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Shall We Chat? Using Chat to Engage and Sell a Customer

Payments Dive

Mobile Payments Today interviewed Hannes Van Rensburg, chief commercial officer for Clickatell's on the subject of chat commerce. Hannes shares his thoughts regarding this unique type of commerce and what it could mean to the mobile payments industry moving forward

Mobile 311
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The Need for Speed: A Product Approach for Mobile Apps

Perficient

As consumers rely on their mobile devices now more than ever, mobile device and mobile app usage is surging. . eMarketer predict ed US adults spent over three and a half hours per day on mobile apps this year and expect this number to rise in 2021. .

Mobile 402
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Mobile vs. Desktop Usage In 2020

Perficient

This study is a comprehensive review of mobile versus desktop usage on the web. Mobile devices drove 61% of visits to U.S. of all website visits in 2020 came from mobile devices—an increase from 63.3% Mobile vs. Desktop 2017 (published 2018).

Mobile 350
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Honeywell jumps into mobile payments battle

Payments Dive

The tech conglomerate will couple new payments software with its mobile computers to process transactions anywhere, taking on a pack of rivals already in the market

Mobile 238
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Reaching Unreachable Candidates

Speaker: Patrick Dempsey and Andrew Erpelding of ZoomInfo

What is ZoomInfo for Recruiters? Find and connect with the right talent to fill roles fast with more data, basic search, advanced search, candidate and company profiles, and export results. Watch this On-Demand Webinar today to see how ZoomInfo for Recruiters can work to get your talented candidates results.

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Blockchain 101: Mobile payments

Payments Dive

Let's take a look at the what blockchain is, and how it can help transform the mobile payments industry

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Shopify adds mobile POS hardware

Payments Dive

Pushing further into brick-and-mortar shopping, the commerce company faces competition from other point-of-sale providers as the volume of POS transactions is expected to rise

Mobile 212
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The Rise in Consumers’ Digital Engagement: A Blessing or a Curse for UK Banks?

Accenture

One of the clearest impacts of the pandemic has been to accelerate consumers’ long-running migration to mobile and online channels, for financial services among others.

Mobile 212
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Free research: Open Banking, Mobile Money and Digital Currency

Chris Skinner

Grid MobileI just found three interesting management reports.

Mobile 386
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Mobile Payments 101: Retail

Payments Dive

The world of mobile payments has changed significantly over the past decade – and particularly over the past few years as smartphones and other mobile devices have become ubiquitous. In this report, we will review some of the main themes and trends in the mobile payments market

Retail 289
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12 Plays to Kickstart Your Recruitment Process

To stay ahead in this race, every recruiter needs a good playbook. In this eBook, we lay out 12 recruiting plays that can automate key steps in your recruitment process, helping you reduce both the cost and the time it takes to hire the best candidates.

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Mobile Voice Usage Trends in 2020

Perficient

The first question in this set explored what devices they use voice commands with the most: Mobile phones are the most common devices for using voice commands by a wide margin (nearly 40% more than usage with smart speakers).

Trends 468
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How ‘Pandenomics’ Will Drive Mobile Check Deposits

PYMNTS

“Pandenomics” may usher in a new age for mobile check capture and deposits. Does Growth In Mobile Texts Portend Growth In Mobile Checks? Against that backdrop, there’s room for mobile check deposit to enter its next leg of growth.

Mobile 241
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The Mobile Wallet Hierarchy of Needs

Bank Innovation

He was talking about it in the context of “platformification,” but it got me to thinking about how we might leverage a similar analogy in discussing mobile wallets. Mobile Payments Retail Risk Security Technology Android Pay Apple Pay banking banking app banking fraud card fraud consulting mobile app mobile banking security Mobile Payments mobile wallet Starbucks

Mobile 300
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Examining ingredients of a successful mobile payments solution

Payments Dive

With a robust and secure mobile payment solution, consumers are more likely to get on board and embrace mobile payment technology

Mobile 329
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Starbucks accelerates shift to mobile

Payments Dive

Over the next 18 months, Starbucks will increase convenience-led formats in company-operated locations with drive-thru and curbside pickup options, as well as its Pickup locations, according to a filing with federal regulators

Mobile 339
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13 tales from the mobile wallet graveyard

Payments Source

NFC Contactless payments Mobile payments Retailers Mobile wallets

Mobile 136
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Black Friday sets online, mobile shopping records

Payments Dive

showed more consumers embracing mobile and general online shopping for the best deals. Black Friday shopping figures in the U.S. Meanwhile average order volume increased, showing more willingness to make big ticket purchases via smartphone

