Lloyds Bank Marks $4.1B for Digital Strategy

Bank Innovation

billion) for digital development and growth, the bank announced today. The investment will be spread out over three years, allowing the bank to expand its technologies in order to compete with the increasing number of fintechs and digital banking providers.

BofA Opening More Financial Centers to Support Digital Strategy

Bank Innovation

While many banks are shutting down branches, Bank of America is adopting a "high-tech, high-touch" strategy, which will result in the addition of 350 branches, or what it calls "financial centers," across the country over the next two years.

BTG’s CEO Presses Digital Strategy in Midsize Banking Push

Bank Innovation

Bloomberg Corporate Cryptocurrency Daily Post 4 Exclusive Lending Operations Premium Sales & Marketing big data analytics Brazil Cloud Computing digital bankingRoberto Sallouti feels like he just went through college all over again.

For UMe Federal Credit Union, Incorporating an LOS Digital Strategy Delivered Double-Digit Loan Growth

CU Direct

Read more » The post For UMe Federal Credit Union, Incorporating an LOS Digital Strategy Delivered Double-Digit Loan Growth appeared first on CU Direct Blog.

U.S. Bank Chief Innovation Officer Dominic Venturo Talks Digital Strategy

Bank Innovation

One of the largest retail banks in America has a simple yet multifaceted innovation strategy. Bank Executive Vice President, Chief Innovation Officer, Dominic Venturo, on which direction the bank is headed, digitally.

Retailers Rethink Store Concepts, Digital Strategies Amid New Realities

PYMNTS

In many cases, the stores have been slow to develop their own eCommerce strategies. Nordstrom , the Seattle-based fashion retailer, has aggressively pursued changes in both its in-store presentation to customers and its drive to improve its omnichannel approach with changes to its digital operations. In a presentation last month, CEO Anne Bramman said she expects digital sales to grow about 26 percent in 2017, up to 40 percent by 2022.

TymeBank’s AI-Powered Chatbot Key to Low-Cost Digital Strategy

Bank Innovation

Digital bank TymeBank and conversational banking technology provider Finn AI have teamed up to bring a low-cost, AI-powered experience to underserved consumers as well as small and micro businesses in emerging markets. Operations Premium Retail Social Media AI artificial intelligence chatbots digital banking Finn.ai

MasterCard CFO On Its Digital Strategy

PYMNTS

JPMorgan’s payments analyst, Tien-tsin Huang, asked about the state of the firm’s digital business. In response, the MasterCard executive said: “From a digital point of view, this is not a separate product line item for us. In fact, we are looking at digital as totally connected to the … 16-digit card number that you have on a prepaid card, on a commercial card, on a credit card, on a debit card. Mastercard digital MasterCard payments What's Hot

TaskRabbit Acquisition Is Latest Move In Ikea’s Digital Strategy

PYMNTS

Ikea has been looking for ways to boost its digital customer service capabilities, as Amazon and other digital-first rivals are stepping up their game in terms of home goods and installation. TaskRabbit , the contract labor marketplace startup known and loved within the gig economy, has been purchased by Swedish home goods giant Ikea. TaskRabbit will become an independent subsidiary within Ikea, according to CNBC.

Gartner IT Expo: Healthcare Payers Practical Digital Strategy

Perficient Financial Servies

Director and Analyst at Gartner, spoke about the (mostly) hype free plan to digital strategy. Digital Strategy to her is about optimization. Your digital business strategy is probably about transformation. Digital is the second highest priority (but why do organizations keep spinning digital wheels?). Quote: Biggest issue for digital is funding. Data is the core of the digital payer architecture. Mandi Bishop, Sr.

Make sure your digital strategy creates value

BankThink

The temptation for banks these days is to digitize as much as possible, but that generally results in spending a lot and doing nothing really well. Digital banking Fintech Bank technologyPicking one of these three business models can help banks choose technology best suited to add value and thus get the most bang for their buck.

