HSBC To Staff: Stay Off Bank’s Social Media Accounts

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21) to stay off the bank’s social media sites after a report was leaked to BuzzFeed News and the International Consortium of Investigative Journalists (ICIJ). . Security & Fraud Financial Crime HSBC investigations News regulations scandals Social Media What's Hot

Top 5 Banks #Winning Social Media

Bank Innovation

EXCLUSIVE - For all the talk about appealing to millenials, not that many banks or FIs out there have figured out social media. Sure, most of them (if not all) use various social media platforms such as Twitter, Facebook, or even YouTube to promote their products and services, but it wasn’t easy to find ones […].

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Instagram Checkout tests power of social media for mobile commerce

Mobile Payments Today

Instagram's new in-app shopping experience with PayPal is testing how social media can influence retail shopping and payment decisions

Social media payments: An ally or adversary of banks

Mobile Payments Today

However, the slow evolution puts banks increasingly at risk of disruption by their social media competitors

Social Media Innovations And SMB Challenges

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Burberry has created a “mini program” with Tencent that provides exclusive content and tailored experiences that can be unlocked on WeChat, at a time when China has millions of mini-communities on the social media platform. 11.6%: Estimated share of China’s total retail eCommerce sales that are driven by social commerce. Today In Data Burberry Commerce ecommerce News payments Retail SMBs social commerce Social Media tencent Today in Data

Don’t Send Payment Reminders with Social Media, FICO Says

Bank Innovation

Consumers still aren’t comfortable receiving notifications like late payment reminders through social media channels, a study released today by FICO found. While more and more consumers are growing used to conducting their daily financial needs via digital channels, things like mobile or chat apps or social media remain an “inappropriate place” to send notifications for […].

Can CBANC Crack the Bank Social Media Riddle?

Bank Innovation

billion Facebook users (give or take a few million), it’s clear banks can’t keep their employees from social media. That opens bank systems to attacks via phishing and social engineering. But social media can also be useful for networking and tapping Read More. Capital Compliance Marketing Online Security Social Media Startups Technology CBANC FInect Nexchange social media banking Unience

How Does Ally Handle Trolls on Its Social Media Posts?

Bank Innovation

has a specific strategy for dealing with inappropriate comments on its social media channels -- do nothing. Daily Post 2 Exclusive Online Premium Retail Social Media Ally Ally Financial marketing social bankingAlly Financial Inc. This may seem unusual for a financial institution that must maintain a high standard of trust and not have its image sullied by associations with unsavory viewpoints.

Standard Chartered adds mobile banking to social media platforms

Bank Innovation

Standard Chartered customers can now do their mobile banking through social media platforms. Starting this month, the London-based company is letting customers in Botswana, Zambia and Zimbabwe transfer money to friends, view account balances and pay bills through social media platforms, including Facebook Messenger and WhatsApp.

Casper Warns Social Media Celebs Could Pose Investment Risk

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mattress-in-a-box company Casper has underscored the increasing power of social media influencers to propel or hinder brands. Use of social media and influencers may materially and adversely affect our reputation,” the company said.

Chinese Social Media Startup Seeks Funds At $6B Valuation

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Chinese eCommerce and social media startup Xiaohongshu , also known as “Little Red Book,” wants to raise funds at a $6 billion valuation, according to Bloomberg. It eventually entered that field itself, and then it became a social media platform.

Transformations In Social Media Commerce And Restaurant Technology 

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Social media platforms are aiming to harness their contextual commerce potential. Today In Data Commerce contextual commerce Domino's News payments QSRs restaurant Retail Social Media Technology TikTok Today in Data

Standard Chartered adds mobile banking to social media platforms

Bank Innovation

Standard Chartered customers can now do their mobile banking through social media platforms. Starting this month, the London-based company is letting customers in Botswana, Zambia and Zimbabwe transfer money to friends, view account balances and pay bills through social media platforms, including Facebook Messenger and WhatsApp.

