Survey: What Are Your API Priorities?

Bank Innovation

For the third consecutive year, Bank Innovation has teamed up with Open Bank Project and (this year) the University of Warwick, to conduct a research survey on how financial institutions worldwide are prioritizing API initiatives in 2017.

Survey 242

Government Procurement Lacks Agility, Transparency, Survey Finds

PYMNTS

In a survey released last month from business-to-government (B2G) technology company Onvia , nearly 40 percent of buyers in the public sector say they feel overworked, with many reporting that it’s a struggle to find the time needed to research and author bids and requests for proposal. Electronic procurement and the rise of a B2C-like shopping experience for corporate buyers has turned the buying process into a strategic function for many organizations.

Survey 171

Today In Data: TNS Survey Shows Customers’ Security Insecurities

PYMNTS

According to a recent survey by Transaction Network Services (TNS), 85 percent of adults in the United States, United Kingdom and Australia believe fraud attempts on debit and credit cards are on the upswing. In-store results of the TNS survey show less trust in in-person transactions than online transactions. Here are the numbers: 3,000 | Number of adults surveyed by TNS.

Survey 143

Small Business, Big Banking Not A Winning Combo, Survey Finds

PYMNTS

The 2017 report from FIS surveyed nearly 500 SMEs in the U.S. PYMNTS examines some of the most telling data from the survey below. -14% B2B Payments B2B Bank banking Banks big bank FIS fis pace survey mobile banking News payments small business small business banking SME banking SME financial services SME lendingA new report from FIS finds small businesses continue to feel fed-up with their big banks, despite a rebound in large bank loan approval rates for SME borrowers.

Survey 152

USAA Tops Two Separate Mobile Banking Surveys

Bank Innovation

Customer satisfaction is the best way to measure the success of a banking app. Even with the most innovative features, if a mobile app doesn’t please customers, then what’s the point, right?

Survey 148

Survey: Help Us Make Bank Innovation Better (and Win $100)

Bank Innovation

Exclusive Marketing Operations Bank Innovation Reader Survey

Survey 176

Suppliers Can’t Tell If Invoices Have Been Paid, Survey Finds

PYMNTS

In a survey of accounts payable professionals released last week, analysts found that suppliers often struggle to gain insight into whether or not their invoices have been paid. According to InvoiceInfo’s third annual Accounts Payable Customer Service Survey , published Friday (June 15), the most common question received by AP professionals from vendor partners is, “Has my invoice been paid ?”

Survey 126

Vyze Survey: Consumers Aware Store Cards Are A Financing Option

PYMNTS

Vyze, a cloud-based FinTech for retailers, announced Thursday (June 8) it released its third annual Retail Credit Survey of consumer behavior, which finds consumers are increasingly aware of retail credit and store cards, with eight out of 10 (78 percent) shoppers today aware of financing options that retailers offer, up from just 51 percent two years ago. Vyze found Amazon wins when it comes to store cards, with 32 percent of survey respondents having one.

Survey 109

A Tale Of Two (SMB) Surveys

PYMNTS

In two conflicting surveys conducted by two big banks, the answers and outlooks are decidedly mixed. That optimism is segmented regionally, however, as 53 percent of those surveyed said they felt optimistic about the local economy, 43 percent had a sanguine outlook about the national economy’s prospects and only 27 percent said they felt positive about the global economic prospects. Among key concerns raised by SMBs responding to the Bank of America survey: costs.

Survey 116

USAA Rules Latest Net Promoter Score Survey

Bank Innovation

A study from Temkin Group released today puts San Antonio-Texas-based USAA head and shoulders above every other corporation in America in terms of Net Promoter Score. Net promoter Score is a slightly controversial metric that measures customer loyalty.

Survey 274

Small Business Borrowing To Take A Downturn, Survey Finds

PYMNTS

A new survey released on Wednesday (Oct. The latest data from Pepperdine University’s Graziadio School of Business and Management, along with Dun & Bradstreet, found that small businesses surveyed expected slower annual revenue growth for the second half of the year. Researchers surveyed 1,176 businesses. 18) suggests that small businesses (SMBs) are likely to reduce borrowing activity in the second half of 2017.

Survey 156

Survey Reveals Payment Data Security Concerns

Mobile Payments Today

This infographic looks at the results of a survey of US, UK and Australian adults which found 67% are concerned about the security of their credit/debit card data. Have advances in security provided reassurance to consumers that sensitive payment card data is being protected? We highlight issues for banks, acquirers, processors and merchants

Survey 116

AmEx Business Survey Finds 30 Percent Of CFOs To Increase T&E Spending

PYMNTS

A new survey shows that finance executives are optimistic about the economy, and as a result expect to spend more on travel & entertainment (T&E). In North America, 34 percent of companies surveyed from the U.S. Last year’s survey signaled a readiness to shift into growth mode, and this year’s findings demonstrate the fruition of that movement, with a majority of companies reporting higher or much higher revenues compared to a year ago,” states the report.

