2024

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FedNow zooms past RTP participation in inaugural year

Payments Dive

The Federal Reserve’s nascent instant payments system has collected hundreds of bank participants across the country in its first year of operations, although a few major banks are holdouts.

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The time for generative AI in commercial banking is now

Accenture

Spring is a time when most people, bankers included, take a fresh look at the challenges they face and tackle them with renewed vigor. Commercial banking should be on this year’s spring-cleaning list. While it is often the bank’s largest revenue generator, its processes continue to be highly manual, constraining the potential for profit growth.… The post The time for generative AI in commercial banking is now appeared first on Accenture Banking Blog.

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Bayesian yacht sinking: divers resume search for six missing people

TheGuardian

UK tech entrepreneur Mike Lynch and his daughter among those unaccounted for after vessel capsized off Sicily Sicily yacht sinking – latest news Specialist divers have launched a fresh search for six people missing after a superyacht capsized off the coast of Sicily including the British tech entrepreneur Mike Lynch and his teenage daughter. The British-flagged Bayesian, a 56-metre sailboat, was carrying 22 people and anchored just offshore near the port of Porticello when it was hit by a tornad

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Beyond the average: patterns in UK price data at the micro level

BankUnderground

Lennart Brandt, Natalie Burr and Krisztian Gado The Bank of England has a 2% annual inflation rate target in the ONS’ consumer prices in dex. But looking at its 700 item categories, we find that very few prices ever change by 2%. In fact, on a month-on-month basis, only about one fifth of prices change at all. Instead, we observe what economists call ‘sticky prices’: the price of an item will remain fixed for an extended amount of time and then adjust in one large step.

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Confronting the Change Challenge

Change is difficult, whether in our private or work life. However, without change, growth and learning are difficult not to mention keeping up with the market and staying competitive. We have all worked for or ourselves are the bosses that prefer to keep the status quo. We will discuss how to address the "change challenge" to enable you to be a changemaker and a graceful recipient of change.

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Gen AI reduces agent response time by 70% at Discover

BankInovation

Discover Financial Services is tapping generative AI to speed up call center agent response and strengthen client experience. Using Google Cloud’s AI platform, Vertex AI, Discover has reduced response times for call center agents by 70%, Szabolcs Paldy, senior vice president of enterprise operations at Discover, told Bank Automation News.

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More Trending

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Silvergate executive blames Fed, FDIC and OCC for bank's collapse

American Banker

As Silvergate Capital filed for Chapter 11 bankruptcy protection, an executive said the company's crypto-friendly bank went down last year because regulators soured on its business model.

FDIC 101
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Jiangxi Bank of China goes under

The Paypers

Jiangxi Bank of China has gone under, as the banking sector is currently facing a full-scape crisis with financial institutions being absorbed into larger enterprises.

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Supreme Court Rulings May Shake Up Banking Entry Decisions in Fintechs’ Favor

The Financial Brand

This article Supreme Court Rulings May Shake Up Banking Entry Decisions in Fintechs’ Favor appeared first on The Financial Brand. Analysis: Four decisions, taken together, may help fintechs and other nontraditional applicants seeking entry into the banking system. This article Supreme Court Rulings May Shake Up Banking Entry Decisions in Fintechs’ Favor appeared first on The Financial Brand.

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Toast increases processing fees, adds surcharge feature

Payments Dive

The digital restaurant payments provider raised processing fees for some restaurant clients. Separately, it’s aiding clients in adding surcharges on their customers’ orders.

Payments 450
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The 2024 Lenders Guide to Automating the Complex Loan

Download the latest edition of GoDocs' "The Lender's Guide to Automating the Complex Loan." This comprehensive guide offers financial institutions valuable insights into document automation for complex commercial loans. It unpacks the intricacies of complex loans and showcases how an automation platform like GoDocs — the leading commercial loan closing platform — delivers impressive benefits and ROI to any FI.

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JPMorgan fires up biometric payments processing

Payments Dive

The biggest U.S. bank is piloting payments processing for biometric transactions, with plans to use it at the hamburger chain Whataburger, which lets customers pay with a face scan.