Bitcoin Joins American Express and PayPal on 2017 List of Social Media Darlings

Bank Innovation

American Express is the “most-loved” financial service on social media in 2017, according to a recent report, followed by PayPal, Vanguard and bitcoin. To find out which brand was the consumer favorite, at least on social […]. Cards Cryptocurrency DataBank Innovations Insurance Lending Mobile Open Fintech Payments PFM Social Media American Express Bitcoin cryptocurrency PayPal Twitter Vanguard

Will Our Love-Hate Relationship With Social Media Ever Break?

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consumers and social media. Data breaches, marketing so targeted and specific that it can feel creepy, lack of privacy and regrets over wasted time – people complain constantly about how social media causes or enables all of that. Yet those same people find it hard to quit the Facebook, Twitter and social media platforms. It found that, in general, people think social media does more harm than good. Social Media Views.

Social Media Changes Foreshadow New Retail Developments

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Social media keeps on evolving, and that could bring big changes to the retail environment, especially as the preferences of younger consumers continue to evolve. It is a social media platform built from the ground up with a foundational concern for their safety and privacy when interacting online. Facebook is also reportedly in talks with major streaming services like HBO, Starz and Showtime about providing their content to watch on the social media channel.

Twitter’s hack shows the danger of tying authentication to social media

Payments Source

Twitter Authentication Square Digital payments Data security Social media Bitcoin CryptocurrenciesWhat made the attack on famous Twitter accounts so problematic wasn’t the high profile of its victims, but the non-technical and repeatable method the assailants used.

Facebook Users Unfriending The Social Media Operator

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Facebook is losing its luster with some of its customers, as Pew Research finds that a “significant” share of its users have changed their relationship with the social media network during the past year. The survey also found that the majority of Republicans think that social media platforms in general censor political speech they don’t like, but an equal number of Democrats and Republicans use the social media network.

Why AI Is Social Media Fraud’s New Best Friend

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It can be difficult these days to remember the almost idyllic promise of social media when it first entered the general consumer consciousness. That’s not to tempt one into nostalgia, or to suggest that social media has become marred beyond recognition. Like it or not, social media has evolved from a novelty or cool thing to an intimate part of daily life — with impacts on business, politics and culture that can hardly be overstated.

Banks Embrace Conservative Use of Social Media in Wake of Data Scandals

Bank Innovation

PREMIUM —Banks appear to have recoiled from the deep, detailed use of social media data in their marketing. Bank’s senior vice president of brand advertising and social media, Kelly […]. Compliance Exclusive Mobile Online Operations Premium Risk Social Media Facebook Provident Bank US BankOne taking a conservative approach is U.S. Bank tends to be more conservative than most banks, which can be frustrating for markets,” said U.S.

Deep Dive: Credit Unions Like And Subscribe To Social Media

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. Social media has become a cornerstone of everyday life over the last few decades, with 72 percent of Americans using social media today, a dramatic increase from the mere 5 percent that Pew Research Center first tracked in 2005. Social media is also useful for credit unions, providing them with cost-effective ways to establish online presences, recruit new members and gain insight into their needs. How credit unions leverage social media.

Your Bank’s Social Media Strategy Needs to Drive the Consumer Experience (and Revenue), Says Regions Bank

Bank Innovation

EXCLUSIVE—Social media strategy is a must for all areas of business in today’s world, including banks—who, fighting against entrenched perceptions of their legacy institutions, often rely on social media platforms to reach their younger customers. However, it’s not enough just to establish a presence on social media (the bare minimum of being considered alive, in.Read More.

New Ransomware Uses Social Media, Demands Payment in Bitcoin

Bank Innovation

A new type of ransomware is targeting users through their social media accounts, most notably through Facebook and LinkedIn, before doing what ransomware does: locking the computer and demanding payment for access–in bitcoin. Online Payments Security Social Media Technology Virtual Currency Bitcoin BlockChain cryptocurrency cybersecurity ransomware virtual currency

Why mobile social media money transfers are going to be huge

Mobile Payments Today

FIs and payment processors have a major opportunity to collaborate with FinTech pioneers such as Moneymailme to serve the growing market for mobile social media money transfers

Is Social Media Key to Hitting the Trillions for (Fin)Tech Companies?

