Shall We Chat? Using Chat to Engage and Sell a Customer

Payments Dive

Mobile Payments Today interviewed Hannes Van Rensburg, chief commercial officer for Clickatell's on the subject of chat commerce. Hannes shares his thoughts regarding this unique type of commerce and what it could mean to the mobile payments industry moving forward

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Blockchain 101: Mobile payments

Payments Dive

Let's take a look at the what blockchain is, and how it can help transform the mobile payments industry


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The Rise in Consumers’ Digital Engagement: A Blessing or a Curse for UK Banks?


One of the clearest impacts of the pandemic has been to accelerate consumers’ long-running migration to mobile and online channels, for financial services among others.

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Free research: Open Banking, Mobile Money and Digital Currency

Chris Skinner

Grid MobileI just found three interesting management reports.

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Reaching Unreachable Candidates

Speaker: Patrick Dempsey and Andrew Erpelding of ZoomInfo

What is ZoomInfo for Recruiters? Find and connect with the right talent to fill roles fast with more data, basic search, advanced search, candidate and company profiles, and export results. Watch this On-Demand Webinar today to see how ZoomInfo for Recruiters can work to get your talented candidates results.

Mobile Payments 101: Retail

Payments Dive

The world of mobile payments has changed significantly over the past decade – and particularly over the past few years as smartphones and other mobile devices have become ubiquitous. In this report, we will review some of the main themes and trends in the mobile payments market

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The Mobile Wallet Hierarchy of Needs

Bank Innovation

He was talking about it in the context of “platformification,” but it got me to thinking about how we might leverage a similar analogy in discussing mobile wallets. Mobile Payments Retail Risk Security Technology Android Pay Apple Pay banking banking app banking fraud card fraud consulting mobile app mobile banking security Mobile Payments mobile wallet Starbucks

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Examining ingredients of a successful mobile payments solution

Payments Dive

With a robust and secure mobile payment solution, consumers are more likely to get on board and embrace mobile payment technology

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Starbucks accelerates shift to mobile

Payments Dive

Over the next 18 months, Starbucks will increase convenience-led formats in company-operated locations with drive-thru and curbside pickup options, as well as its Pickup locations, according to a filing with federal regulators

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13 tales from the mobile wallet graveyard

Payments Source

NFC Contactless payments Mobile payments Retailers Mobile wallets

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12 Plays to Kickstart Your Recruitment Process

To stay ahead in this race, every recruiter needs a good playbook. In this eBook, we lay out 12 recruiting plays that can automate key steps in your recruitment process, helping you reduce both the cost and the time it takes to hire the best candidates.

Online Shopping Trends: Mobile Payments Are Mighty

Payments Dive

The holiday online shopping trend jumped from over 13% in 2019, to nearly 20% in 2020, according to Mastercard. Jordan Reynolds leads the e-Commerce and Marketplace verticals at Ekata. He shares data and insight on how 2020 may have changed shopping forever

Trends 378

Black Friday sets online, mobile shopping records

Payments Dive

showed more consumers embracing mobile and general online shopping for the best deals. Black Friday shopping figures in the U.S. Meanwhile average order volume increased, showing more willingness to make big ticket purchases via smartphone

Online 357

Mitigating Mobile Fraud with Secure Subscriber Enrollment

Payments Dive

To streamline the enrollment process, while reducing the potential for fraud, GIACT released a new white paper, Mitigating Mobile Network Fraud with Secure Subscriber Enrollment , detailing the best practices in secure digital enrollment

Fraud 336

1 in 4 Consumers Bank Mobile-Only

Bank Innovation

The popularity of mobile is on an upswing—so much so, in fact, that many banking clients now choose to do the entirety of their banking through their mobile device. An average of 25% of banking customers are “mobile-only,” according to the June Monkey Insights report released by Malauzai Software last week. DataBank Databank Mobile Online Mobile banking mobile-only banking Monkey Insights online banking

Mobile 279

COVID-19 is the perfect time for mobile payments

Payments Dive

With COVID-19 causing customers to turn up their masked noses to cash, the time is now for mobile payments to take the world by storm

Mobile 377

T-Mobile: Hackers Accessed Customer Call Data


T-Mobile has told some customers of a “security incident” in which a malicious party “may have impacted some of your T-Mobile account information.”. T-Mobile began informing customers of the incident on Dec. T-Mobile previously suffered a data breach in March.

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RBC revamps direct investing on mobile app

Bank Innovation

Royal Bank of Canada is slated to launch a personalized direct investment experience for customers on its mobile app in three weeks.