Online 357
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1 in 4 Consumers Bank Mobile-Only

Bank Innovation

The popularity of mobile is on an upswing—so much so, in fact, that many banking clients now choose to do the entirety of their banking through their mobile device. An average of 25% of banking customers are “mobile-only,” according to the June Monkey Insights report released by Malauzai Software last week. DataBank Databank Mobile Online Mobile banking mobile-only banking Monkey Insights online banking

Mobile 279
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Mitigating Mobile Fraud with Secure Subscriber Enrollment

Payments Dive

To streamline the enrollment process, while reducing the potential for fraud, GIACT released a new white paper, Mitigating Mobile Network Fraud with Secure Subscriber Enrollment , detailing the best practices in secure digital enrollment

Fraud 336
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Online Shopping Trends: Mobile Payments Are Mighty

Payments Dive

The holiday online shopping trend jumped from over 13% in 2019, to nearly 20% in 2020, according to Mastercard. Jordan Reynolds leads the e-Commerce and Marketplace verticals at Ekata. He shares data and insight on how 2020 may have changed shopping forever

Trends 378
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COVID-19 is the perfect time for mobile payments

Payments Dive

With COVID-19 causing customers to turn up their masked noses to cash, the time is now for mobile payments to take the world by storm

Mobile 377
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Upgrade Your Mobile Experience With Mini Apps and App Clips

Perficient

I think these technologies have a way to dramatically improve the mobile experience if you can take advantage of them. I find it frustrating when mobile apps aren’t nicely connected and they force me to spend extra effort to get things done.

Mobile 273
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RBC revamps direct investing on mobile app

Bank Innovation

Royal Bank of Canada is slated to launch a personalized direct investment experience for customers on its mobile app in three weeks.

Mobile 238
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Qdoba, California Tortilla advance mobile ordering

Payments Dive

California Tortilla and Qdoba have launched mobile app upgrades

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T-Mobile: Hackers Accessed Customer Call Data

PYMNTS

T-Mobile has told some customers of a “security incident” in which a malicious party “may have impacted some of your T-Mobile account information.”. T-Mobile began informing customers of the incident on Dec. T-Mobile previously suffered a data breach in March.

Mobile 185
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Mobile Order-Ahead Sector Goes All-In On AI

PYMNTS

Artificial intelligence (AI) in mobile food ordering: tantalizing. As the Mobile Order-Ahead Tracker® states, “AI can be leveraged to analyze and tally credit card transactions similar to how banking transactions are examined. Artificial ingredients: tasteless.

Mobile 236
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2020 Guide: Building a high-performance mobile money business strategy

Payments Dive

For aspiring mobile money businesses, the potential rewards are great, but building a robust and flexible growth strategy (and curating the right technology to power that strategy) remains a challenge.

Strategy 377
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BBVA Mobile Customers Pass 15M

Bank Innovation

Spanish bank BBVA now has over 15 million mobile active users, a growth rate of over 40% within the past year as the bank adds more services to mobile. This MAU growth comes as more and more consumers have begun adopting mobile banking as the norm. Features Mobile BBVA Mobile banking mobile customersAside from the addition of new customers in this […].

Mobile 188
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Selecting Tools for Mobile Application Testing!

Perficient

Today, with several mobile apps out there, the app ratings and reviews conjointly play a very important role for an end user in downloading the mobile apps. The out there affiliation entirely depends on the mobile network.

Tools 273
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Safaricom in talks with Amazon about mobile payments

Payments Source

Amazon Mobile payments

Mobile 142
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How online commerce advanced while mobile lagged in the U.S.

Payments Source

Online payments Mobile payments

Online 139
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The Wild Ride Of Mobile Order-Ahead Apps

PYMNTS

As we discover in PYMNTS’ September 2020 Mobile Order-Ahead Tracker® done in collaboration with Kount , “[The] number of food delivery app users could climb 25.2

Mobile 207
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Payment security in a world going mobile

Payments Dive

As a rising number of consumers use digital payments to conduct ecommerce transactions, businesses need to make sure their mobile apps are secure. Customer identity and payment information is increasingly at risk as fraud actors find new ways to compromise mobile platforms

Security 296
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An introduction to mobile commerce in China

Payments Dive

However, the nuances of this market are important to understand and the role of mobile expansion is critically important The Chinese e-commerce market is one of the most important in the world and represents a lucrative opportunity for digital expansion.

Mobile 305