Payments 489
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Fed seeks 8,000 financial institutions for FedNow

Payments Dive

About 700 financial institutions have connected to the Fed’s instant payment network since last July, with at least 1,000 more in the pipeline, a FedNow official said this week.

Payments 505
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Credit cards users struggle with inflation

Payments Dive

JD Power’s annual credit card survey found that more than half of U.S. credit card users don’t pay their balances in full every month, and less than half are considered financially healthy.

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How embedded payments are changing the way we pay

Payments Dive

As payments technology advances, more companies are embedding the payments process in websites and apps. Here’s a primer on how this trend is advancing and changing the payments arena.

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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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Card networks to implement gun code in California: report

Payments Dive

Visa, Mastercard and American Express are moving forward with use of a new gun merchant category code for credit card purchases in California, according to CBS News.

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Hurricane Helene aftermath prompts card, cash troubles

Payments Dive

After the storm ripped through the southeastern U.S., consumers and merchants have been left grappling with card network outages and cash shortages.

Cards 477
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Affirm may offer discounts after Fed interest rate cut

Payments Dive

The Federal Reserve’s interest rate reduction may give the company leeway to offer more consumers 0% interest or a lower APR, Affirm CFO Michael Linford said this week.

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Congress members egg on US payments system expansion

Payments Dive

A bipartisan group is nudging the Federal Reserve to explain why it can’t speed up a plan to extend the operational availability of the U.S. payments system.

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3 Ways Managed Device Services Help Community Banks Cut Costs

Community banks seek ways to leverage their technology infrastructure to drive productivity and growth. However, the sheer volume of technology devices, capital constraints, and lack of skilled resources stand in the way. This Strategy Brief explores how a managed device services partner can help bridge this resource gap. Managed device services partners empower community banks to take charge of mission-critical device management activities with: Logistics and installation services to support se

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Are digital wallets safer than debit cards?

Payments Dive

Research shows young people see digital wallets as a more secure option than debit and credit cards. Cybersecurity professionals mostly agree, despite caveats.

Cards 488
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Fiserv nets special banking charter in Georgia

Payments Dive

The payments processor is only the second company to win the special bank charter since Georgia made it available.

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How artificial intelligence can improve payments fraud prevention

Payments Dive

Generative AI could help spot fraudulent patterns in transaction data and reduce the cost of processing payments, says a McKinsey consultant.

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Toast aims to move beyond restaurants

Payments Dive

The payments service provider is known for working with restaurants, but seeks to make headway with convenience stores, grocery stores and bottle shops.

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Top 3 Banking Secrets to Stay Relevant with Gen Z Consumers

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant (or getting "ghosted") if they fail to meet the evolving needs of Gen Z consumers. Credit cards with flexible payment options, especially for young adults with little-to-no credit history, are a particularly important and valuable solution for this generation.

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Apple adds BNPL offerings from rivals

Payments Dive

The tech giant will allow installment plans from Affirm, as well from certain debit and credit cards, onto Apple Pay alongside its own BNPL service.

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Illinois heads toward landmark card interchange fee restrictions

Payments Dive

The state may become the first in the nation to outlaw the imposition of credit and debit card interchange fees on state excise tax and tips.

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New York Governor signs gun code law

Payments Dive

Gov. Kathy Hochul signed a new law Wednesday requiring merchants to use a gun code, saying it could help prevent mass shootings.

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Mastercard acquires cybersecurity firm for $2.65B

Payments Dive

The acquisition is the latest in a series of cybersecurity firm purchases by the card network over the years.

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Breaking New Ground: Managing Innovation Fatigue With Effective Automation

Speaker: Gary Dmitriev

Our upcoming webinar aims to demystify the process of selecting and implementing automation tools for financial institutes. This session will provide your roadmap for vetting potential solutions, focusing on due diligence, vendor assessments, and aligning technology with strategic goals. We’ll also address the critical issue of innovation fatigue, offering tips on maintaining enthusiasm and momentum for new initiatives.