Shall We Chat? Using Chat to Engage and Sell a Customer

Payments Dive

Mobile Payments Today interviewed Hannes Van Rensburg, chief commercial officer for Clickatell's on the subject of chat commerce. Hannes shares his thoughts regarding this unique type of commerce and what it could mean to the mobile payments industry moving forward

Mobile 311

The Rise in Consumers’ Digital Engagement: A Blessing or a Curse for UK Banks?

Accenture

One of the clearest impacts of the pandemic has been to accelerate consumers’ long-running migration to mobile and online channels, for financial services among others.

Mobile 209
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Blockchain 101: Mobile payments

Payments Dive

Let's take a look at the what blockchain is, and how it can help transform the mobile payments industry

Free research: Open Banking, Mobile Money and Digital Currency

Chris Skinner

Grid MobileI just found three interesting management reports.

Mobile 386

Reaching Unreachable Candidates

Speaker: Patrick Dempsey and Andrew Erpelding of ZoomInfo

What is ZoomInfo for Recruiters? Find and connect with the right talent to fill roles fast with more data, basic search, advanced search, candidate and company profiles, and export results. Watch this On-Demand Webinar today to see how ZoomInfo for Recruiters can work to get your talented candidates results.

Mobile Payments 101: Retail

Payments Dive

The world of mobile payments has changed significantly over the past decade – and particularly over the past few years as smartphones and other mobile devices have become ubiquitous. In this report, we will review some of the main themes and trends in the mobile payments market

Retail 289

Examining ingredients of a successful mobile payments solution

Payments Dive

With a robust and secure mobile payment solution, consumers are more likely to get on board and embrace mobile payment technology

Mobile 329

13 tales from the mobile wallet graveyard

Payments Source

NFC Contactless payments Mobile payments Retailers Mobile wallets

Mobile 136

Starbucks accelerates shift to mobile

Payments Dive

Over the next 18 months, Starbucks will increase convenience-led formats in company-operated locations with drive-thru and curbside pickup options, as well as its Pickup locations, according to a filing with federal regulators

Mobile 339

Online Shopping Trends: Mobile Payments Are Mighty

Payments Dive

The holiday online shopping trend jumped from over 13% in 2019, to nearly 20% in 2020, according to Mastercard. Jordan Reynolds leads the e-Commerce and Marketplace verticals at Ekata. He shares data and insight on how 2020 may have changed shopping forever

Trends 378

12 Plays to Kickstart Your Recruitment Process

To stay ahead in this race, every recruiter needs a good playbook. In this eBook, we lay out 12 recruiting plays that can automate key steps in your recruitment process, helping you reduce both the cost and the time it takes to hire the best candidates.

Black Friday sets online, mobile shopping records

Payments Dive

showed more consumers embracing mobile and general online shopping for the best deals. Black Friday shopping figures in the U.S. Meanwhile average order volume increased, showing more willingness to make big ticket purchases via smartphone

Online 357

Mitigating Mobile Fraud with Secure Subscriber Enrollment

Payments Dive

To streamline the enrollment process, while reducing the potential for fraud, GIACT released a new white paper, Mitigating Mobile Network Fraud with Secure Subscriber Enrollment , detailing the best practices in secure digital enrollment

Fraud 336

COVID-19 is the perfect time for mobile payments

Payments Dive

With COVID-19 causing customers to turn up their masked noses to cash, the time is now for mobile payments to take the world by storm

Mobile 377

T-Mobile: Hackers Accessed Customer Call Data

PYMNTS

T-Mobile has told some customers of a “security incident” in which a malicious party “may have impacted some of your T-Mobile account information.”. T-Mobile began informing customers of the incident on Dec. T-Mobile previously suffered a data breach in March.

Mobile 185

Safaricom in talks with Amazon about mobile payments

Payments Source

Amazon Mobile payments

Mobile 142

Qdoba, California Tortilla advance mobile ordering

Payments Dive

California Tortilla and Qdoba have launched mobile app upgrades

Mobile Order-Ahead Sector Goes All-In On AI

PYMNTS

Artificial intelligence (AI) in mobile food ordering: tantalizing. As the Mobile Order-Ahead Tracker® states, “AI can be leveraged to analyze and tally credit card transactions similar to how banking transactions are examined. Artificial ingredients: tasteless.

