Shall We Chat? Using Chat to Engage and Sell a Customer

Mobile Payments Today

Mobile Payments Today interviewed Hannes Van Rensburg, chief commercial officer for Clickatell's on the subject of chat commerce. Hannes shares his thoughts regarding this unique type of commerce and what it could mean to the mobile payments industry moving forward

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The Rise in Consumers’ Digital Engagement: A Blessing or a Curse for UK Banks?


One of the clearest impacts of the pandemic has been to accelerate consumers’ long-running migration to mobile and online channels, for financial services among others.

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Trending Sources

Free research: Open Banking, Mobile Money and Digital Currency

Chris Skinner

Grid MobileI just found three interesting management reports.

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13 tales from the mobile wallet graveyard

Payments Source

NFC Contactless payments Mobile payments Retailers Mobile wallets

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Reaching Unreachable Candidates

Speaker: Patrick Dempsey and Andrew Erpelding of ZoomInfo

What is ZoomInfo for Recruiters? Find and connect with the right talent to fill roles fast with more data, basic search, advanced search, candidate and company profiles, and export results. Watch this On-Demand Webinar today to see how ZoomInfo for Recruiters can work to get your talented candidates results.

HSBC Qatar Debuts Mobile Payments, Collection Services


HSBC Qatar is rolling out mobile payments for its personal and corporate customers as it works to digitize its payments, a press release says. And merchants will be able to access new ways to collect things on mobile by registering with the HSBC service.

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Safaricom in talks with Amazon about mobile payments

Payments Source

Amazon Mobile payments

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How online commerce advanced while mobile lagged in the U.S.

Payments Source

Online payments Mobile payments

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Blockchain 101: Mobile payments

Mobile Payments Today

Let's take a look at the what blockchain is, and how it can help transform the mobile payments industry

New York Bets On Mobile Sports Wagering


New York is seeking proposals from sports betting companies interested in setting up mobile operations in the Empire State, The Wall Street Journal reported Wednesday (July 21). Mobile betting apps are in place in upstate New York only, according to

China Widens Mobile Payments Antitrust Probe


The central bank of China is planning to “deepen” its mobile payments-focused antitrust probes, even though it has seen “interim progress” in the last year, its deputy governor said on Friday (Sept. ANTITRUST Antitrust china international Mobile Payments News regulations What's Hot

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T-Mobile Says It's Working To Address Cybersecurity Incident


T-Mobile data may have been accessed illegally, the company announced in a Monday (Aug. T-Mobile noted in the release that it found there was unauthorized access, but said it didn’t know if that contained any personal customer data.

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Citi Says Mobile Customers Have Grown 24% in 2 Years


Citigroup said the bank’s digital strategy is causing more customers to interact with it over digital and mobile devices than ever before, a transformation it plans to continue. million active mobile customers, reflecting a 9% year on year gain.

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Nordic Banks Strike Deal To Merge Three Mobile Payments Apps


Denmark-based Danske Bank , which operates MobilePay, has reached an agreement with OP Financial Group in Finland, which owns Pivo, and the Norwegian banks behind Vipps to merge their mobile payment services to become one of the biggest bank-owned mobile payment providers in Europe.

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The Mobile Wallet Hierarchy of Needs

Bank Innovation

He was talking about it in the context of “platformification,” but it got me to thinking about how we might leverage a similar analogy in discussing mobile wallets. Mobile Payments Retail Risk Security Technology Android Pay Apple Pay banking banking app banking fraud card fraud consulting mobile app mobile banking security Mobile Payments mobile wallet Starbucks

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T-Mobile: Hackers Accessed Customer Call Data


T-Mobile has told some customers of a “security incident” in which a malicious party “may have impacted some of your T-Mobile account information.”. T-Mobile began informing customers of the incident on Dec. T-Mobile previously suffered a data breach in March.

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How ‘Pandenomics’ Will Drive Mobile Check Deposits


“Pandenomics” may usher in a new age for mobile check capture and deposits. Does Growth In Mobile Texts Portend Growth In Mobile Checks? Against that backdrop, there’s room for mobile check deposit to enter its next leg of growth.

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Jersey Mike's Orders Up AI In Fight Against Mobile Fraud


Americans spent more than $769 billion ordering food from restaurants in 2020, PYMNTS found, and a significant chunk of these orders originated from websites or mobile apps. Around The Mobile-Order Ahead World.

