Payments Dive

JULY 14, 2023

Trust and transparency of fees were other key factors for consumers and businesses choosing a cross-border payment provider, a Swift survey revealed.

Survey 195

Survey Security Payments 195

Chris Skinner

JUNE 23, 2020

Forbes just launched a list of the world’s best banks, based upon a survey of over 40,000 consumers in partnership with Statista. I’m always wary of such surveys as, like influencer lists, they often reflect the world they want and miss a lot of what’s really happening.

Survey 476

Survey Digital Banking 476

Payments Dive

AUGUST 16, 2024

JD Power’s annual credit card survey found that more than half of U.S. credit card users don’t pay their balances in full every month, and less than half are considered financially healthy.

Cards 476

Cards Survey 476

Payments Dive

DECEMBER 2, 2024

Credit card debt will not slow shoppers down as they spend for the holidays, according to a new survey of U.S. consumers.

Cards 448

Cards Survey 448

Payments Dive

NOVEMBER 12, 2024

Power survey found. Debit and credit card users under 40 years old are more likely than older peers to experience fraud in making payments, a recent J.D.

Payments 434

Payments Survey Fraud Cards 434

Payments Dive

FEBRUARY 23, 2024

Consumers facing financial hardships turned to buy now, pay later services more last year than stable consumers, according to survey results from the Philadelphia Federal Reserve Bank.

Survey 170

Survey Philadelphia 170

Payments Dive

FEBRUARY 3, 2025

Power survey indicate that merchants are passing the cost of swipe fees onto customers, even though they’re lowering consumer satisfaction with the transaction. The findings of a J.D.

Cards 432

Cards Survey 432

Payments Dive

MAY 29, 2024

Roughly 72% of consumers say they swipe, dip or tap a debit card at the point of sale, a larger portion than credit cards, checks and digital wallets, according to a consumer survey by research firm J.D.

Cards 435

Cards Survey 435

Accenture: Banking

DECEMBER 13, 2021

Our multi-sector survey, Modern Cloud Champions, found that 65% of banks are not capturing the full value they expect from the cloud. As banks turn to the cloud to transform their operations and catalyze growth, many are still searching for silver linings.

Survey 526

Survey Operations 526

Payments Dive

APRIL 12, 2024

Gen Zers will abandon a transaction in one out of two cases if their preferred payment method isn’t available, says an EY payments specialist, citing the firm’s survey results.

Tools 458

Tools Payments Survey 458

ABA Community Banking

NOVEMBER 27, 2024

More than two in five bank leaders believe their institutions will buy another bank in 2025, suggesting a potential uptick in merger activity in the coming year, according to a new survey on M&A by Bank Director. The post Survey: Bank leaders expect mergers and acquisitions to increase in 2025 appeared first on ABA Banking Journal.

Survey 59

Survey Community Bank Community 59

Payments Dive

JULY 5, 2023

Just 40% of consumers feel confident in the security and safety of their debit cards, J.D. Power said.

Security 221

Security Survey Cards 221

ABA Community Banking

APRIL 8, 2025

Nearly nine in 10 Americans with a bank account (89%) say they are very satisfied or satisfied with their primary bank and 93% rate their banks customer service as excellent, very good or good, according to an ABA survey. The post ABA survey: U.S.

Survey 52

Survey Fraud Community Bank Policies 52

Chris Skinner

MAY 15, 2020

One is a survey from Salt Edge on the lack of success of the use APIs and Open Banking, two years after the introduction of PSD2; the second is from the GSMA on the state of mobile financial services; and the third is … The post Free research: Open Banking, Mobile Money and Digital Currency appeared first on Chris Skinner's blog.

Mobile 481

Mobile Survey Management Report 481

Perficient

JUNE 30, 2020

If you’re interested in how these data points have been changing over time, check out these links to the three prior versions of this study: 2017 Voice Usage Survey. 2018 Voice Usage Survey. 2019 Voice Usage Survey. We received 1,123 valid responses to our 2020 survey. Very Unlikely. Frequently. Occasionally.

Trends 592

Trends Mobile Survey Study 592

Payments Dive

AUGUST 27, 2024

The federal agency surveyed major retailers and was concerned to find three retailers impose $90 million in fees annually when consumers ask for cash back with a debit or prepaid card purchase.

Retail 394

Retail Survey Cards 394

ABA Community Banking

FEBRUARY 12, 2025

Nearly nine in 10 people say customer experience is just as important as a banks products and services, according to a recent survey. The post Survey: Bank customer experience as important as products, services appeared first on ABA Banking Journal.

Customer Experience 52

Customer Experience Survey Security Community Bank 52

Chris Skinner

MAY 27, 2020

According to a recent survey by Which? Living in a digital world, it’s hard to imagine being disconnected. Yet, some people are. Magazine, four percent of consumers don’t have a mobile phone.

