Top 5 Banks #Winning Social Media

Bank Innovation

EXCLUSIVE - For all the talk about appealing to millenials, not that many banks or FIs out there have figured out social media. Sure, most of them (if not all) use various social media platforms such as Twitter, Facebook, or even YouTube to promote their products and services, but it wasn’t easy to find ones […].

Pinterest, Snap, Twitter Compete To Monetize Social Media

PYMNTS

Lockdowns create fairly optimal conditions for social media platforms from a user engagement point of view, as consumers who can’t go out to see their friends and family are far more likely to log on to do so.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Burger King, Steak-umm And Next-Level Social Media Marketing

PYMNTS

Brands have flocked to social media in an attempt to meet their consumers where they are and display a different side of themselves. Social media can be a terrific place to build bonds with one’s customers and show off a clever, avant-garde sense of humor – if a brand is good at it.

Social Media Innovations And SMB Challenges

PYMNTS

Burberry has created a “mini program” with Tencent that provides exclusive content and tailored experiences that can be unlocked on WeChat, at a time when China has millions of mini-communities on the social media platform.

HSBC To Staff: Stay Off Bank’s Social Media Accounts

PYMNTS

21) to stay off the bank’s social media sites after a report was leaked to BuzzFeed News and the International Consortium of Investigative Journalists (ICIJ). . Security & Fraud Financial Crime HSBC investigations News regulations scandals Social Media What's Hot

Social Media Network Nextdoor Eyes IPO

PYMNTS

a social media network that is something of a combined Facebook, Craigslist and Yelp and whose members connect only with neighbors, is exploring going public, Bloomberg News reported. IPO Investments IPOs News Nextdoor social commerce What's HotNextdoor Inc. ,

Banks turn employees into social media envoys

American Banker

Digital marketing Branding Social mediaTruist, First National Bank of Omaha and Peoples Bank in Washington state are finding creative ways for loan officers, financial advisers and others to become ambassadors on platforms including Facebook and Instagram.

Don’t Send Payment Reminders with Social Media, FICO Says

Bank Innovation

Consumers still aren’t comfortable receiving notifications like late payment reminders through social media channels, a study released today by FICO found. While more and more consumers are growing used to conducting their daily financial needs via digital channels, things like mobile or chat apps or social media remain an “inappropriate place” to send notifications for […].

Social media payments: An ally or adversary of banks

Mobile Payments Today

As social media platforms increasingly play in the payments space, what does this portend for the banking industry

Can CBANC Crack the Bank Social Media Riddle?

Bank Innovation

billion Facebook users (give or take a few million), it’s clear banks can’t keep their employees from social media. That opens bank systems to attacks via phishing and social engineering. But social media can also be useful for networking and tapping Read More. Capital Compliance Marketing Online Security Social Media Startups Technology CBANC FInect Nexchange social media banking Unience

Social media payments: An ally or adversary of banks

Mobile Payments Today

However, the slow evolution puts banks increasingly at risk of disruption by their social media competitors Many banks have increased overall focus on user experience within their digital ecosystems and have added new functionality like peer to peer payments into their mobile apps to avoid disintermediation.

How Does Ally Handle Trolls on Its Social Media Posts?

Bank Innovation

has a specific strategy for dealing with inappropriate comments on its social media channels -- do nothing. Daily Post 2 Exclusive Online Premium Retail Social Media Ally Ally Financial marketing social bankingAlly Financial Inc. This may seem unusual for a financial institution that must maintain a high standard of trust and not have its image sullied by associations with unsavory viewpoints.

Standard Chartered adds mobile banking to social media platforms

Bank Innovation

Standard Chartered customers can now do their mobile banking through social media platforms. Starting this month, the London-based company is letting customers in Botswana, Zambia and Zimbabwe transfer money to friends, view account balances and pay bills through social media platforms, including Facebook Messenger and WhatsApp.

