Small business loans might be small in dollar amounts, but the SMB customer may be the most profitable customers to a bank. And yet, since the credit crisis, banks have not returned to meet the expanding need for SMB loans. MORE
In a landscape that’s fast evolving to match the needs of tech-savvy customers, credit unions are innovating to compete with larger commercial banks and FinTech firms to attract and retain customers. MORE
GreenSky is a digital lending platform that partners with home contractors, specialty retailers, and healthcare professionals to offer consumers point-of-sale financing. In 2017, the Atlanta-based fintech unicorn did $326M in total revenue. MORE
Be sure to read my on-site roundup of conference happenings as a prelude to this article. Additionally, look back to May 10 on my Twitter feed to see live contributions. They have hammocks on the beach?” asked one attendee, as another gleefully nodded. They made it to future sessions, worry not. MORE
“On the internet, nobody knows you’re a dog.”. It was the original internet meme, more than two decades before the term “meme” would even be coined. MORE
Christie Rice, director of the worldwide global digital signage and interactive kiosk segment for the Internet of Things Group at Intel, talks about her company's work with so many of the technologies that enable interactive customer experiences of today — and tomorrow MORE
Visa announced that the growing number of chip cards and chip-enabled merchants has helped bring counterfeit fraud in the U.S. down by 76 percent. Visa set the path for the U.S. payments industry to begin the shift to EMV chip cards in 2011,” the company wrote in a press release. One of the leading factors was that chip technology is extremely effective in reducing counterfeit fraud, which was the leading type of fraud in the U.S. at the time.”. More than 2.9 MORE
From artificial intelligence to blockchain to new mobile app features and offerings, banks and financial institutions are investing more in innovations to give customers a better experience and gain an edge over their competition. MORE
For women around the world, freelancing in the digital economy isn’t just convenient – it’s empowering, especially as gender pay disparity comes under scrutiny across the corporate workspace. MORE
Cryptocurrency is going mainstream, or rather, banks and cryptocurrency exchanges are growing more enmeshed. MORE
Last week, I had the pleasure of hosting a panel at the SIFMA Ops conference in Phoenix. Joined by leaders from UBS, Morgan Stanley, DTCC and Price Waterhouse Cooper, we explored where the industry was with adopting AI technologies. MORE
Having become used to frictionless, streamlined digital services, most customers are all too aware of what superior customer engagement and service feels like. MORE
There are a multitude of reasons to attend the upcoming ICX Summit being held in Dallas in June. Here are five top reasons not to miss the annual event from Networld Media Group, which publishes Mobile Payments Today MORE
Back in the 1980s, Walter Wriston, the then Chief Executive and Chairman of Citibank, said that “information about money is becoming more important than money itself”. His successor, John Reed, said that “banking is just becoming bits and bytes”. A quarter century later, this vision of the future of finance … The post Do bank leaders really need to be digital? appeared first on Chris Skinner's blog. Grid Opinion MORE
Things we’re reading today include … Japan’s Biggest Bank to Switch on Blockchain Payments in 2020 Could smartphones replace bank branches? Ant Financial valued at $150bn in offering City watchdog bans finance boss of firm owned by couple dubbed ‘vampires of debt’ Qatar charges against Barclays dismissed Barclays may have … The post Things worth reading: 22nd May 2018 appeared first on Chris Skinner's blog. Reading MORE
The expectation for P2P payment apps is more than just payments. As the U.S. market gets saturated with various P2P apps, consumers are demanding that Venmo or Apple Pay or whatever platform they are using provide them with some money-management capabilities as well. MORE
I’ve often been hired to run a workshop or presentation at a bank’s boardroom meeting. Usually, I’m hired by the frustrated digital guy who wants to convince the rest of the leadership team that it’s important. They don’t get digital, he or she will tell me, so you must make … The post What is the preference: human or digital relationships? appeared first on Chris Skinner's blog. Digital Bank Fintech Grid Opinion MORE
I was asked at a conference the other day: “so what do you think about a banks’ Innovation Department?” The question threw me a little, so I asked what they meant. Well, do you think banks should have an Innovation Division?” I replied that divisions divide, and that innovation should … The post It ain’t what you do appeared first on Chris Skinner's blog. Grid Humour Innovation MORE
