Lindsay LaNore: Strategic training initiatives

Independent Banker

Yes, it’s essential to satisfy annual training requirements but, as one CEO recently remarked, we need to grow our own community bank leaders. As we approach budget season, this is a great time to think about how effectively we can allocate resources for training and development.

Best Practices for a Successful BSA/AML Board Training


Takeaway 3 Set an agenda for the BSA/AML board training, covering topics like board expectations and suspicious activity reports. Internal controls, independent testing, a designated BSA Officer, training, and customer due diligence: the current pillars of BSA/AML. Board Training.


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Technician Training

ATM Marketplace

Technician Training - ACG's technician training covers all major ATM brands such as NCR, Nautilus Hyosung, and Diebold

Cyber Monday results shows mobile driving ecommerce train

Payments Dive

A record holiday shopping performance on Cyber Monday was driven by heavy use of mobile by retailers looking to take advantage of the short holiday season

APIs is all about trains, ships and standards

Chris Skinner

It was a fun meeting and covered the in’s and out’s of closed versus open APIs, the implications of allowing Trusted Third Parties (TTPs) access to the bank’s … The post APIs is all about trains, ships and standards appeared first on Chris Skinner's blog. We had a meeting of the Financial Services Club in Oslo last night, talking about the Payment Services Directive 2 (PSD2) and Open APIs (Application Program Interfaces).

Walmart To Offer VR Training For All Employees


Walmart has announced it’s expanding it virtual reality (VR) employee training and development program to its more than 1 million associates in the U.S. Starting next month, four Oculus VR headsets will be sent to every Walmart supercenter and two units to every Neighborhood Market and discount store, giving every associate access to the same training that managers and department managers receive at the Walmart U.S.

Bank of America using VR to prep for difficult customer interactions

American Banker


Walmart Associates Train For Black Friday With Virtual Reality


To enhance the training of its employee associates, Walmart is investing in virtual reality (VR) to help employees experience retail situations like the Black Friday rush. The news comes as Walmart announced in September that it was expanding its employee training and development program using virtual reality (VR) to its more than 1 million associates in the United States. Retail Black Friday employee training News Oculus virtual reality walmart What's Hot

What Might Stop the SPAC Train in its Tracks?


BarkBox appears to be in line to go public via a merger with a special purpose acquisition company or SPAC for short. And another SPAC comes to market. The list seems unlikely to stop just as 2020 ends — meaning that, of course, the trend will continue into next year.

CIBC tackles developer shortage with hackathons, skill training

American Banker

Workforce management Technology Training Recruiting

5 Skills We Learned In a Recent Remote Selling and Coaching Training

South State Correspondent

In a recent training, the recording of which is below, our Bank participated in an intro class on how to get better at remote selling and coaching put on by Jack Hubbard of St.

Alexa Researchers Reveal Pros Of NTTS Training On Multiple Speakers


The study revealed in tests involving 70 listeners that a model trained on 5,000 utterances from seven different speakers resulted in more natural-sounding speech than one that was trained on 15,000 utterances from a single speaker. “An NTTS system trained on data from seven different speakers doesn’t sound like an average of seven different voices. To be sure, the NTTS version of Alexa ‘s current voice was trained on more than 15,000 examples.

3 Steps for Creating a Bank Sales Training Course

Bank Innovation

A simple walkthrough on creating a bank sales training course. See how to train and assess communication skills through dialogue simulations. Sponsored Technology simulation TalkMaster

Course 174

Amazon Launches Job Training Program In Seattle


Amazon is partnering with nonprofit organization FareStart to launch a job training program in Seattle’s South Lake Union neighborhood. The initiative will also bring five new eateries to Seattle, which will serve as the training location for those enrolled in the program and help people in entry-level foodservice jobs attain the skills needed to earn a higher income. Amazon’s generous support will help us train more people to fill those vacant positions.”.

CIBC tackles developer shortage with hackathons, skill training


Canadian Imperial Bank of Commerce is managing a shortage of tech workers by training its developers in high-demand technologies including blockchain and Microsoft Azure, betting that such growth opportunities will help the lender retain current workers and attract outside talent.

Bank Sales Training Basics—with an Important Twist [VIDEO]

The Emmerich Group

The post Bank Sales Training Basics—with an Important Twist [VIDEO] appeared first on Emmerich Financial. Deposits Profitability and Growth Sales & Marketing Bank Sales Training core deposits Sales and Marketing sales process sticky depositsI believe that we humans can make easy tasks MUCH harder than they need to be. We all do it. The people at your bank struggling with sales effectiveness do it, too.

Comerica Bank Turns to Virtual Reality to Train Employees

Bank Innovation

Comerica Bank’s innovation team thinks so, which is why the bank is using virtual reality to train its employees, or “dabbling in futurism,” as Geoff Novak, Comerica’s senior technology and innovation executive, calls it. “A Does virtual reality have a role to play in today’s banking landscape?

