Mobile Banking’s Authentication Breakthrough

PYMNTS

Turns out consumers mostly want one thing from mobile banking apps: control. banking customers about what makes (or breaks) a mobile banking CX. Happily, the good news outweighs the bad, as consumers are providing all the clues needed to create a satisfactory mobile banking experience.

Mobile 160

Mobile Order-Ahead Goes Mainstream

PYMNTS

Mobile food ordering has quickly gone from niche activity to mainstream. Between 2016 and 2018, the volume of orders placed through mobile apps grew by 130 percent, according to PYMNTS’ Mobile Order-Ahead Tracker. Mobile order-ahead apps have lower adoption among smaller QSRs.

Mobile 253

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Black Friday sets online, mobile shopping records

Mobile Payments Today

showed more consumers embracing mobile and general online shopping for the best deals. Black Friday shopping figures in the U.S. Meanwhile average order volume increased, showing more willingness to make big ticket purchases via smartphone

Online 237

Mobile Payment Terminals Get B2B-Ready

PYMNTS

Square ‘s mobile card reader undoubtedly made a significant impact on the mobile point-of-sale ( mPOS ) market, and kick-started a slew of recent innovations to broaden the ability for small to medium businesses (SMBs) to accept payments just about anywhere.

Mobile 166

T-Mobile Takes On Banks With Mobile-First Checking Account

PYMNTS

Wireless carrier T-Mobile is getting into the banking market, announcing Thursday (April 18) the launch of T-Mobile MONEY nationwide, a no-fee, interest-earning, mobile-first checking account that anyone can open and manage from their smartphone.

Mobile 249

Payment security in a world going mobile

Mobile Payments Today

As a rising number of consumers use digital payments to conduct ecommerce transactions, businesses need to make sure their mobile apps are secure. Customer identity and payment information is increasingly at risk as fraud actors find new ways to compromise mobile platforms

Blockchain 101: Mobile payments

Mobile Payments Today

Let's take a look at the what blockchain is, and how it can help transform the mobile payments industry

The Mobile Wallet Hierarchy of Needs

Bank Innovation

He was talking about it in the context of “platformification,” but it got me to thinking about how we might leverage a similar analogy in discussing mobile wallets.

Mobile 260

Digital Banking, Millennially Mobile

PYMNTS

Data: 31 percent: Share of consumers who use mobile banking apps more often than other apps. 72 percent: Share of bridge millennials who think mobile apps are important for accessing bank accounts. Today In Data banking apps Digital Banking Millennials mobile banking News Today in Dat

Acceptability = Mobility

Perficient Financial Servies

In today’s fast-paced world of data if you aren’t mobile on day one you’re already behind. I’m still amazed at companies that are spending time and money into building BI solutions that aren’t ready to be consumed by mobile devices on day 1. Be Mobile From Day 1. Out of Touch?

Mobile adoption jumps at Citi

Bank Innovation

Citibank is reporting strong mobile user growth. In a second-quarter earnings call today, the bank reported active mobile users grew 12 percent year-over-year for North America customers (11.4 Carousel Customer Experience Retail Banking Citi Mobile banking online banking

Mobile 151

Tracing The Rise Of Multi-Issuer Mobile Wallets

PYMNTS

Mobile wallets are on the march, so to speak, and what happens with them in their next phase of development — in 2020 and beyond — will say much about what happens to broader areas of payments. Creating a common platform is really the foundation of these mobile wallet offerings.”.

Mobile 191

1 in 4 Consumers Bank Mobile-Only

Bank Innovation

The popularity of mobile is on an upswing—so much so, in fact, that many banking clients now choose to do the entirety of their banking through their mobile device. DataBank Databank Mobile Online Mobile banking mobile-only banking Monkey Insights online banking

Mobile 242

Mobile-First Checking Account T-Mobile Money Goes Nationwide

Bank Innovation

T-Mobile Money, a mobile-first checking account, has launched nationwide, the telecom giant announced today. Payments Premium Retail Security & Risk Apple Pay BankMobile Customers Bank Mastercard Mobile banking P2P T-Mobile