Survey 132

Half of Investors Allocate Capital to Marketplace Lending, Survey Shows

Bank Innovation

Investors see a sunny future for marketplace lending, according to a survey released today by Richards Kibbe & Orbe LLP (RKO) and Wharton Fintech. The results of the survey, titled 2016 Survey of U.S.

Survey 148

Best Practices for Branch Surveys Customers Will Want to Take

ForwardBanker

The post Best Practices for Branch Surveys Customers Will Want to Take appeared first on Deluxe FI. Nearly everyone has at least one childhood memory of doing something silly or pointless simply because everyone around you was doing it.

Apple And Alphabet Fall In Annual Reputation Quotient Survey

PYMNTS

In an annual survey of the reputations of the “most visible” corporate brands, Apple Inc. The reason behind Apple and Alphabet’s fall in the Harris Poll Reputation Quotient survey may have had to do with their lack of product releases, which tend to garner attention. The poll was based on a survey of 25,800 U.S. Since 1999, the survey has ranked the reputations of “the most visible” brands.

Survey 116

Hospitals Ready For Amazon As A Supplier, Survey Says

PYMNTS

As Amazon continues to explore entering the hospital supply chain, a survey from Reaction Data released this week suggests most hospitals would be open to having Amazon as a supplier. Reports in Beckers Hospital Review said Reaction Data’s survey found 62 percent of decision makers at hospitals said they support Amazon’s entrance into the market.

Survey 100

Customers Don’t Prefer Chatbots Over Humans Yet—But They Will, Says Survey

Bank Innovation

According to the company’s 2016 Consumer Experience Index, it’s nearly a fifty-fifty split: 44% of the survey respondents indicated that they would Read More. Mobile Online Payments Social Media Technology artificial intelligence Aspect Software chatbots Facebook Messenger payments survey

Survey 182

Global ATM Survey Reveals Significant Regional Differences

Mobile Payments Today

This new infographic looks at the results of a recent survey commissioned by TNS into how consumers use this technology. ATMs are widely available around the world, however, usage appears to vary greatly. Download your copy now

Most U.S. SMEs Struggle With Cash Flow, Survey Says

PYMNTS

The survey, the Q2 PCA Index, released Thursday (June 29), found 66 percent of U.S. Women- and minority-owned businesses also reported greater effects of slowing AR payments on their ability to grow, the survey found. A new report from Dun & Bradstreet and the Pepperdine Graziadio School of Business and Management finds the majority of small- and medium-sized enterprises in the U.S. are facing cash flow challenges.

Survey 164

UK Suppliers To Lose EU Business, Survey Finds

PYMNTS

suppliers could lose a lot of business from their EU corporate clients, according to a new survey by the Chartered Institute of Procurement & Supply (CIPS). 6), the CIPS survey found that 63 percent of non-British EU companies say they plan to remove at least part of their supply chains from the U.K. According to the CIPS survey, even if policymakers make headway in discussions, some U.K.

Survey 135

Aussie SMBs Struggling With Cash Flow Forecasting, Survey Says

PYMNTS

The survey also found that while small businesses understand financial data is important to their ability to forecast and track performance, SMB owners may not be adequately making use of the information. Overall, 47 percent of businesses surveyed said they are experiencing “moderate-to-high” stress when it comes to financial and revenue performance, with 41 percent reporting the same about their ability to source growth opportunities.

Survey 138

Amazon’s Impact On Small Biz More Beneficial Than Harmful, Survey Suggests

PYMNTS

More than two-thirds of small businesses surveyed by Insureon and Manta said Amazon has positively impacted their sales. Most SMBs surveyed that sell online said this has led to at least a moderate increase in revenue, and 43 percent said the decision to do so led to “significant revenue growth.” “Blame Amazon” may not be an entirely legitimate excuse for failing businesses, according to new research from Insureon and small business (SMB) directory firm Manta.

Survey 156

Confidence In Borrowing: Survey 2016

Filene

Our consumer borrowing survey indicates that confidence is low, with over 80% of consumers feeling worried, concerned or stressed about borrowing.

FinTech Doing A Better Job, A New Survey Shows

PYMNTS

According to a report , a new survey by early-stage venture capital firm Blumberg Capital found three in five Americans say banks aren’t doing a good job of keeping up with their needs. What’s more, according to the survey, 75 percent of survey respondents said FinTech gives them more power and control of their finances, while 65 percent said FinTech gives them access to financial tools that were previously reserved for the wealthy.

Survey 166

Canadian Firms Want Greater Supplier Payment Choice, Survey Finds

PYMNTS

The organization recently announced the results of a new survey that found SMBs across Canada wanted more choice in payment technologies for point-of-sale (POS) systems as well as for the back office in accounts payable. Eighty-one percent of SMBs surveyed for the “Payments Pulse: Small Business Survey Edition” report said they would be willing to adopt and integrate new technologies into their operations, with newer companies even more eager to do so.

