Sat.Apr 13, 2024 - Fri.Apr 19, 2024

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Driving Inclusion Through Effective Communication: 5 Strategies for Financial Leaders

Jack Henry

Diversity, equity, inclusion, and belonging (DEIB) are more than just buzzwords ; they are essential components of a successful and sustainable business. As we celebrate National Diversity Awareness Month, I want to talk about the positive impact leaders can have on DEIB within their organizations.

Strategy 158
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57 questions financial institutions should ask about AI

BankInovation

AI continues to take the financial services industry by storm, but as the mega-big banks implement internal AI councils, hire chief data officers and invest heavily in the tech, many institutions are still asking “Where do we start our AI journey?

Industry 121
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Credit Card Lingo Demystified!

BankBazaar

Confused by Credit Card jargon? Feeling lost in a sea of APRs, rewards points and interest charges? You’re not alone! This blog post is your saviour, translating complex Credit Card terminology into plain English. Dive in and learn to speak the language of Credit Cards – without getting lost in translation! Credit Cards – those handy rectangles that promise convenience, rewards and sometimes, a whole lot of confusion.

Cards 78
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CFPB $8 late fee cap edges toward reality

Payments Dive

Despite an industry-backed lawsuit seeking to stop the Consumer Financial Protection Bureau’s new $8 late fee rule, bank card issuers are bracing for potential implementation.

Cards 403
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Commercial Lenders, Playing It Safe Is the Real Risk

Why Legacy Lending Workflows Are Costing You More Than You Think Legacy systems and manual workflows might feel familiar, but they come with growing risks—compliance gaps, costly delays, and lost opportunities. This guide breaks down why clinging to traditional processes is no longer sustainable and how automation can help lenders regain control, improve efficiency, and reduce risk across the closing process.

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Put Away Your Ledger Cards, Open Banking is Here to Stay

Perficient

Open Banking is going to do for the banking industry what the introduction of the Apple smart phone did for cell phones. What is Open Banking? Open banking transforms the way financial data is shared and accessed, allowing third-party data providers and other banks to access financial data in traditional banking systems through application programming interfaces (APIs).

Cards 221

More Trending

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Top banking digital signage trends to watch

ATM Marketplace

Omnichannel experiences are driving behaviors that motivate, inspire, and stir emotions that prompt action in bank branches. Digital signage has emerged as an essential component of these experiences.

Trends 150
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Steak ‘n Shake installs facial recognition at self-ordering kiosks

Payments Dive

The chain first tested the technology that lets customers pay using their face in October, and began deploying it in January.

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Why Optionality Is Key to Digital Banking

Jack Henry

In the rapidly evolving landscape of the financial services, digital banking has reshaped the way individuals and businesses manage their finances. One of the key elements driving the success of digital banking services is the idea of optionality and making it easy to find banking features or products.

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8 Lessons From The Jamie Dimon Shareholder Letter

South State Correspondent

Robert Wilmers, the CEO of M&T, used to write one of the best bank investor letters. With Mr. Wilmers retired, we are down to two “must read” letters: Berkshire Hathaway’s and JP Morgan Chase’s (JPM). We feel that as community bankers, we can learn from Jamie Dimon (Chairman and CEO of JPM) and from Warren Buffet’s annual shareholder letters.

Community 195
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Leverage Trellis Court Data To Identify More Investment Opportunities

Finance teams find Trellis to be particularly effective in conducting comprehensive due diligence on both individuals and businesses. With our court data solution, financial experts can access critical litigation insights, making it an invaluable resource for informed decision-making in the financial sector.

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At last G20 is showing how to finance an assault on poverty | Larry Elliott

TheGuardian

Brazilian president Lula’s proposals have the backing of the World Bank. Now we need action All things considered, the world’s richest countries have emerged from the global pandemic in better shape than they could have imagined when Covid-19 first appeared just over four years ago. To be sure, the impact of lockdown and its aftermath has been painful, but the effects on poor countries have been far more severe.

How To 111
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Can embedded finance solve one of payments’ biggest problems?

Payments Dive

As crucial as it is to focus on your core business, today’s merchants demand a broader range of services from their providers. Can embedded finance help solve this core competency problem?

Payments 370
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Making way for women leaders

ABA Community Banking

How organizations can support the advancement of women to the highest levels The post Making way for women leaders appeared first on ABA Banking Journal.