Mobile 141

Mobile Payments 101: Retail

Mobile Payments Today

The world of mobile payments has changed significantly over the past decade – and particularly over the past few years as smartphones and other mobile devices have become ubiquitous. In this report, we will review some of the main themes and trends in the mobile payments market

Retail 180

Mobile adoption jumps at Citi

Bank Innovation

Citibank is reporting strong mobile user growth. In a second-quarter earnings call today, the bank reported active mobile users grew 12 percent year-over-year for North America customers (11.4 Exclusive Retail Banking Citi Mobile banking online banking

Mobile 141

Virgin Mobile trusts eGain

Mobile Payments Today

eGain Knowledge+AI reduces unnecessary handset exchanges and saves millions of pounds

Mobile 168

Study Reveals Consumers’ Mobile Shopping Behaviors

PYMNTS

Consumer dependence on smartphones is often derided as a distraction, but they have also become a vital mobile shopping and buying tool – whether in-store or from a living room sofa. Consumers shop everywhere at anytime, and no two mobile users have the same behavior.

Study 252

Mobile Checkout Finds Fresh Fuel From 7-Eleven

PYMNTS

Mobile checkout is getting a boost from one of the largest retailers, further evidence of the technology’s continuous move deeper into the consumer mainstream. According to a report from Chain Store Age , “7-Eleven is introducing mobile checkout to select locations in New York City.

Mobile 215

In 2019, Mobilize The Commercial Card: JPMorgan

PYMNTS

Morgan Managing Director and Head of Commercial Card Product Management Naney Pandit says should be a focus this year is in mobilizing the corporate card. Some financial institutions, including Bank of America and UMB Bank, have also invested in mobile B2B payments.

Cards 283

Daimler Mobility expands ePayment services

Bank Innovation

Daimler Mobility is integrating its ePayment service, Mercedes pay, into Mercedes-Benz vehicles, the company announced at the International Automobile Exhibition in Frankfurt.

Mobile 130

Mobile first is a no brainer, but what is digital first?

Chris Skinner

An interesting report came out this week saying that UK consumers would access mobile banking apps more often than branches in the next two years. It just shows … The post Mobile first is a no brainer, but what is digital first? Digital Bank Grid Mobile Numbers

Mobile 297

Mobile Ready

Independent Banker

Some customers look for push technology that enables them to receive alerts and certain other notices even if their mobile banking app isn’t open, O’Brien says. While many community banks offer mobile remote check deposit service for free, U.S.

Mobile 229

App Annie: Mobile Companies Valued 6X Higher Than Firms Without Mobile Focus

PYMNTS

Go mobile or go back home — especially when it comes to payment and finance. 15) with the release of The State of Mobile in 2020 , the latest and highly anticipated report from mobile data and analytics company App Annie. Mobile Wallet Question.

Mobile 148

Why It’s Time To Break Mobile Commerce Stereotypes

PYMNTS

Don’t count out older consumers when it comes to mobile commerce – that’s one trend going forward into the 2020s that is important as the population continues to age. For the first time, they are spending more time with their mobile devices than they spend watching TV.

Mobile 249

T-Mobile Enters Mobile Point Of Sale Market

PYMNTS

T-Mobile announced Wednesday (March 27) a new program geared toward businesses, removing some of the fees charged by other mobile point of sale providers. T-Mobile is on a mission to eliminate pain points for consumers and businesses alike.

Mobile 169

Why Legacy Banks Have Mobile App Advantages

PYMNTS

Maybe it’s the reputation of a brand that lowers the mental resistance to inputting payment and personal details on a mobile device to complete a transaction. Consumers, too, play a role in the wider mobile banking security picture.

Mobile 245

Mobile adoption jumps at Citi

Bank Innovation

Citibank is reporting strong mobile user growth. In a second-quarter earnings call today, the bank reported active mobile users grew 12 percent year-over-year for North America customers (11.4 Exclusive Retail Banking Citi Mobile banking online banking

Mobile 130

Study finds mobile surpasses PC enrollments

Bank Innovation

Mobile enrollments made some major leaps this year, surpassing even computer enrollments. Premium BBVA Compass Chime enrollment IDology mobile application Mobile banking

Study 158

The ABCs Of QSR Mobility 

PYMNTS

Five years ago, tapping a mobile phone to order ahead was still a relatively exotic idea. As the 2020s are gearing up to get going, however, the landscape has shifted to mobile in a way that few had predicted even a few years ago.

