Lloyds Bank Marks $4.1B for Digital Strategy

Bank Innovation

billion) for digital development and growth, the bank announced today. The investment will be spread out over three years, allowing the bank to expand its technologies in order to compete with the increasing number of fintechs and digital banking providers.

For UMe Federal Credit Union, Incorporating an LOS Digital Strategy Delivered Double-Digit Loan Growth

CU Direct

Read more » The post For UMe Federal Credit Union, Incorporating an LOS Digital Strategy Delivered Double-Digit Loan Growth appeared first on CU Direct Blog.

Retailers Rethink Store Concepts, Digital Strategies Amid New Realities


In many cases, the stores have been slow to develop their own eCommerce strategies. Nordstrom , the Seattle-based fashion retailer, has aggressively pursued changes in both its in-store presentation to customers and its drive to improve its omnichannel approach with changes to its digital operations. In a presentation last month, CEO Anne Bramman said she expects digital sales to grow about 26 percent in 2017, up to 40 percent by 2022.

U.S. Bank Chief Innovation Officer Dominic Venturo Talks Digital Strategy

Bank Innovation

One of the largest retail banks in America has a simple yet multifaceted innovation strategy. Bank Executive Vice President, Chief Innovation Officer, Dominic Venturo, on which direction the bank is headed, digitally.

Banks Need To Stop With The “Digital Strategy”

Banker to Banker

Indra Nooyi, Pepsi’s CEO, wanted to put more emphasis on design. She gave each executive a photo album and a mission to go capture designs that “inspire.” It was a simple assignment, but only a few managers completed the task and of those that did, half of those had their spouse do it for them.

MasterCard CFO On Its Digital Strategy


JPMorgan’s payments analyst, Tien-tsin Huang, asked about the state of the firm’s digital business. In response, the MasterCard executive said: “From a digital point of view, this is not a separate product line item for us. In fact, we are looking at digital as totally connected to the … 16-digit card number that you have on a prepaid card, on a commercial card, on a credit card, on a debit card. Mastercard digital MasterCard payments What's Hot

TaskRabbit Acquisition Is Latest Move In Ikea’s Digital Strategy


Ikea has been looking for ways to boost its digital customer service capabilities, as Amazon and other digital-first rivals are stepping up their game in terms of home goods and installation. TaskRabbit , the contract labor marketplace startup known and loved within the gig economy, has been purchased by Swedish home goods giant Ikea. TaskRabbit will become an independent subsidiary within Ikea, according to CNBC.

Gartner IT Expo: Healthcare Payers Practical Digital Strategy

Perficient Financial Servies

Director and Analyst at Gartner, spoke about the (mostly) hype free plan to digital strategy. Digital Strategy to her is about optimization. Your digital business strategy is probably about transformation. Digital is the second highest priority (but why do organizations keep spinning digital wheels?). Quote: Biggest issue for digital is funding. Data is the core of the digital payer architecture. Mandi Bishop, Sr.

VTB’s digital strategy embraces co-operation

The Banker Technology

Olga Dergunova, VTB Bank’s deputy president, hails a new era of co-operation in Russia’s banking industry, not just bank-to-bank but bank-to-fintech and, importantly, bank-to-regulator. Joy Macknight reports

Telecom — Is Your Digital Strategy Ruining Your Customer Experience?


Compare that experience to digital-first companies like Amazon and Apple, which have remarkable stickiness and growth, where the experience is frictionless and most issues are resolved quickly. The post Telecom — Is Your Digital Strategy Ruining Your Customer Experience?

Shifting gears: Executing digital strategy at two speeds


Digital disruption has opened up the competitive playing field in banking. Other players include large digital leaders who are extending banking services into non-banking digital ecosystems where they are. Everyday Bank Featured Digital Banking trendsFintech start-ups are influencing customer expectations and affecting specialized revenue streams.

Make sure your digital strategy creates value


The temptation for banks these days is to digitize as much as possible, but that generally results in spending a lot and doing nothing really well. Digital banking Fintech Bank technologyPicking one of these three business models can help banks choose technology best suited to add value and thus get the most bang for their buck.

