The real reason people don’t change banks
Chris Skinner
NOVEMBER 26, 2019
Interesting conversation about switching accounts. I’ve had a few people saying that banks don’t have loyal customers, but they have trapped customers.
2019
416 
Four digital banking trends to watch in 2020
Payments Dive
DECEMBER 20, 2019
The growing phenomenon of direct, digital banking and Silicon Valley's entry into the payments business are posing a series of challenges to traditional banking institutions.
Join 32,000+
Insiders
Sign Up for our Newsletter
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Trending Sources
Bank of the West to launch account for eco-friendly customers
Bank Innovation
DECEMBER 23, 2019
Bank of the West is currying favor among customers who care about environmental sustainability. The bank, which is a U.S. subsidiary of BNP Paribas, is launching a new checking account in early 2020 called 1% for the Planet that will show customers the carbon footprint of their purchases.
10 Ideas For Our Bank We Got From Wegmans
South State Correspondent
SEPTEMBER 4, 2019
LEARNING FROM NON-BANKS Last week we tagged along with The Bank of Charles Town (BCT) crew who, like us, are heavily believers in “cultural tours.” BCT used a series of these tours to kick off their strategic planning season with the purpose of grabbing ideas that could spark creative thinking. Almost every time we debate if it makes sense to put the crush of our To-Do List on hold for a day and spend time at an unrelated industry.
What Lenders Need To Know: Increase of Standardized Loan Rejections
Advertisement
As the CRE market continues to tighten, the rejection of substandard loan documentation is on the rise. Don’t put your loans at risk. Check out the Infographic.
.png)
The Not-So-Beaten Path To B2B Payments Real-Time Ubiquity
PYMNTS
NOVEMBER 27, 2019
The global payments ecosystem’s path to faster and real-time payments ubiquity is an evolution, not a revolution. That is to say, mass adoption will take time, and the factors driving that adoption will almost certainly continue to change and shift as end users’ needs do the same.
Sign up to get articles personalized to your interests!
Community Banking Brief brings together the best content for Community Banking professionals from the widest variety of industry thought leaders.
More Trending
Are banks adapting in the right way?
Chris Skinner
NOVEMBER 25, 2019
I picked up a few innovative changes taking place this week within banks. In fact, I should point out that banks are not static beasts, as many claim. They are changing all the time, doing things all the time, adapting all the time.
Black Friday sets online, mobile shopping records
Payments Dive
DECEMBER 2, 2019
Black Friday shopping figures in the U.S. showed more consumers embracing mobile and general online shopping for the best deals. Meanwhile average order volume increased, showing more willingness to make big ticket purchases via smartphone
Balancing payment innovation and trust
Payments Dive
NOVEMBER 22, 2019
The rise of digital payments has led to a series of complex issues surrounding how to make those transactions more secure.
What would you rather talk about: sex, religion, politics or money?
Chris Skinner
NOVEMBER 21, 2019
My blog often seems to return to the subject of sex, whether it be sexism or basic sex. It is for the reason that money and rumpy-pumpy are the twin engines powering everything we do, as Jeremy Clarkson so succinctly put it.
Digitally Transforming the Engagement Experience for Financial Institutions
Advertisement
Customer experience has become a key differentiator. Learn how to launch your digital transformation by incorporating two customer experience trends into your digital transformation strategy: self-service & personalization.
Consumers will embrace mobile apps, digital wallets amid short holiday shopping season
Payments Dive
NOVEMBER 26, 2019
With a shorter window to complete holiday shopping this year, consumers are looking to mobile retail apps to find better deals and get ahead of jammed retail outlets. Mobile wallets could see a resulting benefit as consumers look to make their ecommerce purchases as seamless as possible
The best FinTech startups in Europe
Chris Skinner
AUGUST 11, 2019
I received a long and lengthy article last week from Taylor Ryan, CMO at Valuer.ai (tryan@valuer.ai). The link provides a comprehensive article on European FinTech developments. It’s so good that I am happy to share it with y’all. Enjoy. THE BEST FINTECH STARTUPS IN EUROPE Government support for the financial … The post The best FinTech startups in Europe appeared first on Chris Skinner's blog. Case Studies Fintech Grid
FinTech is on fire and London is burning …
Chris Skinner
JULY 18, 2019
A regular question that comes up is: When will the Fintech bubble burst? My claim is that it won’t under my watch, as this is as big a restructuring of banking and finance as the internet has been for commerce and trade. The latter change is still underway after a … The post FinTech is on fire and London is burning … appeared first on Chris Skinner's blog. Fintech Future Grid
California’s fintech startups are invading New York
Bank Innovation
DECEMBER 3, 2019
When two Irish brothers started Stripe Inc. together in 2010, there was little question about where they should put their headquarters. It had to be California.
The Lender's Guide to Automating Complex Loans
Advertisement
Providing commercial lenders with key insights into how commercial lenders can automate small-balance, mid-market, and large-cap loan documentation with advanced technology.
The Price For Attention in Bank Marketing
South State Correspondent
JUNE 10, 2019
BANK MARKETING If you are still spending money on print and direct mail, we ask you why? Not only is it hard to track, but it is likely the least effective form of marketing that you can do. While building a brand is good, generating an emotional connection is better. Banks that do a great job at marketing such as Umpqua, Citizens Bank of Edmonds, Bank of Ann Arbor, and many others know that it is all about gaining some level of engagement.
