PYMNTS

AUGUST 31, 2017

Retailers trying to bridge the growing gap between the shopping trends of Baby Boomers, Generation Z and every demographic in between may think they have the different generations figured out, but in some cases, operating on assumptions can lead to missed sales. Millennials. Baby Boomers. was home to 81.3 million people in the U.S.,

Retail 147

Retail Millennials Study Trends 147

PYMNTS

NOVEMBER 5, 2018

New online holiday shopping projections from Adobe have found that eCommerce in the United States during that period will increase 14.8 Offline And Online Cozy Up. Among them is the appeal of offline-and-online shopping combinations. It’s easy to overestimate millennials’ engagement with technology,” he said. and 10 p.m.

Retail 179

Retail United States Millennials Study 179

PYMNTS

SEPTEMBER 3, 2020

Some QSRs’ already-thin operating margins have been stretched beyond the breaking point as budget-conscious consumers shy away from eating out, forcing the eateries to declare bankruptcy. Providing unique options as well as adding personal elements can keep in-store and online customers loyal. The Next Stage Of Online Order-Ahead.

Management 130

Management System Millennials Study 130

PYMNTS

MAY 19, 2020

As far back as late 2019, the second edition the Visa/PYMNTS How We Will Pay study demonstrated that the home and its voice-enabled devices were well on their way to becoming the consumer’s connected commerce command center. percent of bridge millennials have done so. Another 41.8 And consumers plan to stick with their new behaviors.

Technology 205

Technology Millennials Retail Report 205

PYMNTS

MAY 5, 2020

And if a retailer charges too much (or charges at all) 57 percent of millennials will bail on future business. For online shopping the return policies range from Amazon (90 days) to Target (varied and depends on product). Now add a pandemic. But it warns against making it too easy as it could undermine profit. “Our

Policies 185

Policies Retail Study Washington 185

NCR

JUNE 29, 2016

Coming of age during the last recession and being subjected to the barrage of headlines about financial executives misbehaving, many Millennials are distrustful of established financial brands and institutions. are in the bottom 10 of the least loved brands by Millennials. are in the bottom 10 of the least loved brands by Millennials.

Millennials 45

Millennials social media User Experience Branding 45

PYMNTS

FEBRUARY 9, 2018

Kearney partner Michael Brown, a co-author of “The Future of Shopping Centers” study, told Chain Store Age. With room for new establishments, malls operators are redesigning their spaces to make room for consumer experience spaces like restaurants and gyms. The Millennials. In the U.S., there is 23.5 Kearney report.

Millennials 116

Millennials Retail Study Operations 116

NCR

FEBRUARY 16, 2016

And there’s no better way to target Millennial entrepreneurs than with the technology they crave to help them in their business pursuits. More than any other generation, Millennials experience life, work and business through technology and they expect seamless interactions regardless of location.

Millennials 40

Millennials Study Retail Community Bank 40

PYMNTS

FEBRUARY 13, 2017

million last month to purchase the retail condo housing Murray’s flagship store, affiliated classrooms, as well as its catering and event operations. Murray’s former owner, Rob Kaufelt, will reportedly remain as a strategic adviser, and the team leading the New York City operation will largely remain unchanged. percent of U.S.

New York City 123

New York City Millennials New York Online 123

Independent Banker

NOVEMBER 21, 2021

includes (from left): Christina Johantgen (head of marketing and creative), Joe York (head of product), Kelsey Cahill (summer associate), Jackie Charron (chief operating officer and executive vice president), Debbie Morin (chief financial officer), and CEO Charley Cummings. The team at Walden Mutual, a planned de novo in Concord, N.H.,

Community 170

Community New Hampshire New York Millennials 170

PYMNTS

MARCH 3, 2020

Mobile and online banking’s prevalence has reduced physical branches’ importance, but these brick-and-mortar establishments are still vital to customers’ financial lives. Even millennials , who heavily lean on remote banking, still visit physical bank locations for more complex functions, such as loan applications. million.

ATM 151

ATM Fraud Study Regional 151

PYMNTS

DECEMBER 21, 2020

And you can see it in the hustle by retailers and brands large and small to pivot their businesses and business models — and the disclaimers on just about every retail site starting a week or more ago that orders placed online might not make it in time for Christmas. One hundred and ten (110) million U.S. consumers — 47.2 percent of the U.S.

