Digital Strategies Online Operations Study 
Perficient
AUGUST 4, 2023
In today’s rapidly advancing technology landscape, businesses face a profound revolution in operations, customer interactions, and innovative endeavors. Partnering with the right digital transformation service provider is vital to thrive in this digital age.
PYMNTS
NOVEMBER 20, 2020
Winter is around the corner, bringing colder temperatures and prompting many restaurants to question whether their operations can survive the season. PYMNTS research shows that the shift to digital and mobile ordering solutions is especially robust in more populated locations. The study found that 25.8
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PYMNTS
DECEMBER 23, 2020
consumers and 490 restaurant operators looking for digital strategies that help deliver improved experiences and boost average unit volumes. Finding revenue declines among smaller indie operators, the new research makes the observation that the more digital one becomes now, the better off they are going forward.
PYMNTS
MAY 5, 2020
percent of consumers shop for retail goods online more often than they did on March 6, the first day of our study, and that continues to climb — up 10.5 Essentially merchants are operating in South-east Asia on a number of channels — retail, marketplaces, DTC websites. percent from 35.5 percent in just the last two weeks.
PYMNTS
JUNE 15, 2020
This has meant that store operators have had to rapidly implement health and safety rules to minimize transmission risks among workers and customers — especially the most vulnerable. Sam’s Club has been a notable player in the digital innovation arena. These online orders may be poised to grow even more substantially, however.
PYMNTS
DECEMBER 30, 2020
The ongoing pandemic has forced credit unions to pivot toward digital processes as members and businesses alike tackle more of their banking-related activities remotely. However, this does not mean that credit unions’ digital shifts have been free of hiccups.
NCR
JUNE 3, 2016
After all, how convenient is mis-entering digits on a tiny mobile device screen when you’re shifting between letters, numbers and symbols? A recent study by Deloitte found that 46 percent of users struggle seeing and typing on a smartphone screen and 38 percent struggle with transaction complexity. Convenient, maybe. Delightful, no.
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