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3 Fundamentals Every Digital Strategy (Still) Needs

Perficient

I’m talking about the additional resources your CFO may be freeing up for new digital initiatives. Becoming digital is the best way to keep pace with changing market realities and customer expectations. Step one is to create a plan for digital investment.

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Are There Digital Strategy Lessons Financial Institutions Can Learn From Other Industries?

Perficient

As the financial services industry continues to go through its digital transformation, executives are craving new strategies and tactics to help position them against their competitors. Well one of the biggest challenges right now is humanizing the digital experience.

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Wells Fargo taps Williams to drive digital strategy forward

Payments Dive

Wells Fargo is looking to focus its digital banking strategy as it emerges from the COVID-19 lockdown and completes an organizational restructuring

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Americas FSI Digital Commentary: 3 Ways to Accelerate Digital Strategy in 2023

Cisco

Accelerated Digital Transformation Framework. Fundamentally, does your organization have the digital-ready foundation in place to accomplish business goals? Cisco has a strong digitization point of view and holistic approach to digital business transformation.

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Lloyds Bank Marks $4.1B for Digital Strategy

Bank Innovation

billion) for digital development and growth, the bank announced today. The investment will be spread out over three years, allowing the bank to expand its technologies in order to compete with the increasing number of fintechs and digital banking providers. Exclusive Online digital banking Lloyds Bank online bankingBritish bank Lloyds has put aside £3 billion ($4.1

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Credit Unions Encouraged To Get Aggressive With Digital Strategies

PYMNTS

For example, the digital channel — which had already been growing quickly to take up more of the holiday spending pie in recent years — is exploding as the pandemic has pushed consumers away from shopping in physical stores. The double-digit percentage growth didn’t come as much of a surprise.

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JPMorgan revamps digital strategy team after three leaders exit

Bank Innovation

is staking its consumer-banking strategy on digital technology. Three of the group’s top leaders — the chief executive officer, the head of digital technology and the chief of digital customer experience — have moved to new roles or […].

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BofA Opening More Financial Centers to Support Digital Strategy

Bank Innovation

While many banks are shutting down branches, Bank of America is adopting a "high-tech, high-touch" strategy, which will result in the addition of 350 branches, or what it calls "financial centers," across the country over the next two years. Once these new financial centers are opened by 2021, "our network will provide coverage for more […]. Artificial Intelligence Exclusive Payments Premium Retail artificial intelligence Bank of America Erica JPMorgan Chase Zelle

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Develop Your Digital Strategy for Flexibility & Relevance

ZootBlog

The post Develop Your Digital Strategy for Flexibility & Relevance appeared first on Zoot Solutions. Customer Experience Operational Efficiency Risk Management Trends customer experience digital banking innovation mobile banking online banking risk management user experience

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Banks Need To Stop With The “Digital Strategy”

South State Correspondent

Indra Nooyi, Pepsi’s CEO, wanted to put more emphasis on design. She gave each executive a photo album and a mission to go capture designs that “inspire.” It was a simple assignment, but only a few managers completed the task and of those that did, half of those had their spouse do it for them. Those that did do it, just stuck with superficial changes such as changing the shape of their bottle, the label and the color of Pepsi’s blue

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Bombas: Socking Up With A DTC Digital Strategy

PYMNTS

As it heads into 2020, however, the question Bombas is tackling is how to do more with that in terms of the digital experience. eCommerce Afterpay Bombas checkout customer experience data digital platforms ecommerce Featured News homeless shelters News Payment Methods socks

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BTG’s CEO Presses Digital Strategy in Midsize Banking Push

Bank Innovation

Bloomberg Corporate Cryptocurrency Daily Post 4 Exclusive Lending Operations Premium Sales & Marketing big data analytics Brazil Cloud Computing digital bankingRoberto Sallouti feels like he just went through college all over again. The 47-year-old chief executive officer of Banco BTG Pactual SA, a fixed-income trading veteran, said he spent the past four years digging into subjects such as cloud computing, performance marketing and data-analytics metrics.

