Digital banks have fast and regular communication

Chris Skinner

A further aspect of the digital banks I am talking with is that they have reviews all the time. It is quick, frequent and informal unlike the old industrial … The post Digital banks have fast and regular communication appeared first on Chris Skinner's blog.

Standard Chartered Expands Africa Digital Bank Initiative

PYMNTS

31) that it has kicked off the second phase of its initiative to roll out a digital-only retail bank in Africa. The company said the expanded rollout comes on the heels of the successful launch of its first digital retail bank in Côte d’Ivoire (CDI) last year.

The CEO and Chair make digital banking work

Chris Skinner

I claim that most of the banks embracing true digital transformation and not just treating digital as a channel, are led by people who understand technology. Not just … The post The CEO and Chair make digital banking work appeared first on Chris Skinner's blog.

The Evolution Of Digital Banking Security

PYMNTS

Digital banking customers are looking for an institution that can keep their data safe, with security mishaps creating the possibility that they can move to other apps. 90 percent: The portion of consumers whose top online activity is personal banking. Today In Data Commerce data Digital Banking fraud mobile apps money laundering News payments personal banking Retail Security Smartphones Today in Data

Citizens Debuts Digital Bank

PYMNTS

Citizens Financial Group announced the launch of its nationwide, direct-to-consumer digital bank. Over the last several years, direct bank deposits have grown six times faster than deposits at traditional banks as consumers have sought innovative new ways to save money,” said John Rosenfeld, president of Citizens Access. “To The industry is seeing a renewed interest in CDs as consumers turn their attention to digital-savings’ products,” Rosenfeld said.

Digital banks are led by clear customer-obsessed principles

Chris Skinner

Another key factor of the digital banks I’m talking to is that the customer is their primary focus. Digital Bank GridNot the shareholder, the investor, the quarterly bonus, the dividend yield or the cost-income ratio. The customer.

Today In Data: Digital Banking Cybersecurity

PYMNTS

With new risks come new solutions, and banks are taking this approach to data security: They are adopting technologies such as biometric authentication to protect sensitive information. billion: The projected size of the global banking cybersecurity market by 2026.

Digital banks look more like Big Tech and vice versa

Chris Skinner

I found it interesting to hear that many of the banks focused upon digital are studying, visiting, talking to and hiring people from the Big Tech firms. Digital Bank Grid

Hollywood’s Newest Special Effect, Digital Banking?

PYMNTS

From phone support and mobile apps to ATMs and chatbots — when it comes to customer service, banking automation has come a long way. However, the one missing piece that these automated banking features lack is a real human being to interact with during a transaction.

The growing interest in digital banks

Insights on Business

With few exceptions, “banking hours” are becoming 24/7/365, or whenever and wherever a customer wants to do banking. Traditionally, banking was a conservative industry with relatively high barriers to entry. Banking products and services were defined and controlled by the bank.

Barclays Rivals Goldman’s Marcus With Digital Bank

PYMNTS

consumers a low-cost, digital-only bank that will directly compete with Goldman Sachs ‘s Marcus brand. online bank, which already offers credit cards, savings and loans to 13 million customers. Barclays is ready to offer U.S.

Small Businesses Draw The Line On Lack Of Digital Banking

PYMNTS

Europe’s largest banks have landed in the hot seat, thanks to a recent Fortytwo Data report that found 90 percent had been sanctioned for money laundering activities. For example, one-third said they are unable to sign documents digitally, even though most agree it is a useful feature.

U.K. Digital Bank Monzo Eyes Expansion, Tests SMB Accounts

PYMNTS

Monzo, a digital bank out of London, wants to expand past just mobile-based personal banking customers to small and medium-sized businesses (SMBs). . The bank said it’s going to figure out what it needs to feature and what it needs to prioritize during the test period.

How HSBC Uses AI To Boost Its Digital Banking Immune System

PYMNTS

Banks must have constant insight into potentially suspicious activities to stay ahead of fraudsters. These solutions can be implemented to review expansive volumes of bank transactions and data points to help banks detect questionable activities and broader patterns of potential fraud.

Top Digital Banking Players Ranked

PYMNTS

The digital banking industry is heating up — and fast. The tracker provides the latest news, research and expert commentary from the FinTech and consumer banking space, along with profiles of dozens of companies in the industry. Digital Banking What's Hot What's Trending

Citigroup Eyes Creation Of National Digital Bank

PYMNTS

Citigroup is gearing up to launch a digital consumer bank that will be national in scope and will arrive within the next three years. Citing Citigroup Chief Financial Officer (CFO) John Gerspach, Reuters reported the executive said at an investor conference that the financial company is “laying the groundwork for having a national digital bank. Digital Banking Citigroup consumer banking Merchant Innovation News Technology What's Hot

The digital bank vs digital banking

BankNXT

Traditional banks should feel more threatened than they currently do, says Sudhir Kesavan, who examines the difference between digital banks and digital banking. The digital bank vs digital banking on BankNXT.

