Chris Skinner

NOVEMBER 26, 2019

Interesting conversation about switching accounts. I’ve had a few people saying that banks don’t have loyal customers, but they have trapped customers.

Examples 527

Examples Digital Banking Fintech 527

Payments Dive

DECEMBER 20, 2019

The growing phenomenon of direct, digital banking and Silicon Valley's entry into the payments business are posing a series of challenges to traditional banking institutions.

Banking Trends 440

Banking Trends Trends Digital Banking Payments 440

South State Correspondent

SEPTEMBER 4, 2019

LEARNING FROM NON-BANKS Last week we tagged along with The Bank of Charles Town (BCT) crew who, like us, are heavily believers in “cultural tours.” BCT used a series of these tours to kick off their strategic planning season with the purpose of grabbing ideas that could spark creative thinking. Almost every time we debate if it makes sense to put the crush of our To-Do List on hold for a day and spend time at an unrelated industry.

US 376

US Industry 376

Bank Innovation

DECEMBER 23, 2019

Bank of the West is currying favor among customers who care about environmental sustainability. The bank, which is a U.S. subsidiary of BNP Paribas, is launching a new checking account in early 2020 called 1% for the Planet that will show customers the carbon footprint of their purchases.

Innovation 368

Innovation America US Retail 368

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PYMNTS

NOVEMBER 27, 2019

The global payments ecosystem’s path to faster and real-time payments ubiquity is an evolution, not a revolution. That is to say, mass adoption will take time, and the factors driving that adoption will almost certainly continue to change and shift as end users’ needs do the same.

Payments 294

Payments Data Community Technology 294

Chris Skinner

NOVEMBER 25, 2019

I picked up a few innovative changes taking place this week within banks. In fact, I should point out that banks are not static beasts, as many claim. They are changing all the time, doing things all the time, adapting all the time.

Case Study 461

Case Study Study Innovation Digital Banking 461

Payments Dive

DECEMBER 2, 2019

Black Friday shopping figures in the U.S. showed more consumers embracing mobile and general online shopping for the best deals. Meanwhile average order volume increased, showing more willingness to make big ticket purchases via smartphone

Online 439

Online Mobile Payments US 439

Payments Dive

NOVEMBER 22, 2019

The rise of digital payments has led to a series of complex issues surrounding how to make those transactions more secure.

Innovation 438

Innovation Payments How To Security 438

Chris Skinner

NOVEMBER 21, 2019

My blog often seems to return to the subject of sex, whether it be sexism or basic sex. It is for the reason that money and rumpy-pumpy are the twin engines powering everything we do, as Jeremy Clarkson so succinctly put it.

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Payments Dive

NOVEMBER 26, 2019

With a shorter window to complete holiday shopping this year, consumers are looking to mobile retail apps to find better deals and get ahead of jammed retail outlets. Mobile wallets could see a resulting benefit as consumers look to make their ecommerce purchases as seamless as possible

Mobile 424

Mobile Retail Payments 424

Chris Skinner

AUGUST 11, 2019

I received a long and lengthy article last week from Taylor Ryan, CMO at Valuer.ai (tryan@valuer.ai). The link provides a comprehensive article on European FinTech developments. It’s so good that I am happy to share it with y’all. Enjoy. THE BEST FINTECH STARTUPS IN EUROPE Government support for the financial … The post The best FinTech startups in Europe appeared first on Chris Skinner's blog. Case Studies Fintech Grid

Case Study 419

Case Study Fintech Study 419

Chris Skinner

JULY 18, 2019

A regular question that comes up is: When will the Fintech bubble burst? My claim is that it won’t under my watch, as this is as big a restructuring of banking and finance as the internet has been for commerce and trade. The latter change is still underway after a … The post FinTech is on fire and London is burning … appeared first on Chris Skinner's blog. Fintech Future Grid

Fintech 420

Fintech 420

South State Correspondent

JUNE 10, 2019

BANK MARKETING If you are still spending money on print and direct mail, we ask you why? Not only is it hard to track, but it is likely the least effective form of marketing that you can do. While building a brand is good, generating an emotional connection is better. Banks that do a great job at marketing such as Umpqua, Citizens Bank of Edmonds, Bank of Ann Arbor, and many others know that it is all about gaining some level of engagement.

Marketing 343

Marketing Branding 343

Speaker: Nancy Wu, Head of Sales and Customer Success at SkyStem

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Bank Innovation

DECEMBER 3, 2019

When two Irish brothers started Stripe Inc. together in 2010, there was little question about where they should put their headquarters. It had to be California.