Survey 472

Survey Mobile Digital Banking 472

Payments Dive

JULY 12, 2022

Public transport is expected to become a driver of contactless payment usage, especially as environmentally conscious commuters get on board, suggested a survey by card network company Visa.

Payments 418

Payments Survey Cards Company 418

Payments Dive

OCTOBER 12, 2022

That buy now-pay later outlook emerged from a new Bluedot survey that also showed 43% of consumers are likely to open a new store credit card during the yearend shopping period.

Millennials 397

Millennials Survey Cards 397

Payments Dive

MARCH 16, 2022

A new survey from one equity analyst suggests installment financing from the buy now-pay later company Affirm has appeal for rich and poor alike. "The demand for our service is going up because consumers are trying to ration their money,” Affirm CEO Max Levchin told CNBC.

Survey 413

Survey Company 413

ABA Community Banking

NOVEMBER 12, 2024

consumers believe federal credit unions should be held accountable for meeting the same legal standards as the banks they compete with for customers every day, according to a new survey conducted by Morning Consult on behalf of ABA. The post ABA survey: U.S.

Survey 52

Survey Meeting Community Bank Policies 52

Payments Dive

OCTOBER 3, 2023

Millennials are the most willing age group to consider BNPL to manage holiday spending amid rising prices, according to a Square and Afterpay report.

Survey 243

Survey Millennials Groups Management 243

Payments Dive

OCTOBER 3, 2023

A fast payment process is another top feature customers value when buying items from convenience stores, Dover Fueling Solutions noted in its latest report.

Survey 221

Survey Security Payments Report 221

Chris Skinner

JUNE 4, 2020

I see lots of surveys and research about the use of technology in finance. Things like 47 percent of consumers are interested in biometric payments or 80 percent of consumers would use mobile payments.

Survey 420

Survey Mobile Payments Technology 420

Payments Dive

JUNE 26, 2023

PayNearMe recently conducted a survey of lenders to determine how they are perceiving and preparing their organizations for this period of economic uncertainty.

Survey 370

Survey Payments 370

Payments Dive

APRIL 12, 2024

BNPL users, who are having problems with overspending and missed payments, are tapping buy now, pay later services to spread out their cash flow.

Survey 195

Survey Payments 195

Accenture: Banking

JANUARY 10, 2022

Accenture surveyed over 200 payments executives to find out what they thought were the biggest potential disruptors and growth opportunities in payments. At the recent Money 2020 conference, I spoke with The Fintech Times about which potential disruptors banks and payments players are most concerned about.

Payments 408

Payments Conference Survey Fintech 408

Payments Dive

MARCH 17, 2022

The share of consumers planning to use mobile phones to pay their taxes increased over last year, while the portion preferring to pay by check declined, according to a survey from payments firm ACI Worldwide.

Taxes 361

Taxes Survey Mobile Payments 361

Accenture: Banking

APRIL 24, 2022

A survey of 30,000 employees across 31 markets in early 2021 found that more than 40% were thinking about leaving their current jobs. One of the biggest long-term impacts of the COVID-19 pandemic is how it changed our relationship with work. Record numbers of people are re-thinking their careers right now. Between April and September….

Survey 399

Survey Marketing 399

ABA Community Banking

MARCH 10, 2025

The post ABA survey: Community bankers positive about economy, plan tech investments appeared first on ABA Banking Journal. Most community bank executives and board members are positive about the U.S.

Community 52

Community Survey Community Bank Marketing 52

Chris Skinner

APRIL 19, 2020

It therefore intrigued me to see that Accenture has just performed a survey around purpose-driven banking. A lot of things seem irrelevant right now, as we sit in the dark of a crisis, but life will go on and things do go on.

Survey 386

Survey 386

PYMNTS

NOVEMBER 25, 2020

Financial firms expect that the cost to defend against cyberattacks will continue to increase in 2021, according to Bloomberg , citing a survey done by Deloitte & Touche LLP. Bloomberg received part of the survey in advance. The survey found that some FIs plan to spend over $3,000 on cybersecurity per employee this year.

Study 304

Study Survey Fraud Compliance 304

Payments Dive

APRIL 6, 2022

As cryptocurrency adoption grows worldwide, many Americans are increasingly interested in it, according to several new surveys. However, many consumers acknowledge they still don’t fully understand cryptocurrencies.

cryptocurrency 334

cryptocurrency Survey 334

South State Correspondent

JUNE 29, 2020

Recent survey data from borrowers that took a Paycheck Protection Program (PPP) loan was surprising as more borrowers than we first expected will be using the EZ Form and fewer borrowers than expected will be using the 24-week covered period. PPP Survey Data.

Data 303

Data Survey 303