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A new survey from J.D. Small Business Banking Satisfaction Survey found an 8 percent year-over-year increase in the percentage of small businesses that use their bank’s mobile banking app (61 percent in 2019, compared to 53 percent in 2018). MORE
Kaspersky Lab , the security software company, announced Tuesday (June 20) a new State of Industrial Cybersecurity 2017 security survey, which found that over half (54 percent) of ICS companies interviewed have experienced at least one cyber attack in the last 12 months — with one in five (21 percent) experiencing two incidents in the same timeframe. What’s more, half of the companies surveyed experienced between one and five IT security incidents in the past 12 months. “As MORE
As a bonus, if you complete our reader survey by the […]. Exclusive Bank Innovation surveyAttention readers! Today, May 24, is the final day to make your voice heard and help shape the content of Bank Innovation. MORE
The data is part of the annual survey released ahead of the holiday. Of the 7,516 consumers surveyed, 21 percent state they will shop on the actual day of Thanksgiving, and Black Friday, the choice of 71 percent of shoppers, will be the biggest day of the Thanksgiving holiday period. MORE
today announced findings from the fifth annual 2017 Mobile Payments & Fraud Survey to understand and measure the state of mobile. Mobile Payments and Fraud Survey 2017 Report Mobile Payments news USBoise, Idaho – June 29, 2017 – Kount Inc. Fraud / Risk Mobile News Payments Asia Europe fraud Kount Kount Inc. Kount Inc. MORE
This is according to a survey by AxiomSL, which found that 66% of regulatory executives believe their institution needs to make investments in data management. MORE
A new report from Harvard Business Review Analytic Services and Capital One surveyed businesses with revenues between $25 million and $2 billion to explore how they’re embracing electronic B2B payments — and what’s holding them back from making progress. MORE
1-10 survey of American consumers by the University of Michigan show an unexpected upturn, with respondents anticipating larger income gains and lower inflation during the year ahead, the University of Michigan reported on Friday (Oct. The preliminary results of an Oct. MORE
Exclusive Marketing Operations Bank Innovation Reader Survey MORE
The 2017 report from FIS surveyed nearly 500 SMEs in the U.S. PYMNTS examines some of the most telling data from the survey below. -14% B2B Payments B2B Bank banking Banks big bank FIS fis pace survey mobile banking News payments small business small business banking SME banking SME financial services SME lendingA new report from FIS finds small businesses continue to feel fed-up with their big banks, despite a rebound in large bank loan approval rates for SME borrowers. MORE
For the third consecutive year, Bank Innovation has teamed up with Open Bank Project and (this year) the University of Warwick, to conduct a research survey on how financial institutions worldwide are prioritizing API initiatives in 2017. MORE
The post New Fed Survey Examines Effects of Branch Closures on Communities appeared first on ABA Banking Journal. Community Banking Newsbytes Bank consolidation Consolidation Federal reserve Rural banking Surveys MORE
A new survey found that Costco Wholesale has beat out Amazon in customer satisfaction. This is the first time the survey included Costco in its internet retail category. MORE
The writers derive these claims from customer opinion polls and immediately jump to conclusions without understanding survey methodology. Some researchers and consultants conduct customer opinion surveys with biased questions and limited responses. MORE
In two conflicting surveys conducted by two big banks, the answers and outlooks are decidedly mixed. That optimism is segmented regionally, however, as 53 percent of those surveyed said they felt optimistic about the local economy, 43 percent had a sanguine outlook about the national economy’s prospects and only 27 percent said they felt positive about the global economic prospects. Among key concerns raised by SMBs responding to the Bank of America survey: costs. MORE
Vyze, a cloud-based FinTech for retailers, announced Thursday (June 8) it released its third annual Retail Credit Survey of consumer behavior, which finds consumers are increasingly aware of retail credit and store cards, with eight out of 10 (78 percent) shoppers today aware of financing options that retailers offer, up from just 51 percent two years ago. Vyze found Amazon wins when it comes to store cards, with 32 percent of survey respondents having one. MORE
A new survey from Tripwire , a global provider of security and compliance solutions for enterprises and industrial organizations, revealed that 98 percent of professionals in the IT field believe that smart cities are vulnerable to cyberattacks. More than 200 IT professionals working for state and local governments took part in the survey, which was conducted by Dimensional Research. MORE
