Survey: Banks just aren’t ready for digital

Chris Skinner

In Jim’s 70+ page report, Jim concludes that: “While there is an almost universal awareness of what needs to be done to digitally transform financial institutions, the … The post Survey: Banks just aren’t ready for digital appeared first on Chris Skinner's blog.

Survey 275

Survey: What Are Your API Priorities?

Bank Innovation

For the third consecutive year, Bank Innovation has teamed up with Open Bank Project and (this year) the University of Warwick, to conduct a research survey on how financial institutions worldwide are prioritizing API initiatives in 2017.

Survey 238

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BEC Tops Fraud Attempts Against Treasurers: Survey

PYMNTS

The 2020 Association for Financial Professionals (AFP) Payments Fraud and Control Survey underwritten by JPMorgan found that business email compromise (BEC) was the most noted origin of tried or actual fraud incidents in 2019, according to an announcement.

Survey 154

Survey results: Coronavirus and the state of banking innovation

Bank Innovation

Given the significant challenges we’re facing with the ongoing coronavirus pandemic, INV Fintech and Bank Innovation conducted a brief survey from March 18 to 25, to gauge industry sentiment and understand practices going forward.

Survey 151

Survey: US Firms’ Employment Activity Has Leveled Out

PYMNTS

The survey findings from the National Association for Business Economics (NABE) came after a government report indicating that job openings saw the biggest drop in over four years in November, Reuters reported. Economy economy employment jobs labor News survey What's Hot

Survey 158

Survey: Pandemic could spark lasting shift to digital channels

Bank Innovation

The push for digital products from banks amid growing social distancing measures may persist long after the COVID-19 pandemic ends, according to early survey results from INV Fintech, Bank Innovation’s sister banking innovation services platform.

Survey 144

Survey: CFOs Warn Of Slowing Economy In 2020

PYMNTS

Deloitte did a survey of chief financial officers (CFOs) at major U.S. Deloitte surveyed 147 CFOs from companies in the U.S., Of those surveyed, 69 percent say conditions in North America are good, but only 7 percent say the same of Europe and 18 percent of China.

Survey 151

NFIB Survey Shows SMB Optimism Slips Amid COVID-19

PYMNTS

Recent surveys and data points show that the sanguine outlook held by small and medium-sized businesses (SMBs) coming into 2020 — underpinned by rising revenues, growing demand and a strong economic backdrop — has evaporated in the wake of the coronavirus.

Survey 141

San Francisco Surveys On-Demand Delivery Couriers

PYMNTS

To learn more about the workers who deliver items such as food and groceries through startups, the San Francisco Municipal Transportation Agency (SFMTA) is launching a survey. The insights gained from this survey may also help to inform the city’s future transportation planning decisions.”.

Most Consumers Want to Apply For and Service Loans Digitally, Survey Says

Bank Innovation

A recent survey from the lending platform Lendtech, provides further evidence that banks and lending platforms must digitize the loan application and servicing process to capture today’s borrowers. Digitizing the lending process is still incomplete for banks of all sizes.

Survey 188

Last chance! Today is last day of BI’s Reader Survey

Bank Innovation

As a bonus, if you complete our reader survey by the […]. Exclusive Bank Innovation surveyAttention readers! Today, May 24, is the final day to make your voice heard and help shape the content of Bank Innovation.

Survey 144

Survey: Coronavirus and the State of Banking Innovation

Bank Innovation

The coronavirus pandemic is already having deep ripple effects across the economy and within the banking and fintech ecosystems. Customer needs for truly digital propositions are now more relevant than ever.

Survey 144

Digital banking often leads to branch visits, survey says

Bank Innovation

As consumers increasingly expect to complete bank interactions online, a survey commissioned by Lightico indicates that creating end-to-end digital journeys continues to be a struggle for many banks.

Survey 137

Survey: Help Us Make Bank Innovation Better (and Win $100)

Bank Innovation

Exclusive Marketing Operations Bank Innovation Reader Survey

Survey 172

Survey: Fintech sector responds to pandemic

Bobsguide

Take the one minute survey here. The coronavirus outbreak and the economic downturn it has spurred leaves many fintech businesses in a state of uncertainty.

Survey: Coronavirus and the State of Banking Innovation

Bank Innovation

The coronavirus pandemic is already having deep ripple effects across the economy and within the banking and fintech ecosystems. Customer needs for truly digital propositions are now more relevant than ever.

Survey 130

USAA Rules Latest Net Promoter Score Survey

Bank Innovation

A study from Temkin Group released today puts San Antonio-Texas-based USAA head and shoulders above every other corporation in America in terms of Net Promoter Score. Net promoter Score is a slightly controversial metric that measures customer loyalty.

Survey 274

Half of Investors Allocate Capital to Marketplace Lending, Survey Shows

Bank Innovation

Investors see a sunny future for marketplace lending, according to a survey released today by Richards Kibbe & Orbe LLP (RKO) and Wharton Fintech. The results of the survey, titled 2016 Survey of U.S.

