New Survey Shows Vast Amount Of Americans Support CFPB

PYMNTS

According to the Chicago Tribune , Americans for Financial Reform and the Center for Responsible Lending are planning to release a survey that shows at least 80 percent of Americans are concerned by Trump’s recent efforts to limit oversight of banks and payday lenders , and potentially shut down the database of consumer complaints. The two groups conducted a telephone survey at the end of June and into July of 1,000 likely voters.

Survey 139

Most Consumers Want to Apply For and Service Loans Digitally, Survey Says

Bank Innovation

A recent survey from the lending platform Lendtech, provides further evidence that banks and lending platforms must digitize the loan application and servicing process to capture today’s borrowers. Digitizing the lending process is still incomplete for banks of all sizes.

Survey 187

Survey: What Are Your API Priorities?

Bank Innovation

For the third consecutive year, Bank Innovation has teamed up with Open Bank Project and (this year) the University of Warwick, to conduct a research survey on how financial institutions worldwide are prioritizing API initiatives in 2017.

Survey 244

Government Procurement Lacks Agility, Transparency, Survey Finds

PYMNTS

In a survey released last month from business-to-government (B2G) technology company Onvia , nearly 40 percent of buyers in the public sector say they feel overworked, with many reporting that it’s a struggle to find the time needed to research and author bids and requests for proposal. Electronic procurement and the rise of a B2C-like shopping experience for corporate buyers has turned the buying process into a strategic function for many organizations.

Survey 171

Today In Data: TNS Survey Shows Customers’ Security Insecurities

PYMNTS

According to a recent survey by Transaction Network Services (TNS), 85 percent of adults in the United States, United Kingdom and Australia believe fraud attempts on debit and credit cards are on the upswing. In-store results of the TNS survey show less trust in in-person transactions than online transactions. Here are the numbers: 3,000 | Number of adults surveyed by TNS.

Survey 141

Mastercard Survey Links Commercial Cards To Savings

PYMNTS

Mastercard and Kaiser Associates surveyed 26 medium-sized businesses across the Middle East and Africa, and found that use of commercial card products reduces travel and expense management procedures compared with per diem employee expense programs. A new report from Mastercard links use of commercial cards to cost savings for businesses, according to reports in Verdict.

Survey 120

Survey: Help Us Make Bank Innovation Better (and Win $100)

Bank Innovation

Exclusive Marketing Operations Bank Innovation Reader Survey

Survey 178

A Tale Of Two (SMB) Surveys

PYMNTS

In two conflicting surveys conducted by two big banks, the answers and outlooks are decidedly mixed. That optimism is segmented regionally, however, as 53 percent of those surveyed said they felt optimistic about the local economy, 43 percent had a sanguine outlook about the national economy’s prospects and only 27 percent said they felt positive about the global economic prospects. Among key concerns raised by SMBs responding to the Bank of America survey: costs.

Survey 115

Vyze Survey: Consumers Aware Store Cards Are A Financing Option

PYMNTS

Vyze, a cloud-based FinTech for retailers, announced Thursday (June 8) it released its third annual Retail Credit Survey of consumer behavior, which finds consumers are increasingly aware of retail credit and store cards, with eight out of 10 (78 percent) shoppers today aware of financing options that retailers offer, up from just 51 percent two years ago. Vyze found Amazon wins when it comes to store cards, with 32 percent of survey respondents having one.

Survey 109

USAA Tops Two Separate Mobile Banking Surveys

Bank Innovation

Customer satisfaction is the best way to measure the success of a banking app. Even with the most innovative features, if a mobile app doesn’t please customers, then what’s the point, right?

Survey 149

USAA Rules Latest Net Promoter Score Survey

Bank Innovation

A study from Temkin Group released today puts San Antonio-Texas-based USAA head and shoulders above every other corporation in America in terms of Net Promoter Score. Net promoter Score is a slightly controversial metric that measures customer loyalty.

Survey 274

Small Business Borrowing To Take A Downturn, Survey Finds

PYMNTS

A new survey released on Wednesday (Oct. The latest data from Pepperdine University’s Graziadio School of Business and Management, along with Dun & Bradstreet, found that small businesses surveyed expected slower annual revenue growth for the second half of the year. Researchers surveyed 1,176 businesses. 18) suggests that small businesses (SMBs) are likely to reduce borrowing activity in the second half of 2017.

Survey 156

Half of Investors Allocate Capital to Marketplace Lending, Survey Shows

Bank Innovation

Investors see a sunny future for marketplace lending, according to a survey released today by Richards Kibbe & Orbe LLP (RKO) and Wharton Fintech. The results of the survey, titled 2016 Survey of U.S.