Bitcoin Joins American Express and PayPal on 2017 List of Social Media Darlings

Bank Innovation

American Express is the “most-loved” financial service on social media in 2017, according to a recent report, followed by PayPal, Vanguard and bitcoin. To find out which brand was the consumer favorite, at least on social […]. Cards Cryptocurrency DataBank Innovations Insurance Lending Mobile Open Fintech Payments PFM Social Media American Express Bitcoin cryptocurrency PayPal Twitter Vanguard

Will Our Love-Hate Relationship With Social Media Ever Break?

PYMNTS

consumers and social media. Data breaches, marketing so targeted and specific that it can feel creepy, lack of privacy and regrets over wasted time – people complain constantly about how social media causes or enables all of that. Yet those same people find it hard to quit the Facebook, Twitter and social media platforms. It found that, in general, people think social media does more harm than good. Social Media Views.

SoftBank’s Z Holdings Hunts For Deal To Redefine Japanese Social Media

PYMNTS

SoftBank’s internet subsidiary Z Holdings (ZHD), which operates Yahoo Japan's search engine and eCommerce services, is on the hunt for a deal that would redefine the social media landscape in Japan, the Financial Times reported on Thursday (March 4).

Standard Chartered adds mobile banking to social media platforms

Bank Innovation

Standard Chartered customers can now do their mobile banking through social media platforms. Starting this month, the London-based company is letting customers in Botswana, Zambia and Zimbabwe transfer money to friends, view account balances and pay bills through social media platforms, including Facebook Messenger and WhatsApp.

Facebook Users Unfriending The Social Media Operator

PYMNTS

Facebook is losing its luster with some of its customers, as Pew Research finds that a “significant” share of its users have changed their relationship with the social media network during the past year. The survey also found that the majority of Republicans think that social media platforms in general censor political speech they don’t like, but an equal number of Democrats and Republicans use the social media network.

Social Media Changes Foreshadow New Retail Developments

PYMNTS

Social media keeps on evolving, and that could bring big changes to the retail environment, especially as the preferences of younger consumers continue to evolve. It is a social media platform built from the ground up with a foundational concern for their safety and privacy when interacting online. Facebook is also reportedly in talks with major streaming services like HBO, Starz and Showtime about providing their content to watch on the social media channel.

New Ransomware Uses Social Media, Demands Payment in Bitcoin

Bank Innovation

A new type of ransomware is targeting users through their social media accounts, most notably through Facebook and LinkedIn, before doing what ransomware does: locking the computer and demanding payment for access–in bitcoin. Online Payments Security Social Media Technology Virtual Currency Bitcoin BlockChain cryptocurrency cybersecurity ransomware virtual currency

Why AI Is Social Media Fraud’s New Best Friend

PYMNTS

It can be difficult these days to remember the almost idyllic promise of social media when it first entered the general consumer consciousness. That’s not to tempt one into nostalgia, or to suggest that social media has become marred beyond recognition. Like it or not, social media has evolved from a novelty or cool thing to an intimate part of daily life — with impacts on business, politics and culture that can hardly be overstated.

Banks Embrace Conservative Use of Social Media in Wake of Data Scandals

Bank Innovation

PREMIUM —Banks appear to have recoiled from the deep, detailed use of social media data in their marketing. Bank’s senior vice president of brand advertising and social media, Kelly […]. Compliance Exclusive Mobile Online Operations Premium Risk Social Media Facebook Provident Bank US BankOne taking a conservative approach is U.S. Bank tends to be more conservative than most banks, which can be frustrating for markets,” said U.S.

Your Bank’s Social Media Strategy Needs to Drive the Consumer Experience (and Revenue), Says Regions Bank

Bank Innovation

EXCLUSIVE—Social media strategy is a must for all areas of business in today’s world, including banks—who, fighting against entrenched perceptions of their legacy institutions, often rely on social media platforms to reach their younger customers. However, it’s not enough just to establish a presence on social media (the bare minimum of being considered alive, in.Read More.