New York 367

New York California San Francisco Fintech 367

PYMNTS

SEPTEMBER 19, 2019

At its annual summit in New York , the ID2020 Alliance announced the roll out of a digital identity program with the Government of Bangladesh ; Gavi, the Vaccine Alliance; and new partners in academia, government and humanitarian relief. Digital ID is being defined and implemented today, and we recognize the importance of swift action to close the identity gap,” said Dakota Gruener, executive director of ID2020, in an announcement.

New York 280

New York Policies System Operations 280

Chris Skinner

JULY 1, 2019

I’ve been involved in finance and technology for a long, long time. Originally, I was a technologist; then a financial technologist; and now a FinTech guy. However, I see the FinTech piece as being irrelevant. Whether it’s FinTech or TechFin, it’s all still just finance and technology. The difference is … The post The end of FinTech appeared first on Chris Skinner's blog. Fintech Future Grid

Fintech 419

Fintech Technology 419

Chris Skinner

JUNE 3, 2019

When did FinTech become FinTech? When did technology in finance become cool? I guess the first thing is to define FinTech, which I did badly four years ago. I say badly because my definition back then was: FinTech [is] a new market that integrates finance and technology. This new market … The post When did FinTech become cool? appeared first on Chris Skinner's blog. Fintech Grid

Fintech 419

Fintech Marketing Technology 419

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Chris Skinner

JUNE 12, 2019

I just went through a conversation about my presentation for a forthcoming conference. They didn’t want to provide a prescriptive approach, and just asked what I talked about in general. That’s a challenge, as I once turned up at a conference and they said to me “you have seven hours”. … The post The logic of digital change appeared first on Chris Skinner's blog. Digital Bank Fintech Grid

Conference 419

Conference Digital Banking Fintech 419

Chris Skinner

MAY 16, 2019

Three years ago, I blogged about three phases of FinTech. Three years later, I can expand on that theme and talk about five phases of FinTech. The five phases of FinTech are (dates are rough guide): Disruption (2005-2014) Discussion (2014-2017) Partnership (2017-2022) Integration (2022-2027) Renewal (2027+) Phase One: Disruption (2005-2014) … The post Five phases of FinTech (2005-2027) appeared first on Chris Skinner's blog. Fintech Future Grid

Fintech 420

Fintech 420

Chris Skinner

MAY 29, 2019

So my snarky little friend Ron Shevlin wrote a piece on Forbes claiming that Americans don’t want a digital bank. As the guy who wrote the book Digital Bank you might think I would take offence to such a statement, but no. I agree with his content, just not his … The post Customers don’t want digital banking appeared first on Chris Skinner's blog. Digital Bank Fintech Future Grid Opinion

Digital Banking 419

Digital Banking Fintech 419

Payments Dive

JANUARY 22, 2019

Eight major trends will help define the landscape of mobile payments in 2019, according to Mark Flamme of AlixPartners

Trends 419

Trends Mobile Payments 419

Speaker: Alex Jiménez, Managing Principal, Financial Service Consulting for EPAM

The largest banks have increased reserves for protection against deteriorating economic conditions. Should banks delay their digital transformation investments and focus on cost reductions? In this webinar, Alex Jiménez will walk us through that question and examine the prudent course of action.

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Chris Skinner

MAY 7, 2019

I blogged in March (Transforming the bank – three phases of change) about the method to make systems change happen to transform the bank. In another conversation, I then realised that there are three phases of organisational change to transform the bank. The first phase is a recognition that the … The post The reason digital is a leadership challenge and not a project appeared first on Chris Skinner's blog. Digital Bank Fintech Grid Opinion

Leadership 419

Leadership System Digital Banking Fintech 419

Chris Skinner

JULY 10, 2019

A few years ago, I posted a guest article from Philippe Gelis, co-founder and CEO of FX firm Kantox, on Why FinTech Banks will rule the world. It was very popular and made my top ten posts of 2015, and Philippe has been kind enough to let me share another … The post Banks and FinTech Partnerships: a Clash of Extremes appeared first on Chris Skinner's blog. Digital Bank Fintech Grid

Fintech 418

Fintech Digital Banking 418

South State Correspondent

MAY 22, 2019

MANAGING CREDIT RISK Most risk managers are intimately familiar with the expected loss for credit and interest rate risk. However, fewer risk managers are familiar with the concept of unexpected loss. For commercial banks, it is the unexpected loss that is more important for lending decisions and long-term profitability.

Lending 321

Lending Risk Management Management 321

Bank Innovation

DECEMBER 2, 2019

Bank of Franklin County, a Washington, Mo.-based based bank with $273 million in assets, is using ‘cash sweep’ technology to gain large deposits from public funds without having to put up its own assets as collateral.

Missouri 364

Missouri Security Washington Customer Experience 364

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