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2024 Bankers as Buyers Highlights Exploding Fintech Scenario, Invisible Technology, Actual Intelligence

William Mills

In the dynamic landscape of finance, where innovation is the currency of the future, it's crucial for industry leaders to not only keep pace but also anticipate the trends that will shape tomorrow's banking experience.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Taylor Swift fans given ‘urgent warning’ as £1m lost in ticket scams

TheGuardian

Lloyds Bank says more than 600 of its customers have been tricked by fraudsters so far A rise in fraud cases involving Taylor Swift fans desperate to buy tickets to her sold-out UK shows has prompted Lloyds Bank to issue an “ urgent warning ” after more than 600 of its customers were scammed. With the superstar due to arrive in Europe next month , the high street bank said its data suggested that UK fans had lost more than £1m to fraudsters so far.

Fraud 20
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US, Europe lock arms on payments regulation

Payments Dive

U.S. and European regulators have joined forces to monitor digital payment concerns, including those related to buy now, pay later financing and big tech market participation.

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Is the Fed board eroding regional Fed banks' independence?

American Banker

For the better part of the past decade, the Federal Reserve Board in Washington has played a more active role in presidential searches by regional reserve banks. The shift seems to have made the system more diverse, but some argue it's at the expense of regional bank independence.

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7 Considerations When Evaluating Your Service Provider

ATM Marketplace

Your devices are there for your customers 24x7x365, providing them with reliable, secure service. Is your current service provider able to deliver the same level of reliability?

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Book of Secrets on the Month-End Close

Based off SkyStem's popular e-Book, the book of secrets to the month-end close will be revealed in this one-hour webinar. Learn leading practices when it comes to building a strong and sustainable month-end close that has room to grow and evolve. Learn about the power of precise estimates, why reconciliations are critical to closing the books, how and when to automate, and how the chart of accounts play into your close process.

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Coventry Building Society makes £780m offer for Co-operative Bank

TheGuardian

Tentative offer follows four months of talks and could create new banking group with almost 5m customers Coventry Building Society has tentatively offered £780m to buy the Co-operative Bank from its hedge fund owners, in what could be the latest in a string of takeovers among UK lenders. The offer follows nearly four months of exclusive talks between the two lenders, which began in December.

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Amex endures slow return of SMB demand

Payments Dive

Small and mid-sized businesses were fueling growth for American Express during the COVID-19 era, but not this year. That billed business grew 1% in the first quarter over last year.

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Texas Capital reports 53% jump in criticized loans, plans for more

American Banker

The first-quarter increase stemmed from higher interest rates, partial charge-offs and certain problem loans, many involving commercial real estate, executives at the Dallas bank say. Further CRE deterioration is anticipated.

Dallas 92
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RPA does job of 500 people at KeyBank

BankInovation

KeyBank is using robotic process automation to boost efficiency without hiring more people. The $189 billion bank has about 300 processes automated through (RPA), Michael Reynolds, business technology executive for service digitization, said last month at Bank Automation Summit 2024 in Nashville, Tenn. “Translate that into people.

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Future-Proof Your Firm: Smarter Tech for Stronger Returns & Simpler Workflows

Speaker: Joe Wroblewski, Senior Sales Engineer

Is your tech stack working for you—or are you working for it ? 🤖 In today’s world of automation and AI, technology should simplify workflows—not add complexity. Seamless integration and interconnectivity are key to maximizing productivity, optimizing workflows, and improving collaboration. Join expert Joe Wroblewski for a practical and insightful session on how you can build a smarter, more connected tech stack that drives efficiency and long-term success!

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Gas Station Financing Guide - Fuel Your Dreams In 2024

Commercial Lending USA

Gas station financing can be a smart move for business owners and regular people who want to expand their portfolios or start their businesses.

Lending 75
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House committee advances EWA bill

Payments Dive

The Republican-backed and industry-friendly bill was passed by the House Financial Services Committee despite pushback from Democratic lawmakers.

Industry 259
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Comerica says its AI bot performs work of six IT helpdesk agents

American Banker

The Dallas-based regional bank tapped a client for its copilot capabilities, where employees can message a bot instead of a human to get tech assistance.

Dallas 88
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Bank of America’s digital offerings draw more users

BankInovation

Bank of America’s digital offerings continue to be a draw, as its virtual assistant Erica reached 2 billion user interactions in the first quarter.

US 79
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The Role of Automation in Commercial Lending

Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.