Why mobile social media money transfers are going to be huge

Mobile Payments Today

FIs and payment processors have a major opportunity to collaborate with FinTech pioneers such as Moneymailme to serve the growing market for mobile social media money transfers

Deep Dive: Credit Unions Like And Subscribe To Social Media

PYMNTS

. Social media has become a cornerstone of everyday life over the last few decades, with 72 percent of Americans using social media today, a dramatic increase from the mere 5 percent that Pew Research Center first tracked in 2005. Social media is also useful for credit unions, providing them with cost-effective ways to establish online presences, recruit new members and gain insight into their needs. How credit unions leverage social media.

Is Social Media Key to Hitting the Trillions for (Fin)Tech Companies?

Bank Innovation

Analyst Michael Markowski seems to think so, citing the technology giant’s recent acquisition of professional social media site LinkedIn as the boost that pushed Microsoft into the race. Capital Mobile Online Social Media Technology Alphabet Apple Facebook Google LinkedIn market value MicrosoftCould Microsoft be the first technology company to earn a one trillion market value?

Social media becomes more of a mobile commerce tool worldwide

Mobile Payments Today

Michelle Evans, digital consumer manager for Euromonitor International, examines the impact social media platforms have on commerce, specifically in the Asia-Pacific region

How merchant social media gateways became new fraud traps

Payments Source

Crooks are hiding payment skimmers within plain sight on retailer websites, using social contact buttons in a way that's hard for security protection to spot.

Proposed Social Media Law Would Let Data Flow Among Platforms

PYMNTS

A proposed law created to increase competition in the tech sector would allow users to move their data between social media platforms. By making it easier for social media users to easily move their data or to continue to communicate with their friends after switching platforms, startups will be able to compete on equal terms with the biggest social media companies,” said Warner, a former technology entrepreneur and venture capitalist, in a press release.

Amex Study: Social Media Shout-Outs Could Pump $197B Into SMB Economy

PYMNTS

As the holidays grow closer, American Express says research has shown that social media promotions and engagement could be a big boost for this year's Small Business Saturday event, according to a press release.

Twitter’s hack shows the danger of tying authentication to social media

Payments Source

Twitter Authentication Square Digital payments Data security Social media Bitcoin CryptocurrenciesWhat made the attack on famous Twitter accounts so problematic wasn’t the high profile of its victims, but the non-technical and repeatable method the assailants used.

Casper Warns Social Media Celebs Could Pose Investment Risk

PYMNTS

mattress-in-a-box company Casper has underscored the increasing power of social media influencers to propel or hinder brands. Use of social media and influencers may materially and adversely affect our reputation,” the company said. Influencer marketing has grown significantly to “an $8 billion business as celebrities, experts” and other individuals with large social media followings charge companies high prices to promote products.

Will Our Love-Hate Relationship with Social Media Ever Break?

PYMNTS

consumers and social media. Data breaches, marketing so targeted and specific that it can feel creepy, lack of privacy and regrets over wasted time — people complain constantly about how social media causes or enables all that. Yet those same people find it hard to quit the Facebook, Twitter and social media platforms. It found that, in general, people think social media does more harm than good. Social Media Views.

Chinese Social Media Startup Seeks Funds At $6B Valuation

PYMNTS

Chinese eCommerce and social media startup Xiaohongshu , also known as “Little Red Book,” wants to raise funds at a $6 billion valuation, according to Bloomberg. It eventually entered that field itself, and then it became a social media platform. Chinese media reported that Tencent told its staff that the new research arm is going to be responsible for moving the needle on digital payments using blockchain.

Is Social Media Taking over E-Commerce? (Yes, And Facebook’s Already Winning)

Bank Innovation

If there’s one social platform out there that just might be able to steal e-commerce business away from Amazon, it’s Instagram–a visual, highly interactive and personalized platform that just added the ability for users to shop. E-Commerce Mobile Payments Retail Social Media Technology e-commerce Facebook Instagram mobile Mobile Payments