In Jim’s 70+ page report, Jim concludes that: “While there is an almost universal awareness of what needs to be done to digitally transform financial institutions, the … The post Survey: Banks just aren’t ready for digital appeared first on Chris Skinner's blog. MORE
About half of institutional investors consider digital assets to be worthy of holding in portfolios, according to a survey commissioned by Fidelity Investments. MORE
FX trading could, like a variety of financial services, be conducted primarily through a mobile device in a few short years, according to a survey conducted by JPMorgan Chase. The survey found that 61% of traders are “extremely” or “somewhat” likely to use a mobile trading app in 2018. MORE
A recent survey from the lending platform Lendtech, provides further evidence that banks and lending platforms must digitize the loan application and servicing process to capture today’s borrowers. Digitizing the lending process is still incomplete for banks of all sizes. MORE
Customer satisfaction is the best way to measure the success of a banking app. Even with the most innovative features, if a mobile app doesn’t please customers, then what’s the point, right? MORE
According to the Chicago Tribune , Americans for Financial Reform and the Center for Responsible Lending are planning to release a survey that shows at least 80 percent of Americans are concerned by Trump’s recent efforts to limit oversight of banks and payday lenders , and potentially shut down the database of consumer complaints. The two groups conducted a telephone survey at the end of June and into July of 1,000 likely voters. MORE
A new survey by CNBC showed that Americans are feeling optimistic about their ability to save for the future, but are also still anxious about it. The survey, which was conducted in March, polled 2,300 adults. More than half of the adults surveyed were “somewhat more confident” (30 percent) or “much more confident” (27 percent) about their ability to save than they were three years ago. MORE
Investors see a sunny future for marketplace lending, according to a survey released today by Richards Kibbe & Orbe LLP (RKO) and Wharton Fintech. The results of the survey, titled 2016 Survey of U.S. MORE
Indicating that Americans may have a less favorable view of their own finances, the University of Michigan Survey of Consumers fell to a gauge of 99 for October. per a Thompson Reuters survey, Financial Times reported. MORE
According to a recent survey by Transaction Network Services (TNS), 85 percent of adults in the United States, United Kingdom and Australia believe fraud attempts on debit and credit cards are on the upswing. In-store results of the TNS survey show less trust in in-person transactions than online transactions. Here are the numbers: 3,000 | Number of adults surveyed by TNS. MORE
To learn more about the workers who deliver items such as food and groceries through startups, the San Francisco Municipal Transportation Agency (SFMTA) is launching a survey. The insights gained from this survey may also help to inform the city’s future transportation planning decisions.”. MORE
The post Best Practices for Branch Surveys Customers Will Want to Take appeared first on Deluxe FI. Nearly everyone has at least one childhood memory of doing something silly or pointless simply because everyone around you was doing it. MORE
According to the company’s 2016 Consumer Experience Index, it’s nearly a fifty-fifty split: 44% of the survey respondents indicated that they would Read More. Mobile Online Payments Social Media Technology artificial intelligence Aspect Software chatbots Facebook Messenger payments survey MORE
The survey of about 1,000 small businesses, released last week, found that the majority of millennial entrepreneurs (81%, the survey […]. EXCLUSIVE—Small businesses owners share a mostly positive outlook on economic growth for the next year. MORE
Mintel surveyed 1,700 shoppers online last year and discovered a fifth of consumers agreed that “experience gifts” were better than tangible products. Some disavow clutter; others enjoy simplicity. Either way, more Americans are said to be holding a quiet position against materialism. MORE
A study from Temkin Group released today puts San Antonio-Texas-based USAA head and shoulders above every other corporation in America in terms of Net Promoter Score. Net promoter Score is a slightly controversial metric that measures customer loyalty. MORE
A new survey suggests that Netflix users won’t jettison the service when new offerings from Apple and Disney launch in the next few weeks, and if anything, users may add multiple services and spend less on traditional TV. MORE
Deloitte did a survey of chief financial officers (CFOs) at major U.S. Deloitte surveyed 147 CFOs from companies in the U.S., Of those surveyed, 69 percent say conditions in North America are good, but only 7 percent say the same of Europe and 18 percent of China. MORE
