2020

Am I wrong about Hong Kong?

Chris Skinner

I got an amazing reply to my post yesterday. I cannot say from whom – that’s part of the thing – but it’s such a good reply, I’m sharing it here. For me, it shows how the internet has changed the world – I can write a blog from Poland, … The post Am I wrong about Hong Kong?

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Cash or cashless: The flaws in today's payments debate

Mobile Payments Today

The debate over whether cash can continue amid growing acceptance of digital payments is a flawed debate, according to PPRO. The best analysis shows that digital commerce and cash need to work in tandem to serve a wide variety of consumers and businesses

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BofA integrates digital SMB tool with third-party platforms 

Bank Innovation

Tools 311

I Can’t Connect to E-Tran – What Now?

Abrigo

Key Takeaways Friday's rollout of the PPP program was met with confusion, frustration, and glitches. E-Tran has been the subject of many frustrations. New lenders must follow a two-stage process to set up access to E-Tran.

Utah 278

Intelligent Process Automation: Boosting Bots with AI and Machine Learning

Across all sectors, companies are learning that they can transform their businesses by embracing Intelligent Process Automation, or IPA. With the pairing of AI and RPA, IPA adds a new layer of intelligent decision-making processes to automated RPA tasks. By automating repetitive work, and adding the ability to automate intelligent decision making, intelligent automation frees up your most valuable resources – your employees – to spend more time on higher value and more strategic work. But in order to reap the rewards of Intelligent Process Automation, organizations must first educate themselves and prepare for the adoption of IPA. In our ebook, Intelligent Process Automation: Boosting Bots with AI and Machine Learning.

Here is the Biggest Problem Banks Face with PPP Forgiveness Processing

Banker to Banker

There is no surprise that you can only do so much when it comes to educating PPP borrowers.

Video 314

More Trending

SWIFT To Create New Cross-Border Real-Time Rails

PYMNTS

SWIFT , a global provider of secure financial messaging services, announced Wednesday (Sept. 16) that its cross-border platform will be retooled to enable financial institutions to deliver instant transactions.

Should retail banks be retailers?

Chris Skinner

There’s a great write-up by one of my guest contributors Alex Johnson, about the bad sales culture of most banks.

Retail 420

The future of payments post-pandemic (free research report)

Chris Skinner

During this quite period of time, it’s a good time for reflection and I was lucky enough to be commissioned to produce some research on how European FinTech influencers see the future of payments post-pandemic.

Report 406

Neobanks: are they really challenging?

Chris Skinner

In surfing this week, I found a great article on my friend Amit Goel‘s website GoMedici.com. The company has just completed a deep dive into the world of challenger banks or, as they term them, neobanks. The time for neobanks is now. Here’s their summary of thinking: Neobanking 2.0:

The Best Sales Forecasting Models for Weathering Your Goals

Every sales forecasting model has a different strength and predictability method. It’s recommended to test out which one is best for your team. This way, you’ll be able to further enhance – and optimize – your newly-developed pipeline. Your future sales forecast? Sunny skies (and success) are just ahead!

Trillions of dollars of #coronavirus aid appears … from where?

Chris Skinner

These are extraordinary times. No one can remember anything like this, except maybe those over the age of 80. The last time anything like today’s world happened was the Second World War but, as I said the other day, they were fighting each other. We are fighting a thing.

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408

Will you avoid companies that put profit before people?

Chris Skinner

I’ve been writing a lot about purpose-driven banking, a theme that resonates around the idea that business focus should be more than just making money. It should also focus upon doing good for society and the planet.

Self-service retail and the changing landscape on payments

Mobile Payments Today

Self-service technology allows retailers to meet customer expectations established by the pioneering tech efforts of brand's, like Starbucks. These installations take diverse forms, a CES panel demonstrated

Retail 380

Bank of America gained 418 technology patents in 2019

Bank Innovation

Bank of America obtained more patents last year than any other year in the history of the company. In 2019, company obtained 418 patents, a 31% increase over the prior year. According to the bank, patents protect the bank’s tech investments.

How Banks Are Winning with AI and Automated Machine Learning

Banks have always relied on predictions to make their decisions. Estimating the risks or rewards of making a particular loan, for example, has traditionally fallen under the purview of bankers with deep knowledge of the industry and extensive expertise. But times are changing. Today, banks realize that data science can significantly speed up these decisions with accurate and targeted predictive analytics. By leveraging the power of automated machine learning, banks have the potential to make data-driven decisions for products, services, and operations. Read the white paper, How Banks Are Winning with AI and Automated Machine Learning, to find out more about how banks are tackling their biggest data science challenges.

