INDUSTRY INSIGHTS YOUR PEERS ARE READING
In an annual survey of the reputations of the “most visible” corporate brands, Apple Inc. The reason behind Apple and Alphabet’s fall in the Harris Poll Reputation Quotient survey may have had to do with their lack of product releases, which tend to garner attention. The poll was based on a survey of 25,800 U.S. Since 1999, the survey has ranked the reputations of “the most visible” brands. MORE
(The Paypers) US-based fintech LevaData has issued a survey on Strategic Sourcing and Procurement uncovering a widening performance gap in the procurement industry MORE
A new survey released on Wednesday (Oct. The latest data from Pepperdine University’s Graziadio School of Business and Management, along with Dun & Bradstreet, found that small businesses surveyed expected slower annual revenue growth for the second half of the year. Researchers surveyed 1,176 businesses. 18) suggests that small businesses (SMBs) are likely to reduce borrowing activity in the second half of 2017. MORE
Kaspersky Lab , the security software company, announced Tuesday (June 20) a new State of Industrial Cybersecurity 2017 security survey, which found that over half (54 percent) of ICS companies interviewed have experienced at least one cyber attack in the last 12 months — with one in five (21 percent) experiencing two incidents in the same timeframe. What’s more, half of the companies surveyed experienced between one and five IT security incidents in the past 12 months. “As MORE
Celent recently surveyed about 100 North American banks and credit unions to understand the state of analytics adoption and the drivers behind its growth. The survey found that just 29% of responding financial institutions thought their organizations were highly data-driven. MORE
The data is part of the annual survey released ahead of the holiday. Of the 7,516 consumers surveyed, 21 percent state they will shop on the actual day of Thanksgiving, and Black Friday, the choice of 71 percent of shoppers, will be the biggest day of the Thanksgiving holiday period. MORE
The survey, the Q2 PCA Index, released Thursday (June 29), found 66 percent of U.S. Women- and minority-owned businesses also reported greater effects of slowing AR payments on their ability to grow, the survey found. A new report from Dun & Bradstreet and the Pepperdine Graziadio School of Business and Management finds the majority of small- and medium-sized enterprises in the U.S. are facing cash flow challenges. MORE
This is according to a survey by AxiomSL, which found that 66% of regulatory executives believe their institution needs to make investments in data management. MORE
Despite contactless and biometric payments being on the rise, a recent survey of Spanish adults commissioned by Transaction Network Services has highlighted the strong demand for ATMs for immediate access to cash. Download your copy of this infographic to learn more MORE
When it comes to the innovations in finance that will impact the way future organizations are run, artificial intelligence and machine learning is likely to have a larger effect than bitcoin or cryptocurrency, a survey from investor communications company Mediant found. MORE
Everyday Bank Featured banking innovation Consumer Digital Banking Survey Banking Customer ServicesThe late Muhammad Ali was a cultural and sporting icon for over 50 years. MORE
A new report from Harvard Business Review Analytic Services and Capital One surveyed businesses with revenues between $25 million and $2 billion to explore how they’re embracing electronic B2B payments — and what’s holding them back from making progress. MORE
Kaspersky Lab , the security company, announced Tuesday (June 26) a new “State of Industrial Cybersecurity 2018” survey, which found that 65 percent of organizations globally believe that OT/ICS security risks are more likely with IoT over the next year. In a press release , Kaspersky Lab said that, with organizations realizing the risk with IoT use cases, managing connected devices is a major priority of 53 percent of survey respondents. MORE
The survey also found that while small businesses understand financial data is important to their ability to forecast and track performance, SMB owners may not be adequately making use of the information. Overall, 47 percent of businesses surveyed said they are experiencing “moderate-to-high” stress when it comes to financial and revenue performance, with 41 percent reporting the same about their ability to source growth opportunities. MORE
Exclusive Marketing Operations Bank Innovation Reader Survey MORE
