PYMNTS

JUNE 17, 2020

Both of these channels are thus perfect targets for fraud, with cybercriminals posing as restaurants on social media and attempting to scam customers of their personal data, and fake reviews driving customers away from restaurants.”. Where you find customer data, you also find cybercrooks. A Fraudster’s Feast.

Tools 141

Tools social media Fraud Mobile 141

PYMNTS

JANUARY 15, 2021

The latest installment in PYMNTS' ‘Pandenomics’ study series is Mapping Digital-First Consumers' Return to the Physical World , the "Why Digital-First Behaviors Are Here to Stay" edition. Consumers, after all, have already grown accustomed to the convenience of shopping and ordering online.".

Study 132

Study Online social media Retail 132

PYMNTS

DECEMBER 18, 2020

This revenue free fall could result in 100,000 restaurants nationwide closing either temporarily or permanently, with 40 percent of all restaurant operators unsure whether they can survive six months into the future. These scams consist of fraudsters placing ads for discounted food on social media and asking consumers to pay them directly.

Fraud 229

Fraud Trends Security social media 229

PYMNTS

MARCH 12, 2019

Treasury’s top international tax official, called the taxes “ill-conceived,” and said the better option was to go after tax reform internationally at the Organisation for Economic Co-operation and Development ( OECD ). Australia is planning a similar tax plan as well. Harter said.

Taxes 132

Taxes Company US social media 132

PYMNTS

AUGUST 23, 2019

Online marketplaces for everything from retail goods to travel services to hospitality need to ensure a quick and easy way for both buyers and sellers to transact with each other— or risk losing both sides to a waiting host of competitors. To learn more about how thredUP is using AI to compete, visit the Playbook’s case study.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

APRIL 24, 2020

Shifting In-Branch Operations. noted on its social media accounts that it would be shuttering many of its branches and changing its hours of operation, and American bank JPMorgan Chase announced plans to close about 20 percent of its locations. British FI Nationwide U.K. British FI Nationwide U.K.

Technology 248

Technology ATM Video Tools 248

PYMNTS

MAY 23, 2018

The social media site’s Marketplace platform is rolling out a new feature designed to make it easier for users to find contractors, carpenters, plumbers and house cleaners. Study Finds AR More Useful In Operations Than Sales For Retailers. Facebook’s Marketplace Adds Home Services.

social media 100

social media Google Software Retail 100

PYMNTS

DECEMBER 11, 2019

Consumers are beginning to express more preferences regarding their buying and selling experiences on online marketplaces, which are seeing an increased amount of competition in the market as they attempt to hold onto their customer bases. Technology and social media company Facebook is also growing more involved in the sharing economy.

Marketing 132

Marketing Millennials social media Case Study 132

Bobsguide

AUGUST 25, 2022

Located in Melbourne, Victoria, the US$100 million centre will be one of the largest in the world when operational. It is a social platform that combines aspects from online gaming, virtual reality, augmented reality, social media and cryptocurrencies. It will gather data and study metaverse user behaviour.

US 88

US social media cryptocurrency Technology 88

PYMNTS

SEPTEMBER 14, 2018

Chinese brands have been better at leveraging social media to reach out to shoppers in China,” said Catherine Lim, a Bloomberg Intelligence analyst. Online payment operator Alipay, owned by an affiliate of Alibaba, topped the list, while food delivery service Meituan Dianping broke into the top 10 for the first time.

Apple 101

Apple social media Branding Survey 101

Bobsguide

DECEMBER 25, 2017

Chat, SMS, social media…there are so many channels these days for customer service. For example, if a customer makes an initial contact on social media but needs to explain his case in detail, an agent might suggest speaking on the phone. But is it really necessary for your brand to use them all? In short, absolutely.

social media 111

social media Survey Branding Software 111

PYMNTS

FEBRUARY 27, 2020

To be successful, restaurant operators will look to strike the perfect formula of on- and off-premises for their business as consumers strive for convenience, but continue to look to the social escape that restaurants provide. Some studies show that delivery sales increase revenue 15 to 20 percent per year.

Rhode Island 151

Rhode Island National social media Arizona 151

PYMNTS

AUGUST 19, 2016

A new study looking at the changing habits of consumers explores the role that social currency has in influencing consumers’ shopping habits and preferences. So what is social currency? Today consumers don’t serve brands; they serve themselves,” according to the study. Wendy’s; 8.) Under Armour; 9.) Chili’s; and 10.)

