INDUSTRY INSIGHTS YOUR PEERS ARE READING
With the growth of digital finance tools, a group of startups is looking to reach those who may be left behind, namely hourly workers. MORE
No, I don’t mean Attention Deficit Disorder, which would be ADD, but I mean Artificially Intelligent with Dumb Data. MORE
There’s a decent chance we’ll look back at the first half of 2019 as the period when the US payments landscape changed permanently. The chain of events began in January with Fiserv’s surprise announcement that it was acquiring First Data in a $22 billion merger. MORE
Remitly, a Seattle-based online international money transfer service, announced $220 million of new financing on Wednesday to expand its global customer reach and stretch beyond remittances into other areas of financial services. MORE
Guest bloggers Ben Lopez and Charlie Arthy examine the evolving role of the COO in post three of their series on achieving simplified, future-ready bank operations. The focus for bank COOs is expanding beyond a pure cost perspective to include customer experience. MORE
A lot of discussion at the United Nations, where I’ve been all week (blogging about that next week), has raised the question of Libra, the Facebook digital currency. MORE
At the ongoing Africa Cup of Nations in Egypt, the visual imagery of almost-empty stadiums is a powerful narrative. But not the kind that African sports, African football, or corporate sponsors deserve. MORE
The African market is a growing and largely untapped ecommerce market, that has embraced mobile as a preferred means of banking, communication and payment MORE
In a first-ever congressional hearing on marijuana law reform, the House Judiciary Subcommittee on Crime, Terrorism and Homeland Security convened July 10 to debate altering federal law around cannabis, CNBC reports. MORE
I often talk about the world changing thanks to young people who can code. MORE
Are new bitcoin rules coming? According to The Wall Street Journal , “the Internal Revenue Service is expected to update its 2014 guidance on cryptocurrencies in coming weeks, following an April request from a bipartisan group of 20 lawmakers. MORE
Until recently, the words “customer experience” and “compliance” didn’t really come up in the same conversation – let alone exist in the same universe. MORE
The Canadian banking ecosystem, a walled fortress comprised of a handful of major institutions that own most customer relationships, recently added a new digital-only, mobile participant. MORE
Microsoft’s annual Inspire partner conference takes place this week in sunny (and super-hot) Las Vegas. Inspire offers partners an opportunity to hear about the latest Microsoft innovations, explore new ecosystem alliances and further develop existing partnerships. MORE
Innovations in the payments space are driving significant changes in the global travel industry. MORE
Efforts by European regulators to provide stronger authentication could serve as a model for payments in the U.S., as multi-factor authentication is already available in mobile wallets like Apple Pay MORE
Call it remittance on a global scale, or P2P without borders. PayPal said on Monday (July 15) that it is launching Xoom, its international digital money transfer service, in the United Kingdom and 31 markets spanning Europe. MORE
I’ve been involved in finance and technology for a long, long time. Originally, I was a technologist; then a financial technologist; and now a FinTech guy. However, I see the FinTech piece as being irrelevant. Whether it’s FinTech or TechFin, it’s all still just finance and technology. MORE
BANK TECHNOLOGY DECISIONS The largest problem with bank innovation is that we see or hear about a sexy piece of technology at a conference or at another bank and then acquire it. MORE
Survey after survey tells us that customers continue to value their experience at the branch. Perhaps it is because humans reassure them. A handshake, a frank conversation about the future, the eye contact, a personal story – these are exchanges that build trust and relationships. MORE
The term kleptocracy has been used in the financial crimes profession for years, but many AML professionals do not understand its meaning and therefore are not adequately monitoring for it within their BSA/AML program. So, what is a kleptocrat? MORE
Coinsquare, a Canadian cryptocurrency exchange, has partnered up with Just Cash to allow consumers to buy bitcoin via regular, non-bank operated ATMs in the U.S. MORE
At first glance, Stephen Corliss, whose resume includes senior roles at Blackrock and UBS, seems an unlikely candidate to lead a startup. But Corliss, 50, wants to use his experience from the world of big finance to help solve problems for customers of more modest means. MORE
A few years ago, I posted a guest article from Philippe Gelis, co-founder and CEO of FX firm Kantox, on Why FinTech Banks will rule the world. MORE
Organizations are fast realizing the value sales performance management (SPM) solutions are bringing to the table in terms of increased sales performance and operational efficiencies. MORE
More than $1.2 billion is estimated to have been lost to cryptocurrency scams, thefts and fraud in the first quarter of 2019, and cybercriminals and scammers are not the only ones putting digital asset users at risk. MORE
The next day, the grandson came to visit his grandfather again, and immediately returned to the conversation of yesterday. Grandson: Granddad, you know you were talking about how money and banking used to be. Well, I think it’s a lot better today. Granddad: How so, lad? MORE