VTB’s digital strategy embraces co-operation

The Banker Technology

Olga Dergunova, VTB Bank’s deputy president, hails a new era of co-operation in Russia’s banking industry, not just bank-to-bank but bank-to-fintech and, importantly, bank-to-regulator. Joy Macknight reports

Jump-Start Your Financial Institution’s Digital Strategy

The Financial Brand

Eight critical steps that will help accelerate digital transformation at banks and credit unions facing stiff new competition from all sides. The post Jump-Start Your Financial Institution’s Digital Strategy appeared first on The Financial Brand.

Walmart’s Digital Strategy Faces Big Public Test This Holiday Season

PYMNTS

This season will see Walmart carrying a digital product assortment of 23 million goods. Whether or not its own corporate mass and inertia will allow for the proper execution of these strategies is anybody’s guess right now, but 2016 was a step in the right direction for the company.”.

NCR chosen to support Provident Bank's digital strategy

The Paypers

(The Paypers) US-based Provident Bank has chosen NCR Corporation ’s Digital Banking platform to improve customer experience

Underbanked women a focus of Visa, Mastercard's digital strategies

Payments Source

Visa and Mastercard are driving digital transactions by financially empowering women in emerging markets who are unbanked but manage their families’ spending. Digital payments Financial inclusion Gig economy Visa Mastercard Latin America India PakistanThe card networks are particularly targeting women in gig economy jobs and women-owned businesses.

Shifting gears: Executing digital strategy at two speeds

Accenture

Digital disruption has opened up the competitive playing field in banking. Other players include large digital leaders who are extending banking services into non-banking digital ecosystems where they are. Everyday Bank Featured Digital Banking trendsFintech start-ups are influencing customer expectations and affecting specialized revenue streams.

How to create a forward-thinking digital strategy

CU Insight

In modern years, pioneering businesses have used a range of digital tools, established new business models and delighted their members with higher quality products, lower prices, and frictionless experiences. What is a digital strategy?

Biggest Mistake in Digital Strategy Is Forgetting Client Relationships

American Banker

Digital tools improve a bank's traditional sales process, but relationship-based banking is still a huge factor in winning over millennial customers. dealmaking-strategy fintech disruptors digital-banking mobile social-media community-banking

Digital strategy: Does your bank have one?

ABA Community Banking

Mobile account opening, fintech partners, analytics, and more all must blend for success Management Lines of Business Technology Fintech. 1Technology

How to execute a digital strategy to support changing expectations

BankThink

It’s no secret that financial services organizations are on a digital transformation journey. Consumer banking Digital payments

Telecom — Is Your Digital Strategy Ruining Your Customer Experience?

FICO

Compare that experience to digital-first companies like Amazon and Apple, which have remarkable stickiness and growth, where the experience is frictionless and most issues are resolved quickly. The post Telecom — Is Your Digital Strategy Ruining Your Customer Experience?

Morgan Stanley recruits Betterment exec to beef up digital strategy

BankThink

To keep pace with its peers, Morgan Stanley is ramping up its online offerings in banking and wealth management. Online banking Career moves C-suite Fintech Financial planning Robo advisors Automated investing Morgan Stanley Betterment

DNB CFO seeks cost efficiency in digital strategy

The Banker Technology

DNB’s chief financial officer, Kjerstin Braathen, tells Joy Macknight how Norway’s largest bank is optimising its people, technology and resources to get the most out of its digital transformation

Biggest Mistake in Digital Strategy Is Forgetting Client Relationships

BankThink

Digital tools improve a bank's traditional sales process, but relationship-based banking is still a huge factor in winning over millennial customers. community-banking

Emirates NBD invests USD 136 mln in a digital strategy

The Paypers

(The Paypers) The banking group Emirates NBD has announced the investment of USD 136 mln towards digital innovation and multichannel transformation of its products, processes and services

HSBC India pursues digital strategies to expand business

The Paypers

(The Paypers) HSBC has unveiled closing almost half its branches in India to rely more on digital banking and expand its consumer business in the South Asian nation

Digital strategies for a digital consumer

CU Insight

No matter what, consumers want a consistent, easy and intuitive digital experience. The post Digital strategies for a digital consumer appeared first on CUInsight. Marketing/Social Media Sales Technology Digital Strategies Fiserv Jaime DominguezAsk someone where they bank and they may tell you about the credit union on the corner or the megabank downtown. But ask them how they pay or get paid and they may also mention PayPal, Starbucks or Walmart.

