Trending Articles

NEW DATA: The Commerce Channel 58 Percent of Consumers Now Use – And Like


The age of contextual commerce has arrived – even if many mainstream customers aren’t aware of it. While they may not call it “engaging in contextual commerce,” nearly 60 percent of consumers have done just that – and most of those shoppers say they enjoyed the experience and would try it again.

Data 173

3 Money Management Startups to Watch

Bank Innovation

The expectation for P2P payment apps is more than just payments. As the U.S. market gets saturated with various P2P apps, consumers are demanding that Venmo or Apple Pay or whatever platform they are using provide them with some money-management capabilities as well.

Cybersecurity Still Keeps Bank Execs Up at Night

Bank Innovation

Even more than winning on mobile, banks would like to minimize security threats. Banks lost $16.8 billion to fraudsters last year, according to a Javelin report, and the number of U.S. customers victimized by such attacks increased to 16.7 million, up from 15.4 million in 2016.

Study 174

5 for 5: Top reasons to attend the ICX Summit

Mobile Payments Today

There are a multitude of reasons to attend the upcoming ICX Summit being held in Dallas in June. Here are five top reasons not to miss the annual event from Networld Media Group, which publishes Mobile Payments Today

Dallas 130

The SIFMA Ops Report: Three trends in AI

Insights on Business

Last week, I had the pleasure of hosting a panel at the SIFMA Ops conference in Phoenix. Joined by leaders from UBS, Morgan Stanley, DTCC and Price Waterhouse Cooper, we explored where the industry was with adopting AI technologies.

Trends 130

More Trending

Three success factors in security operations

Insights on Business

There are five trends that all industries are facing, but I’d argue no industry is feeling them more acutely than financial services: Shareholders increasingly demand higher margins, as customers increasingly expect more personal and convenient experiences.

Do bank leaders really need to be digital?

Chris Skinner

Back in the 1980s, Walter Wriston, the then Chief Executive and Chairman of Citibank, said that “information about money is becoming more important than money itself”. His successor, John Reed, said that “banking is just becoming bits and bytes”. A quarter century later, this vision of the future of finance … The post Do bank leaders really need to be digital? appeared first on Chris Skinner's blog. Grid Opinion


NEW REPORT: Millennials Raise Credit Unions’ Innovation Bar


In a landscape that’s fast evolving to match the needs of tech-savvy customers, credit unions are innovating to compete with larger commercial banks and FinTech firms to attract and retain customers.

HSBC Looks to Blockchain to Solve a Major Pain Point in Trade Finance

Bank Innovation

Survey Reveals Variations in Card Use at Unattended Terminals | Kiosks | POS | Meters | Vending

Mobile Payments Today

This infographic looks at the results of a survey, commissioned by TNS, which explores the attitudes to and willingness of adults to make card payments at a variety of unattended terminals. Download for insights into willingness to buy food/drink, clothing and electronics, as well as acceptance of a charge to make a card payment

Survey 100

Getting back to basics: Let omni-channel engagement form the basis of your bank’s transformation

Insights on Business

Having become used to frictionless, streamlined digital services, most customers are all too aware of what superior customer engagement and service feels like.

Suits you sir!

Chris Skinner

It’s very confusing these days. I turned up at a conference recently in a suit and tie and no one, literally no one, was wearing a suit or tie. No one had told me the dress code either, so I grinned and bared it. Then I got to another meeting … The post Suits you sir! appeared first on Chris Skinner's blog. Fintech Grid Humour

Flywire Expands With New London HQ


Flywire , a provider of global payment and receivables solutions, has announced a major expansion of its U.K. and European operations and team. The company has moved to Folgate Street in London’s Spitalfields District, into a new office space that is quadruple the size of its previous location in Canary Wharf. Flywire processes billions of dollars in payments around the world each year.

Coinbase Seeks Bank Charter to Attract More Institutional Customers

Bank Innovation

Cryptocurrency is going mainstream, or rather, banks and cryptocurrency exchanges are growing more enmeshed.

How to Improve Digital Service User Retention?

Mobile Payments Today

Juniper Research estimates that mobile operators will generate $9 billion in revenue by 2022 from carrier billing. The main growth drivers for the volume increase are music and video streaming merchants

Video 100

FCA focus areas that drive Regtech innovation trends

Daily Fintech

Regtech has been in the spotlight for the past couple of years, and with the ecosystem warming up to the trend, we see quite a lot of activity around events, awards and regtech forums emerging.

What is the preference: human or digital relationships?

Chris Skinner

I’ve often been hired to run a workshop or presentation at a bank’s boardroom meeting. Usually, I’m hired by the frustrated digital guy who wants to convince the rest of the leadership team that it’s important. They don’t get digital, he or she will tell me, so you must make … The post What is the preference: human or digital relationships? appeared first on Chris Skinner's blog. Digital Bank Fintech Grid Opinion

How Toys R Us Kids Became Amazon Adults (And What’s Next)


There have been a number of great commercial jingles in the history of commercials — tunes so catchy that they stick, almost forever, and remind us of brand names simply by nature of being so catchy. Toys R Us ’ famous “Toys R Us Kids” jingle succeeded in doing that, and then some.