The age of contextual commerce has arrived – even if many mainstream customers aren’t aware of it. While they may not call it “engaging in contextual commerce,” nearly 60 percent of consumers have done just that – and most of those shoppers say they enjoyed the experience and would try it again. MORE
This infographic looks at the results of a survey, commissioned by TNS, which explores the attitudes to and willingness of adults to make card payments at a variety of unattended terminals. Download for insights into willingness to buy food/drink, clothing and electronics, as well as acceptance of a charge to make a card payment MORE
Our Perficient colleagues share how they live and breathe our core values. Here, Ryan McCullough, a solutions architect, writes about his experiences working on innovative Adobe solutions with his Perficient Digital colleagues. Innovation drives me. MORE
Juniper Research estimates that mobile operators will generate $9 billion in revenue by 2022 from carrier billing. The main growth drivers for the volume increase are music and video streaming merchants MORE
The main blog headlines are … Big bank thinking and the danger of the technology testing hole Building on Friday’s blog about small bank thinking, there’s another anomaly that occurs with big banks which is their usual response to technology is to test it. The problem with testing technology is … The post The Finanser’s Week: 14th May 2018 – 20th May 2018 appeared first on Chris Skinner's blog. Blog Index Grid Reading MORE
PayPal’s $2.2 billion acquisition of Swedish small business commerce platform iZettle will boost its presence in 12 markets across European and Latin America, particularly in the physical retail space. MORE
There are five trends that all industries are facing, but I’d argue no industry is feeling them more acutely than financial services: Shareholders increasingly demand higher margins, as customers increasingly expect more personal and convenient experiences. MORE
The most vulnerable aspect of a bank's security is the people -- employees and customers -- or so the story goes. But four security experts came together to discuss the issue and opinions differed. For example, can you still call humans the weak link when banks fail to use the best technology? MORE
Tom Chittenden, vice president and general manager of retail solutions, NCR Corp., writes about how the reinvention happening in retail is pushing more merchants towards the cashierless model MORE
It’s very confusing these days. I turned up at a conference recently in a suit and tie and no one, literally no one, was wearing a suit or tie. No one had told me the dress code either, so I grinned and bared it. Then I got to another meeting … The post Suits you sir! appeared first on Chris Skinner's blog. Fintech Grid Humour MORE
Even more than winning on mobile, banks would like to minimize security threats. Banks lost $16.8 billion to fraudsters last year, according to a Javelin report, and the number of U.S. customers victimized by such attacks increased to 16.7 million, up from 15.4 million in 2016. MORE
The brokerage world has multiple subscription-based startups taking on the establishment, and they may outshine traditional brokerages in profitability. MORE
Flywire , a provider of global payment and receivables solutions, has announced a major expansion of its U.K. and European operations and team. The company has moved to Folgate Street in London’s Spitalfields District, into a new office space that is quadruple the size of its previous location in Canary Wharf. Flywire processes billions of dollars in payments around the world each year. MORE
Regtech has been in the spotlight for the past couple of years, and with the ecosystem warming up to the trend, we see quite a lot of activity around events, awards and regtech forums emerging. MORE
There have been a number of great commercial jingles in the history of commercials — tunes so catchy that they stick, almost forever, and remind us of brand names simply by nature of being so catchy. Toys R Us ’ famous “Toys R Us Kids” jingle succeeded in doing that, and then some. MORE
PYMNTS
MAY 22, 2018
The age of contextual commerce has arrived – even if many mainstream customers aren’t aware of it. While they may not call it “engaging in contextual commerce,” nearly 60 percent of consumers have done just that – and most of those shoppers say they enjoyed the experience and would try it again.
Bank Innovation
MAY 22, 2018
The expectation for P2P payment apps is more than just payments. As the U.S. market gets saturated with various P2P apps, consumers are demanding that Venmo or Apple Pay or whatever platform they are using provide them with some money-management capabilities as well.
