their commerce. That was very evident in the study — and not just in the U.S.

Study 315

Study Survey social media Online 315

PYMNTS

JULY 12, 2018

New York’s Department of Financial Services is recommending that online lenders are subjected to the same scrutiny and regulations that traditional banks face. Cuomo on June 1, 2017, required DFS to study online lending in New York State and submit a report of its findings. A bill signed by Governor Andrew M.

Online 100

Online New York Lending Regulation 100

PYMNTS

SEPTEMBER 30, 2019

The latest Payments and the Platform Economy study examines how marketplaces are responding to the counterfeit threat as well as how they are continuing to innovate the customer experience. Online Resale. Sales of counterfeit goods through online marketplaces are expected to hit $1.8 billion per year to fake online sales.

Online 101

Online Fraud Branding social media 101

PYMNTS

MAY 4, 2016

And with online commerce profit margins shrinking, does push finally need to come to shove? Those are the questions being raised by the National Retail Federation’s newest study , which looked at the impact that government regulations are having on everyday and high-level operations.

Study 100

Study Regulation Retail Policies 100

PYMNTS

DECEMBER 30, 2020

Studies have also indicated that these new users expect to keep these habits even after the pandemic ends, forcing banks to rethink their approaches to customer relationships for the foreseeable future. This follows the overall trend in payments moving online. Bank branches are also closing faster than ever before.

Digital Banking 240

Digital Banking Study Examples Meeting 240

PYMNTS

NOVEMBER 9, 2020

These are among the key findings that have emerged from the Global Digital Shopping Index , an extensive PYMNTS study examining how consumers are using digital technology to augment and even replace traditional shopping experiences as well as how merchants are adapting to these shifts. The report focuses on the U.S. About The Report.

Study 217

Study Data United States Mobile 217

PYMNTS

NOVEMBER 14, 2016

As we continue on our path of strengthening our global lifestyle brand, we look to expand our online and full-price retail footprint across the globe,” Schneider said. “We For some time now, retailers with physical stores have been suffering from online competition. It also plans to sell its ware via other retail partnerships. “As

Online 100

Online Retail Resources Study 100

Insights on Business

JULY 8, 2019

Organizations are fast realizing the value sales performance management (SPM) solutions are bringing to the table in terms of increased sales performance and operational efficiencies. With the two new solutions deployed, HEROLD cut planning time by up to 95% and boosted daily sales of subscription online services orders by 25%.

Case Study 93

Case Study Study Analytics System 93

Bank Innovation

FEBRUARY 20, 2019

Can regularly checking your credit score actually help improve your results? We wanted to know the answer to that critical question, so Credit Sesame partnered with Megan Hunter Antill and Jessica Yu, Ph.D., candidates in Quantitative Marketing at Stanford Graduate School of Business, to find out.

Study 284

Study Analysis Marketing Operations 284

PYMNTS

NOVEMBER 18, 2020

Small business owners, financial controllers, and accountants are moving away from paper-based payments and manual processes as the pandemic increases the demand for online payment solutions,” Veem Co-Founder and Chief Executive Officer Marwan Forzley said in the announcement. . 18) press release. even people who don’t have a Veem account.

Tools 272

Tools Payments Study blockchain 272

PYMNTS

MAY 11, 2016

Common sense isn’t so common when retail is still experiencing its fair share of upheavals from each new disruptor to make it to market, but the decade-plus of online and in-store retail operating side by side has established a few new ground rules that almost everyone can agree on.

Retail 100

Retail Online Study Regional 100

PYMNTS

AUGUST 28, 2019

Studies suggest that even next-day delivery may be too slow. A significant share of Generation Z consumers — those aged 18 to 25 — are turning to buy online, pick up in store ( BOPIS ) purchasing models to meet their speed needs. Rural customers may therefore see diminished online delivery offerings. Tractor Supply Co.

Retail 108

Retail Online Study Alaska 108

PYMNTS

OCTOBER 16, 2020

What was once a small but meaningful constituency — online shoppers — suddenly seem to be holding all the cards. The use of online direct-to-consumer (D2C) channels to purchase consumer-packaged goods (CPG) has grown by 50.1 The use of online direct-to-consumer (D2C) channels to purchase consumer-packaged goods (CPG) has grown by 50.1

Branding 211

Branding Study Online Retail 211

PYMNTS

OCTOBER 21, 2020

At the start of this year, online commerce trends were following a similar trajectory to 2019: eCommerce sales were steadily growing, but they were still a fraction of those at brick-and-mortar stores. Then came the COVID-19 pandemic, triggering a massive shift online as stores closed and consumers grew wary about venturing out.

Payments 159

Payments Case Study Meeting Trends 159

PYMNTS

DECEMBER 18, 2020

The findings are part of a new Restaurant Readiness Index produced by PYMNTS and Paytronix that questioned over 2,100 consumers and nearly 500 restaurant operators about what’s working and what isn’t, now that we’re nine months into the lifestyle changes brought on by the global pandemic. Here are five key takeaways from the report.