Fitness Subscriptions Stretch To Bring Personal Training Home


Livekick delivers real-time personal training through video on devices ranging from phones to laptops and tablets, or streamed to a smart television. Trainers go through a rigorous training process for providing live, equipment-free workouts via video. Retail fitness subscriptions Livekick News online workouts personal training streaming content

With EVERFI training partnership, Zelle focuses on Gen Z

Bank Innovation

Early Warning Services, the bank-owned company behind peer-to-peer payments service Zelle, is on a path to position the brand as part of a solution to financial health challenges, particularly among Gen Z users. Its latest move is a partnership with education company EVERFI, announced Thursday. Through the tie-up, more than 50,000 high school students in […]. Carousel Customer Experience Payments Retail Banking Sales & Marketing Everfi Zelle

Riding The Blockchain Train, Together


Blockchain has come a long way over that last few years. Since bursting onto the scene as the rails guiding the fast-growing and mysterious cryptocurrency known as bitcoin, blockchain has become an accepted and important part of the financial infrastructure.

Cubic Expands Contactless Payment System To Sydney Trains


Cubic Corporation announced Monday (November 26) that its Cubic Transportation Systems unit and Transport for New South Wales will expand the contactless payment system to cover Sydney’s train network. In a press release , Cubic said the expanded partnership comes on the heels of successfully bringing contactless payments to the Australian city’s ferries and light rail.

Training: An investment set to transform your business


“The only thing worse than training your employees and having them leave, is not training them and having them stay,” said Henry Ford, founder of the Ford Motor Company. The financial landscape is shifting at a rapid rate, barely recognisable from half a decade to the next, so

Using Algorithmic Models To Train Your Bank Staff

South State Correspondent

One problem with training bank staff is the proverbial “Man with a hammer syndrome.” The problem is that bank staff needs to be trained with new mental (or physical) models so that they have more tools than just a hammer. If you only have a hammer, then every problem appears to be a nail. In other words, if your bank has only solved problems one way, then it is a fair bet to say that they will keep on solving problems the same way.

UiPath updates: cloud-based robots and AI-model training for citizen developers


Cloud-based robots that can be launched without infrastructure provisioning and artificial intelligence (AI) model training are two new initiatives UiPath rolled out in its most recent update today.

Vertex O Series Training Resources


In addition to formal training classes, Vertex has training videos available on its support portal and its training portal. To be able to take advantage of the training, you need access to the Vertex support portal. Oracle Vertex O Series Vertex Training

Goldman Sachs’ Cybersecurity Training Utilizes War Games


Goldman Sachs is using cyber security war games so that its technology staff will better learn how to fight and prevent threats that could harm the bank and its clients. According to the Financial Times , Goldman is the first financial institution to sign up with U.K.-based based Immersive Labs , which offers learning tests and war games on cyber threats.

Can Banks Get On The Super App Train?


Here’s some bad but potentially motivating news about banks: So far, they are missing out on an emerging opportunity to get into the “super app” game, which is shaping up to be one of the biggest focuses of payments and retail innovation in the 2020s. That was one of the main messages from a new PYMNTS discussion between Karen Webster and Anabel Perez, co-founder and CEO of NovoPayment.

Facebook Uses Retail Data To Train Chatbots To Be Like Humans


Facebook has launched, what it calls, a new way to train artificial intelligence (AI) in chatbots. The online news service reported Facebook revealed 13,000 human to human conversations across two retail spaces, furniture and fashion, were used as data for the training.

Easy Ways BSA Officers Can Get Their Required Training


Ongoing training is at the very heart of a satisfactory Bank Secrecy Act/Anti-Money Laundering (BSA/AML) compliance program in financial institutions. Training is especially important for the BSA officer, who “is expected to be fully knowledgeable about the BSA and all related regulations,” as a recent Federal Reserve Bank of Minneapolis publication noted. One option that makes it easy for BSA officers to complete required training is to attend regional meetings.

Bank of America’s 1,800 campus hires to be trained online, work in offices

American Banker

Bank of America Workforce management Training Recruiting

Inside Marketing: Moving Forward Means Better Training

William Mills

In a time when member engagement has moved from branches to call centers and digital channels, it is critical for credit unions to leverage technology to get staff up to speed.

Why 96% of Enterprises Face AI Training Data Issues


The post Why 96% of Enterprises Face AI Training Data Issues appeared first on Dataconomy. Artificial Intelligence Big Data Data Science Featured AI algorithms BI & Analytics Data Science Training Machine LearningA recent survey of over 225 enterprise Data Scientists, AI technologists and business stakeholders involved in active AI and machine learning (ML) projects, suggests that for most organizations, it’s still early days for AI technology.

Diversity training gaining ground at credit unions

American Banker

The percentage of institutions in the Best Credit Unions to Work For rankings that provide formalized diversity training continues to rise each year, reflecting a growing awareness of the issue within the industry.

Capital One Trains Virtual Assistant Eno To Be Proactive with New Tax Feature

Bank Innovation

Most virtual assistants are reactive, but Capital One is training its virtual assistant, Eno, to be proactive, according to Ken Dodelin, VP of conversational AI products at the bank. Most [virtual assistants] are chasing reactive customer questions,” Dodelin told Bank Innovation. “We We are doing some of that, but the biggest update in our plan is […]. Artificial Intelligence Bank Innovation Ignite 2019 Daily Post 1 Exclusive Experience & Design?

Storage App Used Photos To Train Facial Recognition Software


A popular photo app called Ever, which was ostensibly used for cloud storage of photos, has been using customer pictures to train facial recognition AI software, according to a report by CNBC. Some users were not aware their photos were being used to train an artificial intelligence program. The only mention that it might be used for something else was: “Your files may be used to help improve and train our products and these technologies.”