The 2017 report from FIS surveyed nearly 500 SMEs in the U.S. PYMNTS examines some of the most telling data from the survey below. -14% B2B Payments B2B Bank banking Banks big bank FIS fis pace survey mobile banking News payments small business small business banking SME banking SME financial services SME lendingA new report from FIS finds small businesses continue to feel fed-up with their big banks, despite a rebound in large bank loan approval rates for SME borrowers. MORE
For the third consecutive year, Bank Innovation has teamed up with Open Bank Project and (this year) the University of Warwick, to conduct a research survey on how financial institutions worldwide are prioritizing API initiatives in 2017. MORE
In two conflicting surveys conducted by two big banks, the answers and outlooks are decidedly mixed. That optimism is segmented regionally, however, as 53 percent of those surveyed said they felt optimistic about the local economy, 43 percent had a sanguine outlook about the national economy’s prospects and only 27 percent said they felt positive about the global economic prospects. Among key concerns raised by SMBs responding to the Bank of America survey: costs. MORE
Vyze, a cloud-based FinTech for retailers, announced Thursday (June 8) it released its third annual Retail Credit Survey of consumer behavior, which finds consumers are increasingly aware of retail credit and store cards, with eight out of 10 (78 percent) shoppers today aware of financing options that retailers offer, up from just 51 percent two years ago. Vyze found Amazon wins when it comes to store cards, with 32 percent of survey respondents having one. MORE
According to a report , a new survey by early-stage venture capital firm Blumberg Capital found three in five Americans say banks aren’t doing a good job of keeping up with their needs. What’s more, according to the survey, 75 percent of survey respondents said FinTech gives them more power and control of their finances, while 65 percent said FinTech gives them access to financial tools that were previously reserved for the wealthy. MORE
A new survey from Tripwire , a global provider of security and compliance solutions for enterprises and industrial organizations, revealed that 98 percent of professionals in the IT field believe that smart cities are vulnerable to cyberattacks. More than 200 IT professionals working for state and local governments took part in the survey, which was conducted by Dimensional Research. MORE
Mastercard and Kaiser Associates surveyed 26 medium-sized businesses across the Middle East and Africa, and found that use of commercial card products reduces travel and expense management procedures compared with per diem employee expense programs. A new report from Mastercard links use of commercial cards to cost savings for businesses, according to reports in Verdict. MORE
Banks need not fear large technology companies like Google or Apple taking their business. MORE
FX trading could, like a variety of financial services, be conducted primarily through a mobile device in a few short years, according to a survey conducted by JPMorgan Chase. The survey found that 61% of traders are “extremely” or “somewhat” likely to use a mobile trading app in 2018. MORE
suppliers could lose a lot of business from their EU corporate clients, according to a new survey by the Chartered Institute of Procurement & Supply (CIPS). 6), the CIPS survey found that 63 percent of non-British EU companies say they plan to remove at least part of their supply chains from the U.K. According to the CIPS survey, even if policymakers make headway in discussions, some U.K. MORE
A recent survey from the lending platform Lendtech, provides further evidence that banks and lending platforms must digitize the loan application and servicing process to capture today’s borrowers. Digitizing the lending process is still incomplete for banks of all sizes. MORE
Customer satisfaction is the best way to measure the success of a banking app. Even with the most innovative features, if a mobile app doesn’t please customers, then what’s the point, right? MORE
According to the Chicago Tribune , Americans for Financial Reform and the Center for Responsible Lending are planning to release a survey that shows at least 80 percent of Americans are concerned by Trump’s recent efforts to limit oversight of banks and payday lenders , and potentially shut down the database of consumer complaints. The two groups conducted a telephone survey at the end of June and into July of 1,000 likely voters. MORE
Indicating that Americans may have a less favorable view of their own finances, the University of Michigan Survey of Consumers fell to a gauge of 99 for October. per a Thompson Reuters survey, Financial Times reported. MORE