A survey by Piper Jaffray gathered the data from 9,500 teens across 42 U.S. 1 rank, and lululemon hit a new survey high as the No. Within footwear, Crocs also achieved a new survey record as the 7th preferred footwear brand.”. MORE
A new survey suggests that Netflix users won’t jettison the service when new offerings from Apple and Disney launch in the next few weeks, and if anything, users may add multiple services and spend less on traditional TV. MORE
The post Survey: Banks Ramp Up Efforts to Protect Older Americans from Financial Abuse appeared first on ABA Banking Journal. MORE
A new survey of 34 banks in Switzerland showed that only about 50 percent of the population bank online, according to a report by Reuters. . The survey was conducted by the Swiss National Bank (SNB) and released on Tuesday (Aug. MORE
In a survey released last month from business-to-government (B2G) technology company Onvia , nearly 40 percent of buyers in the public sector say they feel overworked, with many reporting that it’s a struggle to find the time needed to research and author bids and requests for proposal. Electronic procurement and the rise of a B2C-like shopping experience for corporate buyers has turned the buying process into a strategic function for many organizations. MORE
Mintel surveyed 1,700 shoppers online last year and discovered a fifth of consumers agreed that “experience gifts” were better than tangible products. Some disavow clutter; others enjoy simplicity. Either way, more Americans are said to be holding a quiet position against materialism. MORE
Survey Related Topics Chris Skinner
JANUARY 22, 2020
In Jim’s 70+ page report, Jim concludes that: “While there is an almost universal awareness of what needs to be done to digitally transform financial institutions, the … The post Survey: Banks just aren’t ready for digital appeared first on Chris Skinner's blog.
Bank Innovation
APRIL 11, 2017
For the third consecutive year, Bank Innovation has teamed up with Open Bank Project and (this year) the University of Warwick, to conduct a research survey on how financial institutions worldwide are prioritizing API initiatives in 2017.
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PYMNTS
JANUARY 9, 2020
Deloitte did a survey of chief financial officers (CFOs) at major U.S. Deloitte surveyed 147 CFOs from companies in the U.S., Of those surveyed, 69 percent say conditions in North America are good, but only 7 percent say the same of Europe and 18 percent of China.
PYMNTS
OCTOBER 11, 2019
1-10 survey of American consumers by the University of Michigan show an unexpected upturn, with respondents anticipating larger income gains and lower inflation during the year ahead, the University of Michigan reported on Friday (Oct. The preliminary results of an Oct.
PYMNTS
OCTOBER 5, 2018
To learn more about the workers who deliver items such as food and groceries through startups, the San Francisco Municipal Transportation Agency (SFMTA) is launching a survey. The insights gained from this survey may also help to inform the city’s future transportation planning decisions.”.
Bank Innovation
MAY 24, 2019
As a bonus, if you complete our reader survey by the […]. Exclusive Bank Innovation surveyAttention readers! Today, May 24, is the final day to make your voice heard and help shape the content of Bank Innovation.
Bank Innovation
AUGUST 8, 2018
A recent survey from the lending platform Lendtech, provides further evidence that banks and lending platforms must digitize the loan application and servicing process to capture today’s borrowers. Digitizing the lending process is still incomplete for banks of all sizes.
ABA Community Banking
NOVEMBER 25, 2019
The post New Fed Survey Examines Effects of Branch Closures on Communities appeared first on ABA Banking Journal. Community Banking Newsbytes Bank consolidation Consolidation Federal reserve Rural banking Surveys
Bank Innovation
APRIL 11, 2016
Investors see a sunny future for marketplace lending, according to a survey released today by Richards Kibbe & Orbe LLP (RKO) and Wharton Fintech. The results of the survey, titled 2016 Survey of U.S.
Bank Innovation
OCTOBER 11, 2016
A study from Temkin Group released today puts San Antonio-Texas-based USAA head and shoulders above every other corporation in America in terms of Net Promoter Score. Net promoter Score is a slightly controversial metric that measures customer loyalty.
PYMNTS
OCTOBER 31, 2019
A new survey from J.D. Small Business Banking Satisfaction Survey found an 8 percent year-over-year increase in the percentage of small businesses that use their bank’s mobile banking app (61 percent in 2019, compared to 53 percent in 2018).
PYMNTS
OCTOBER 2, 2019
A new survey suggests that Netflix users won’t jettison the service when new offerings from Apple and Disney launch in the next few weeks, and if anything, users may add multiple services and spend less on traditional TV.
