Top 5 Banks #Winning Social Media

Bank Innovation

EXCLUSIVE - For all the talk about appealing to millenials, not that many banks or FIs out there have figured out social media. Sure, most of them (if not all) use various social media platforms such as Twitter, Facebook, or even YouTube to promote their products and services, but it wasn’t easy to find ones […].

Burger King, Steak-umm And Next-Level Social Media Marketing

PYMNTS

Brands have flocked to social media in an attempt to meet their consumers where they are and display a different side of themselves. Social media can be a terrific place to build bonds with one’s customers and show off a clever, avant-garde sense of humor – if a brand is good at it.

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Social Media Innovations And SMB Challenges

PYMNTS

Burberry has created a “mini program” with Tencent that provides exclusive content and tailored experiences that can be unlocked on WeChat, at a time when China has millions of mini-communities on the social media platform.

HSBC To Staff: Stay Off Bank’s Social Media Accounts

PYMNTS

21) to stay off the bank’s social media sites after a report was leaked to BuzzFeed News and the International Consortium of Investigative Journalists (ICIJ). . Security & Fraud Financial Crime HSBC investigations News regulations scandals Social Media What's Hot

Instagram Checkout tests power of social media for mobile commerce

Mobile Payments Today

Instagram's new in-app shopping experience with PayPal is testing how social media can influence retail shopping and payment decisions

Pinterest, Snap, Twitter Compete To Monetize Social Media

PYMNTS

Lockdowns create fairly optimal conditions for social media platforms from a user engagement point of view, as consumers who can’t go out to see their friends and family are far more likely to log on to do so.

Shipt’s Social Media And Streaming Push

PYMNTS

Read More On Retail: Social Commerce App Verishop Debuts Livestream Shopping Google’s First Retail Shop To Open Thursday InMobi’s Glance Acquires Shop 101 For Live Social eCommerce In India MySize Virtual Fitting Room App Links Up With French Fashion Retailer.

Social media payments: An ally or adversary of banks

Mobile Payments Today

However, the slow evolution puts banks increasingly at risk of disruption by their social media competitors

Don’t Send Payment Reminders with Social Media, FICO Says

Bank Innovation

Consumers still aren’t comfortable receiving notifications like late payment reminders through social media channels, a study released today by FICO found. While more and more consumers are growing used to conducting their daily financial needs via digital channels, things like mobile or chat apps or social media remain an “inappropriate place” to send notifications for […].

Can CBANC Crack the Bank Social Media Riddle?

Bank Innovation

billion Facebook users (give or take a few million), it’s clear banks can’t keep their employees from social media. That opens bank systems to attacks via phishing and social engineering. But social media can also be useful for networking and tapping Read More. Capital Compliance Marketing Online Security Social Media Startups Technology CBANC FInect Nexchange social media banking Unience

Celebrities, Influencers Push Crypto Ads On Social Media

PYMNTS

Celebrities and influencers, including Kim Kardashian West, are now posting advertisements for various digital coins and exchanges, CNBC reported. Kardashian West has 228 million followers on Instagram , according to CNBC.

Social media payments: An ally or adversary of banks

Mobile Payments Today

As social media platforms increasingly play in the payments space, what does this portend for the banking industry

Banks turn employees into social media envoys

American Banker

Digital marketing Branding Social mediaTruist, First National Bank of Omaha and Peoples Bank in Washington state are finding creative ways for loan officers, financial advisers and others to become ambassadors on platforms including Facebook and Instagram.

How Does Ally Handle Trolls on Its Social Media Posts?

Bank Innovation

has a specific strategy for dealing with inappropriate comments on its social media channels -- do nothing. Daily Post 2 Exclusive Online Premium Retail Social Media Ally Ally Financial marketing social bankingAlly Financial Inc. This may seem unusual for a financial institution that must maintain a high standard of trust and not have its image sullied by associations with unsavory viewpoints.

Standard Chartered adds mobile banking to social media platforms

Bank Innovation

Standard Chartered customers can now do their mobile banking through social media platforms. Starting this month, the London-based company is letting customers in Botswana, Zambia and Zimbabwe transfer money to friends, view account balances and pay bills through social media platforms, including Facebook Messenger and WhatsApp.

4 Reasons Your Financial Institution Should be Using Social Media

SWBC's LenderHub

It’s no secret social media has made its way into millions of Americans’ everyday lives. These days, it’s basically essential that businesses have a social media presence—and for good reason. billion active social media users, and that number is only expected to grow.

Facebook Tests New Tool Aimed At Social Media Upstart Nextdoor

PYMNTS

Social media network Nextdoor has been moving in on part of Facebook ’s turf. The social media giant said the feature will help people find neighbors and groups that have common interests and local businesses that appeal to them.

Bitcoin Joins American Express and PayPal on 2017 List of Social Media Darlings

Bank Innovation

American Express is the “most-loved” financial service on social media in 2017, according to a recent report, followed by PayPal, Vanguard and bitcoin. To find out which brand was the consumer favorite, at least on social […]. Cards Cryptocurrency DataBank Innovations Insurance Lending Mobile Open Fintech Payments PFM Social Media American Express Bitcoin cryptocurrency PayPal Twitter Vanguard

Casper Warns Social Media Celebs Could Pose Investment Risk

PYMNTS

mattress-in-a-box company Casper has underscored the increasing power of social media influencers to propel or hinder brands. Use of social media and influencers may materially and adversely affect our reputation,” the company said.

