Shall We Chat? Using Chat to Engage and Sell a Customer

Mobile Payments Today

Mobile Payments Today interviewed Hannes Van Rensburg, chief commercial officer for Clickatell's on the subject of chat commerce. Hannes shares his thoughts regarding this unique type of commerce and what it could mean to the mobile payments industry moving forward

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13 tales from the mobile wallet graveyard

Payments Source

NFC Contactless payments Mobile payments Retailers Mobile wallets

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Trending Sources

Bill Pay: The Digital Wallet’s New Frontier

ATM Marketplace

A seasoned executive in the payments, fintech, prepaid and mobile markets, Kaplan shares his knowledge and insight on digital wallets with ATM Marketplace Michael Kaplan is the Chief Revenue Officer and General Manager at PayNearMe.

Free research: Open Banking, Mobile Money and Digital Currency

Chris Skinner

Grid MobileI just found three interesting management reports.

Mobile 403

Blockchain 101: Mobile payments

Mobile Payments Today

Let's take a look at the what blockchain is, and how it can help transform the mobile payments industry

Mobile Payments 101: Retail

Mobile Payments Today

The world of mobile payments has changed significantly over the past decade – and particularly over the past few years as smartphones and other mobile devices have become ubiquitous. In this report, we will review some of the main themes and trends in the mobile payments market

Retail 271

Starbucks accelerates shift to mobile

Mobile Payments Today

Over the next 18 months, Starbucks will increase convenience-led formats in company-operated locations with drive-thru and curbside pickup options, as well as its Pickup locations, according to a filing with federal regulators

Mobile 308

Online Shopping Trends: Mobile Payments Are Mighty

Mobile Payments Today

The holiday online shopping trend jumped from over 13% in 2019, to nearly 20% in 2020, according to Mastercard. Jordan Reynolds leads the e-Commerce and Marketplace verticals at Ekata. He shares data and insight on how 2020 may have changed shopping forever

Trends 279

T-Mobile: Hackers Accessed Customer Call Data

PYMNTS

T-Mobile has told some customers of a “security incident” in which a malicious party “may have impacted some of your T-Mobile account information.”. T-Mobile began informing customers of the incident on Dec. T-Mobile previously suffered a data breach in March.

Mobile 231

COVID-19 is the perfect time for mobile payments

Mobile Payments Today

With COVID-19 causing customers to turn up their masked noses to cash, the time is now for mobile payments to take the world by storm

Mobile 346

The Mobile Wallet Hierarchy of Needs

Bank Innovation

He was talking about it in the context of “platformification,” but it got me to thinking about how we might leverage a similar analogy in discussing mobile wallets. Mobile Payments Retail Risk Security Technology Android Pay Apple Pay banking banking app banking fraud card fraud consulting mobile app mobile banking security Mobile Payments mobile wallet Starbucks

Mobile 297

RBC revamps direct investing on mobile app

Bank Innovation

Royal Bank of Canada is slated to launch a personalized direct investment experience for customers on its mobile app in three weeks.

Mobile 232

Black Friday sets online, mobile shopping records

Mobile Payments Today

showed more consumers embracing mobile and general online shopping for the best deals. Black Friday shopping figures in the U.S. Meanwhile average order volume increased, showing more willingness to make big ticket purchases via smartphone

Online 334

How ‘Pandenomics’ Will Drive Mobile Check Deposits

PYMNTS

“Pandenomics” may usher in a new age for mobile check capture and deposits. Does Growth In Mobile Texts Portend Growth In Mobile Checks? Against that backdrop, there’s room for mobile check deposit to enter its next leg of growth.

Mobile 255

Examining ingredients of a successful mobile payments solution

Mobile Payments Today

With a robust and secure mobile payment solution, consumers are more likely to get on board and embrace mobile payment technology

Mobile 212

Mitigating Mobile Fraud with Secure Subscriber Enrollment

Mobile Payments Today

To streamline the enrollment process, while reducing the potential for fraud, GIACT released a new white paper, Mitigating Mobile Network Fraud with Secure Subscriber Enrollment , detailing the best practices in secure digital enrollment

Fraud 299

Jersey Mike's Orders Up AI In Fight Against Mobile Fraud

PYMNTS

Americans spent more than $769 billion ordering food from restaurants in 2020, PYMNTS found, and a significant chunk of these orders originated from websites or mobile apps. Around The Mobile-Order Ahead World.

Fraud 208

Square's bank will push retail financial services deeper into mobile

Payments Source

In-person branch use will continue, but retail banks should nonetheless double down on building intuitive, easy-to-use mobile experiences that drive customer satisfaction and brand loyalty ]]. Banking Fintech Square Mobile banking Mobile wallets

Mobile 122

Mobile Wallet Provider Citcon Adds 100+ New Payment Methods

PYMNTS

CITCON , a mobile wallet company, has added the most popular mobile wallets and local payment methods in Latin America (LATAM) and Asia Pacific (APAC) on its platform, according to a press release.