Survey 144

Government Procurement Lacks Agility, Transparency, Survey Finds

PYMNTS

In a survey released last month from business-to-government (B2G) technology company Onvia , nearly 40 percent of buyers in the public sector say they feel overworked, with many reporting that it’s a struggle to find the time needed to research and author bids and requests for proposal. Electronic procurement and the rise of a B2C-like shopping experience for corporate buyers has turned the buying process into a strategic function for many organizations.

Survey 171

New Fed Survey Examines Effects of Branch Closures on Communities

ABA Community Banking

The post New Fed Survey Examines Effects of Branch Closures on Communities appeared first on ABA Banking Journal. Community Banking Newsbytes Bank consolidation Consolidation Federal reserve Rural banking Surveys

Survey: Disney, Apple May Not Pose Big Risk To Netflix

PYMNTS

A new survey suggests that Netflix users won’t jettison the service when new offerings from Apple and Disney launch in the next few weeks, and if anything, users may add multiple services and spend less on traditional TV.

Survey 212

Better B2B eCommerce More Important Than Price: Survey

PYMNTS

A better eCommerce experience is more important than finding cheaper prices for corporate buyers, according to a new survey from Avionos.

Survey 253

Customers Don’t Prefer Chatbots Over Humans Yet—But They Will, Says Survey

Bank Innovation

According to the company’s 2016 Consumer Experience Index, it’s nearly a fifty-fifty split: 44% of the survey respondents indicated that they would Read More. Mobile Online Payments Social Media Technology artificial intelligence Aspect Software chatbots Facebook Messenger payments survey

Survey 179

Survey Shows Fall In US Consumer Sentiment

PYMNTS

Indicating that Americans may have a less favorable view of their own finances, the University of Michigan Survey of Consumers fell to a gauge of 99 for October. per a Thompson Reuters survey, Financial Times reported.

Survey 205

Small Business Mobile Banking On The Rise, Survey Finds

PYMNTS

A new survey from J.D. Small Business Banking Satisfaction Survey found an 8 percent year-over-year increase in the percentage of small businesses that use their bank’s mobile banking app (61 percent in 2019, compared to 53 percent in 2018).

Survey 200

NRF Survey: 164M Shoppers This Thanksgiving Weekend

PYMNTS

The data is part of the annual survey released ahead of the holiday. Of the 7,516 consumers surveyed, 21 percent state they will shop on the actual day of Thanksgiving, and Black Friday, the choice of 71 percent of shoppers, will be the biggest day of the Thanksgiving holiday period.

Survey 199

New Survey Shows Vast Amount Of Americans Support CFPB

PYMNTS

According to the Chicago Tribune , Americans for Financial Reform and the Center for Responsible Lending are planning to release a survey that shows at least 80 percent of Americans are concerned by Trump’s recent efforts to limit oversight of banks and payday lenders , and potentially shut down the database of consumer complaints. The two groups conducted a telephone survey at the end of June and into July of 1,000 likely voters.

Survey 140

SNB Survey Finds Just 50 Percent Of Swiss Bank Online

PYMNTS

A new survey of 34 banks in Switzerland showed that only about 50 percent of the population bank online, according to a report by Reuters. . The survey was conducted by the Swiss National Bank (SNB) and released on Tuesday (Aug.

Survey 200

Costco Slips Past Amazon In Annual Customer Satisfaction Survey

PYMNTS

A new survey found that Costco Wholesale has beat out Amazon in customer satisfaction. This is the first time the survey included Costco in its internet retail category.

Survey 224

Fidelity Survey Finds Institutional Investors Are Eyeing Crypto

Bank Innovation

About half of institutional investors consider digital assets to be worthy of holding in portfolios, according to a survey commissioned by Fidelity Investments.

Survey 137

Survey: Netflix Subscribers Will Stay Put, Avoid Disney, Apple Services

PYMNTS

A new survey suggests that Netflix users won’t jettison the service when new offerings from Apple and Disney launch in the next few weeks, and if anything, users may add multiple services and spend less on traditional TV.

Survey 173

Today In Data: TNS Survey Shows Customers’ Security Insecurities

PYMNTS

According to a recent survey by Transaction Network Services (TNS), 85 percent of adults in the United States, United Kingdom and Australia believe fraud attempts on debit and credit cards are on the upswing. In-store results of the TNS survey show less trust in in-person transactions than online transactions. Here are the numbers: 3,000 | Number of adults surveyed by TNS.

Survey 143

USAA Tops Two Separate Mobile Banking Surveys

Bank Innovation

Customer satisfaction is the best way to measure the success of a banking app. Even with the most innovative features, if a mobile app doesn’t please customers, then what’s the point, right?

Survey 144

Survey: Teens Slated To Spend Lowest Amount Since 2011

PYMNTS

A survey by Piper Jaffray gathered the data from 9,500 teens across 42 U.S. 1 rank, and lululemon hit a new survey high as the No. Within footwear, Crocs also achieved a new survey record as the 7th preferred footwear brand.”.

Survey 151

Smart Grids Aren’t Secure, Survey Says

PYMNTS

A new survey from Tripwire , a global provider of security and compliance solutions for enterprises and industrial organizations, revealed that 98 percent of professionals in the IT field believe that smart cities are vulnerable to cyberattacks. More than 200 IT professionals working for state and local governments took part in the survey, which was conducted by Dimensional Research.

Survey 209