Digital Strategies – Understanding Consumer Behavior on Your Website

Filene

In this session, Filene’s Digital Strategist Cat Fitzgerald, will show you: Why you should be less interested in counting how many users come to your site and more interested in using metrics to understand their actual behavior and interests.

Digital strategies for recruiting top talent

CU Insight

To maintain the positive work environment you’ve worked so hard to create and find top talent to fill your job openings, take a closer look at your digital strategies for recruitment before you post anything online.

3 tips for executing a digital strategy to support changing member expectations

CU Insight

The cost of not responding to this sea change in expectations is very high, with McKinsey & Company predicting that that digital laggards could see up to 35% of net profit eroded, while digital leaders may see a profit upside of 40% or more. A Digital Strategy for the Future.

Zain partners with DOCOMO Digital, Apigee to boost its digital strategy

The Paypers

(The Paypers) Zain Group `s Application Program Interface (API) Platform has partnered with DOCOMO Digital and Google`s Apigee to launch proprietary API programme

Umpqua Bank Doubles Down On Its Human+Digital Strategy (Here’s Why)

The Financial Brand

The bank is betting everything on an innovative alternative to the tech-heavy, AI-saturated strategies drenching fintechs and other competitors. The post Umpqua Bank Doubles Down On Its Human+Digital Strategy (Here’s Why) appeared first on The Financial Brand. Customer Experience Digital Banking Strategies Mobile Channel

Your credit union’s digital strategy is probably wrong

CU Insight

Competing in the digital space is getting more and more difficult but also more and more essential to the credit union’s sustainability. Chances are your current digital strategy is missing these five things.

Mastercard's digital strategy got a big lift by giving banks more control

Payments Source

Mastercard's Masterpass digital wallet is gaining steam from a new enrollment feature that puts issuers in control, according to Mastercard CEO Ajay Banga. Masterpass Compliance Ajay Banga Mastercard

BBVA’s Holvi Acquisition Fits the Bank’s Digital Strategy

Payments Source

Spanish bank BBVA has acquired Finnish startup Holvi, a licensed payment company specializing in developing digital accounts for small business owners.

Healthcare Fundraising in the Digital Age

Perficient Financial Servies

Digital fundraising is essential to a successful overall fundraising strategy in 2019. But the touchpoints of a digital fundraising strategy are very different from typical donor relations.

15 Digital Strategies for Financial Marketers in 2015

The Financial Brand

Online/Digital The major themes dominating banking will include integrated marketing, quality content and multichannel distribution. Are you ready?

Financial marketers: 15 digital strategies for 2015

CU Insight

The major digital themes dominating the banking industry will include integrated marketing, quality content and multichannel distribution. by: Christopher Rinaldi, Digital Strategist at ZAG Interactive. With more and more consumers doing their banking online instead of at the branch, the year 2015 will see financial institutions differentiating themselves more digitally though effective branding.

UX 15

Jet.com Opens Nike And Bonobos Dedicated Shops

PYMNTS

Jet.com President Simon Belsham said, according to the outlet, “As we continue implementing our new strategy focused on the city consumer, we’re delighted to welcome Nike and Bonobos to Jet.com. To bring in younger consumers, Jet.com is expanding its assortment on its website.

Your Roadmap for Navigating the Marketing Maze: An Omni-channel Approach

ForwardBanker

Financial Marketing Insights ads Advertising brand influence campaigns channel cross-channel customer relationships digital campaigns digital strategies Direct Mail engagement Marketing marketing campaign Mintel non-digital strategies omni-channel omni-channel approach path to purchase

Agile Marketing: 3 Ways Financial Institutions Should Shift Their Digital Strategy

The Financial Brand

To keep pace in digital channels, financial marketers must adopt a more nimble approach. In digital, it's all about how quickly you can pivot. Marketing Strategy

What the Financial Services Industry Stands to Teach Us about Digital Transformation

Perficient Financial Servies

The financial services industry serves as a prime example of one that’s poised for rapid digital transformation. Two Strategies to Determine Your Value Proposition: 1. Once you have solid customer data, incorporate it into your business strategy.