According to a recent survey by Transaction Network Services (TNS), 85 percent of adults in the United States, United Kingdom and Australia believe fraud attempts on debit and credit cards are on the upswing. In-store results of the TNS survey show less trust in in-person transactions than online transactions. Here are the numbers: 3,000 | Number of adults surveyed by TNS. MORE
Investors see a sunny future for marketplace lending, according to a survey released today by Richards Kibbe & Orbe LLP (RKO) and Wharton Fintech. The results of the survey, titled 2016 Survey of U.S. MORE
A recent survey carried out by Transaction Network Services reveals some interesting findings in the way we use ATMs. Are consumers happy with the service and quantity of ATMs found in the UK and abroad? View the results in our latest infographic MORE
To learn more about the workers who deliver items such as food and groceries through startups, the San Francisco Municipal Transportation Agency (SFMTA) is launching a survey. The insights gained from this survey may also help to inform the city’s future transportation planning decisions.”. MORE
7) that it has released the results of the Ping Identity 2018 Consumer Survey: Attitudes and Behavior in a Post-Breach Era , which found that many consumers are making changes in how they interact with companies to ensure their own personal data is protected from a breach. MORE
(The Paypers) A Veridium survey has revealed an increased appetite for biometric authentication technology among consumers MORE
(The Paypers) US consumers appreciate Amazon more than other brands, according to a series of surveys conducted by Morning Consult MORE
According to the company’s 2016 Consumer Experience Index, it’s nearly a fifty-fifty split: 44% of the survey respondents indicated that they would Read More. Mobile Online Payments Social Media Technology artificial intelligence Aspect Software chatbots Facebook Messenger payments survey MORE
This new infographic looks at the results of a recent survey commissioned by TNS into how consumers use this technology. ATMs are widely available around the world, however, usage appears to vary greatly. Download your copy now MORE
The survey of about 1,000 small businesses, released last week, found that the majority of millennial entrepreneurs (81%, the survey […]. EXCLUSIVE—Small businesses owners share a mostly positive outlook on economic growth for the next year. MORE
A study from Temkin Group released today puts San Antonio-Texas-based USAA head and shoulders above every other corporation in America in terms of Net Promoter Score. Net promoter Score is a slightly controversial metric that measures customer loyalty. MORE
Bank Innovation and Berlin-based Open Bank Project reunited this year for a second annual survey on API use at banks. This week is the final week to contribute to the research. MORE
We just completed a survey with Ovum and found that: 68 percent of US firms surveyed said they are better prepared for data breaches than their competitors — up from 60 percent last year. FICO will host a Tweet Chat on this survey, July 19th at 11.00 MORE
This infographic looks at the results of a survey of US, UK and Australian adults which found 67% are concerned about the security of their credit/debit card data. Have advances in security provided reassurance to consumers that sensitive payment card data is being protected? We highlight issues for banks, acquirers, processors and merchants MORE
In a survey released last month from business-to-government (B2G) technology company Onvia , nearly 40 percent of buyers in the public sector say they feel overworked, with many reporting that it’s a struggle to find the time needed to research and author bids and requests for proposal. Electronic procurement and the rise of a B2C-like shopping experience for corporate buyers has turned the buying process into a strategic function for many organizations. MORE
Survey Related Topics PYMNTS
OCTOBER 5, 2018
To learn more about the workers who deliver items such as food and groceries through startups, the San Francisco Municipal Transportation Agency (SFMTA) is launching a survey. The insights gained from this survey may also help to inform the city’s future transportation planning decisions.”.
Bank Innovation
APRIL 11, 2017
For the third consecutive year, Bank Innovation has teamed up with Open Bank Project and (this year) the University of Warwick, to conduct a research survey on how financial institutions worldwide are prioritizing API initiatives in 2017.
PYMNTS
NOVEMBER 22, 2018
The data is part of the annual survey released ahead of the holiday. Of the 7,516 consumers surveyed, 21 percent state they will shop on the actual day of Thanksgiving, and Black Friday, the choice of 71 percent of shoppers, will be the biggest day of the Thanksgiving holiday period.
