Commercial Lender Survey Results

Banker to Banker

We sent out a survey to several thousand community bankers across the country to understand bankers’ concerns, challenges, and opportunities in the current business environment. The survey only took five minutes and consisted of five questions

Survey 195

Survey: What Are Your API Priorities?

Bank Innovation

For the third consecutive year, Bank Innovation has teamed up with Open Bank Project and (this year) the University of Warwick, to conduct a research survey on how financial institutions worldwide are prioritizing API initiatives in 2017. Innovations Online Operations api API initiatives Open Bank Project surveyIs your financial institution working on API initiatives? Tell us more!

Survey 279

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Survey: Banks just aren’t ready for digital

Chris Skinner

In Jim’s 70+ page report, Jim concludes that: “While there is an almost universal awareness of what needs to be done to digitally transform financial institutions, the … The post Survey: Banks just aren’t ready for digital appeared first on Chris Skinner's blog. I’ve just been reading Jim Marous’s Digital Banking Report which ties in nicely with my new book Doing Digital, as the themes are similar.

Survey 307

Consumers Gloomy Amid Slowing Growth, COVID-19 Numbers, Survey Finds 

PYMNTS

consumers are growing gloomier as a dark coronavirus winter settles in, as shown in a new Consumer Confidence Survey report released by The Conference Board Tuesday (Nov. The cutoff date for the preliminary results for The Conference Board’s Consumer Confidence Survey was Nov.

Survey 157

2020 Database Strategies and Contact Acquisition Survey Report

As buyer expectations continue to heighten, marketing and sales teams are feeling pressured to deliver authentic messaging to buyers at every point of their customer journey. This report aims to highlight the current state of B2B database and contact acquisition strategies, and organizations’ goals to leverage data to fuel their go-to-market strategies in 2020 and beyond.

Take part in Bank Innovation’s ‘State of Automation’ survey

BankInovation

Bank Innovation welcomes you to participate in “The State of Automation in Banking” survey to gauge industry sentiment and understand practices around automation. Please click here for the 5-minute survey. Automation survey

Most Consumers Want to Apply For and Service Loans Digitally, Survey Says

Bank Innovation

A recent survey from the lending platform Lendtech, provides further evidence that banks and lending platforms must digitize the loan application and servicing process to capture today’s borrowers. Exclusive Lending Mobile Online Premium Risk Startups INV Fintech LendingClub LendTech mobile lending online lending surveyDigitizing the lending process is still incomplete for banks of all sizes.

Survey 219

Morning Consult Survey: Mobile and Online Banking Notch 99% Approval Rating

ABA Community Banking

Mobile and online banking experiences were rated as 'excellent' 'very good' or 'good' by 99% of consumers, a record high, according to a new ABA/Morning Consult survey released today, topping last year's record by four percentage points.

Survey: FIs Are Spending 15 Pct More YoY On Cybersecurity

PYMNTS

Financial institutions (FIs) plan to spend 15 percent more protecting their computer networks in 2020 than they spent in 2019, according to a report based on the results of a survey conducted by Deloitte & Touche LLP and the Financial Services Information Sharing and Analysis Center.

Survey 254

Last chance! Today is last day of BI’s Reader Survey

Bank Innovation

As a bonus, if you complete our reader survey by the […]. Exclusive Bank Innovation surveyAttention readers! Today, May 24, is the final day to make your voice heard and help shape the content of Bank Innovation. As valued stakeholders, we welcome your feedback on how we represent the financial services industry and its efforts to innovate and transform.

Survey 170

Survey: Pandemic could spark lasting shift to digital channels

Bank Innovation

The push for digital products from banks amid growing social distancing measures may persist long after the COVID-19 pandemic ends, according to early survey results from INV Fintech, Bank Innovation’s sister banking innovation services platform. Based on interim results of the survey released this week, 49% of respondents strongly agree that the coronavirus pandemic will […].

Survey 191

ABA Survey: 51% of Agricultural Borrowers Profitable in 2020

ABA Community Banking

The post ABA Survey: 51% of Agricultural Borrowers Profitable in 2020 appeared first on ABA Banking Journal. Ag Banking Community Banking Newsbytes Pandemic Surveys

Survey results: Coronavirus and the state of banking innovation

Bank Innovation

Given the significant challenges we’re facing with the ongoing coronavirus pandemic, INV Fintech and Bank Innovation conducted a brief survey from March 18 to 25, to gauge industry sentiment and understand practices going forward. Our survey garnered participation from 110 industry players, including 45 financial institutions, 25 fintech startups and 40 venture captital firms, consultants […].