Mobile 238

Qdoba, California Tortilla advance mobile ordering

Payments Dive

California Tortilla and Qdoba have launched mobile app upgrades

Mobile Order-Ahead Sector Goes All-In On AI


Artificial intelligence (AI) in mobile food ordering: tantalizing. As the Mobile Order-Ahead Tracker® states, “AI can be leveraged to analyze and tally credit card transactions similar to how banking transactions are examined. Artificial ingredients: tasteless.

Mobile 236

2020 Guide: Building a high-performance mobile money business strategy

Payments Dive

For aspiring mobile money businesses, the potential rewards are great, but building a robust and flexible growth strategy (and curating the right technology to power that strategy) remains a challenge.

Safaricom in talks with Amazon about mobile payments

Payments Source

Amazon Mobile payments

Mobile 142

How online commerce advanced while mobile lagged in the U.S.

Payments Source

Online payments Mobile payments

Online 139

BBVA Mobile Customers Pass 15M

Bank Innovation

Spanish bank BBVA now has over 15 million mobile active users, a growth rate of over 40% within the past year as the bank adds more services to mobile. This MAU growth comes as more and more consumers have begun adopting mobile banking as the norm. Features Mobile BBVA Mobile banking mobile customersAside from the addition of new customers in this […].

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The Wild Ride Of Mobile Order-Ahead Apps


As we discover in PYMNTS’ September 2020 Mobile Order-Ahead Tracker® done in collaboration with Kount , “[The] number of food delivery app users could climb 25.2

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An introduction to mobile commerce in China

Payments Dive

However, the nuances of this market are important to understand and the role of mobile expansion is critically important The Chinese e-commerce market is one of the most important in the world and represents a lucrative opportunity for digital expansion.

Mobile 305

Payment security in a world going mobile

Payments Dive

As a rising number of consumers use digital payments to conduct ecommerce transactions, businesses need to make sure their mobile apps are secure. Customer identity and payment information is increasingly at risk as fraud actors find new ways to compromise mobile platforms

FBI Issues Warning To Bank Mobile App Users?


As the use of mobile banking apps surges due to the limited access to banks amid the COVID-19 pandemic, the FBI is warning users to beware of cyber attacks.

Mobile 252

Get in the game! What mobile app publishers can learn from gaming

Payments Dive

With over 20 years’ experience in the mobile app ecosystem, Scott has influenced mobile-first strategies for hundreds of top mobile properties. He shares his thoughts on how mobile app publishers can learn from mobile games

Mobile 355

The Advantages of Utilizing Point-of-Sale Mobile Payment Technology

Payments Dive

Any business can now conveniently accept mobile payments, which has become an invaluable part of many businesses’ services and operational workflow

RecargaPay: From Mobile Top-Ups To Mobile Financial Services Ecosystem


But there was no less friction associated with consumers making payments for essential services — mobile top-ups, bill payments, everyday purchases, Teijeiro told Webster, and very cash-based.

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USA Mobile Wallet Adoption Is Growing, But Slowly

Bank Innovation

Mobile wallet usage is increasing across the globe, but for countries with more fleshed-out credit card networks, that growth is still slow. DataBank Mobile Payments credit cards fintech Mobile Payments mobile wallet adoption mobile wallets online paymentsThis is according to the second part of the Global Consumer Survey: Consumer Trust and Security Perceptions report conducted by ACI Worldwide and the Aite Group.

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Mobile coupons drive loyalty, customer engagement

Payments Dive

Retailers and others have transitioned physical coupons to the mobile space, as a way to enhance customer loyalty and engagement

Mobile 297

T-Mobile Hacked, User Data Stolen


Telecom giant T-Mobile suffered a data breach that exposed the personal information of employees and customers to unknown hackers, according to reports. “We We regret that this incident occurred,” T-Mobile said. “We T-Mobile said it is in the process of notifying affected customers.

Mobile 218

Mobile-First Checking Account T-Mobile Money Goes Nationwide

Bank Innovation

T-Mobile Money, a mobile-first checking account, has launched nationwide, the telecom giant announced today. The company touts the app as a no-fee, easy-to-use account through which T-Mobile customers can earn 4% interest on their balances up to $3,000 if they deposit at least $200 each month, and 1% on every dollar over that. Payments Premium Retail Security & Risk Apple Pay BankMobile Customers Bank Mastercard Mobile banking P2P T-Mobile

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