Bank Innovation

Analyst Michael Markowski seems to think so, citing the technology giant’s recent acquisition of professional social media site LinkedIn as the boost that pushed Microsoft into the race. Capital Mobile Online Social Media Technology Alphabet Apple Facebook Google LinkedIn market value MicrosoftCould Microsoft be the first technology company to earn a one trillion market value?

Deep Dive: The Importance Of Fighting Fake Restaurant Reviews And Social Media Fraud

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Social media engagement plays a central role in modern restaurants’ daily business, with eateries using platforms like Facebook, Twitter and Instagram to advertise new menu items, interact with customers and drive business to their locations and mobile apps. Studies have found that 72 percent of customers have used Facebook to decide where to eat and 71 percent of consumers are more likely to recommend a business that responds to them quickly on social media.

Proposed Social Media Law Would Let Data Flow Among Platforms

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A proposed law created to increase competition in the tech sector would allow users to move their data between social media platforms. By making it easier for social media users to easily move their data or to continue to communicate with their friends after switching platforms, startups will be able to compete on equal terms with the biggest social media companies,” said Warner, a former technology entrepreneur and venture capitalist, in a press release.

Social media becomes more of a mobile commerce tool worldwide

Mobile Payments Today

Michelle Evans, digital consumer manager for Euromonitor International, examines the impact social media platforms have on commerce, specifically in the Asia-Pacific region

Will Our Love-Hate Relationship with Social Media Ever Break?

PYMNTS

consumers and social media. Data breaches, marketing so targeted and specific that it can feel creepy, lack of privacy and regrets over wasted time — people complain constantly about how social media causes or enables all that. Yet those same people find it hard to quit the Facebook, Twitter and social media platforms. It found that, in general, people think social media does more harm than good. Social Media Views.

Is Social Media Taking over E-Commerce? (Yes, And Facebook’s Already Winning)

Bank Innovation

If there’s one social platform out there that just might be able to steal e-commerce business away from Amazon, it’s Instagram–a visual, highly interactive and personalized platform that just added the ability for users to shop. E-Commerce Mobile Payments Retail Social Media Technology e-commerce Facebook Instagram mobile Mobile Payments

Luxury Fashion Brands Outspend Smaller Rivals On Social Media

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Luxury fashion brands like Christian Dior, Louis Vuitton and Gucci are upping their social media game, especially on Instagram, and pouring real money into efforts to court young shoppers, according to a report by Reuters. Social media has always had low barriers of entry for brands, and has historically been a good place for a small or medium-sized business to compete with legacy companies.

With Facebook Pay, social media giant rides on global database

Payments Source

Mobile payments Social media pso cardline lead 1 Facebook AppleAfter weeks of enduring a firestorm of negative feedback regarding its proposal to launch the Libra cryptocurrency network, Facebook is turning to a more conventional system by joining other "Pays" in launching Facebook Pay.

Report: Fake Likes, Follows On Social Media Are Prevalent, Easy To Buy

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The report found that social media companies are not policing bots and other surreptitious methods of garnering likes and influence for posts. Social Commerce bots Fake Engagement followers likes News social commerce Social Media What's Hot

Mobile wallets drive social media buzz in India, U.S.

Payments Source

Mobile payments adoption is patchy, but it's getting a higher profile in social media. Social media Mobile wallets Mastercard U.S. India

Report: Sephora Lookin’ Pretty On Social Media

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In advance of Black Friday, Sephora is lookin’ pretty in terms of social media. That’s according to Shareablee , which measures social media audiences and released its annual Black Friday Retail Brand Edition of its Social Scorecard. While the leader of those three seems to be Instagram, Sephora does seem to have a knack for connecting with its audience through social media. Retail Facebook Instagram makeup Sephora social media twitter