249 Welcome to Part 3 of what became the Unseen Credit Union Competition series. The first part highlighted what members receive in the mail from not-to-your-standards protection services. Did they know you could help them more effectively, at a lower cost? Then we saw “A Credit Union Member Walks Into a Car Dealership…” This revealed the […]. The post Serving Credit Union Members Best – Auto Loans (Part 3) appeared first on Credit Union Geek. MORE
120 
JPMorgan Chase has rolled out a digital investment product that will help grow its relationships with the 60 million-plus U.S. households it counts as customers. You Invest Portfolios, which launched this week, is a mix of J.P. Morgan ETFs that balance risk and returns based on customer preferences. MORE
Sales is the lifeblood of business. MORE
Multiple players offer diverse solutions to help small businesses (SMBs) manage their demand for financing. Yet despite intense competition and innovation among lenders, small businesses are still underserved for financing. MORE
Building on yesterday’s blog about reports that are useful, I just found another one from UK Finance (formerly the British Bankers Association) on how they see AI in banking, released last week. MORE
In Formula One auto racing, the pole position—the front-of-the-line starting position won by the top qualifier prior to a race—is strongly correlated with first-place and top-five finishes. MORE
Branch CEO Atif Siddiqi addresses the fight to help consumers gain financial flexibility MORE
In this age of live multi-player online gaming, and virtual reality, and all things digital, it can be easy to think of board games as an artifact of the analog world. MORE
The chaos surrounding the looming Brexit deadline is causing some fintechs and digital banks to take precautionary steps MORE
Executives from two of the country's largest banks, Chase and HSBC, will keynote the upcoming Bank Customer Experience Summit, Sept. 23-25 in Chicago MORE
Chris Skinner
JULY 1, 2019
I’ve been involved in finance and technology for a long, long time. Originally, I was a technologist; then a financial technologist; and now a FinTech guy. However, I see the FinTech piece as being irrelevant. Whether it’s FinTech or TechFin, it’s all still just finance and technology.
Mobile Payments Today
JULY 8, 2019
Efforts by European regulators to provide stronger authentication could serve as a model for payments in the U.S., as multi-factor authentication is already available in mobile wallets like Apple Pay
PYMNTS
JULY 13, 2019
In this age of live multi-player online gaming, and virtual reality, and all things digital, it can be easy to think of board games as an artifact of the analog world.
Bank Innovation
JULY 11, 2019
With the growth of digital finance tools, a group of startups is looking to reach those who may be left behind, namely hourly workers.
Insights on Business
JULY 8, 2019
Organizations are fast realizing the value sales performance management (SPM) solutions are bringing to the table in terms of increased sales performance and operational efficiencies.
Credit Union Geek
JULY 16, 2019
Welcome to Part 3 of what became the Unseen Credit Union Competition series. The first part highlighted what members receive in the mail from not-to-your-standards protection services. Did they know you could help them more effectively, at a lower cost? Then we saw “A Credit Union Member Walks Into a Car Dealership…” This revealed the […]. The post Serving Credit Union Members Best – Auto Loans (Part 3) appeared first on Credit Union Geek.
Chris Skinner
JULY 4, 2019
No, I don’t mean Attention Deficit Disorder, which would be ADD, but I mean Artificially Intelligent with Dumb Data.
Community Banking Brief brings together the best content for Community Banking professionals from the widest variety of industry thought leaders.
PYMNTS
JULY 15, 2019
Call it remittance on a global scale, or P2P without borders. PayPal said on Monday (July 15) that it is launching Xoom, its international digital money transfer service, in the United Kingdom and 31 markets spanning Europe.
Bank Innovation
JULY 12, 2019
JPMorgan Chase has rolled out a digital investment product that will help grow its relationships with the 60 million-plus U.S. households it counts as customers. You Invest Portfolios, which launched this week, is a mix of J.P. Morgan ETFs that balance risk and returns based on customer preferences.
Insights on Business
JULY 1, 2019
Until recently, the words “customer experience” and “compliance” didn’t really come up in the same conversation – let alone exist in the same universe.
Abrigio
JULY 10, 2019
The term kleptocracy has been used in the financial crimes profession for years, but many AML professionals do not understand its meaning and therefore are not adequately monitoring for it within their BSA/AML program. So, what is a kleptocrat?
Chris Skinner
JULY 10, 2019
A few years ago, I posted a guest article from Philippe Gelis, co-founder and CEO of FX firm Kantox, on Why FinTech Banks will rule the world.
Mobile Payments Today
JULY 2, 2019
The chaos surrounding the looming Brexit deadline is causing some fintechs and digital banks to take precautionary steps
PYMNTS
JULY 16, 2019
Treasury Secretary Steven Mnuchin believes that Facebook’s proposed cryptocurrency could pose as a national security threat.