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Goldman And BofA Earnings: A Tale Of Two Banks (And Digital Strategies)

PYMNTS

Digital initiatives too, of course. Acquisitions may come in the digital banking space, and not on augmenting any physical footprint (such as through branches). Earnings Bank of America banking Banks Consumer Spending Digital Banking Goldman Sachs News

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Coronavirus pandemic puts Ingenico, Diebold digital strategies to the test

Payments Source

The point of sale terminal industry was already under pressure to go digital before the coronavirus pandemic made this transition much more crucial to its survival. Acquirers Point-of-sale Digital payments Ingenico Coronavirus Diebold Nixdorf

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U.S. Bank Chief Innovation Officer Dominic Venturo Talks Digital Strategy

Bank Innovation

One of the largest retail banks in America has a simple yet multifaceted innovation strategy. Bank Executive Vice President, Chief Innovation Officer, Dominic Venturo, on which direction the bank is headed, digitally. Bank Innovation spoke with U.S The conversation below has been edited for brevity and clarity. Bank Innovation: Last quarter we reported that U.S. Bank […].

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Summary: Visibility is the cornerstone of a digital strategy in financial institutions

Cisco

Leaders and organizations embarking on any digital initiative need to ensure that experience monitoring is a cornerstone of their strategy. Read the full story from Vish Iyer, Visibility is the Cornerstone of a Digital Strategy in Financial Institutions.

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TymeBank’s AI-Powered Chatbot Key to Low-Cost Digital Strategy

Bank Innovation

Digital bank TymeBank and conversational banking technology provider Finn AI have teamed up to bring a low-cost, AI-powered experience to underserved consumers as well as small and micro businesses in emerging markets. Operations Premium Retail Social Media AI artificial intelligence chatbots digital banking Finn.ai

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MasterCard CFO On Its Digital Strategy

PYMNTS

JPMorgan’s payments analyst, Tien-tsin Huang, asked about the state of the firm’s digital business. In response, the MasterCard executive said: “From a digital point of view, this is not a separate product line item for us. In fact, we are looking at digital as totally connected to the … 16-digit card number that you have on a prepaid card, on a commercial card, on a credit card, on a debit card. Mastercard digital MasterCard payments What's Hot

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Retailers Rethink Store Concepts, Digital Strategies Amid New Realities

PYMNTS

In many cases, the stores have been slow to develop their own eCommerce strategies. Nordstrom , the Seattle-based fashion retailer, has aggressively pursued changes in both its in-store presentation to customers and its drive to improve its omnichannel approach with changes to its digital operations. In a presentation last month, CEO Anne Bramman said she expects digital sales to grow about 26 percent in 2017, up to 40 percent by 2022.

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Underbanked women a focus of Visa, Mastercard's digital strategies

Payments Source

Visa and Mastercard are driving digital transactions by financially empowering women in emerging markets who are unbanked but manage their families’ spending. Digital payments Financial inclusion Gig economy Visa Mastercard Latin America India PakistanThe card networks are particularly targeting women in gig economy jobs and women-owned businesses.

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TaskRabbit Acquisition Is Latest Move In Ikea’s Digital Strategy

PYMNTS

Ikea has been looking for ways to boost its digital customer service capabilities, as Amazon and other digital-first rivals are stepping up their game in terms of home goods and installation. TaskRabbit , the contract labor marketplace startup known and loved within the gig economy, has been purchased by Swedish home goods giant Ikea. TaskRabbit will become an independent subsidiary within Ikea, according to CNBC.

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[Podcast] What If Everything Really Is Digital?

Perficient

In an era where everything is considered digital, what really makes something digital? podcast , hosts Jim Hertzeld and Kim Williams-Czopek share their research on what makes something digital or not. Jim Hertzfeld, Perficient Principal and Chief Digital Strategist.