Does ‘Google Checking’ Foreshadow Big Tech, FinTech Payments Changes?
PYMNTS
NOVEMBER 25, 2019
Banks and credit unions are certainly not on their way out, even as they face more pressure from challenger banks, FinTechs and Big Tech in the coming decade.
The end of FinTech
Chris Skinner
JULY 1, 2019
I’ve been involved in finance and technology for a long, long time. Originally, I was a technologist; then a financial technologist; and now a FinTech guy. However, I see the FinTech piece as being irrelevant. Whether it’s FinTech or TechFin, it’s all still just finance and technology. The difference is … The post The end of FinTech appeared first on Chris Skinner's blog. Fintech Future Grid
When did FinTech become cool?
Chris Skinner
JUNE 3, 2019
When did FinTech become FinTech? When did technology in finance become cool? I guess the first thing is to define FinTech, which I did badly four years ago. I say badly because my definition back then was: FinTech [is] a new market that integrates finance and technology. This new market … The post When did FinTech become cool? appeared first on Chris Skinner's blog. Fintech Grid
The New 7 Facts on Housing Interest Rates and What Banks Can Do About It
Advertisement
The CRE multifamily sector has created tremendous momentum that won’t be slowed by interest rate hikes. Check out the facts right here!
The logic of digital change
Chris Skinner
JUNE 12, 2019
I just went through a conversation about my presentation for a forthcoming conference. They didn’t want to provide a prescriptive approach, and just asked what I talked about in general. That’s a challenge, as I once turned up at a conference and they said to me “you have seven hours”. … The post The logic of digital change appeared first on Chris Skinner's blog. Digital Bank Fintech Grid
Five phases of FinTech (2005-2027)
Chris Skinner
MAY 16, 2019
Three years ago, I blogged about three phases of FinTech. Three years later, I can expand on that theme and talk about five phases of FinTech. The five phases of FinTech are (dates are rough guide): Disruption (2005-2014) Discussion (2014-2017) Partnership (2017-2022) Integration (2022-2027) Renewal (2027+) Phase One: Disruption (2005-2014) … The post Five phases of FinTech (2005-2027) appeared first on Chris Skinner's blog. Fintech Future Grid
Customers don’t want digital banking
Chris Skinner
MAY 29, 2019
So my snarky little friend Ron Shevlin wrote a piece on Forbes claiming that Americans don’t want a digital bank. As the guy who wrote the book Digital Bank you might think I would take offence to such a statement, but no. I agree with his content, just not his … The post Customers don’t want digital banking appeared first on Chris Skinner's blog. Digital Bank Fintech Future Grid Opinion
8 mobile payment trends that matter for 2019
Payments Dive
JANUARY 22, 2019
Eight major trends will help define the landscape of mobile payments in 2019, according to Mark Flamme of AlixPartners
How to Choose the Best Automated Documentation System for Commercial Loans
Advertisement
Not all automated loan doc prep solutions are created equal. That is why we have put together a checklist to help you evaluate potential partners and find the best-automated documentation system for your requirements and needs.
Banks and FinTech Partnerships: a Clash of Extremes
Chris Skinner
JULY 10, 2019
A few years ago, I posted a guest article from Philippe Gelis, co-founder and CEO of FX firm Kantox, on Why FinTech Banks will rule the world. It was very popular and made my top ten posts of 2015, and Philippe has been kind enough to let me share another … The post Banks and FinTech Partnerships: a Clash of Extremes appeared first on Chris Skinner's blog. Digital Bank Fintech Grid
Challenger banks don’t matter as they’re not a primary account
Chris Skinner
JUNE 10, 2019
During Money 2020 Europe, I bumped into a chap from Monzo. No names mentioned, but he was buzzing and no wonder. The start-up has just boomed through two million users and is growing at over 60,000 account openings a week or 10,000 per day. Some think that number seems high, … The post Challenger banks don’t matter as they’re not a primary account appeared first on Chris Skinner's blog. Digital Bank Fintech Future Grid Numbers
A Missouri bank is using tech to secure large deposits from public entities
Bank Innovation
DECEMBER 2, 2019
Bank of Franklin County, a Washington, Mo.-based based bank with $273 million in assets, is using ‘cash sweep’ technology to gain large deposits from public funds without having to put up its own assets as collateral.
The Hidden Risk in Commercial Lending
South State Correspondent
MAY 22, 2019
MANAGING CREDIT RISK Most risk managers are intimately familiar with the expected loss for credit and interest rate risk. However, fewer risk managers are familiar with the concept of unexpected loss. For commercial banks, it is the unexpected loss that is more important for lending decisions and long-term profitability.
Digital Commercial Lending Technology Case Study: Increasing Loan Volume and ROI
Advertisement
In this Commercial Lending Case Study, you'll discover how to leverage digital lending technologies to accelerate growth and leapfrog the competition in the private lending market. A new and innovative approach to mortgage lending — growing lending volume by orders of magnitude.
Let's personalize your content