Study 146

Study Mobile Survey Online 146

PYMNTS

JULY 22, 2020

A study from AppsFlyer and Google found that global ATM use had decreased by 50 percent since the beginning of the outbreak as social distancing and stay-at-home orders have increased customers’ reliance on mobile apps and online banking options rather than ATMs. Experts predict that the market will reach $10.87

ATM 225

ATM Digital Banking Alabama Study 225

Perficient

FEBRUARY 17, 2023

Embedded Payments A 2022 study published by the Federal Reserve Bank of San Francisco noted that app payments increased as a percentage of total consumer purchases from 11% in 2019 to 15% in 2020, to 29% in 2021. At just 4 cents per transaction, the fees to the merchant are far less than the 2% to 3% fees charged by credit cards.

San Francisco 275

San Francisco Cards Online Payments 275

PYMNTS

DECEMBER 31, 2020

This study showed that the home had become the consumer’s commerce command center as they changed their daily routines to do more of their work and more of their once-physical errands from home. Key Data Points: 60 percent of small restaurant operators have had their revenues decline since the pandemic began. 31 percent bank via app.

Data 277

Data Innovation Payments Millennials 277

PYMNTS

JULY 31, 2017

Why should merchants be the only ones who get to leverage the speed, convenience and low-friction environment of the online marketplace? The big box retailer has been investing heavily in its online marketplace, and recently invited international vendors onto its platform. Hobbyists study astrology, belly dancing, chess or gardening.

Online 113

Online Study Retail United States 113

PYMNTS

JUNE 21, 2018

States can collect sales taxes from online retailers thanks to a U.S. Since the dawn of online retailing, the Quill ruling has allowed eCommerce firms to skip collecting a state’s sales tax if it shipped products to a state where it doesn’t have an office, warehouse or other physical presence. retail sales.

Taxes 119

Taxes South Dakota Online US 119

PYMNTS

MAY 20, 2020

The investment will also help further research into IoT operating systems, edge computing and natural language processing (NLP). . “By The Tmall Genie’s latest model has a 10-inch screen and supports a variety of live concerts and online classes in addition to Taobao Live.

Kentucky 253

Kentucky Study Conference Innovation 253

PYMNTS

AUGUST 24, 2020

The Playbook also features a case study on how the home furniture store Interior Define is putting digital D2C strategies into practice in a challenging economic environment. Interior Define is one such company that exemplifies these trends, as highlighted in our case study. About The Playbook.

Retail 216

Retail Report Case Study Study 216

PYMNTS

OCTOBER 2, 2020

According to the recent PYMNTS study The Great Reopening, The Road To A Digital Normal , the transition to digital is becoming a much more routine way of doing business. More and more consumers are shopping online or having groceries or meals delivered — and look set to continue to do so even post-COVID, the study found.

Study 150

Study Online Examples Report 150

PYMNTS

APRIL 27, 2020

Banks do not always have the budgets or resources to craft cutting-edge online and mobile experiences, although they can no longer afford to put off digital transformations. The number of online banking customers is growing worldwide, and FIs’ consumers are coming to expect seamless digital experiences as a result.

Digital Banking 248

Digital Banking Tools social media Mobile 248

PYMNTS

DECEMBER 7, 2020

Most are encouraging employees to work from home while also moving their back-office operations online, and payments operations are no exception. Businesses are doing more than encouraging their employees to continue working remotely, however. RLJ Financial On Managing B2B Spend With Virtual Cards.

Management 268

Management Cards Company Innovation 268

PYMNTS

JUNE 9, 2020

As previously reported , Neiman Marcus has received court permission to gain access to $675 million in debtor-in-possession financing from creditors, which allows the retailer to continue to operate and keep paying staff members. Meawhile, the coronavirus crisis has pushed more consumers to online shopping.

New York City 130

New York City New York Study Retail 130

PYMNTS

SEPTEMBER 25, 2020

The grants are part of the San Jose, California-based worldwide online payments system’s $530 million pledge made earlier this year to strengthen minority communities and fight for economic equality and racial justice. “To PayPal Holdings Inc. provided $5 million in grants to support Black-owned businesses in the U.S.

San Jose 261

San Jose Baltimore Nebraska Community 261

PYMNTS

SEPTEMBER 22, 2020

One recent study estimated that roughly 44 million Americans would tap food delivery apps by the end of this year, up from 38 million in 2019, and another survey predicted that the number of smartphone delivery app users will climb 25.2 One recent study reported that chargebacks rose 179 percent in the past two years. percent to 45.6

Fraud 255

Fraud Mobile Tools Study 255

PYMNTS

SEPTEMBER 22, 2020

The digital shift is rippling across channels, with buying journeys that often start on smartphones and conclude at curbside, as buy online, pickup in-store (BOPIS), delivered to the door or in-store. Customers are definitely expecting that there is no difference in service when they shop and transact on different channels,” King said.

Study 198

Study Online Retail Payments 198