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Ensuring customer satisfaction through AI
Mobile Payments Today
DECEMBER 1, 2020
Artificial intelligence has gotten a great deal of interest since the coronavirus pandemic hit.
Sat.Nov 28, 2020 - Fri.Dec 04, 2020
Digital-First App Usage Spells Future Of The Connected Economy
PYMNTS
DECEMBER 3, 2020
The pandemic has significantly altered the way consumers of all age groups and income levels shop and pay, with many turning to online and mobile channels to reduce health risks.
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Dimensions of disruption in payments
Accenture
DECEMBER 2, 2020
In the first post in this series, we looked at the major trends driving disruption in payments today. This time, we’ll look at how these trends will actually impact the industry by geography and by payments instrument.
PPP Instructions for SBA Forms 3509, 3510 Released on Forgiveness Platform
Abrigo
DECEMBER 1, 2020
Key Takeaways The SBA released Paycheck Protection Program (PPP) lender instructions for the Form 3509/3510 Loan Necessity Questionnaire. Lenders will need to manually enter each borrower’s responses to the questionnaire on the SBA Forgiveness Platform.
5 Things a Data Scientist Can Do to Stay Current
Advertiser: Data Robot
DataRobot together with Snowflake – a leading cloud data platform provider — is helping data scientists stay current with the latest technology and data science best practices so that they can excel in an increasingly AI-driven workplace. Five Things a Data Scientist Can Do to Stay Current offers data scientists guidance for thriving in AI-driven enterprises.
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Holiday season 2020: Get ready for change
Mobile Payments Today
NOVEMBER 30, 2020
Steve Villegas, VP of Payment Partnerships, North America at PPRO takes a close look at the upcoming holiday season and ways merchants need to pivot in order to stay competitive
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Want to improve the auto and equipment loans experience? Look to the cloud
Accenture
DECEMBER 2, 2020
Equipment and auto finance organizations have been slower than many other lenders to adopt cloud—the average bank today has more than half of its workload in the cloud, according to Accenture’s report, “The Cloud Imperative for Banking”.
Ag Lenders: Cultivate Growth with Effective Pricing, Structure
Abrigo
DECEMBER 1, 2020
After Turbulent 2020, Ag Lenders Look to 2021 Understanding credit risk in current ag loan portfolios will also be key to ag lenders' solid returns. . You might also like this webinar watch.
Commercial Lender Compensation for Fee Income
Banker to Banker
NOVEMBER 30, 2020
We have blogged about how low-interest rates, COVID-19 credit strain, and tough competition for quality commercial loans create a challenging environment for community banks
It’s Official: Salesforce Plans To Buy Slack For $27.7 Billion
PYMNTS
DECEMBER 1, 2020
Salesforce has inked a definitive agreement to buy Slack Technologies for an enterprise value of roughly $27.7 billion based on the Monday (Nov. 30) closing price of Salesforce’s common stock, according to a Tuesday (Dec. 1) announcement.
The Best Sales Forecasting Models for Weathering Your Goals
Advertiser: ZoomInfo
Every sales forecasting model has a different strength and predictability method. It’s recommended to test out which one is best for your team. This way, you’ll be able to further enhance – and optimize – your newly-developed pipeline. Your future sales forecast? Sunny skies (and success) are just ahead!
Q3 2020: US credit card issuer snapshot
Accenture
DECEMBER 1, 2020
Key themes Purchase volume experienced a significant rebound in Q3 relative to Q2, as pandemic lockdowns generally eased during the quarter; spend has not yet recovered to pre-pandemic levels – all issuers reported negative YoY growth.
Fintech investors should look for value beyond re-bundling enablers
Daily Fintech
NOVEMBER 30, 2020
Efi Pylarinou is the founder of Efi Pylarinou Advisory and a Fintech/Blockchain influencer – No.3 influencer in the finance sector by Refinitiv Global Social Media 2019.
5 Skills We Learned In a Recent Remote Selling and Coaching Training
Banker to Banker
NOVEMBER 30, 2020
In a recent training, the recording of which is below, our Bank participated in an intro class on how to get better at remote selling and coaching put on by Jack Hubbard of St. Meyer & Hubbard.
Why The Future Of Corporate Banking Is All About Connectivity
PYMNTS
DECEMBER 3, 2020
For all of the innovation that's occurred in the banking landscape, it's often consumers – not corporates – that benefit from the latest technologies.
The Empowered Consumer
Advertiser: Data Robot
When it comes to working with the empowered consumer, AI has the power to help your business thrive by leveraging your own data to better understand your customers. Read our ebook, The Empowered Consumer, to learn more about how AI can help you connect with your customers.