Mobile 182

Alipay partners with six mobile wallets for Europeans

Chris Skinner

I talk about what Alibaba, Ant Financial and Alipay is doing in every presentation, blog about them a lot and am thoroughly enraptured … The post Alipay partners with six mobile wallets for Europeans appeared first on Chris Skinner's blog.

Mobile 339

Helbiz eScooter Sharing App Taps Alipay For Mobile Payments Offering

PYMNTS

Micro-mobility giant Helbiz announced a partnership with mobile payments platform Alipay , which will allow customers a wider breadth of access to Helbiz’s eScooters, eBikes and other devices for easy riding through Italy.

Mobile 148

BBVA Mobile Customers Pass 15M

Bank Innovation

Spanish bank BBVA now has over 15 million mobile active users, a growth rate of over 40% within the past year as the bank adds more services to mobile. This MAU growth comes as more and more consumers have begun adopting mobile banking as the norm.

Mobile 151

Mobile Banking Users Want More Control — But At What Cost?

PYMNTS

A 5G network could markedly improve mobile banking apps’ speed, security and ease of use. Mobile banking apps have already enjoyed mass adoption, but what are consumers using them for? How Consumers Currently Use Mobile Banking Apps. Using mobile card controls (63.5

Mobile 254

How B.GOOD Got Good At Mobile Ordering

PYMNTS

Mobile order-ahead apps have skyrocketed in popularity, with more than 60 percent of all digital restaurant orders placed on a mobile device. Developments from Around the Mobile Order-Ahead World. Mobile order-ahead has also expanded into previously untapped fields.

Mobile 183

How QSRs Bring Mobile And Digital Payments To The Table

PYMNTS

In the age of quick-service restaurant (QSR) dining technology innovation, restaurants are frantically looking into ways to provide consumers with mobile ordering bells and whistles like third-party payment integrations, rewards programs and surprise-and-delight offers.

Mobile 257

The role of mobile smartphones in identity verification

Mobile Payments Today

Mobile identity is becoming a more complex undertaking as fraudsters use evolving tactics to compromise smartphone security

Mobile 250

JPMorgan Chase Keeps Lead in Mobile Banking

Bank Innovation

consumer banks in terms of mobile banking use, fourth quarter earnings released this week show. The bank has counted the most active mobile users of the big four U.S. JPMorgan Chase & Co. remains the clear leader among the largest U.S.

Mobile 141

Cyber Monday results shows mobile driving ecommerce train

Mobile Payments Today

A record holiday shopping performance on Cyber Monday was driven by heavy use of mobile by retailers looking to take advantage of the short holiday season

Visa, MFS Africa Team To Take Mobile Wallets Cross-Border

PYMNTS

Since the rise of M-Pesa in 2007, mobile money wallets have become prevalent across Africa. Because their mobile money wallets lack a virtual or physical network credential associated with them, in general they can not work with international use cases.

Mobile 197

Google, Citi see integrated payments, mobile banking as mutually beneficial

Mobile Payments Today

The blockbuster agreement for Citi to integrate its Google Pay wallet with Citi and Stanford Federal Credit Union's mobile checking accounts represents an evolution of Big Tech and traditional banking to offer a mutually beneficial expansion of their digital banking and payments businesses

Google 226

Retailers Get Ready For More Mobile Commerce Innovation

PYMNTS

Retailers need to work harder to get more consumers to download mobile commerce apps, one of the main areas of focus for retail going into the 2020s. As new PYMNTS research shows, most consumers do not like having too many mobile apps on their mobile devices.

Why Mobile Rewards Programs Attract Fraud

PYMNTS

In the latest Mobile Order-Ahead Tracker , PYMNTS explores the latest developments in the world of QSR rewards programs and how credential stuffing and account takeovers are plaguing the industry. The fast-casual restaurant was an early mobile adopter, launching an iPhone ordering app in 2009.

Fraud 234