Apple 227

Apple Study Innovation Survey 227

Independent Banker

OCTOBER 29, 2014

Out of Mom and Dad’s basement, millennials are primed to become your next best customers. Bauhs is on the tail end of the “millennial” generation, which is commonly defined as those born between 1980 and 2000. This is really the moment for community banks to show that they’re a fit for millennials. By Ed Avis.

Millennials 110

Millennials Community Bank social media Community 110

PYMNTS

JUNE 28, 2019

They found that 45 percent of customers would use online ordering services more often if loyalty programs were available, and that 33 percent were willing to pay an extra fee for delivery. For the delivery component, ItsaCheckmate integrates multiple online ordering sources such as Uber Eats, Caviar, DoorDash and Ritual.

Mobile 138

Mobile Millennials Online Payments 138

PYMNTS

MAY 4, 2020

The fifth PYMNTS study of consumer behavior before and during the course of the pandemic, now encompassing a national sample of more than 12,000 consumers as of April 27, shows that nearly two times as many Americans have little or no interest in leaving their homes to reengage in the physical world as those who do. percent from 35.5

Study 209

Study Online Course Millennials 209

Independent Banker

NOVEMBER 13, 2014

Out of Mom and Dad’s basement, millennials are primed to become your next best customers. Bauhs is on the tail end of the “millennial” generation, which is commonly defined as those born between 1980 and 2000. This is really the moment for community banks to show that they’re a fit for millennials. By Ed Avis.

Millennials 87

Millennials Community Bank social media Community 87

PYMNTS

APRIL 30, 2020

The new surge in demand is putting financial institutions’ (FIs’) online and mobile offerings to the test and allowing FIs to show off their digital investments and know-how to assure customers that they are in good hands. These online and mobile experiences must be convenient, seamless and secure, or consumers are likely to abandon them.

Digital Banking 150

Digital Banking Mobile Online Millennials 150

PYMNTS

JANUARY 27, 2020

Millennials have been at home in the global workforce for about a decade now, but Generation Z is starting to filter into offices, warehouses and work floors and bringing their fast payments expectations with them. employees would like access to their wages before their designated paydays, according to a recent study.

Management 160

Management Taxes Tools Metro 160

Independent Banker

MARCH 15, 2015

Texting millennials enters their private zone. Millennials want to be acknowledged. Millennials are leery and untrusting of sales pitches, but they’re eager for unbiased financial information and assistance. But do community banks know the unwritten rules of successfully engaging with millennials? Seek permission.

Millennials 70

Millennials Community Bank Community social media 70

PYMNTS

MAY 23, 2019

While many of these customers belong to the millennial and Gen Z age groups, and prefer to communicate via text or Messenger, companies in the sharing economy still need to maintain familiar channels, like contact lines, to satisfy older customers. Kiwi.com on How Payments are Affecting the Travel Industry. About the Playbook.

Case Study 157

Case Study Innovation Regulation Millennials 157

Independent Banker

FEBRUARY 24, 2015

Texting millennials enters their private zone. Millennials want to be acknowledged. Millennials are leery and untrusting of sales pitches, but they’re eager for unbiased financial information and assistance. But do community banks know the unwritten rules of successfully engaging with millennials? Seek permission.

Millennials 70

Millennials Community Bank Community social media 70

PYMNTS

OCTOBER 15, 2018

Kitchen United CEO Jim Collins told Karen Webster that, as the owner-operator of Montrose Town Kitchen & Grill in California, he had a front-row seat to this a few years ago when the Postmates delivery people first started showing up at his door. The New Journey. They go to find out about the restaurant.

Millennials 145

Millennials Branding Online Retail 145

PYMNTS

DECEMBER 26, 2019

Online shopping has fundamentally changed the rules of how to gauge a company’s performance around the holidays. They’re counting the proportion or number of millennials and Generation Z shoppers at a store, and counting the number of Instagram-popular fashion brands in a store. Role of Data. Pricing Changes.

Retail 132

Retail Trends Analytics social media 132

PYMNTS

MAY 23, 2020

Enthusiasm for re-entering a possibly contaminated world isn’t terribly high among millennials, bridge millennials and Gen Xers, many of whom have shifted to digital habits over the last eight weeks or so – and plan to keep it that way, instead of transitioning back to the real world.