3 ways middle market banks can bend the cost curve
Accenture
DECEMBER 1, 2020
Middle market bank leaders are having a debate with themselves. They need to improve their numbers. But they know that the downside of slash-and-burn cost cutting is that costs come back like weight lost on a fad diet.
Crypto payment firms see speed as key to merchant support
Payments Source
NOVEMBER 30, 2020
High profile companies like Facebook, Square and PayPal have brought attention to using cryptocurrency for payments — but speed is more important than buzz in getting stores to view crypto as tender, according to a group of developers who are building connections to merchants.
XBRL News from Threadneedle Street and Indonesia with SPACs
Daily Fintech
DECEMBER 3, 2020
Here is our pick of the 3 most important XBRL news stories this week. 1 Bank of England greenlights XBRL with Green Notice DSD is planning to move the collection of statistical data to the Bank of England Electronic Data Submission (BEEDS) portal.
Libra Launch Signals Sparks Between Big Tech, Central Banks On Digital Currencies
PYMNTS
DECEMBER 1, 2020
With apologies to T.S. Eliot: This is the way Libra launches — not with a bang, but a whimper.
B2B Pocket Playbook: End-to-End Guide to Sales Enablement
Advertiser: ZoomInfo
Sales enablement is the strategic process of providing sales teams with the content, guidance, and mentorship needed to engage targeted buyers. It’s all about equipping sales professionals with the tools they need to put their best-selling foot forward. And if sales teams want to continuously sell better -- and faster -- their sales enablement process must have a game-winning strategy. It's time for you to start selling smarter - and hitting your sales number - with the best B2B database in the market. Get started today.
Manage Third-Party Risk in Your Cybersecurity Strategy with These 3 Tips
Strategically Speaking
DECEMBER 3, 2020
Third-party vendors play a significant role with community financial institutions (FIs), enabling banks and credit unions to deliver essential products and services to consumers. Third-party vendors can be indispensable but they can also be a weak link in your cybersecurity strategy.
Growth of QR codes raises need for security awareness
Payments Source
DECEMBER 1, 2020
Whenever a technology moves into the payments or financial data ecosystem, it alerts fraudsters to probe it more intensely — and ultimately, figure out a way to use it as an attack vector. Contactless payments Mobile payments Cyber security
State of the Cyber Insurance Market
Daily Fintech
DECEMBER 2, 2020
Beginning 2016, a spate of cyber incidents affected global businesses, drawing unprecedented attention to this peril. From NotPetya to WannaCry, ransomware and malware attacks created havoc for businesses, causing huge losses.
Debit and Credit Usage Stage Friendly Battle For Holiday Spend
PYMNTS
DECEMBER 3, 2020
After the year we’ve seen so far, uncertainty is probably just about the last thing the retail segment wants as a holiday present for 2020.
Data Science Fails: Building AI You Can Trust
Advertiser: Data Robot
The new DataRobot whitepaper, Data Science Fails: Building AI You Can Trust, outlines eight important lessons that organizations must understand to follow best data science practices and ensure that AI is being implemented successfully.
TBT: A financial institution could learn a thing or two from a Harley rider
Matt Wilcox Pro
DECEMBER 3, 2020
Here’s a thought for moving forward: Not just frequency, but loyalty ONE FINE DAY amid the airline deregulation of the early 1980s, a visionary at American Airlines reasoned that it would cost nothing—and might just earn goodwill—to give unsold seats to frequent customers.
7-Eleven answers pandemic payment concerns with mobile wallet
Payments Source
DECEMBER 2, 2020
To address a growing demand for contactless payment methods during the coronavirus pandemic, 7-Eleven has launched a mobile wallet for customers to use at participating U.S. stores. Retailers Mobile wallets 7-Eleven
Equity Crowdfunding Part 2: Innovation from two world’s colliding
Daily Fintech
NOVEMBER 30, 2020
The equity crowdfunding market is consolidating (see Part 1). That does not signal the end of disruptive innovation. The wild unregulated Crypto ICO world is colliding with the now more established equity crowdfunding market.
$908 Billion COVID Stimulus Proposal Has Pelosi, Schumer Support
PYMNTS
DECEMBER 2, 2020
On Wednesday (Dec. 2), House Speaker Nancy Pelosi and Senate Minority Leader Chuck Schumer backed a bipartisan plan for $908 billion for a coronavirus stimulus, CNBC reported, and they encouraged Senate Majority Leader Mitch McConnell to get behind it, too.
Pressure Points: How to Ensure Your B2B Pipeline Passes Inspection
Advertiser: ZoomInfo
This eBook highlights best practices for developing a pipeline management process that helps sales leaders and their team C.L.O.S.E (you’ll see what we mean in this eBook) more revenue through data-driven prospecting, stage analysis, and subsequent sales enablement.
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