Survey 100

FX Traders Are ‘Extremely Likely’ to Use Mobile Trading Apps, Survey Finds

Bank Innovation

FX trading could, like a variety of financial services, be conducted primarily through a mobile device in a few short years, according to a survey conducted by JPMorgan Chase. The survey found that 61% of traders are “extremely” or “somewhat” likely to use a mobile trading app in 2018.

Survey 182

Survey Reveals Variations in Card Use at Unattended Terminals | Kiosks | POS | Meters | Vending

Mobile Payments Today

This infographic looks at the results of a survey, commissioned by TNS, which explores the attitudes to and willingness of adults to make card payments at a variety of unattended terminals. Download for insights into willingness to buy food/drink, clothing and electronics, as well as acceptance of a charge to make a card payment

Survey 100

Bottomline Technologies, Strategic Treasurer release 2018 B2B Payments & WCM strategies survey

The Paypers

(The Paypers) Bottomline Technologies has announced the release of the 2018 B2B Payments and Working Capital Management Strategies Survey

Invest in Data Management to Fight Regulatory Challenges, Survey Says

Bank Innovation

This is according to a survey by AxiomSL, which found that 66% of regulatory executives believe their institution needs to make investments in data management.

Survey 176

American Express Survey: As Diners Change, So Do Restaurants

PYMNTS

A recent survey by American Express shows that, unsurprisingly, millennials have the biggest appetite for digital dining experiences, from ordering take-out through a mobile app to ordering and paying through a kiosk at their table to tweeting what they’re eating. For a full report, see the survey summary from American Express. It also surveyed 488 owners, managers, directors and CEOs of independently owned restaurants.

Survey 138

High rise in internet lending in China - survey

The Paypers

(The Paypers) China-based research company Analysys has issued a survey stating that the balance of online consumer loans in China has boomed

SMBs Split On Hard Vs. Soft Brexit Expectations, Survey Finds

PYMNTS

A significant portion of small- and medium-sized enterprises (SMEs) surveyed by Bibby Financial Services expect a “hard Brexit” to occur — that is, the U.K. to complete its Brexit transition before it secures a trade deal and before it adopts World Trade Organization (WTO) rules, with 35 percent of SMBs surveyed predicting this scenario, according to the report as covered in Insider.co.uk

Survey 109

Results from new consumer digital banking survey explain that it’s time for retail bankers to get off the ropes

Accenture

Everyday Bank Featured banking innovation Consumer Digital Banking Survey Banking Customer ServicesThe late Muhammad Ali was a cultural and sporting icon for over 50 years.

Survey 130

Who is Driving Adoption of Card Payments at Unattended Terminals? | New Report | Mobile | Wearables | Digital Wallets | Trends | Survey

Mobile Payments Today

Download our new report, which highlights the key findings of an independent survey TNS commissioned into non-cash payments at unattended terminals 70% of consumers want unattended terminals to accept both card and cash payments, and a significant number are willing to use wearable devices or digital wallets at these locations.

Survey 100

Treasury survey indicates efficiency trumps speed in payments innovation

The Paypers

(The Paypers) A new survey has indicated that corporate financial professionals and commercial bankers rate obtaining detailed information as more important than speed when it comes to electronic payments

Freshbooks Survey Finds Entrepreneurs Aren’t Into Alt Lending

PYMNTS

Freshbooks VP of Strategy Matthew Baker highlighted these findings in a chat with PYMNTS to weave through the research and sound off on some of the survey results that most caught his attention. For instance, “Self-Employed Professionals and Small Business Owners in America: The Rewards and Challenges of Career Independence,” released today (March 22), found that many of the entrepreneurs surveyed plan to stay in this type of employment position.

Survey 133

Kount Inc. Announces Mobile Payments and Fraud Survey 2017 Report

Let's Talk Payments

today announced findings from the fifth annual 2017 Mobile Payments & Fraud Survey to understand and measure the state of mobile. Mobile Payments and Fraud Survey 2017 Report Mobile Payments news USBoise, Idaho – June 29, 2017 – Kount Inc. Fraud / Risk Mobile News Payments Asia Europe fraud Kount Kount Inc. Kount Inc.

Millennial Small Business Owners Are Most Optimistic About 2018 Growth, BofA Survey Says

Bank Innovation

The survey of about 1,000 small businesses, released last week, found that the majority of millennial entrepreneurs (81%, the survey […]. EXCLUSIVE—Small businesses owners share a mostly positive outlook on economic growth for the next year.

Survey 178

Cyber Espionage Now Top Enterprise Concern, Says Survey

PYMNTS

The latest research , announced Tuesday (March 14), found a fifth of businesses surveyed identified cyber espionage as their most serious concern. Of the more than 2,400 companies surveyed across Europe and the U.S., Eight of the 10 countries included in the survey said the unpredictability of cyber criminals is now one of the top three most difficult challenges to protecting a business against a cyberattack. “As

Survey 122