Digital strategy: Does your bank have one?

ABA Community Banking

Mobile account opening, fintech partners, analytics, and more all must blend for success Management Lines of Business Technology Fintech. 1Technology

DNB CFO seeks cost efficiency in digital strategy

The Banker Technology

DNB’s chief financial officer, Kjerstin Braathen, tells Joy Macknight how Norway’s largest bank is optimising its people, technology and resources to get the most out of its digital transformation

Biggest Mistake in Digital Strategy Is Forgetting Client Relationships

American Banker

Digital tools improve a bank's traditional sales process, but relationship-based banking is still a huge factor in winning over millennial customers. dealmaking-strategy fintech disruptors digital-banking mobile social-media community-banking

Morgan Stanley recruits Betterment exec to beef up digital strategy


To keep pace with its peers, Morgan Stanley is ramping up its online offerings in banking and wealth management. Online banking Career moves C-suite Fintech Financial planning Robo advisors Automated investing Morgan Stanley Betterment

How to execute a digital strategy to support changing expectations


It’s no secret that financial services organizations are on a digital transformation journey. Consumer banking Digital payments

Emirates NBD invests USD 136 mln in a digital strategy

The Paypers

(The Paypers) The banking group Emirates NBD has announced the investment of USD 136 mln towards digital innovation and multichannel transformation of its products, processes and services

Digital Strategies – Understanding Consumer Behavior on Your Website


In this session, Filene’s Digital Strategist Cat Fitzgerald, will show you: Why you should be less interested in counting how many users come to your site and more interested in using metrics to understand their actual behavior and interests.

HSBC India pursues digital strategies to expand business

The Paypers

(The Paypers) HSBC has unveiled closing almost half its branches in India to rely more on digital banking and expand its consumer business in the South Asian nation

Biggest Mistake in Digital Strategy Is Forgetting Client Relationships


Digital tools improve a bank's traditional sales process, but relationship-based banking is still a huge factor in winning over millennial customers. community-banking

Digital strategies for a digital consumer

CU Insight

No matter what, consumers want a consistent, easy and intuitive digital experience. The post Digital strategies for a digital consumer appeared first on CUInsight. Marketing/Social Media Sales Technology Digital Strategies Fiserv Jaime DominguezAsk someone where they bank and they may tell you about the credit union on the corner or the megabank downtown. But ask them how they pay or get paid and they may also mention PayPal, Starbucks or Walmart.

Mastercard's digital strategy got a big lift by giving banks more control

Payments Source

Mastercard's Masterpass digital wallet is gaining steam from a new enrollment feature that puts issuers in control, according to Mastercard CEO Ajay Banga. Masterpass Compliance Ajay Banga Mastercard

Umpqua Bank Doubles Down On Its Human+Digital Strategy (Here’s Why)

The Financial Brand

The bank is betting everything on an innovative alternative to the tech-heavy, AI-saturated strategies drenching fintechs and other competitors. The post Umpqua Bank Doubles Down On Its Human+Digital Strategy (Here’s Why) appeared first on The Financial Brand. Customer Experience Digital Banking Strategies Mobile Channel

Zain partners with DOCOMO Digital, Apigee to boost its digital strategy

The Paypers

(The Paypers) Zain Group `s Application Program Interface (API) Platform has partnered with DOCOMO Digital and Google`s Apigee to launch proprietary API programme

BBVA’s Holvi Acquisition Fits the Bank’s Digital Strategy

Payments Source

Spanish bank BBVA has acquired Finnish startup Holvi, a licensed payment company specializing in developing digital accounts for small business owners.

Digital strategies for recruiting top talent

CU Insight

To maintain the positive work environment you’ve worked so hard to create and find top talent to fill your job openings, take a closer look at your digital strategies for recruitment before you post anything online.

Jet.com Opens Nike And Bonobos Dedicated Shops


Jet.com President Simon Belsham said, according to the outlet, “As we continue implementing our new strategy focused on the city consumer, we’re delighted to welcome Nike and Bonobos to Jet.com. To bring in younger consumers, Jet.com is expanding its assortment on its website.