Becoming a Digital Bank: the how and why

Chris Skinner

Starting From Scratch – The Path for Western FinTech It would be incorrect to call Chris Skinner an industry old hat, since despite his 10+ years in the FinTech industry, he’s known for being on the … The post Becoming a Digital Bank: the how and why appeared first on Chris Skinner's blog.

RBS Buys 25 Percent Stake In Loot As It Readies Digital Bank

PYMNTS

Royal Bank of Scotland (RBS), which is gearing up to launch a new digital bank, has acquired a 25 percent stake in Loot , a U.K. According to a report in Financial Times , citing Royal Bank of Scotland , Loot offers customers a current account and pre-paid debit card.

Alior, solarisBank, Raisin And Mastercard Partner On European Digital Bank

PYMNTS

The Poland-based Alior Bank is teaming up with solarisBank , Raisin and Mastercard to roll out a digital bank in Europe open to all European Union residents. According to a report in BankingTech , the new digital bank is slated to launch in the fourth quarter of this year and will be a collaboration between all of the companies. Its first partner bank in the U.K.

The 411 On The Digital Banking Evolution

PYMNTS

As the banking shift brought about by the rise of FinTech startups continues to disrupt the traditional brick-and-mortar banking experience to make it seamless, convenient and richer, we’re seeing all sorts of interesting partnerships and technological adoption.

We need to launch a digital bank? OK, here’s $3 billion!

Chris Skinner

There were then several other announcements that caught my attention about Citibank and Bank of America investing similar amounts in digital. The question it prompted is: why are … The post We need to launch a digital bank? Digital Bank Fintech Grid Opinion

Millennials are digital banking savvy—but they want more from banks

Accenture

Just how digital are Millennials? Retail banks are asking this question to tailor banking customer experiences to a digital savvy generation with growing earning power. While Millennials are digital banking devotees, banks should not assume that’s all they’re about.

Are you really a digital bank? (just shake it off)

Chris Skinner

I was in a conversation the other day where someone asked me how I can tell if a bank is really trying to be a digital bank or just a bank. I … The post Are you really a digital bank? Digital Bank Grid OpinionOff-the-cuff I immediately said that I have a litmus test to work out the answer to that question. just shake it off) appeared first on Chris Skinner's blog.

Digital banking? Isn’t that just an app?

Chris Skinner

I meet a lot of senior executive teams of large banks. I talk to them about the fintech world of change and how millennials are reshaping banking, from Stripe, started by two … The post Digital banking? Digital Bank Grid OpinionSome are visionary, many are committed and a large number understand that life is changing. Few understand how.

Building A Digital Bank — From Scratch

PYMNTS

“The real ‘move the needle’ opportunity in banking is to build a bank from scratch.”. That’s according to financial services vet and Varo Money CEO and Cofounder Colin Walsh, who told Karen Webster recently that the future of banking, for millennials in particular, lies not in branches but in bots who become money coaches. Millennials, Walsh went on to say, get very, very little, if any, advice at all from their bank about what to do with their money.

Temenos Sees ‘Backbone’ for Digital Banking in AI

Bank Innovation

In preparation for the future of digital banking, Temenos, the Switzerland-based banking software provider, appears to be putting its money on artificial intelligence. Emily Steele, president for North America at Temenos, told Bank Innovation […]. Artificial Intelligence Corporate Exclusive Innovations Premium Retail Security Uncategorized artificial intelligence Deloitte digital banking machine learning Temenos

Canada’s Twist On The Digital Banking Model

PYMNTS

Banking has been around for centuries. Exhibit A: EQ Bank , at the beginning of 2016, took its place as Canada’s first digital-born bank, and has now reached $2 billion in deposits. The concept is a bit different than might be seen with other digital banking models. Such a meteoric pace indicates a key question for banks considering the digital route. In The Digital Age, Building Trust. Bits and bytes?