PYMNTS
OCTOBER 12, 2018
Indicating that Americans may have a less favorable view of their own finances, the University of Michigan Survey of Consumers fell to a gauge of 99 for October. per a Thompson Reuters survey, Financial Times reported.
Bank Innovation
AUGUST 8, 2018
A recent survey from the lending platform Lendtech, provides further evidence that banks and lending platforms must digitize the loan application and servicing process to capture today’s borrowers. Digitizing the lending process is still incomplete for banks of all sizes.
PYMNTS
JULY 11, 2017
In a survey released last month from business-to-government (B2G) technology company Onvia , nearly 40 percent of buyers in the public sector say they feel overworked, with many reporting that it’s a struggle to find the time needed to research and author bids and requests for proposal. Electronic procurement and the rise of a B2C-like shopping experience for corporate buyers has turned the buying process into a strategic function for many organizations.
PYMNTS
JULY 31, 2018
According to the Chicago Tribune , Americans for Financial Reform and the Center for Responsible Lending are planning to release a survey that shows at least 80 percent of Americans are concerned by Trump’s recent efforts to limit oversight of banks and payday lenders , and potentially shut down the database of consumer complaints. The two groups conducted a telephone survey at the end of June and into July of 1,000 likely voters.
Bank Innovation
MAY 18, 2017
Exclusive Marketing Operations Bank Innovation Reader Survey
Bank Innovation
OCTOBER 11, 2016
A study from Temkin Group released today puts San Antonio-Texas-based USAA head and shoulders above every other corporation in America in terms of Net Promoter Score. Net promoter Score is a slightly controversial metric that measures customer loyalty.
PYMNTS
SEPTEMBER 18, 2017
According to a recent survey by Transaction Network Services (TNS), 85 percent of adults in the United States, United Kingdom and Australia believe fraud attempts on debit and credit cards are on the upswing. In-store results of the TNS survey show less trust in in-person transactions than online transactions. Here are the numbers: 3,000 | Number of adults surveyed by TNS.
PYMNTS
OCTOBER 19, 2016
A new survey from Tripwire , a global provider of security and compliance solutions for enterprises and industrial organizations, revealed that 98 percent of professionals in the IT field believe that smart cities are vulnerable to cyberattacks. More than 200 IT professionals working for state and local governments took part in the survey, which was conducted by Dimensional Research.
Bank Innovation
APRIL 11, 2016
Investors see a sunny future for marketplace lending, according to a survey released today by Richards Kibbe & Orbe LLP (RKO) and Wharton Fintech. The results of the survey, titled 2016 Survey of U.S.
PYMNTS
JULY 31, 2017
The 2017 report from FIS surveyed nearly 500 SMEs in the U.S. PYMNTS examines some of the most telling data from the survey below. -14% B2B Payments B2B Bank banking Banks big bank FIS fis pace survey mobile banking News payments small business small business banking SME banking SME financial services SME lendingA new report from FIS finds small businesses continue to feel fed-up with their big banks, despite a rebound in large bank loan approval rates for SME borrowers.
Bank Innovation
DECEMBER 5, 2016
According to the company’s 2016 Consumer Experience Index, it’s nearly a fifty-fifty split: 44% of the survey respondents indicated that they would Read More. Mobile Online Payments Social Media Technology artificial intelligence Aspect Software chatbots Facebook Messenger payments survey
Bank Innovation
JUNE 11, 2018
Customer satisfaction is the best way to measure the success of a banking app. Even with the most innovative features, if a mobile app doesn’t please customers, then what’s the point, right?