Survey 149

Survey Reveals Payment Data Security Concerns

Mobile Payments Today

This infographic looks at the results of a survey of US, UK and Australian adults which found 67% are concerned about the security of their credit/debit card data. Have advances in security provided reassurance to consumers that sensitive payment card data is being protected? We highlight issues for banks, acquirers, processors and merchants

Survey 116

Survey Results Suggest Strong Future for Biometric Payments | Technology | Biometrics | Facial Recognition | Fingerprint | Trends

Mobile Payments Today

Download this infographic for interesting insights into a survey which explores the attitudes to and willingness of US, UK and Australian adults to make biometric payments, including gender and age variations

Survey 116

Customers Don’t Prefer Chatbots Over Humans Yet—But They Will, Says Survey

Bank Innovation

According to the company’s 2016 Consumer Experience Index, it’s nearly a fifty-fifty split: 44% of the survey respondents indicated that they would Read More. Mobile Online Payments Social Media Technology artificial intelligence Aspect Software chatbots Facebook Messenger payments survey

Survey 183

Kaspersky Lab’s New Survey Found 65 Percent Of Companies Are Worried About IoT

PYMNTS

Kaspersky Lab , the security company, announced Tuesday (June 26) a new “State of Industrial Cybersecurity 2018” survey, which found that 65 percent of organizations globally believe that OT/ICS security risks are more likely with IoT over the next year. In a press release , Kaspersky Lab said that, with organizations realizing the risk with IoT use cases, managing connected devices is a major priority of 53 percent of survey respondents.

Survey 146

Best Practices for Branch Surveys Customers Will Want to Take

ForwardBanker

The post Best Practices for Branch Surveys Customers Will Want to Take appeared first on Deluxe FI. Nearly everyone has at least one childhood memory of doing something silly or pointless simply because everyone around you was doing it.

Global ATM Survey Reveals Significant Regional Differences

Mobile Payments Today

This new infographic looks at the results of a recent survey commissioned by TNS into how consumers use this technology. ATMs are widely available around the world, however, usage appears to vary greatly. Download your copy now

Most U.S. SMEs Struggle With Cash Flow, Survey Says

PYMNTS

The survey, the Q2 PCA Index, released Thursday (June 29), found 66 percent of U.S. Women- and minority-owned businesses also reported greater effects of slowing AR payments on their ability to grow, the survey found. A new report from Dun & Bradstreet and the Pepperdine Graziadio School of Business and Management finds the majority of small- and medium-sized enterprises in the U.S. are facing cash flow challenges.

Survey 162

Apple And Alphabet Fall In Annual Reputation Quotient Survey

PYMNTS

In an annual survey of the reputations of the “most visible” corporate brands, Apple Inc. The reason behind Apple and Alphabet’s fall in the Harris Poll Reputation Quotient survey may have had to do with their lack of product releases, which tend to garner attention. The poll was based on a survey of 25,800 U.S. Since 1999, the survey has ranked the reputations of “the most visible” brands.

Survey 115

UK Suppliers To Lose EU Business, Survey Finds

PYMNTS

suppliers could lose a lot of business from their EU corporate clients, according to a new survey by the Chartered Institute of Procurement & Supply (CIPS). 6), the CIPS survey found that 63 percent of non-British EU companies say they plan to remove at least part of their supply chains from the U.K. According to the CIPS survey, even if policymakers make headway in discussions, some U.K.

Survey 134

Suppliers Can’t Tell If Invoices Have Been Paid, Survey Finds

PYMNTS

In a survey of accounts payable professionals released last week, analysts found that suppliers often struggle to gain insight into whether or not their invoices have been paid. According to InvoiceInfo’s third annual Accounts Payable Customer Service Survey , published Friday (June 15), the most common question received by AP professionals from vendor partners is, “Has my invoice been paid ?”

Survey 125

AmEx Business Survey Finds 30 Percent Of CFOs To Increase T&E Spending

PYMNTS

A new survey shows that finance executives are optimistic about the economy, and as a result expect to spend more on travel & entertainment (T&E). In North America, 34 percent of companies surveyed from the U.S. Last year’s survey signaled a readiness to shift into growth mode, and this year’s findings demonstrate the fruition of that movement, with a majority of companies reporting higher or much higher revenues compared to a year ago,” states the report.

Survey 137

Aussie SMBs Struggling With Cash Flow Forecasting, Survey Says

PYMNTS

The survey also found that while small businesses understand financial data is important to their ability to forecast and track performance, SMB owners may not be adequately making use of the information. Overall, 47 percent of businesses surveyed said they are experiencing “moderate-to-high” stress when it comes to financial and revenue performance, with 41 percent reporting the same about their ability to source growth opportunities.

Survey 137

FinTech Doing A Better Job, A New Survey Shows

PYMNTS

According to a report , a new survey by early-stage venture capital firm Blumberg Capital found three in five Americans say banks aren’t doing a good job of keeping up with their needs. What’s more, according to the survey, 75 percent of survey respondents said FinTech gives them more power and control of their finances, while 65 percent said FinTech gives them access to financial tools that were previously reserved for the wealthy.

Survey 165

Hospitals Ready For Amazon As A Supplier, Survey Says

PYMNTS

As Amazon continues to explore entering the hospital supply chain, a survey from Reaction Data released this week suggests most hospitals would be open to having Amazon as a supplier. Reports in Beckers Hospital Review said Reaction Data’s survey found 62 percent of decision makers at hospitals said they support Amazon’s entrance into the market.