Retail 100

Retail social media Study Branding 100

PYMNTS

MARCH 21, 2017

Before a certain social media giant started participating in the chatbot scene, consumers were required to download various apps on their devices for access. After the social media site’s Messenger announcement last April, we’ve seen more businesses clamoring to move into the chatbot game.

social media 110

social media Study Millennials Data 110

PYMNTS

NOVEMBER 23, 2020

percent of consumers have switched from shopping for retail products in stores to shopping for them online, while 16.6 percent have gone from dining in restaurants to ordering their food online since the pandemic began. 28 — and it will be, according to American Express, the year of the social media promotion of SMBs nationwide.

Maine 143

Maine Online Survey social media 143

PYMNTS

OCTOBER 8, 2020

That means digitizing all aspects of their businesses from marketing to all facets of daily operations, from consumer-facing outreach to payments in the back office in order to stay connected to consumers and communities. As the numbers show, the urgency is there to beef up an online presence.

Payments 167

Payments social media Marketing Operations 167

PYMNTS

APRIL 6, 2020

The country’s fourth-largest bank said it anticipates that its loan capacity will be maxed out under the program since it is operating with the current asset cap limitations. Investigators are asking the social media giant’s competitors to fill out a 14-page survey focused on Facebook’s impact on rival classified ads businesses.

Apple 130

Apple social media Mobile Payments 130

PYMNTS

DECEMBER 26, 2019

Online shopping has fundamentally changed the rules of how to gauge a company’s performance around the holidays. They reported that retailers are slowly incorporating more cameras into stores to study demographics like age and gender. Role of Data. By using cameras, retailers can track who’s buying what. Pricing Changes.

Retail 132

Retail Trends Analytics social media 132

PYMNTS

JULY 14, 2017

Two-thirds of German hospitals have suffered cyberattacks, hospital directors and chief executives admitted in a recent Roland Berger study. Kenya, ranked third in the region, provides a good example of co-operation through its National Kenya Computer Incident Response Team Coordination Centre (National KECIRT/CC),” said ITU.

Operations 118

Operations Study social media Security 118

PYMNTS

JANUARY 31, 2017

— Whole Foods recently announced its latest move to cut costs and streamline its business operations in the wake of comparable sales declines. Narayan’s expertise will enable us to deploy new service and marketing models to attract more shoppers and grow our business both in stores and online.” percent to $29.94

social media 100

social media Online Atlanta Marketing 100

Independent Banker

OCTOBER 29, 2014

And the great news, according to “American Millennials and Banking,” a major new study commissioned by ICBA, is that Bauhs and the 80 million other people in his generational cohort are prime potential customers for community banks. The digital marketing research firm Conversion in Toronto conducted the study. “At Local preference.

Millennials 110

Millennials Community Bank social media Community 110

Insights on Business

JUNE 4, 2019

Consider just a few examples: Buyers have the choice to educate themselves on products online. Buyers can serve themselves by ordering through online marketplace. The Alexander Group research also touches upon a study conducted by them on tech industry and shows how the buyer journey is changing and how is digital a big part of it.

Technology 105

Technology social media Management Groups 105

Independent Banker

NOVEMBER 13, 2014

And the great news, according to “American Millennials and Banking,” a major new study commissioned by ICBA, is that Bauhs and the 80 million other people in his generational cohort are prime potential customers for community banks. The digital marketing research firm Conversion in Toronto conducted the study. “At Local preference.

Millennials 87

Millennials Community Bank social media Community 87

PYMNTS

OCTOBER 16, 2018

According to one study, consumers spend 30 percent more when ordering through self-service kiosks. Just fewer than six in 10 – 59 percent – of Starbucks customers recently made their orders online or via app. company-operated transactions, the company said in its financial report. Only a few – or 3.3 One in 10 – or 10.4

Innovation 183

Innovation Mobile Branding Maryland 183

PYMNTS

JULY 13, 2017

AI is undoubtedly affecting the backend of retail as far as helping to streamline operations and marketing efforts, but the true impact of this technology is probably going to be derived from the value it provides to customer service. According to a recent IBM study , consumers are welcoming the AI technology to help enhance their experience.