Bank Innovation
JULY 11, 2019
At first glance, Stephen Corliss, whose resume includes senior roles at Blackrock and UBS, seems an unlikely candidate to lead a startup. But Corliss, 50, wants to use his experience from the world of big finance to help solve problems for customers of more modest means.
Insights on Business
JULY 11, 2019
Sales is the lifeblood of business.
Bankelele
JULY 8, 2019
At the ongoing Africa Cup of Nations in Egypt, the visual imagery of almost-empty stadiums is a powerful narrative. But not the kind that African sports, African football, or corporate sponsors deserve.
Chris Skinner
JULY 9, 2019
I often talk about the world changing thanks to young people who can code.
Mobile Payments Today
JULY 12, 2019
Executives from two of the country's largest banks, Chase and HSBC, will keynote the upcoming Bank Customer Experience Summit, Sept. 23-25 in Chicago
PYMNTS
JULY 11, 2019
In a first-ever congressional hearing on marijuana law reform, the House Judiciary Subcommittee on Crime, Terrorism and Homeland Security convened July 10 to debate altering federal law around cannabis, CNBC reports.
Bank Innovation
JULY 3, 2019
The Canadian banking ecosystem, a walled fortress comprised of a handful of major institutions that own most customer relationships, recently added a new digital-only, mobile participant.
Banker to Banker
JULY 1, 2019
BANK TECHNOLOGY DECISIONS The largest problem with bank innovation is that we see or hear about a sexy piece of technology at a conference or at another bank and then acquire it.
Accenture
JULY 10, 2019
In Formula One auto racing, the pole position—the front-of-the-line starting position won by the top qualifier prior to a race—is strongly correlated with first-place and top-five finishes.
Chris Skinner
JULY 11, 2019
A lot of discussion at the United Nations, where I’ve been all week (blogging about that next week), has raised the question of Libra, the Facebook digital currency.
Mobile Payments Today
JULY 12, 2019
Branch CEO Atif Siddiqi addresses the fight to help consumers gain financial flexibility
PYMNTS
JULY 7, 2019
Are new bitcoin rules coming? According to The Wall Street Journal , “the Internal Revenue Service is expected to update its 2014 guidance on cryptocurrencies in coming weeks, following an April request from a bipartisan group of 20 lawmakers.
Bank Innovation
JULY 10, 2019
Remitly, a Seattle-based online international money transfer service, announced $220 million of new financing on Wednesday to expand its global customer reach and stretch beyond remittances into other areas of financial services.
ForwardBanker
JULY 8, 2019
Multiple players offer diverse solutions to help small businesses (SMBs) manage their demand for financing. Yet despite intense competition and innovation among lenders, small businesses are still underserved for financing.
Accenture
JULY 15, 2019
Guest bloggers Ben Lopez and Charlie Arthy examine the evolving role of the COO in post three of their series on achieving simplified, future-ready bank operations. The focus for bank COOs is expanding beyond a pure cost perspective to include customer experience.
Chris Skinner
JULY 3, 2019
Building on yesterday’s blog about reports that are useful, I just found another one from UK Finance (formerly the British Bankers Association) on how they see AI in banking, released last week.
Mobile Payments Today
JULY 16, 2019
The African market is a growing and largely untapped ecommerce market, that has embraced mobile as a preferred means of banking, communication and payment
PYMNTS
JULY 15, 2019
More than $1.2 billion is estimated to have been lost to cryptocurrency scams, thefts and fraud in the first quarter of 2019, and cybercriminals and scammers are not the only ones putting digital asset users at risk.
Bank Innovation
JULY 8, 2019
Survey after survey tells us that customers continue to value their experience at the branch. Perhaps it is because humans reassure them. A handshake, a frank conversation about the future, the eye contact, a personal story – these are exchanges that build trust and relationships.
ForwardBanker
JULY 2, 2019
There’s a decent chance we’ll look back at the first half of 2019 as the period when the US payments landscape changed permanently. The chain of events began in January with Fiserv’s surprise announcement that it was acquiring First Data in a $22 billion merger.
Perficient Financial Servies
JULY 15, 2019
Microsoft’s annual Inspire partner conference takes place this week in sunny (and super-hot) Las Vegas. Inspire offers partners an opportunity to hear about the latest Microsoft innovations, explore new ecosystem alliances and further develop existing partnerships.
Chris Skinner
JULY 8, 2019
The next day, the grandson came to visit his grandfather again, and immediately returned to the conversation of yesterday. Grandson: Granddad, you know you were talking about how money and banking used to be. Well, I think it’s a lot better today. Granddad: How so, lad?
Mobile Payments Today
JULY 3, 2019
Coinsquare, a Canadian cryptocurrency exchange, has partnered up with Just Cash to allow consumers to buy bitcoin via regular, non-bank operated ATMs in the U.S.
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