Survey 185

Survey: Help Us Make Bank Innovation Better (and Win $100)

Bank Innovation

Exclusive Marketing Operations Bank Innovation Reader SurveyIn its ongoing pursuit to be the go-to hub for fintech insights and ideas, Bank Innovation has garnered a dedicated following of more than 65,000 monthly readers, nearly 40,000 Twitter followers, and almost 21,000 exclusive LinkedIn group members. Most of our best coverage comes directly from our audience, so we ask you: How can we make Bank Innovation better? Please take a moment to complete […].

Survey 203

Survey: PPP Drives Record Small Biz Bank Satisfaction

ABA Community Banking

Power’s Small Business Banking Satisfaction Survey released today. The post Survey: PPP Drives Record Small Biz Bank Satisfaction appeared first on ABA Banking Journal. Community Banking Newsbytes SBA Paycheck Protection Program Small business Small business lending Surveys

Survey: COVID-19’s Financial Effect on Millennials

MyBankTracker

MyBankTracker surveyed 1,001 people aged from 25 to 34 to see how much of a budget setback the pandemic recession has been. This article will highlight the key findings of that survey, and offer tips on how millennials can overcome recent economic setbacks.

Survey Finds Financial Stress High Among Millennials, Gen Z

PYMNTS

While younger people in the millennial and Gen Z age groups report high levels of stress in a recent survey, the COVID-19 pandemic is not necessarily the main reason for that, CNBC reports. ” The results come from the 2020 Deloitte Millennial Survey , which takes stock of how young people view the world, business and other things around them. Economy 2020 Deloitte Millennial Survey financial stress Gen Z Millennials News pandemic What's Hot

Survey 121

USAA Rules Latest Net Promoter Score Survey

Bank Innovation

A study from Temkin Group released today puts San Antonio-Texas-based USAA head and shoulders above every other corporation in America in terms of Net Promoter Score. Net promoter Score is a slightly controversial metric that measures customer loyalty. A company’s NPS is supposed to correlate with revenue growth. A score of -100 Read More. Cards Marketing Retail Social Media credit unions Net Promoter Score USAA

Survey 316

SMB Survey: It’s All About The Customer

PYMNTS

That’s the hot take from a qualitative and quantitative retail survey from a company that specializes in moving SMBs (small and medium-sized businesses) and even VSBs (very small businesses) into the digital-first economy.

Survey 181

Half of Investors Allocate Capital to Marketplace Lending, Survey Shows

Bank Innovation

Investors see a sunny future for marketplace lending, according to a survey released today by Richards Kibbe & Orbe LLP (RKO) and Wharton Fintech. The results of the survey, titled 2016 Survey of U.S. Marketplace Lending, show that half of investors surveyed have capital allocated for marketplace lending. The year prior, just 29% had investments in the space. The Read More.

Survey 170

Fed Survey: Loan Demand Plummets in Second Quarter

ABA Community Banking

economy dove deeper into recession amid the coronavirus pandemic in the second quarter, more than half of banks reported weaker demand for commercial and industrial loans, according to the Federal Reserve’s latest survey of senior loan officers released yesterday. As the U.S.

Michigan University’s Consumer Survey Shows Continued Economic Rebound 

PYMNTS

1-10 survey of American consumers by the University of Michigan show an unexpected upturn, with respondents anticipating larger income gains and lower inflation during the year ahead, the University of Michigan reported on Friday (Oct. The impeachment inquiry has not had a significant negative impact, the survey indicated. . The impeachment was negatively mentioned by about half as many as negatively mentioned the GM strike [3 percent versus 5 percent],” according to the survey. .

Customers Don’t Prefer Chatbots Over Humans Yet—But They Will, Says Survey

Bank Innovation

According to the company’s 2016 Consumer Experience Index, it’s nearly a fifty-fifty split: 44% of the survey respondents indicated that they would Read More. Mobile Online Payments Social Media Technology artificial intelligence Aspect Software chatbots Facebook Messenger payments surveyConsumers aren’t quite at the point where they prefer chatbots to humans—but according to a new study conducted by enterprise software company Aspect, that could very soon change.

Survey 210

Digital banking often leads to branch visits, survey says

Bank Innovation

As consumers increasingly expect to complete bank interactions online, a survey commissioned by Lightico indicates that creating end-to-end digital journeys continues to be a struggle for many banks. Lightico, a tech company that digitizes processes like signatures and document submission, found that bank customers are often required to go into a brick-and-mortar branch after starting […].