Survey 100

Amazon’s Impact On Small Biz More Beneficial Than Harmful, Survey Suggests

PYMNTS

More than two-thirds of small businesses surveyed by Insureon and Manta said Amazon has positively impacted their sales. Most SMBs surveyed that sell online said this has led to at least a moderate increase in revenue, and 43 percent said the decision to do so led to “significant revenue growth.” “Blame Amazon” may not be an entirely legitimate excuse for failing businesses, according to new research from Insureon and small business (SMB) directory firm Manta.

Survey 156

Invest in Data Management to Fight Regulatory Challenges, Survey Says

Bank Innovation

This is according to a survey by AxiomSL, which found that 66% of regulatory executives believe their institution needs to make investments in data management.

Survey 178

FX Traders Are ‘Extremely Likely’ to Use Mobile Trading Apps, Survey Finds

Bank Innovation

FX trading could, like a variety of financial services, be conducted primarily through a mobile device in a few short years, according to a survey conducted by JPMorgan Chase. The survey found that 61% of traders are “extremely” or “somewhat” likely to use a mobile trading app in 2018.

Survey 183

Canadian Firms Want Greater Supplier Payment Choice, Survey Finds

PYMNTS

The organization recently announced the results of a new survey that found SMBs across Canada wanted more choice in payment technologies for point-of-sale (POS) systems as well as for the back office in accounts payable. Eighty-one percent of SMBs surveyed for the “Payments Pulse: Small Business Survey Edition” report said they would be willing to adopt and integrate new technologies into their operations, with newer companies even more eager to do so.

Survey 100

American Express Survey: As Diners Change, So Do Restaurants

PYMNTS

A recent survey by American Express shows that, unsurprisingly, millennials have the biggest appetite for digital dining experiences, from ordering take-out through a mobile app to ordering and paying through a kiosk at their table to tweeting what they’re eating. For a full report, see the survey summary from American Express. It also surveyed 488 owners, managers, directors and CEOs of independently owned restaurants.

Survey 137

Results from new consumer digital banking survey explain that it’s time for retail bankers to get off the ropes

Accenture

Everyday Bank Featured banking innovation Consumer Digital Banking Survey Banking Customer ServicesThe late Muhammad Ali was a cultural and sporting icon for over 50 years.

Survey 130

Survey: Don’t Overestimate Your Cybersecurity

FICO

We just completed a survey with Ovum and found that: 68 percent of US firms surveyed said they are better prepared for data breaches than their competitors — up from 60 percent last year. FICO will host a Tweet Chat on this survey, July 19th at 11.00

SMBs Split On Hard Vs. Soft Brexit Expectations, Survey Finds

PYMNTS

A significant portion of small- and medium-sized enterprises (SMEs) surveyed by Bibby Financial Services expect a “hard Brexit” to occur — that is, the U.K. to complete its Brexit transition before it secures a trade deal and before it adopts World Trade Organization (WTO) rules, with 35 percent of SMBs surveyed predicting this scenario, according to the report as covered in Insider.co.uk

Survey 108

Freshbooks Survey Finds Entrepreneurs Aren’t Into Alt Lending

PYMNTS

Freshbooks VP of Strategy Matthew Baker highlighted these findings in a chat with PYMNTS to weave through the research and sound off on some of the survey results that most caught his attention. For instance, “Self-Employed Professionals and Small Business Owners in America: The Rewards and Challenges of Career Independence,” released today (March 22), found that many of the entrepreneurs surveyed plan to stay in this type of employment position.

Survey 132

What Are The Future Forces of Banking? [Survey]

Banker to Banker

We could use your help in spending five minutes to complete this quick survey ( HERE ) so that we can collect your opinion regarding the future of banking.

Survey 141

Credit Union Satisfaction Index Survey 2Q 2014

Banker to Banker

This annual survey published by ACSI gives bankers insight into what credit unions are doing right and wrong. Some highlights: . Credit union customers had just slightly greater satisfaction than bank customers. Mobil and online banking has the largest impact on customer experience.

Survey 130

Kount Inc. Announces Mobile Payments and Fraud Survey 2017 Report

Let's Talk Payments

today announced findings from the fifth annual 2017 Mobile Payments & Fraud Survey to understand and measure the state of mobile. Mobile Payments and Fraud Survey 2017 Report Mobile Payments news USBoise, Idaho – June 29, 2017 – Kount Inc. Fraud / Risk Mobile News Payments Asia Europe fraud Kount Kount Inc. Kount Inc.

NY Fed Survey Shows Consumer Uncertainty Rising

PYMNTS

Reuters reported on Monday (May 9) that inflation expectations, as measured by the New York Fed’s April survey of U.S. Despite the jump in the longer-term reading, Reuters noted that the overall gauge is at levels close to its nadir in the three years the survey has been in existence. The U.S. consumer may not fear inflation — at least, not yet — but there is a sense of unease as to where prices may be headed.

Survey 108