Retail 212

Retail Customer Experience Study Online 212

PYMNTS

JULY 18, 2016

The sources of data can be as variant as the data itself, coming from transactions, of course, with information about every purchase, every swipe, every dissatisfied return to the retail brick-and-mortar location or online. Social media lays out in broad daylight how customers feel about their shopping experience.

Data 100

Data Big Data Analytics social media 100

PYMNTS

JUNE 21, 2017

While the world of payments has mostly gone online – rent remains stubbornly analog in the age of digital. According to a recent Zillow study, 76 percent of rent payments are made offline – mostly in the form of checks, though cash and money orders make guest appearances from time to time.

Payments 164

Payments Cards social media United States 164

Independent Banker

MARCH 15, 2015

A recent ICBA study found that more members of this fastest-rising generation of bank customers, many of whom were financially hindered by the severe recession and college tuition debt, now seem ready to take on the serious loans that would allow them to buy a new car or a first home, or even start a business.

Millennials 70

Millennials Community Bank Community social media 70

Independent Banker

FEBRUARY 24, 2015

A recent ICBA study found that more members of this fastest-rising generation of bank customers, many of whom were financially hindered by the severe recession and college tuition debt, now seem ready to take on the serious loans that would allow them to buy a new car or a first home, or even start a business.

Millennials 70

Millennials Community Bank Community social media 70

PYMNTS

JANUARY 28, 2019

Once the account fills up with V-bucks, it is then sold through a legitimate vendor like eBay, or on the dark web, for lower rates than the $10 for 1,000 gamers will get in the game or through an authorized online store. And an estimated 86 percent of the scams were shared via social media platforms such as Facebook, Instagram and Twitter.

Video 128

Video Data Google Cards 128

NCR

JUNE 29, 2016

According to the Millennial Disruption Index , a 3 year study of approximately 10,000 respondents, 71% of Millennials would rather visit the dentist than listen to what banks are saying. Transactions that in the past involved human interaction have moved online completely. And, all four of the leading banks in the U.S. 75% of U.S.

Millennials 45

Millennials social media User Experience Branding 45

Social Assurance

SEPTEMBER 10, 2021

Your website is the digital face of your company, typically the first impression online audiences have of your brand, your most trafficked “branch” and the primary source for online CTA’s for lead generation and customer support. Launching Brand Elements on Social Media Profiles. Mobile App and Online Banking.

Branding 15

Branding social media Case Study Study 15

Social Assurance

OCTOBER 13, 2021

And we too, at Social Assurance. To some, it was a much-needed time off the platform; for others, it was a marketing apocalypse, giving some the unfathomable insight to a marketing world without social media. Still, any social media strategy has got to start with a good content strategy. With over 2.7B

social media 15

social media Strategy Marketing Strategies Marketing 15

PYMNTS

MAY 18, 2018

The nation’s largest supermarket operator announced this week that it has officially signed a deal with U.K.-based based online grocery firm Ocado , which will see the firm become Kroger’s exclusive partner in the U.S. By next year, they hope to resume operations in Southern California. It’s a massive opportunity.”.

San Francisco 100

San Francisco California Operations social media 100

NCR

MAY 26, 2016

Try this: According to “2016 State of Digital Sales In Banking,” a new report from digital platform provider Avoka, most small enterprises seeking business checking, business credit cards or an operating loan will be asked to come into the branch. can be applied for online. But there’s a broader issue at stake.

social media 53

social media Resources Innovation Course 53

PYMNTS

OCTOBER 29, 2018

Facebook reported on their website that their teams have made progress: They removed 837 million pieces of spam in Q1 2018 before anyone reported it, disabled 583 million fake accounts “within minutes” of going online and removed 24 million inappropriate pictures related to violence and nudity.

Payments 196

Payments Google Apple Innovation 196

PYMNTS

NOVEMBER 19, 2020

Plus, American Express eyes social media shoutouts for small firms, Veem launches a domestic B2B payments tool and Billtrust embraces machine learning. Amex Study: Social Media Shout-Outs Could Pump $197B Into SMB Economy. Visa, Codat Partner on Providing Data for SMBs. 18) press release. SMB economy.

social media 164

social media Cards Data Payments 164