Bank Innovation
MAY 21, 2018
Even more than winning on mobile, banks would like to minimize security threats. Banks lost $16.8 billion to fraudsters last year, according to a Javelin report, and the number of U.S. customers victimized by such attacks increased to 16.7 million, up from 15.4 million in 2016.
Mobile Payments Today
MAY 22, 2018
There are a multitude of reasons to attend the upcoming ICX Summit being held in Dallas in June. Here are five top reasons not to miss the annual event from Networld Media Group, which publishes Mobile Payments Today
Insights on Business
MAY 21, 2018
Last week, I had the pleasure of hosting a panel at the SIFMA Ops conference in Phoenix. Joined by leaders from UBS, Morgan Stanley, DTCC and Price Waterhouse Cooper, we explored where the industry was with adopting AI technologies.
Insights on Business
MAY 18, 2018
There are five trends that all industries are facing, but I’d argue no industry is feeling them more acutely than financial services: Shareholders increasingly demand higher margins, as customers increasingly expect more personal and convenient experiences.
Chris Skinner
MAY 21, 2018
Back in the 1980s, Walter Wriston, the then Chief Executive and Chairman of Citibank, said that “information about money is becoming more important than money itself”. His successor, John Reed, said that “banking is just becoming bits and bytes”. A quarter century later, this vision of the future of finance … The post Do bank leaders really need to be digital? appeared first on Chris Skinner's blog. Grid Opinion
PYMNTS
MAY 15, 2018
In a landscape that’s fast evolving to match the needs of tech-savvy customers, credit unions are innovating to compete with larger commercial banks and FinTech firms to attract and retain customers.
Mobile Payments Today
MAY 22, 2018
This infographic looks at the results of a survey, commissioned by TNS, which explores the attitudes to and willingness of adults to make card payments at a variety of unattended terminals. Download for insights into willingness to buy food/drink, clothing and electronics, as well as acceptance of a charge to make a card payment
Insights on Business
MAY 15, 2018
Having become used to frictionless, streamlined digital services, most customers are all too aware of what superior customer engagement and service feels like.
Chris Skinner
MAY 18, 2018
It’s very confusing these days. I turned up at a conference recently in a suit and tie and no one, literally no one, was wearing a suit or tie. No one had told me the dress code either, so I grinned and bared it. Then I got to another meeting … The post Suits you sir! appeared first on Chris Skinner's blog. Fintech Grid Humour
PYMNTS
MAY 22, 2018
Flywire , a provider of global payment and receivables solutions, has announced a major expansion of its U.K. and European operations and team. The company has moved to Folgate Street in London’s Spitalfields District, into a new office space that is quadruple the size of its previous location in Canary Wharf. Flywire processes billions of dollars in payments around the world each year.
Bank Innovation
MAY 21, 2018
Cryptocurrency is going mainstream, or rather, banks and cryptocurrency exchanges are growing more enmeshed.
Mobile Payments Today
MAY 22, 2018
Juniper Research estimates that mobile operators will generate $9 billion in revenue by 2022 from carrier billing. The main growth drivers for the volume increase are music and video streaming merchants
Daily Fintech
MAY 17, 2018
Regtech has been in the spotlight for the past couple of years, and with the ecosystem warming up to the trend, we see quite a lot of activity around events, awards and regtech forums emerging.
Chris Skinner
MAY 17, 2018
I’ve often been hired to run a workshop or presentation at a bank’s boardroom meeting. Usually, I’m hired by the frustrated digital guy who wants to convince the rest of the leadership team that it’s important. They don’t get digital, he or she will tell me, so you must make … The post What is the preference: human or digital relationships? appeared first on Chris Skinner's blog. Digital Bank Fintech Grid Opinion
PYMNTS
MAY 19, 2018
There have been a number of great commercial jingles in the history of commercials — tunes so catchy that they stick, almost forever, and remind us of brand names simply by nature of being so catchy. Toys R Us ’ famous “Toys R Us Kids” jingle succeeded in doing that, and then some.