3 tips for executing a digital strategy to support changing member expectations

CU Insight

The cost of not responding to this sea change in expectations is very high, with McKinsey & Company predicting that that digital laggards could see up to 35% of net profit eroded, while digital leaders may see a profit upside of 40% or more. A Digital Strategy for the Future.

15 Digital Strategies for Financial Marketers in 2015

The Financial Brand

Online/Digital The major themes dominating banking will include integrated marketing, quality content and multichannel distribution. Are you ready?

Your credit union’s digital strategy is probably wrong

CU Insight

Competing in the digital space is getting more and more difficult but also more and more essential to the credit union’s sustainability. Chances are your current digital strategy is missing these five things.

Agile Marketing: 3 Ways Financial Institutions Should Shift Their Digital Strategy

The Financial Brand

To keep pace in digital channels, financial marketers must adopt a more nimble approach. In digital, it's all about how quickly you can pivot. Marketing Strategy

Financial marketers: 15 digital strategies for 2015

CU Insight

The major digital themes dominating the banking industry will include integrated marketing, quality content and multichannel distribution. by: Christopher Rinaldi, Digital Strategist at ZAG Interactive. With more and more consumers doing their banking online instead of at the branch, the year 2015 will see financial institutions differentiating themselves more digitally though effective branding.

UX 15

Your Roadmap for Navigating the Marketing Maze: An Omni-channel Approach


Financial Marketing Insights ads Advertising brand influence campaigns channel cross-channel customer relationships digital campaigns digital strategies Direct Mail engagement Marketing marketing campaign Mintel non-digital strategies omni-channel omni-channel approach path to purchase

How Digital Transformation Can Lead to Greater Revenues for FIs

Bank Innovation

There is a correlation between an FI’s revenues and its digital strategy. A new report from advisory firm EY suggests that the more mature an FI’s digital strategy is, the more revenues it is likely to generate.

Five Strategic Insurance Business Imperatives for 2016


Financial Services analytics Big Data Cisco collaboration customer experience digital strategy digital1 financial advisor insurance omnichannel security

13 key fintech partnership considerations for banks

Mobile Payments Today

When considering a partner in the journey to reshape a bank's corporate and digital strategies, you need to ensure they are experienced, prepared, and committed for whatever may come their way

Discount Tire finds its stride with mobile payments

Mobile Payments Today

The Arizona-based retailer knows its customer have become mobile-device obsessed, so it has worked with Verifone to expand its digital strategy

Pizza Hut's digital guru talking all-things tech

Mobile Payments Today

Baron Concors, Pizza Hut's global chief digital officer, will share insights about the chain's digital strategy Aug. 17 at this year’s CONNECT Mobile Innovation Summit in Dallas

Dallas 100

Marketing by Testing

Social Assurance

Digital marketing allows us to implement testing in a way that was simply too expensive in other means. Engagement Marketing AB Testing Digital Strategy

Zelle and Insurance on the Roadmap for BBVA Compass’s Mobile App

Bank Innovation

PREMIUM - The mobile app is at the top of most banks’ digital strategy. This is especially true for José “Pepe” Olalla, head of business development at BBVA Compass, the U.S. subsidiary of the Spanish bank BBVA S.A. At BBVA Compass all innovation initiatives fall under Olalla’s business development department. And among the various innovation […]. Exclusive Innovations Mobile Online Open Fintech Operations Payments PFM Premium Retail BBVA Compass Fiserv Zelle

Digital Bank in one picture

Chris Skinner

I spent a day working on a bank’s digital strategies the other day. So what this … Digital Bank GridIt was a fascinating day and, as is the norm with some of these offsites, a scribe artiste was scribbling my ramblings on a chart.

JPMorgan Chase Has More Than 2,000 Open Tech Jobs

Bank Innovation

JPMorgan Chase is on a roll with its digital hiring and currently has more than 2,000 open positions. The bank is looking for a senior digital fintech expert to join its Digital Strategy, Innovation and Partnerships team, as it continues to recruit talent as part of its effort to revamp its technology team.