Chinese Social Media Startup Seeks Funds At $6B Valuation

PYMNTS

Chinese eCommerce and social media startup Xiaohongshu , also known as “Little Red Book,” wants to raise funds at a $6 billion valuation, according to Bloomberg. It eventually entered that field itself, and then it became a social media platform.

Will Our Love-Hate Relationship With Social Media Ever Break?

PYMNTS

consumers and social media. Data breaches, marketing so targeted and specific that it can feel creepy, lack of privacy and regrets over wasted time – people complain constantly about how social media causes or enables all of that. Yet those same people find it hard to quit the Facebook, Twitter and social media platforms. It found that, in general, people think social media does more harm than good. Social Media Views.

How social media can make crypto payments mainstream

Payments Source

Online payments Cryptocurrencies

Standard Chartered adds mobile banking to social media platforms

Bank Innovation

Standard Chartered customers can now do their mobile banking through social media platforms. Starting this month, the London-based company is letting customers in Botswana, Zambia and Zimbabwe transfer money to friends, view account balances and pay bills through social media platforms, including Facebook Messenger and WhatsApp.

Twitter’s hack shows the danger of tying authentication to social media

Payments Source

Twitter Authentication Square Digital payments Data security Social media Bitcoin CryptocurrenciesWhat made the attack on famous Twitter accounts so problematic wasn’t the high profile of its victims, but the non-technical and repeatable method the assailants used.

Facebook Users Unfriending The Social Media Operator

PYMNTS

Facebook is losing its luster with some of its customers, as Pew Research finds that a “significant” share of its users have changed their relationship with the social media network during the past year. The survey also found that the majority of Republicans think that social media platforms in general censor political speech they don’t like, but an equal number of Democrats and Republicans use the social media network.

New Ransomware Uses Social Media, Demands Payment in Bitcoin

Bank Innovation

A new type of ransomware is targeting users through their social media accounts, most notably through Facebook and LinkedIn, before doing what ransomware does: locking the computer and demanding payment for access–in bitcoin. Online Payments Security Social Media Technology Virtual Currency Bitcoin BlockChain cryptocurrency cybersecurity ransomware virtual currency

Banks Embrace Conservative Use of Social Media in Wake of Data Scandals

Bank Innovation

PREMIUM —Banks appear to have recoiled from the deep, detailed use of social media data in their marketing. Bank’s senior vice president of brand advertising and social media, Kelly […]. Compliance Exclusive Mobile Online Operations Premium Risk Social Media Facebook Provident Bank US BankOne taking a conservative approach is U.S. Bank tends to be more conservative than most banks, which can be frustrating for markets,” said U.S.

Your Bank’s Social Media Strategy Needs to Drive the Consumer Experience (and Revenue), Says Regions Bank

Bank Innovation

EXCLUSIVE—Social media strategy is a must for all areas of business in today’s world, including banks—who, fighting against entrenched perceptions of their legacy institutions, often rely on social media platforms to reach their younger customers. However, it’s not enough just to establish a presence on social media (the bare minimum of being considered alive, in.Read More.

Transformations In Social Media Commerce And Restaurant Technology 

PYMNTS

Social media platforms are aiming to harness their contextual commerce potential. Today In Data Commerce contextual commerce Domino's News payments QSRs restaurant Retail Social Media Technology TikTok Today in Data

Social Media Changes Foreshadow New Retail Developments

PYMNTS

Social media keeps on evolving, and that could bring big changes to the retail environment, especially as the preferences of younger consumers continue to evolve. It is a social media platform built from the ground up with a foundational concern for their safety and privacy when interacting online. Facebook is also reportedly in talks with major streaming services like HBO, Starz and Showtime about providing their content to watch on the social media channel.

Deep Dive: The Importance Of Fighting Fake Restaurant Reviews And Social Media Fraud

PYMNTS

Social media engagement plays a central role in modern restaurants’ daily business, with eateries using platforms like Facebook, Twitter and Instagram to advertise new menu items, interact with customers and drive business to their locations and mobile apps. Social Media Schemes.

Why AI Is Social Media Fraud’s New Best Friend

PYMNTS

It can be difficult these days to remember the almost idyllic promise of social media when it first entered the general consumer consciousness. That’s not to tempt one into nostalgia, or to suggest that social media has become marred beyond recognition. Like it or not, social media has evolved from a novelty or cool thing to an intimate part of daily life — with impacts on business, politics and culture that can hardly be overstated.

Why mobile social media money transfers are going to be huge

Mobile Payments Today

FIs and payment processors have a major opportunity to collaborate with FinTech pioneers such as Moneymailme to serve the growing market for mobile social media money transfers

Is Social Media Key to Hitting the Trillions for (Fin)Tech Companies?

Bank Innovation

Analyst Michael Markowski seems to think so, citing the technology giant’s recent acquisition of professional social media site LinkedIn as the boost that pushed Microsoft into the race. Capital Mobile Online Social Media Technology Alphabet Apple Facebook Google LinkedIn market value MicrosoftCould Microsoft be the first technology company to earn a one trillion market value?

Social media becomes more of a mobile commerce tool worldwide

Mobile Payments Today

Michelle Evans, digital consumer manager for Euromonitor International, examines the impact social media platforms have on commerce, specifically in the Asia-Pacific region