PYMNTS
JUNE 21, 2017
Kaspersky Lab , the security software company, announced Tuesday (June 20) a new State of Industrial Cybersecurity 2017 security survey, which found that over half (54 percent) of ICS companies interviewed have experienced at least one cyber attack in the last 12 months — with one in five (21 percent) experiencing two incidents in the same timeframe. What’s more, half of the companies surveyed experienced between one and five IT security incidents in the past 12 months. “As
PYMNTS
NOVEMBER 7, 2018
7) that it has released the results of the Ping Identity 2018 Consumer Survey: Attitudes and Behavior in a Post-Breach Era , which found that many consumers are making changes in how they interact with companies to ensure their own personal data is protected from a breach.
The Paypers
FEBRUARY 14, 2019
(The Paypers) A Veridium survey has revealed an increased appetite for biometric authentication technology among consumers
PYMNTS
MAY 4, 2016
In two conflicting surveys conducted by two big banks, the answers and outlooks are decidedly mixed. That optimism is segmented regionally, however, as 53 percent of those surveyed said they felt optimistic about the local economy, 43 percent had a sanguine outlook about the national economy’s prospects and only 27 percent said they felt positive about the global economic prospects. Among key concerns raised by SMBs responding to the Bank of America survey: costs.
PYMNTS
JUNE 9, 2017
Vyze, a cloud-based FinTech for retailers, announced Thursday (June 8) it released its third annual Retail Credit Survey of consumer behavior, which finds consumers are increasingly aware of retail credit and store cards, with eight out of 10 (78 percent) shoppers today aware of financing options that retailers offer, up from just 51 percent two years ago. Vyze found Amazon wins when it comes to store cards, with 32 percent of survey respondents having one.
PYMNTS
MAY 18, 2018
Mastercard and Kaiser Associates surveyed 26 medium-sized businesses across the Middle East and Africa, and found that use of commercial card products reduces travel and expense management procedures compared with per diem employee expense programs. A new report from Mastercard links use of commercial cards to cost savings for businesses, according to reports in Verdict.
Bank Innovation
JULY 20, 2017
This is according to a survey by AxiomSL, which found that 66% of regulatory executives believe their institution needs to make investments in data management.
Bank Innovation
JANUARY 22, 2018
FX trading could, like a variety of financial services, be conducted primarily through a mobile device in a few short years, according to a survey conducted by JPMorgan Chase. The survey found that 61% of traders are “extremely” or “somewhat” likely to use a mobile trading app in 2018.
PYMNTS
OCTOBER 19, 2017
A new survey released on Wednesday (Oct. The latest data from Pepperdine University’s Graziadio School of Business and Management, along with Dun & Bradstreet, found that small businesses surveyed expected slower annual revenue growth for the second half of the year. Researchers surveyed 1,176 businesses. 18) suggests that small businesses (SMBs) are likely to reduce borrowing activity in the second half of 2017.
Mobile Payments Today
JUNE 19, 2017
This infographic looks at the results of a survey of US, UK and Australian adults which found 67% are concerned about the security of their credit/debit card data. Have advances in security provided reassurance to consumers that sensitive payment card data is being protected? We highlight issues for banks, acquirers, processors and merchants
Mobile Payments Today
NOVEMBER 14, 2018
Despite contactless and biometric payments being on the rise, a recent survey of Spanish adults commissioned by Transaction Network Services has highlighted the strong demand for ATMs for immediate access to cash. Download your copy of this infographic to learn more
Mobile Payments Today
NOVEMBER 26, 2018
A recent survey carried out by Transaction Network Services reveals some interesting findings in the way we use ATMs. Are consumers happy with the service and quantity of ATMs found in the UK and abroad? View the results in our latest infographic
Mobile Payments Today
JULY 19, 2017
This new infographic looks at the results of a recent survey commissioned by TNS into how consumers use this technology. ATMs are widely available around the world, however, usage appears to vary greatly. Download your copy now
Bank Innovation
NOVEMBER 15, 2017
The survey of about 1,000 small businesses, released last week, found that the majority of millennial entrepreneurs (81%, the survey […]. EXCLUSIVE—Small businesses owners share a mostly positive outlook on economic growth for the next year.