Digital Bank Tandem Buys British Fintech Pariti

Bank Innovation

based digital bank Tandem closed a deal to acquire fellow British fintech Pariti, a personal money management app in the country with about 95,000 registered users. Exclusive Mobile Payments acquisitions Harrods Bank neobanks Pariti Tandem UK fintech

NEW REPORT: Wells Fargo On Leveling Up Its Digital Banking Game

PYMNTS

Online and mobile banking interfaces have become must-have features for financial institutions in the digital age. Fifty-five percent of Americans have a full-service banking app on their phone, and 16 percent check these apps at least once per day. Customers think of these digital offerings as crucial to their banking decisions. More than 50 percent reportedly believe it’s important for banks to provide mobile deposits, P2P services and account openings.

BBVA-Backed Digital Bank Azlo Launches in the U.S.

Bank Innovation

Azlo, a digital banking startup geared towards freelancers and the self-employed, has formally launched in the U.S., Exclusive Online Startups Azlo BBVA digital banking online banking startups

Digital Bank in one picture

Chris Skinner

I spent a day working on a bank’s digital strategies the other day. So what this … Digital Bank GridIt was a fascinating day and, as is the norm with some of these offsites, a scribe artiste was scribbling my ramblings on a chart.

Turning To AI To Reduce Digital Banking Risks

PYMNTS

Banks of all sizes are now looking to reduce the risks they face when doing business, increasingly turning to new and emerging technologies like artificial intelligence (AI) and machine learning (ML) to reduce risk and combat fraudsters. According to a survey conducted last year by the Global Association of Risk Professionals (GARP), 88 percent of bank executives believe AI and ML adoption could provide “a foundational change” for risk management.

A new digital bank needs a new customer service experience

Insights on Business

Banks continue their digital transformation journey to create new business models to satisfy today’s demanding customers. How do banks prepare for this new reality? For Bradesco, a large Brazilian bank, NEXT is the answer. Next is a digital bank, completely disassociated from the Bradesco brand. Next has access to all of Bradesco’s ecosystem, ATMs, call center, internet banking. –> Explore IBM Banking and Financial Markets Solutions.

For Challenger Digital Banks, It’s Game On

PYMNTS

New players on the digital banking scene are hoping to change the game by looking to industries that are categorically unlike banks for inspiration. The digital-first approach appears to be resonating well with consumers. Gaming The Banking System.

The Acutely Digital Bank

Celent Banking

A few months ago there was a question posed on Twitter which sparked a pretty intense debate : “What makes a bank a digital bank?” How far do incumbent banks have to go in order to adjust to the new age of digital financial services? At a very basic level, most bankers understand the importance of digital. Many started digital transformation years ago, but the strategies have often been too narrowly focused to make a significant impact.

Digital Banking Startup Loot Raises $2.9M Series A

Bank Innovation

Another digital banking startup has raised funding this week, this time to expand a current account offering aimed at students and millennials. Capital Exclusive Mobile capital digital banking mobile app neobanks startups

Is Stand-Alone The Future Of Digital Banking?

PYMNTS

As the world goes increasingly digital, banks are struggling to decide how they should package their digital service offerings. They don’t make any sense to a customer – they’re just bank constructs.”. . What’s a traditional bank to do?

Finding Value In The Digital Banking Lifestyle

PYMNTS

Consumers have come to expect the ability to bank digitally, but is there a way to make the experience more than just a transaction? But, in my view, everyone will be paying with their phone, with either a bank app or retailer app, in the near future.

U.S. Bank Looks to Expand, But Not with a Digital Bank

Bank Innovation

Digital banks may be sprouting up all over the banking world, but don’t look for one from U.S. The bank is national in terms of […]. Exclusive Features Mobile Online Operations Premium Retail digital banking Finn JPMorgan Chase PNC u.

Bank reincarnation: the best way to become a digital bank

Chris Skinner

Like a Phoenix from the ashes, a bank needs to die and reincarnate itself to survive this digital revolution. This theme … The post Bank reincarnation: the best way to become a digital bank appeared first on Chris Skinner's blog. Digital Bank Future Grid Innovation OpinionThere was an interesting discussion at #Money2020 about Business Reincarnation.

Movers and Shakers: Notable March Hires in Fintech and Digital Banking

Bank Innovation

Growth is the name of the game for this month's notable hires in digital banking and fintech. On one hand, a major FI like Spanish bank Santander hired a former Google executive to create new products, while smaller fintechs are opening up shop in new markets to drive growth.

UK Banks Shutter As Digital Banking Surges

PYMNTS

bank HSBC has closed more than a quarter of its branches in its hometown during the course of the last two years. the closures are part of 1,000 closures of bank branches in total for HSBC. 2015, HSBC has reportedly closed 321 branches, which accounts for 27 percent of its bank network. Meanwhile, Co-operative Bank closed greater than half of its bank branches during the same timeframe that the HSBC branch closings occurred. Which?,