US 169

Banks Need to Take Note of Small Businesses or Lose Valuable Customers

Bank Innovation

Small business loans might be small in dollar amounts, but the SMB customer may be the most profitable customers to a bank. And yet, since the credit crisis, banks have not returned to meet the expanding need for SMB loans.

Retailers and the move toward a mobile, cashierless checkout experience

Mobile Payments Today

Tom Chittenden, vice president and general manager of retail solutions, NCR Corp., writes about how the reinvention happening in retail is pushing more merchants towards the cashierless model

Retail 118

5 Reasons Why GreenSky Is Worth $4.3B At IPO

CB Insights

GreenSky is a digital lending platform that partners with home contractors, specialty retailers, and healthcare professionals to offer consumers point-of-sale financing. In 2017, the Atlanta-based fintech unicorn did $326M in total revenue.

The Finanser’s Week: 14th May 2018 – 20th May 2018

Chris Skinner

The main blog headlines are … Big bank thinking and the danger of the technology testing hole Building on Friday’s blog about small bank thinking, there’s another anomaly that occurs with big banks which is their usual response to technology is to test it. The problem with testing technology is … The post The Finanser’s Week: 14th May 2018 – 20th May 2018 appeared first on Chris Skinner's blog. Blog Index Grid Reading

Maine 119

Digital Economy Is Good For Women, But Must Do More


For women around the world, freelancing in the digital economy isn’t just convenient – it’s empowering, especially as gender pay disparity comes under scrutiny across the corporate workspace.

Are Robo Advisors Making More Money Per User Than Traditional Brokerages?

Bank Innovation

The brokerage world has multiple subscription-based startups taking on the establishment, and they may outshine traditional brokerages in profitability.

Report 139


Mobile Payments Today

On-Demand, Multi-Channel Card Activation

Cards 100

Dimebox launches machine learning fraud predictor

The Paypers

(The Paypers) Dimebox , a white-label acquiring platform, has announced the release of a proprietary fraud predictor service based on machine learning

Fraud 67

Things worth reading: 22nd May 2018

Chris Skinner

Things we’re reading today include … Japan’s Biggest Bank to Switch on Blockchain Payments in 2020 Could smartphones replace bank branches? Ant Financial valued at $150bn in offering City watchdog bans finance boss of firm owned by couple dubbed ‘vampires of debt’ Qatar charges against Barclays dismissed Barclays may have … The post Things worth reading: 22nd May 2018 appeared first on Chris Skinner's blog. Reading

TRENDING: Prepping Banks For AI’s Pandora’s Box


From artificial intelligence to blockchain to new mobile app features and offerings, banks and financial institutions are investing more in innovations to give customers a better experience and gain an edge over their competition.

Trends 176

Are Humans the Weak Link in Bank Security, or Is It Outdated Technology?

Bank Innovation

The most vulnerable aspect of a bank's security is the people -- employees and customers -- or so the story goes. But four security experts came together to discuss the issue and opinions differed. For example, can you still call humans the weak link when banks fail to use the best technology?

Intel's drive to redefine the customer experience is all about technology

Mobile Payments Today

Christie Rice, director of the worldwide global digital signage and interactive kiosk segment for the Internet of Things Group at Intel, talks about her company's work with so many of the technologies that enable interactive customer experiences of today — and tomorrow

No Shortage of Innovative Projects with My Perficient Digital Adobe Team

Perficient Financial Servies

Our Perficient colleagues share how they live and breathe our core values. Here, Ryan McCullough, a solutions architect, writes about his experiences working on innovative Adobe solutions with his Perficient Digital colleagues. Innovation drives me.

It ain’t what you do

Chris Skinner

I was asked at a conference the other day: “so what do you think about a banks’ Innovation Department?” The question threw me a little, so I asked what they meant. Well, do you think banks should have an Innovation Division?” I replied that divisions divide, and that innovation should … The post It ain’t what you do appeared first on Chris Skinner's blog. Grid Humour Innovation

Chip-Enabled Merchants Reach 2.9M In U.S.


Visa announced that the growing number of chip cards and chip-enabled merchants has helped bring counterfeit fraud in the U.S. down by 76 percent. Visa set the path for the U.S. payments industry to begin the shift to EMV chip cards in 2011,” the company wrote in a press release. One of the leading factors was that chip technology is extremely effective in reducing counterfeit fraud, which was the leading type of fraud in the U.S. at the time.”. More than 2.9

US 138

PayPal Steps Up Offline Retail Presence with iZettle Announcement

Bank Innovation

PayPal’s $2.2 billion acquisition of Swedish small business commerce platform iZettle will boost its presence in 12 markets across European and Latin America, particularly in the physical retail space.

Retail 148