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Ensuring customer satisfaction through AI

Mobile Payments Today

Artificial intelligence has gotten a great deal of interest since the coronavirus pandemic hit.

Mastercard: COVID-19 Is Prompting Treasury Banks To Prioritize Digital Payments


The digital shift brought on by the coronavirus has caused treasury banks to reprioritize their support of digital payments as consumers and merchants increasingly demand fast, easy and secure ways to get their money.

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Libra Launch Signals Sparks Between Big Tech, Central Banks On Digital Currencies


With apologies to T.S. Eliot: This is the way Libra launches — not with a bang, but a whimper.

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Dimensions of disruption in payments


In the first post in this series, we looked at the major trends driving disruption in payments today. This time, we’ll look at how these trends will actually impact the industry by geography and by payments instrument.

5 Things a Data Scientist Can Do to Stay Current

DataRobot together with Snowflake – a leading cloud data platform provider — is helping data scientists stay current with the latest technology and data science best practices so that they can excel in an increasingly AI-driven workplace. Five Things a Data Scientist Can Do to Stay Current offers data scientists guidance for thriving in AI-driven enterprises.

PPP Instructions for SBA Forms 3509, 3510 Released on Forgiveness Platform


Key Takeaways The SBA released Paycheck Protection Program (PPP) lender instructions for the Form 3509/3510 Loan Necessity Questionnaire. Lenders will need to manually enter each borrower’s responses to the questionnaire on the SBA Forgiveness Platform.

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Holiday season 2020: Get ready for change

Mobile Payments Today

Steve Villegas, VP of Payment Partnerships, North America at PPRO takes a close look at the upcoming holiday season and ways merchants need to pivot in order to stay competitive

Stripe Capital Extends Business Lending To Online Platforms


Payments giant Stripe is taking Stripe Capital , its push into online business finance and lending, to the next level. Stripe Capital first got off the ground in September 2019, offering customers and businesses financing options through its online platform. On Tuesday (Dec.

Want to improve the auto and equipment loans experience? Look to the cloud


Equipment and auto finance organizations have been slower than many other lenders to adopt cloud—the average bank today has more than half of its workload in the cloud, according to Accenture’s report, “The Cloud Imperative for Banking”.

Ag Lenders: Cultivate Growth with Effective Pricing, Structure


After Turbulent 2020, Ag Lenders Look to 2021 Understanding credit risk in current ag loan portfolios will also be key to ag lenders' solid returns. . You might also like this webinar watch.

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The Best Sales Forecasting Models for Weathering Your Goals

Every sales forecasting model has a different strength and predictability method. It’s recommended to test out which one is best for your team. This way, you’ll be able to further enhance – and optimize – your newly-developed pipeline. Your future sales forecast? Sunny skies (and success) are just ahead!

5 Skills We Learned In a Recent Remote Selling and Coaching Training

Banker to Banker

In a recent training, the recording of which is below, our Bank participated in an intro class on how to get better at remote selling and coaching put on by Jack Hubbard of St. Meyer & Hubbard.

Fintech investors should look for value beyond re-bundling enablers

Daily Fintech

Efi Pylarinou is the founder of Efi Pylarinou Advisory and a Fintech/Blockchain influencer – No.3 influencer in the finance sector by Refinitiv Global Social Media 2019.

$908 Billion COVID Stimulus Proposal Has Pelosi, Schumer Support


On Wednesday (Dec. 2), House Speaker Nancy Pelosi and Senate Minority Leader Chuck Schumer backed a bipartisan plan for $908 billion for a coronavirus stimulus, CNBC reported, and they encouraged Senate Majority Leader Mitch McConnell to get behind it, too.

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Q3 2020: US credit card issuer snapshot


Key themes Purchase volume experienced a significant rebound in Q3 relative to Q2, as pandemic lockdowns generally eased during the quarter; spend has not yet recovered to pre-pandemic levels – all issuers reported negative YoY growth.

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The Empowered Consumer

When it comes to working with the empowered consumer, AI has the power to help your business thrive by leveraging your own data to better understand your customers. Read our ebook, The Empowered Consumer, to learn more about how AI can help you connect with your customers.