Elder Financial Exploitation During a Pandemic: An Issue We Can’t Forget

Abrigo

Key Takeaways Elderly persons are more susceptible to fraud during crises like the coronavirus pandemic. The BBB Senior Medicare Patrol issued a COVID-19 Consumer Tip Sheet to protect potential targets of these scams.

RegTech versus TechReg

Chris Skinner

I often talk about how banks have five times more regulation than technology firms.

Open Banking: Measuring success to drive value

Accenture

Open Banking has become a global movement driven by regulatory, customer and ecosystem forces, each shaping the outcomes of a bank’s Open Banking initiatives.

European Central Banks Demand Strict Cryptocurrency Regulations

PYMNTS

Europe's biggest banks have called on the European Commission to implement tough regulations for cryptocurrencies, such as stablecoins, that would protect consumers and preserve state sovereignty in monetary policy, Reuters reported. In a joint statement Friday (Sept.

B2B Pocket Playbook: End-to-End Guide to Sales Enablement

Sales enablement is the strategic process of providing sales teams with the content, guidance, and mentorship needed to engage targeted buyers. It’s all about equipping sales professionals with the tools they need to put their best-selling foot forward. And if sales teams want to continuously sell better -- and faster -- their sales enablement process must have a game-winning strategy. It's time for you to start selling smarter - and hitting your sales number - with the best B2B database in the market. Get started today.

Banking is what we do and technology is how we do it

Chris Skinner

A decade ago, we talked about the financial crisis, technology, regulations and compliance.

Free banking? No, it’s 39.9 percent banking!

Chris Skinner

I recently posted a whine about HSBC charging 40 percent on overdrafts: Treating Customers Unfairly The fact I wrote this about HSBC gave the impression it was they who were the target.

What happens to customers who don’t want digital?

Chris Skinner

Living in a digital world, it’s hard to imagine being disconnected. Yet, some people are. According to a recent survey by Which? Magazine, four percent of consumers don’t have a mobile phone.

Survey 397

Are the big banks failing the people?

Chris Skinner

I wouldn’t usually blog on a Saturday, but these are exceptional times and these are exceptional ideas. I’ve already seen some incredible innovation from start-ups looking to help those in need.

How Banks Are Winning with AI and Automated Machine Learning

Banks have always relied on predictions to make their decisions. Estimating the risks or rewards of making a particular loan, for example, has traditionally fallen under the purview of bankers with deep knowledge of the industry and extensive expertise. But times are changing. Today, banks realize that data science can significantly speed up these decisions with accurate and targeted predictive analytics. By leveraging the power of automated machine learning, banks have the potential to make data-driven decisions for products, services, and operations. Read the white paper, How Banks Are Winning with AI and Automated Machine Learning, to find out more about how banks are tackling their biggest data science challenges.

The Stories We Tell Ourselves About Open Banking

Chris Skinner

I recently spotted a great write-up on Open Banking by Alex Johnson, who has kindly agreed I can republish it. So, here we go … The Stories We Tell Ourselves About Open Banking Distinguishing between what’s true and what we want to be true.

Cashless shouldn't leave underbanked behind

Mobile Payments Today

Cash and digital payments shouldn't be mutually exclusive, according to Steve Villegas, VP of Payment Partnerships, North America at PPRO. He shares his thoughts on how COVID-19 has impacted cashless society and why it shouldn't leave behind the unbanked

Temenos to help US clients launch digital banks in 90 days

Bank Innovation

The race to create a challenger bank just got more competitive with a ready-made solution from core provider Temenos that can help brands stand up a digital bank in as few as 90 days.

How CFIs Can Remain Relationship-Focused in a Digital World

Abrigo

Key Takeaways With more customers leveraging channels like online and mobile banking, community financial institutions are trying to solve how to maintain their hallmark community focus in an increasingly digital world.

Pressure Points: How to Ensure Your B2B Pipeline Passes Inspection

This eBook highlights best practices for developing a pipeline management process that helps sales leaders and their team C.L.O.S.E (you’ll see what we mean in this eBook) more revenue through data-driven prospecting, stage analysis, and subsequent sales enablement.