Bank Innovation
MAY 16, 2018
Small business loans might be small in dollar amounts, but the SMB customer may be the most profitable customers to a bank. And yet, since the credit crisis, banks have not returned to meet the expanding need for SMB loans.
Mobile Payments Today
MAY 17, 2018
Tom Chittenden, vice president and general manager of retail solutions, NCR Corp., writes about how the reinvention happening in retail is pushing more merchants towards the cashierless model
CB Insights
MAY 16, 2018
GreenSky is a digital lending platform that partners with home contractors, specialty retailers, and healthcare professionals to offer consumers point-of-sale financing. In 2017, the Atlanta-based fintech unicorn did $326M in total revenue.
Chris Skinner
MAY 20, 2018
The main blog headlines are … Big bank thinking and the danger of the technology testing hole Building on Friday’s blog about small bank thinking, there’s another anomaly that occurs with big banks which is their usual response to technology is to test it. The problem with testing technology is … The post The Finanser’s Week: 14th May 2018 – 20th May 2018 appeared first on Chris Skinner's blog. Blog Index Grid Reading
PYMNTS
MAY 22, 2018
For women around the world, freelancing in the digital economy isn’t just convenient – it’s empowering, especially as gender pay disparity comes under scrutiny across the corporate workspace.
Bank Innovation
MAY 21, 2018
The brokerage world has multiple subscription-based startups taking on the establishment, and they may outshine traditional brokerages in profitability.
The Paypers
MAY 16, 2018
(The Paypers) Dimebox , a white-label acquiring platform, has announced the release of a proprietary fraud predictor service based on machine learning
Chris Skinner
MAY 21, 2018
Things we’re reading today include … Japan’s Biggest Bank to Switch on Blockchain Payments in 2020 Could smartphones replace bank branches? Ant Financial valued at $150bn in offering City watchdog bans finance boss of firm owned by couple dubbed ‘vampires of debt’ Qatar charges against Barclays dismissed Barclays may have … The post Things worth reading: 22nd May 2018 appeared first on Chris Skinner's blog. Reading
PYMNTS
MAY 16, 2018
From artificial intelligence to blockchain to new mobile app features and offerings, banks and financial institutions are investing more in innovations to give customers a better experience and gain an edge over their competition.
Bank Innovation
MAY 15, 2018
The most vulnerable aspect of a bank's security is the people -- employees and customers -- or so the story goes. But four security experts came together to discuss the issue and opinions differed. For example, can you still call humans the weak link when banks fail to use the best technology?
Mobile Payments Today
MAY 15, 2018
Christie Rice, director of the worldwide global digital signage and interactive kiosk segment for the Internet of Things Group at Intel, talks about her company's work with so many of the technologies that enable interactive customer experiences of today — and tomorrow
Perficient Financial Servies
MAY 22, 2018
Our Perficient colleagues share how they live and breathe our core values. Here, Ryan McCullough, a solutions architect, writes about his experiences working on innovative Adobe solutions with his Perficient Digital colleagues. Innovation drives me.
Chris Skinner
MAY 21, 2018
I was asked at a conference the other day: “so what do you think about a banks’ Innovation Department?” The question threw me a little, so I asked what they meant. Well, do you think banks should have an Innovation Division?” I replied that divisions divide, and that innovation should … The post It ain’t what you do appeared first on Chris Skinner's blog. Grid Humour Innovation
PYMNTS
MAY 22, 2018
Visa announced that the growing number of chip cards and chip-enabled merchants has helped bring counterfeit fraud in the U.S. down by 76 percent. Visa set the path for the U.S. payments industry to begin the shift to EMV chip cards in 2011,” the company wrote in a press release. One of the leading factors was that chip technology is extremely effective in reducing counterfeit fraud, which was the leading type of fraud in the U.S. at the time.”. More than 2.9
Bank Innovation
MAY 18, 2018
PayPal’s $2.2 billion acquisition of Swedish small business commerce platform iZettle will boost its presence in 12 markets across European and Latin America, particularly in the physical retail space.
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