PYMNTS
JULY 11, 2017
In a survey released last month from business-to-government (B2G) technology company Onvia , nearly 40 percent of buyers in the public sector say they feel overworked, with many reporting that it’s a struggle to find the time needed to research and author bids and requests for proposal. Electronic procurement and the rise of a B2C-like shopping experience for corporate buyers has turned the buying process into a strategic function for many organizations.
PYMNTS
APRIL 11, 2019
A better eCommerce experience is more important than finding cheaper prices for corporate buyers, according to a new survey from Avionos.
Bank Innovation
DECEMBER 5, 2016
According to the company’s 2016 Consumer Experience Index, it’s nearly a fifty-fifty split: 44% of the survey respondents indicated that they would Read More. Mobile Online Payments Social Media Technology artificial intelligence Aspect Software chatbots Facebook Messenger payments survey
PYMNTS
AUGUST 27, 2019
A new survey of 34 banks in Switzerland showed that only about 50 percent of the population bank online, according to a report by Reuters. . The survey was conducted by the Swiss National Bank (SNB) and released on Tuesday (Aug.
PYMNTS
OCTOBER 12, 2018
Indicating that Americans may have a less favorable view of their own finances, the University of Michigan Survey of Consumers fell to a gauge of 99 for October. per a Thompson Reuters survey, Financial Times reported.
PYMNTS
NOVEMBER 22, 2018
The data is part of the annual survey released ahead of the holiday. Of the 7,516 consumers surveyed, 21 percent state they will shop on the actual day of Thanksgiving, and Black Friday, the choice of 71 percent of shoppers, will be the biggest day of the Thanksgiving holiday period.
PYMNTS
JULY 31, 2018
According to the Chicago Tribune , Americans for Financial Reform and the Center for Responsible Lending are planning to release a survey that shows at least 80 percent of Americans are concerned by Trump’s recent efforts to limit oversight of banks and payday lenders , and potentially shut down the database of consumer complaints. The two groups conducted a telephone survey at the end of June and into July of 1,000 likely voters.
PYMNTS
OCTOBER 2, 2019
A new survey suggests that Netflix users won’t jettison the service when new offerings from Apple and Disney launch in the next few weeks, and if anything, users may add multiple services and spend less on traditional TV.
PYMNTS
FEBRUARY 27, 2019
A new survey found that Costco Wholesale has beat out Amazon in customer satisfaction. This is the first time the survey included Costco in its internet retail category.
Bank Innovation
MAY 2, 2019
About half of institutional investors consider digital assets to be worthy of holding in portfolios, according to a survey commissioned by Fidelity Investments.
PYMNTS
OCTOBER 9, 2019
A survey by Piper Jaffray gathered the data from 9,500 teens across 42 U.S. 1 rank, and lululemon hit a new survey high as the No. Within footwear, Crocs also achieved a new survey record as the 7th preferred footwear brand.”.
Bank Innovation
JUNE 11, 2018
Customer satisfaction is the best way to measure the success of a banking app. Even with the most innovative features, if a mobile app doesn’t please customers, then what’s the point, right?
PYMNTS
DECEMBER 15, 2019
Mintel surveyed 1,700 shoppers online last year and discovered a fifth of consumers agreed that “experience gifts” were better than tangible products. Some disavow clutter; others enjoy simplicity. Either way, more Americans are said to be holding a quiet position against materialism.
PYMNTS
SEPTEMBER 18, 2017
According to a recent survey by Transaction Network Services (TNS), 85 percent of adults in the United States, United Kingdom and Australia believe fraud attempts on debit and credit cards are on the upswing. In-store results of the TNS survey show less trust in in-person transactions than online transactions. Here are the numbers: 3,000 | Number of adults surveyed by TNS.
ABA Community Banking
NOVEMBER 19, 2019
The post Survey: Banks Ramp Up Efforts to Protect Older Americans from Financial Abuse appeared first on ABA Banking Journal.
PYMNTS
AUGUST 5, 2019
A survey of bank officers published on Monday (Aug. According to the survey, demand didn’t grow for commercial loans in Q2.
PYMNTS
JULY 31, 2017
The 2017 report from FIS surveyed nearly 500 SMEs in the U.S. PYMNTS examines some of the most telling data from the survey below. -14% B2B Payments B2B Bank banking Banks big bank FIS fis pace survey mobile banking News payments small business small business banking SME banking SME financial services SME lendingA new report from FIS finds small businesses continue to feel fed-up with their big banks, despite a rebound in large bank loan approval rates for SME borrowers.