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Walmart’s Digital Strategy Faces Big Public Test This Holiday Season

PYMNTS

This season will see Walmart carrying a digital product assortment of 23 million goods. Whether or not its own corporate mass and inertia will allow for the proper execution of these strategies is anybody’s guess right now, but 2016 was a step in the right direction for the company.”.

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JPMorgan revamps digital strategy team after three leaders exit

American Banker

JPMorgan Chase is staking its consumer-banking strategy on digital technology. Women in Banking Digital banking Consumer banking JPMorgan ChaseIn 2020, that push will be spearheaded by a new team of executives.

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Make Website Compliance Reviews A Core Part of Your Digital Strategy

Strategically Speaking

Recent years have seen an increasing focus on the digital presence of financial institutions (FIs). And with the current era of COVID-19 we are living in, FIs are feeling even more pressure to go digital. Digital

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Shifting gears: Executing digital strategy at two speeds

Accenture

Digital disruption has opened up the competitive playing field in banking. Other players include large digital leaders who are extending banking services into non-banking digital ecosystems where they are. Everyday Bank Featured Digital Banking trendsFintech start-ups are influencing customer expectations and affecting specialized revenue streams.

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[Podcast] What If? So What? Episode 2: What If I Convinced The CEO To Embrace Design?

Perficient

Chris Bernard, VP of UX and Design, CDK Global is an executive focused on design, technology and strategy based in Chicago. Kim Williams-Czopek is a Director of Digital Strategy at Perficient. She specializes in digital experience, retail, and digital.

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4 Foolproof Digital Strategies to Grow Small Business Banking Accounts

The Financial Brand

This article 4 Foolproof Digital Strategies to Grow Small Business Banking Accounts appeared first on The Financial Brand. There's a myriad of possible digital banking solutions, but a handful are crucial. Business Banking Digital Transformation in Banking Featured Content SMB

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[Podcast] WISW Episode 5: What if You Could Deliver Anything as Soon as it Was Valuable?

Perficient

podcast , we interview Jeff Small, Director of Mobile Product Strategy at Perficient about the evolution of digital product management and how organizations can think about digital products as a transformational strategy. The Future Is Digital. Listen Now!

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Perficient Launches New Business Podcasts on iTunes, Spotify

Perficient

and Intelligent Data offer audiences expert insights on how digital technology can transform business and reshape customer experiences today. This podcast discovers what’s possible with digital and figures out how to make it real in your business.

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Arvest Bank Partners with Thought Machine and Accenture For Digital Strategy

Banking Exchange

New software will allow Arvest to step ahead of the competition Community Banking Customers Feature3 Fintech Feature Financial Trends Digital Technology.

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Perficient’s Brian Flanagan Featured in 2021 SoDA Report

Perficient

Brian Flanagan, Perficient’s Digital Experience Strategist was selected by the Society of Digital Agencies (SoDA) to contribute towards the recently released 2021 SoDA Report, Digital First, Digital Fast.

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Mastercard's digital strategy got a big lift by giving banks more control

Payments Source

Mastercard's Masterpass digital wallet is gaining steam from a new enrollment feature that puts issuers in control, according to Mastercard CEO Ajay Banga. Masterpass Compliance Ajay Banga Mastercard

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TD Bank: Digital growth drives results

Bank Innovation

TD Bank’s digital strategy is showing results. The bank said it’s investing heavily in digital channels, making it the largest digital bank in Canada. Carousel Innovation Strategy Payments Premium Product Design Retail Banking digital strategy TD

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[Podcast] What If? So What? Episode 3: What if You Could Do 5 Years of Digital Marketing in 6 Months

Perficient

The pandemic dramatically accelerated the evolution and maturity of digital marketing. As platforms, approaches, and channels have all shifted seemingly overnight, we have a new normal for changing your marketing strategy more rapidly than ever. Learn More About Our Digital Strategy.

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