Survey 161

San Francisco Surveys On-Demand Delivery Couriers

PYMNTS

To learn more about the workers who deliver items such as food and groceries through startups, the San Francisco Municipal Transportation Agency (SFMTA) is launching a survey. The insights gained from this survey may also help to inform the city’s future transportation planning decisions.”. A quarter of surveyed gig workers named this as their top motivation for joining the gig economy. Delivery couriers delivery gig economy Gig Workers News San Francisco survey What's Hot

Survey: US Firms’ Employment Activity Has Leveled Out

PYMNTS

The survey findings from the National Association for Business Economics (NABE) came after a government report indicating that job openings saw the biggest drop in over four years in November, Reuters reported. The survey is based on the replies of 97 members of NABE on the state of business in their sectors or firms during the time period of Dec. Economy economy employment jobs labor News survey What's Hot

Survey 122

Latest Consumer Survey Doesn’t Show Good News For Shopping Malls

PYMNTS

Our latest PYMNTS COVID-19 Tracker – a survey of thousands of U.S. But consumers we surveyed on April 11 expect it will be much longer before they’ll be willing to say the pandemic is behind them. And that’s up from the 138 days we found in a survey conducted on March 17, just as the shutdowns were taking hold. Our survey found that 48.8 Of course, the best way to maintain social distance is to shop from home – something our latest survey picked up on.

Survey 151

Survey: CFOs Warn Of Slowing Economy In 2020

PYMNTS

Deloitte did a survey of chief financial officers (CFOs) at major U.S. Deloitte surveyed 147 CFOs from companies in the U.S., Of those surveyed, 69 percent say conditions in North America are good, but only 7 percent say the same of Europe and 18 percent of China. The survey also shows that while the CFOs expect a slowdown, they don’t see it as an extremely bad scenario. Economy CFOs Deloitte economy News stock market supply chains survey trade war What's Hot

Survey 116

Government Procurement Lacks Agility, Transparency, Survey Finds

PYMNTS

In a survey released last month from business-to-government (B2G) technology company Onvia , nearly 40 percent of buyers in the public sector say they feel overworked, with many reporting that it’s a struggle to find the time needed to research and author bids and requests for proposal. Electronic procurement and the rise of a B2C-like shopping experience for corporate buyers has turned the buying process into a strategic function for many organizations.

Survey 164

Survey: Capital markets participants evaluate cloud services

Bobsguide

Take the survey here. As capital markets continue to deal with the impacts of the pandemic, firms face a crossroads in the development of their core tech infrastructure. Once cautious of the cloud, organisations are now flocking to cloud solutions amidst the promise of heightened security

Survey 113

Survey: Coronavirus and the State of Banking Innovation

Bank Innovation

The coronavirus pandemic is already having deep ripple effects across the economy and within the banking and fintech ecosystems. Customer needs for truly digital propositions are now more relevant than ever. At the same time, the drastic rate cut and other macro implications will likely force existing banking and fintech business models to rapidly adapt, […]. Carousel Innovation Innovation Strategy INV Fintech Coronavirus COVID-19 fintech

Survey 170

BEC Tops Fraud Attempts Against Treasurers: Survey

PYMNTS

The 2020 Association for Financial Professionals (AFP) Payments Fraud and Control Survey underwritten by JPMorgan found that business email compromise (BEC) was the most noted origin of tried or actual fraud incidents in 2019, according to an announcement. ” A 2019 survey found that 87 percent of large firms with over $1 billion in revenues were hit by payments fraud in the past year, a 7 percent increase from the year before, per news at the time.

Survey 145

Survey: Coronavirus and the State of Banking Innovation

Bank Innovation

The coronavirus pandemic is already having deep ripple effects across the economy and within the banking and fintech ecosystems. Customer needs for truly digital propositions are now more relevant than ever. At the same time, the drastic rate cut and other macro implications will likely force existing banking and fintech business models to rapidly adapt, […]. Carousel Daily Post 3 Innovation Innovation Strategy INV Fintech Coronavirus COVID-19 fintech

Survey 161

USAA Tops Two Separate Mobile Banking Surveys

Bank Innovation

Customer satisfaction is the best way to measure the success of a banking app. Even with the most innovative features, if a mobile app doesn’t please customers, then what’s the point, right? As the smartphone becomes the most popular channel for people do their banking, the pressure is high on banks to have a good […]. Corporate DataBank Exclusive Innovations Mobile Online Open Fintech Payments PFM Retail Bank of America Chase Citi Forrester Research J.D. Power US Bank USAA Bank

Survey 170

Fidelity Survey Finds Institutional Investors Are Eyeing Crypto

Bank Innovation

About half of institutional investors consider digital assets to be worthy of holding in portfolios, according to a survey commissioned by Fidelity Investments. Fidelity, which began a custody service to hold Bitcoin for its customers earlier this year, is trying to gauge how pensions, family offices, hedge funds, endowments and foundations feel about owning cryptocurrencies […].

Survey 161