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Examining ingredients of a successful mobile payments solution

Mobile Payments Today

With a robust and secure mobile payment solution, consumers are more likely to get on board and embrace mobile payment technology

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QIA Backs Airtel Africa’s Mobile Commerce Unit With $200M 


Telecoms operator Airtel Africa notched a $200 million investment for its Airtel Mobile Commerce unit from the Qatar Investment Authority (QIA), MarketWatch and other news outlets reported on Friday (July 30). . In April, Mastercard backed Airtel Mobile Commerce with $100 million.

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T-Mobile Says Cyberattack Was Worse Than Previously Known


T-Mobile has reported Friday (Aug. The new data appears to put the number of current, former and prospective customers whose personal data was comprised to about 53 million, T-Mobile reported. Read more: T-Mobile Offers Free ID Protection After Breach Exposed Data Of 40M+.

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1 in 4 Consumers Bank Mobile-Only

Bank Innovation

The popularity of mobile is on an upswing—so much so, in fact, that many banking clients now choose to do the entirety of their banking through their mobile device. An average of 25% of banking customers are “mobile-only,” according to the June Monkey Insights report released by Malauzai Software last week. DataBank Databank Mobile Online Mobile banking mobile-only banking Monkey Insights online banking

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Crypto Users More Likely to Use Mobile Wallets in Cross-Border Remittances


The Mobile Wallets-Cryptocurrency Link. And those who now use cryptocurrency to send their cross-border remittances are frequent adopters of innovative payment methods like mobile wallets, given the convenience of instant contactless payments and the speedy transfer service it provides.

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Artsy on Leveraging Mobile Payments to Drive Cross-Border Art Sales


Galleries and auction houses, like many markets, increasingly have moved to online and mobile platforms, expanding their footprints through global eCommerce marketplaces. There’s a strong preference for mobile, so [we] built [the platform] with an app-first mentality,” she said. “We

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Mobile Payments 101: Retail

Mobile Payments Today

The world of mobile payments has changed significantly over the past decade – and particularly over the past few years as smartphones and other mobile devices have become ubiquitous. In this report, we will review some of the main themes and trends in the mobile payments market

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RBC revamps direct investing on mobile app

Bank Innovation

Royal Bank of Canada is slated to launch a personalized direct investment experience for customers on its mobile app in three weeks.

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Global Mobile Wallet Expansion Foreshadows Checkout Consolidation


Merchants will focus on the mobile wallets they want and need in an environment where it can feel like a new one opens up every hour, presenting point of sale (POS) options online and off that are smart enough to present the short list of options consumers want to use.

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FTNI Helps VIP Beverage Distributors Add Mobile Payments 


30) announced that beverage-focused tech platform Vermont Information Processing (VIP) will use its ETran Mobile payment services to power VIPPAY, its mobile payment offering for brewers, distributors, wineries and soft drink bottlers. . FinTech Financial Transmission Network, Inc.

Online Shopping Trends: Mobile Payments Are Mighty

Mobile Payments Today

The holiday online shopping trend jumped from over 13% in 2019, to nearly 20% in 2020, according to Mastercard. Jordan Reynolds leads the e-Commerce and Marketplace verticals at Ekata. He shares data and insight on how 2020 may have changed shopping forever

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Mobile Order-Ahead Sector Goes All-In On AI


Artificial intelligence (AI) in mobile food ordering: tantalizing. As the Mobile Order-Ahead Tracker® states, “AI can be leveraged to analyze and tally credit card transactions similar to how banking transactions are examined. Artificial ingredients: tasteless.

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Get in the game! What mobile app publishers can learn from gaming

Mobile Payments Today

With over 20 years’ experience in the mobile app ecosystem, Scott has influenced mobile-first strategies for hundreds of top mobile properties. He shares his thoughts on how mobile app publishers can learn from mobile games

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How Banks Can Use Data to Connect With Customers


Prior to the pandemic, many bank customers were already utilizing online banking, downloading mobile apps, and opening new accounts digitally. These features had become more than a nice-to-have for financial institutions; they were essential offerings that customers expected from their bank.

Qdoba, California Tortilla advance mobile ordering

Mobile Payments Today

California Tortilla and Qdoba have launched mobile app upgrades

2020 Guide: Building a high-performance mobile money business strategy

Mobile Payments Today

For aspiring mobile money businesses, the potential rewards are great, but building a robust and flexible growth strategy (and curating the right technology to power that strategy) remains a challenge.

BBVA Mobile Customers Pass 15M

Bank Innovation

Spanish bank BBVA now has over 15 million mobile active users, a growth rate of over 40% within the past year as the bank adds more services to mobile. This MAU growth comes as more and more consumers have begun adopting mobile banking as the norm. Features Mobile BBVA Mobile banking mobile customersAside from the addition of new customers in this […].

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