Mobile 236

How online commerce advanced while mobile lagged in the U.S.

Payments Source

Online payments Mobile payments

Online 139

2020 Guide: Building a high-performance mobile money business strategy

Payments Dive

For aspiring mobile money businesses, the potential rewards are great, but building a robust and flexible growth strategy (and curating the right technology to power that strategy) remains a challenge.

USAA scores mobile deposit capture patent win against PNC

American Banker

Technology Mobile technology

The Mobile Wallet Hierarchy of Needs

Bank Innovation

He was talking about it in the context of “platformification,” but it got me to thinking about how we might leverage a similar analogy in discussing mobile wallets. Mobile Payments Retail Risk Security Technology Android Pay Apple Pay banking banking app banking fraud card fraud consulting mobile app mobile banking security Mobile Payments mobile wallet Starbucks

Mobile 250

The Wild Ride Of Mobile Order-Ahead Apps

PYMNTS

As we discover in PYMNTS’ September 2020 Mobile Order-Ahead Tracker® done in collaboration with Kount , “[The] number of food delivery app users could climb 25.2

Mobile 207

An introduction to mobile commerce in China

Payments Dive

However, the nuances of this market are important to understand and the role of mobile expansion is critically important The Chinese e-commerce market is one of the most important in the world and represents a lucrative opportunity for digital expansion.

Mobile 305

Get in the game! What mobile app publishers can learn from gaming

Payments Dive

With over 20 years’ experience in the mobile app ecosystem, Scott has influenced mobile-first strategies for hundreds of top mobile properties. He shares his thoughts on how mobile app publishers can learn from mobile games

Mobile 355

Payment security in a world going mobile

Payments Dive

As a rising number of consumers use digital payments to conduct ecommerce transactions, businesses need to make sure their mobile apps are secure. Customer identity and payment information is increasingly at risk as fraud actors find new ways to compromise mobile platforms

The Advantages of Utilizing Point-of-Sale Mobile Payment Technology

Payments Dive

Any business can now conveniently accept mobile payments, which has become an invaluable part of many businesses’ services and operational workflow

FBI Issues Warning To Bank Mobile App Users?

PYMNTS

As the use of mobile banking apps surges due to the limited access to banks amid the COVID-19 pandemic, the FBI is warning users to beware of cyber attacks.

Mobile 252

RecargaPay: From Mobile Top-Ups To Mobile Financial Services Ecosystem

PYMNTS

But there was no less friction associated with consumers making payments for essential services — mobile top-ups, bill payments, everyday purchases, Teijeiro told Webster, and very cash-based.

Mobile 182

T-Mobile Hacked, User Data Stolen

PYMNTS

Telecom giant T-Mobile suffered a data breach that exposed the personal information of employees and customers to unknown hackers, according to reports. “We We regret that this incident occurred,” T-Mobile said. “We T-Mobile said it is in the process of notifying affected customers.

Data 218

Mobile coupons drive loyalty, customer engagement

Payments Dive

Retailers and others have transitioned physical coupons to the mobile space, as a way to enhance customer loyalty and engagement

Mobile 297

BBVA Mobile Customers Pass 15M

Bank Innovation

Spanish bank BBVA now has over 15 million mobile active users, a growth rate of over 40% within the past year as the bank adds more services to mobile. This MAU growth comes as more and more consumers have begun adopting mobile banking as the norm. Features Mobile BBVA Mobile banking mobile customersAside from the addition of new customers in this […].

Mobile 175

1 in 4 Consumers Bank Mobile-Only

Bank Innovation

The popularity of mobile is on an upswing—so much so, in fact, that many banking clients now choose to do the entirety of their banking through their mobile device. An average of 25% of banking customers are “mobile-only,” according to the June Monkey Insights report released by Malauzai Software last week. DataBank Databank Mobile Online Mobile banking mobile-only banking Monkey Insights online banking

Mobile 231

Google, Mobile Wallets Pave Roadmap To Super Apps

PYMNTS

Blackhawk Network noted that mobile wallet adoption in the U.S. Google is looking to capitalize on some momentum around mobile wallets. That paves the way toward mobile wallet adoption, as consumers avoid bringing out the plastic at the POS.

Google 212

Virgin Mobile trusts eGain

Payments Dive

eGain Knowledge+AI reduces unnecessary handset exchanges and saves millions of pounds

Mobile 223