Mobile 211

1 in 4 Consumers Bank Mobile-Only

Bank Innovation

The popularity of mobile is on an upswing—so much so, in fact, that many banking clients now choose to do the entirety of their banking through their mobile device. An average of 25% of banking customers are “mobile-only,” according to the June Monkey Insights report released by Malauzai Software last week. DataBank Databank Mobile Online Mobile banking mobile-only banking Monkey Insights online banking

Mobile 279

Digitized retail can't survive without mobile pay

Payments Source

Mobile payments Payment processing Merchant E-Commerce

Payment security in a world going mobile

Mobile Payments Today

As a rising number of consumers use digital payments to conduct ecommerce transactions, businesses need to make sure their mobile apps are secure. Customer identity and payment information is increasingly at risk as fraud actors find new ways to compromise mobile platforms

2020 Guide: Building a high-performance mobile money business strategy

Mobile Payments Today

For aspiring mobile money businesses, the potential rewards are great, but building a robust and flexible growth strategy (and curating the right technology to power that strategy) remains a challenge.

Qdoba, California Tortilla advance mobile ordering

Mobile Payments Today

California Tortilla and Qdoba have launched mobile app upgrades

Get in the game! What mobile app publishers can learn from gaming

Mobile Payments Today

With over 20 years’ experience in the mobile app ecosystem, Scott has influenced mobile-first strategies for hundreds of top mobile properties. He shares his thoughts on how mobile app publishers can learn from mobile games

Mobile 270

Mobile Order-Ahead Sector Goes All-In On AI

PYMNTS

Artificial intelligence (AI) in mobile food ordering: tantalizing. As the Mobile Order-Ahead Tracker® states, “AI can be leveraged to analyze and tally credit card transactions similar to how banking transactions are examined. Artificial ingredients: tasteless.

Mobile 264

Adjust report identifies 3 trends in mobile finance to keep an eye on

Mobile Payments Today

As mobile finance takes up an ever-more central part of our daily lives, understanding the benchmarks and trends from within this fast growing vertical is more vital than ever.

Trends 392

A Five-Step Action Plan to Mobilize ‘Mobile First’

Gonzobanker

Hard as it is to fathom, we’ve just seen digital banking morph from “important” to “existential” status in one week’s time, and banks and credit unions that aren’t able to market, sell and serve their customers in an entirely mobile capacity are now facing an existential threat.

Mobile 151

An introduction to mobile commerce in China

Mobile Payments Today

However, the nuances of this market are important to understand and the role of mobile expansion is critically important The Chinese e-commerce market is one of the most important in the world and represents a lucrative opportunity for digital expansion.

Mobile 271

BBVA Mobile Customers Pass 15M

Bank Innovation

Spanish bank BBVA now has over 15 million mobile active users, a growth rate of over 40% within the past year as the bank adds more services to mobile. This MAU growth comes as more and more consumers have begun adopting mobile banking as the norm. Features Mobile BBVA Mobile banking mobile customersAside from the addition of new customers in this […].

Mobile 186

RecargaPay: From Mobile Top-Ups To Mobile Financial Services Ecosystem

PYMNTS

But there was no less friction associated with consumers making payments for essential services — mobile top-ups, bill payments, everyday purchases, Teijeiro told Webster, and very cash-based.

Mobile 218

Mobile-First Checking Account T-Mobile Money Goes Nationwide

Bank Innovation

T-Mobile Money, a mobile-first checking account, has launched nationwide, the telecom giant announced today. The company touts the app as a no-fee, easy-to-use account through which T-Mobile customers can earn 4% interest on their balances up to $3,000 if they deposit at least $200 each month, and 1% on every dollar over that. Payments Premium Retail Security & Risk Apple Pay BankMobile Customers Bank Mastercard Mobile banking P2P T-Mobile

Mobile 161

Snapcommerce Grabs $85 Million For AI-Driven Mobile Commerce

PYMNTS

Snapcommerce , the message-driven mobile commerce platform for the price-conscious, has come off a funding round with $85 million, a press release says.

Mobile 163

Aggregator Apps Bring Order To Mobile Ordering

PYMNTS

Mobile Applications doordash mobile mobile order ahead Mobile ordering NewsSeems like we’re always contrite about lack of movement in our app rankings. That’s because action is exciting to write about.

Mobile 153

USA Mobile Wallet Adoption Is Growing, But Slowly

Bank Innovation

Mobile wallet usage is increasing across the globe, but for countries with more fleshed-out credit card networks, that growth is still slow. DataBank Mobile Payments credit cards fintech Mobile Payments mobile wallet adoption mobile wallets online paymentsThis is according to the second part of the Global Consumer Survey: Consumer Trust and Security Perceptions report conducted by ACI Worldwide and the Aite Group.

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