Tampa 249

Tampa Connecticut Guidelines New York City 249

PYMNTS

AUGUST 12, 2019

No offense against Groupon, the relatively longstanding online discount provider, but the spotlight hasn’t been shining so brightly on the Chicago-based company in recent years. A study by eMarketer shows that most people, especially millennials , prefer to chat or message instead of calling on the phone. More Losses.

Cards 100

Cards Online United States Chicago 100

PYMNTS

AUGUST 10, 2020

Consumers have been using internet technology for everything from nonessential health services to ordering from restaurants in the last few years, especially shopping more frequently online for retail products and groceries. businesses in a vulnerable financial situation. .

Report 228

Report Payments Millennials Cards 228

PYMNTS

MARCH 21, 2017

One article that makes the argument for chatbot cites three stats from a study to help support its claim that chatbots aren’t going anywhere soon. There’s a possibility that with that always-on customer service, operation costs will skyrocket through the roof. 51 percent of people say a business needs to be available 24/7.

social media 110

social media Study Millennials Data 110

PYMNTS

JUNE 26, 2020

Introducing open banking principles has not been without friction, however, with banks and consumers concerned over how this sea change will affect FIs’ daily operations. Forty-eight percent of Generation Z consumers and 39 percent of millennials see value in open banking as opposed to less than 23 percent of older consumers.

System 198

System Data Security Examples 198

PYMNTS

MARCH 15, 2018

When Toys R Us first announced its bankruptcy a little under six months ago, it was with an almost upbeat tone: The move would allow the firm to refashion both its capital and operating structures and hit a reset on the business. Boomers vs. Millennials vs. Scammers . It even managed to garner a $3.1 affecting 33,000 jobs nationwide.

Payments 108

Payments Millennials US Fraud 108

PYMNTS

JANUARY 14, 2019

To save physical retail, anyone who wants to operate a physical store must convince consumers that it’s worth their time to—how’s this for an insight?—go What’s really steered people wrong is focusing on the average percentage of all retail sales that are online, and ignoring what’s happening in key verticals. go there to shop.

Retail 198

Retail Online Mobile Data 198

PYMNTS

JUNE 1, 2020

And that will become this salon’s standard operating procedure going forward. Although I haven’t asked, it seems likely that the restaurant operator will stick with this protocol for regulars when the establishment reopens for dine-in services. That’s likely why in PYMNTS’ national study of 14,000 consumers, more than half (58.6

Cards 147

Cards Study Maine Payments 147

PYMNTS

OCTOBER 9, 2019

H owever, nothing is easy in life (your parents were right) and that nugget of wisdom served as a central theme of a recent PYMNTS discussion with Rakan Alhassan, operations and marketplace director at UReed. Among the main challenges? The reliance on cash in many of the markets served by UReed, Alhassan said.

Regional 122

Regional Trends Cards Millennials 122

PYMNTS

SEPTEMBER 27, 2016

Frank Bruni, vice president of supply chain operations at Kroger, for example, said: “Every project we look at, we look at automation as a potential part of it.”. consumers preferred shopping for groceries online and having them delivered to their homes. Research shows that consumers want more personalization and convenience.

Mobile 100

Mobile Payments Los Angeles California 100

MyBankTracker

AUGUST 26, 2020

At the core, these cards operate similarly to teen checking accounts. Online and mobile banking. Depending on the bank, there could be plenty of online and mobile banking features that are essential for keeping track of a kid’s financial accounts. Report: Nearly Half of Millennials Aren’t Saving a Dime for Retirement.

Survey 52

Survey Cards Study Examples 52

NCR

MAY 13, 2016

Retail Banking Satisfaction Study brings good tidings for most segments of the banking sector. In fact, this trend leads directly to perhaps the thorniest issue: keeping millennials happy. Power study acknowledge the ongoing evolution in this corner of the industry, and highlights the contradictions involved. Power 2016 U.S.

Study 40

Study Millennials Survey ATM 40

PYMNTS

FEBRUARY 18, 2019

For those charged with managing the consumer’s trust and safety when transacting online, and in the midst of increasingly clever cybercrooks, being comfortable going against the status quo flow has become much more important than ever before, he said.

Cards 169

Cards Course Study New York 169

PYMNTS

JANUARY 5, 2017

If they’re not using the app, consumers can go online and register a rewards or credit card and get a More account, signing up for emails or text messages for alerts about promotions. There is a mobile app that can interact and alert consumers to promotions. What’s ahead?

Retail 107

Retail Technology Mobile Millennials 107