Growth of QR codes raises need for security awareness

Payments Source

Whenever a technology moves into the payments or financial data ecosystem, it alerts fraudsters to probe it more intensely — and ultimately, figure out a way to use it as an attack vector. Contactless payments Mobile payments Cyber security

Manage Third-Party Risk in Your Cybersecurity Strategy with These 3 Tips

Strategically Speaking

Third-party vendors play a significant role with community financial institutions (FIs), enabling banks and credit unions to deliver essential products and services to consumers. Third-party vendors can be indispensable but they can also be a weak link in your cybersecurity strategy.

XBRL News from Threadneedle Street and Indonesia with SPACs

Daily Fintech

Here is our pick of the 3 most important XBRL news stories this week. 1 Bank of England greenlights XBRL with Green Notice DSD is planning to move the collection of statistical data to the Bank of England Electronic Data Submission (BEEDS) portal.

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Study: New COVID Restrictions Could Permanently Close A Third Of US Restaurants


Some U.S. chefs and industry advocates fear new rules to stem the spread of COVID-19 could be the final straw, the Financial Times (FT) reported. Some of the country's highest-profile chefs said they expect to see a wave of failures, according to FT.

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B2B Pocket Playbook: End-to-End Guide to Sales Enablement

Sales enablement is the strategic process of providing sales teams with the content, guidance, and mentorship needed to engage targeted buyers. It’s all about equipping sales professionals with the tools they need to put their best-selling foot forward. And if sales teams want to continuously sell better -- and faster -- their sales enablement process must have a game-winning strategy. It's time for you to start selling smarter - and hitting your sales number - with the best B2B database in the market. Get started today.

3 ways middle market banks can bend the cost curve


Middle market bank leaders are having a debate with themselves. They need to improve their numbers. But they know that the downside of slash-and-burn cost cutting is that costs come back like weight lost on a fad diet.

Crypto payment firms see speed as key to merchant support

Payments Source

High profile companies like Facebook, Square and PayPal have brought attention to using cryptocurrency for payments — but speed is more important than buzz in getting stores to view crypto as tender, according to a group of developers who are building connections to merchants.

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Rebeca Romero Rainey: Building hope for 2021

Independent Banker

“After a very challenging 2020, I encourage you and your loved ones to end the year strong and fill up with hope for what 2021 may bring.”

This Week in Fintech ending 27th November 2020

Daily Fintech

This week our experts brought you the following insights based on their experience as investors, entrepreneurs & executives.

Data Science Fails: Building AI You Can Trust

The new DataRobot whitepaper, Data Science Fails: Building AI You Can Trust, outlines eight important lessons that organizations must understand to follow best data science practices and ensure that AI is being implemented successfully.

It’s Official: Salesforce Plans To Buy Slack For $27.7 Billion


Salesforce has inked a definitive agreement to buy Slack Technologies for an enterprise value of roughly $27.7 billion based on the Monday (Nov. 30) closing price of Salesforce’s common stock, according to a Tuesday (Dec. 1) announcement.

How the pandemic is changing, or accelerating change in, the payments and other industries

Matt Wilcox Pro

In the category of iconic TV shows, The Twilight Zone is right up there with Star Trek and The Simpsons. Just about every generation gets Twilight Zone references. To this day, almost no one reacts with bafflement when comedians and satirists do impressions of the show’s late host, Rod Serling.

7-Eleven answers pandemic payment concerns with mobile wallet

Payments Source

To address a growing demand for contactless payment methods during the coronavirus pandemic, 7-Eleven has launched a mobile wallet for customers to use at participating U.S. stores. Retailers Mobile wallets 7-Eleven

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ATMs in 2021: Change is on the horizon

ATM Marketplace

What changes can a new year bring to the ATM industry? What things should we, as an industry, keep in mind, change or transform? Mark Aldred, head of international sales for Auriga shares his thoughts on the future of ATMs

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Pressure Points: How to Ensure Your B2B Pipeline Passes Inspection

This eBook highlights best practices for developing a pipeline management process that helps sales leaders and their team C.L.O.S.E (you’ll see what we mean in this eBook) more revenue through data-driven prospecting, stage analysis, and subsequent sales enablement.