PYMNTS
JUNE 30, 2017
The survey, the Q2 PCA Index, released Thursday (June 29), found 66 percent of U.S. Women- and minority-owned businesses also reported greater effects of slowing AR payments on their ability to grow, the survey found. A new report from Dun & Bradstreet and the Pepperdine Graziadio School of Business and Management finds the majority of small- and medium-sized enterprises in the U.S. are facing cash flow challenges.
Bank Innovation
OCTOBER 18, 2018
Banks need not fear large technology companies like Google or Apple taking their business.
PYMNTS
OCTOBER 19, 2016
According to a report , a new survey by early-stage venture capital firm Blumberg Capital found three in five Americans say banks aren’t doing a good job of keeping up with their needs. What’s more, according to the survey, 75 percent of survey respondents said FinTech gives them more power and control of their finances, while 65 percent said FinTech gives them access to financial tools that were previously reserved for the wealthy.
PYMNTS
NOVEMBER 7, 2017
suppliers could lose a lot of business from their EU corporate clients, according to a new survey by the Chartered Institute of Procurement & Supply (CIPS). 6), the CIPS survey found that 63 percent of non-British EU companies say they plan to remove at least part of their supply chains from the U.K. According to the CIPS survey, even if policymakers make headway in discussions, some U.K.
Bank Innovation
DECEMBER 19, 2017
When it comes to the innovations in finance that will impact the way future organizations are run, artificial intelligence and machine learning is likely to have a larger effect than bitcoin or cryptocurrency, a survey from investor communications company Mediant found.
Bank Innovation
JUNE 9, 2016
Bank Innovation and Berlin-based Open Bank Project reunited this year for a second annual survey on API use at banks. This week is the final week to contribute to the research.
PYMNTS
SEPTEMBER 26, 2017
The survey also found that while small businesses understand financial data is important to their ability to forecast and track performance, SMB owners may not be adequately making use of the information. Overall, 47 percent of businesses surveyed said they are experiencing “moderate-to-high” stress when it comes to financial and revenue performance, with 41 percent reporting the same about their ability to source growth opportunities.
Celent Banking
OCTOBER 15, 2014
Celent recently surveyed about 100 North American banks and credit unions to understand the state of analytics adoption and the drivers behind its growth. The survey found that just 29% of responding financial institutions thought their organizations were highly data-driven.
PYMNTS
MARCH 13, 2018
In an annual survey of the reputations of the “most visible” corporate brands, Apple Inc. The reason behind Apple and Alphabet’s fall in the Harris Poll Reputation Quotient survey may have had to do with their lack of product releases, which tend to garner attention. The poll was based on a survey of 25,800 U.S. Since 1999, the survey has ranked the reputations of “the most visible” brands.
FICO
JULY 16, 2018
We just completed a survey with Ovum and found that: 68 percent of US firms surveyed said they are better prepared for data breaches than their competitors — up from 60 percent last year. FICO will host a Tweet Chat on this survey, July 19th at 11.00
The Paypers
OCTOBER 30, 2018
(The Paypers) US-based fintech LevaData has issued a survey on Strategic Sourcing and Procurement uncovering a widening performance gap in the procurement industry
Accenture
JUNE 30, 2016
Everyday Bank Featured banking innovation Consumer Digital Banking Survey Banking Customer ServicesThe late Muhammad Ali was a cultural and sporting icon for over 50 years.
The Paypers
DECEMBER 27, 2018
(The Paypers) US consumers appreciate Amazon more than other brands, according to a series of surveys conducted by Morning Consult
PYMNTS
JUNE 26, 2018
Kaspersky Lab , the security company, announced Tuesday (June 26) a new “State of Industrial Cybersecurity 2018” survey, which found that 65 percent of organizations globally believe that OT/ICS security risks are more likely with IoT over the next year. In a press release , Kaspersky Lab said that, with organizations realizing the risk with IoT use cases, managing connected devices is a major priority of 53 percent of survey respondents.
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