PYMNTS
OCTOBER 19, 2016
A new survey from Tripwire , a global provider of security and compliance solutions for enterprises and industrial organizations, revealed that 98 percent of professionals in the IT field believe that smart cities are vulnerable to cyberattacks. More than 200 IT professionals working for state and local governments took part in the survey, which was conducted by Dimensional Research.
PYMNTS
JULY 22, 2019
In a survey released by automated parcel locker provider Package Concierge , 58 percent of Generation Z shoppers were said to have used buy online, pick up in-store (BOPS) for a purchase.
PYMNTS
NOVEMBER 7, 2018
A new report from Harvard Business Review Analytic Services and Capital One surveyed businesses with revenues between $25 million and $2 billion to explore how they’re embracing electronic B2B payments — and what’s holding them back from making progress.
Bank Innovation
JULY 20, 2017
This is according to a survey by AxiomSL, which found that 66% of regulatory executives believe their institution needs to make investments in data management.
PYMNTS
JUNE 21, 2017
Kaspersky Lab , the security software company, announced Tuesday (June 20) a new State of Industrial Cybersecurity 2017 security survey, which found that over half (54 percent) of ICS companies interviewed have experienced at least one cyber attack in the last 12 months — with one in five (21 percent) experiencing two incidents in the same timeframe. What’s more, half of the companies surveyed experienced between one and five IT security incidents in the past 12 months. “As
PYMNTS
APRIL 1, 2019
A new survey by CNBC showed that Americans are feeling optimistic about their ability to save for the future, but are also still anxious about it. The survey, which was conducted in March, polled 2,300 adults. More than half of the adults surveyed were “somewhat more confident” (30 percent) or “much more confident” (27 percent) about their ability to save than they were three years ago.
ForwardBanker
NOVEMBER 9, 2017
The post Best Practices for Branch Surveys Customers Will Want to Take appeared first on Deluxe FI. Nearly everyone has at least one childhood memory of doing something silly or pointless simply because everyone around you was doing it.
Bank Innovation
JANUARY 22, 2018
FX trading could, like a variety of financial services, be conducted primarily through a mobile device in a few short years, according to a survey conducted by JPMorgan Chase. The survey found that 61% of traders are “extremely” or “somewhat” likely to use a mobile trading app in 2018.
PYMNTS
DECEMBER 15, 2019
Mintel surveyed 1,700 shoppers online last year and discovered a fifth of consumers agreed that “experience gifts” were better than tangible products. Some disavow clutter; others enjoy simplicity. Either way, more Americans are said to be holding a quiet position against materialism.
PYMNTS
MAY 4, 2016
In two conflicting surveys conducted by two big banks, the answers and outlooks are decidedly mixed. That optimism is segmented regionally, however, as 53 percent of those surveyed said they felt optimistic about the local economy, 43 percent had a sanguine outlook about the national economy’s prospects and only 27 percent said they felt positive about the global economic prospects. Among key concerns raised by SMBs responding to the Bank of America survey: costs.
Let's Talk Payments
JUNE 28, 2017
today announced findings from the fifth annual 2017 Mobile Payments & Fraud Survey to understand and measure the state of mobile. Mobile Payments and Fraud Survey 2017 Report Mobile Payments news USBoise, Idaho – June 29, 2017 – Kount Inc. Fraud / Risk Mobile News Payments Asia Europe fraud Kount Kount Inc. Kount Inc.
Alex Jimenez
FEBRUARY 1, 2019
The writers derive these claims from customer opinion polls and immediately jump to conclusions without understanding survey methodology. Some researchers and consultants conduct customer opinion surveys with biased questions and limited responses.
PYMNTS
JUNE 9, 2017
Vyze, a cloud-based FinTech for retailers, announced Thursday (June 8) it released its third annual Retail Credit Survey of consumer behavior, which finds consumers are increasingly aware of retail credit and store cards, with eight out of 10 (78 percent) shoppers today aware of financing options that retailers offer, up from just 51 percent two years ago. Vyze found Amazon wins when it comes to store cards, with 32 percent of survey respondents having one.
Bank Innovation
NOVEMBER 15, 2017
The survey of about 1,000 small businesses, released last week, found that the majority of millennial entrepreneurs (81%, the survey […]. EXCLUSIVE—Small businesses owners share a mostly positive outlook on economic growth for the next year.
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