Michigan University’s Consumer Survey Shows Continued Economic Rebound 

PYMNTS

1-10 survey of American consumers by the University of Michigan show an unexpected upturn, with respondents anticipating larger income gains and lower inflation during the year ahead, the University of Michigan reported on Friday (Oct. The preliminary results of an Oct.

Survey: What Are Your API Priorities?

Bank Innovation

For the third consecutive year, Bank Innovation has teamed up with Open Bank Project and (this year) the University of Warwick, to conduct a research survey on how financial institutions worldwide are prioritizing API initiatives in 2017.

Survey 246

San Francisco Surveys On-Demand Delivery Couriers

PYMNTS

To learn more about the workers who deliver items such as food and groceries through startups, the San Francisco Municipal Transportation Agency (SFMTA) is launching a survey. The insights gained from this survey may also help to inform the city’s future transportation planning decisions.”.

Last chance! Today is last day of BI’s Reader Survey

Bank Innovation

As a bonus, if you complete our reader survey by the […]. Exclusive Bank Innovation surveyAttention readers! Today, May 24, is the final day to make your voice heard and help shape the content of Bank Innovation.

Survey 151

Survey: Disney, Apple May Not Pose Big Risk To Netflix

PYMNTS

A new survey suggests that Netflix users won’t jettison the service when new offerings from Apple and Disney launch in the next few weeks, and if anything, users may add multiple services and spend less on traditional TV.

Survey 211

Most Consumers Want to Apply For and Service Loans Digitally, Survey Says

Bank Innovation

A recent survey from the lending platform Lendtech, provides further evidence that banks and lending platforms must digitize the loan application and servicing process to capture today’s borrowers. Digitizing the lending process is still incomplete for banks of all sizes.

Survey 191

Survey: Help Us Make Bank Innovation Better (and Win $100)

Bank Innovation

Exclusive Marketing Operations Bank Innovation Reader Survey

Survey 180

SNB Survey Finds Just 50 Percent Of Swiss Bank Online

PYMNTS

A new survey of 34 banks in Switzerland showed that only about 50 percent of the population bank online, according to a report by Reuters. . The survey was conducted by the Swiss National Bank (SNB) and released on Tuesday (Aug.

Survey 199

Survey: Teens Slated To Spend Lowest Amount Since 2011

PYMNTS

A survey by Piper Jaffray gathered the data from 9,500 teens across 42 U.S. 1 rank, and lululemon hit a new survey high as the No. Within footwear, Crocs also achieved a new survey record as the 7th preferred footwear brand.”.

Survey 151

USAA Rules Latest Net Promoter Score Survey

Bank Innovation

A study from Temkin Group released today puts San Antonio-Texas-based USAA head and shoulders above every other corporation in America in terms of Net Promoter Score. Net promoter Score is a slightly controversial metric that measures customer loyalty.

Survey 274

Better B2B eCommerce More Important Than Price: Survey

PYMNTS

A better eCommerce experience is more important than finding cheaper prices for corporate buyers, according to a new survey from Avionos.

Survey 253

Half of Investors Allocate Capital to Marketplace Lending, Survey Shows

Bank Innovation

Investors see a sunny future for marketplace lending, according to a survey released today by Richards Kibbe & Orbe LLP (RKO) and Wharton Fintech. The results of the survey, titled 2016 Survey of U.S.

Survey 151

Government Procurement Lacks Agility, Transparency, Survey Finds

PYMNTS

In a survey released last month from business-to-government (B2G) technology company Onvia , nearly 40 percent of buyers in the public sector say they feel overworked, with many reporting that it’s a struggle to find the time needed to research and author bids and requests for proposal. Electronic procurement and the rise of a B2C-like shopping experience for corporate buyers has turned the buying process into a strategic function for many organizations.

Survey 171

Survey Shows Fall In US Consumer Sentiment

PYMNTS

Indicating that Americans may have a less favorable view of their own finances, the University of Michigan Survey of Consumers fell to a gauge of 99 for October. per a Thompson Reuters survey, Financial Times reported.

Survey 204

NRF Survey: 164M Shoppers This Thanksgiving Weekend

PYMNTS

The data is part of the annual survey released ahead of the holiday. Of the 7,516 consumers surveyed, 21 percent state they will shop on the actual day of Thanksgiving, and Black Friday, the choice of 71 percent of shoppers, will be the biggest day of the Thanksgiving holiday period.

Survey 198

Customers Don’t Prefer Chatbots Over Humans Yet—But They Will, Says Survey

Bank Innovation

According to the company’s 2016 Consumer Experience Index, it’s nearly a fifty-fifty split: 44% of the survey respondents indicated that they would Read More. Mobile Online Payments Social Media Technology artificial intelligence Aspect Software chatbots Facebook Messenger payments survey

Survey 184

Fidelity Survey Finds Institutional Investors Are Eyeing Crypto

Bank Innovation

About half of institutional investors consider digital assets to be worthy of holding in portfolios, according to a survey commissioned by Fidelity Investments.

Survey 141

Costco Slips Past Amazon In Annual Customer Satisfaction Survey

PYMNTS

A new survey found that Costco Wholesale has beat out Amazon in customer satisfaction. This is the first time the survey included Costco in its internet retail category.

Survey 224

New Survey Shows Vast Amount Of Americans Support CFPB

PYMNTS

According to the Chicago Tribune , Americans for Financial Reform and the Center for Responsible Lending are planning to release a survey that shows at least 80 percent of Americans are concerned by Trump’s recent efforts to limit oversight of banks and payday lenders , and potentially shut down the database of consumer complaints. The two groups conducted a telephone survey at the end of June and into July of 1,000 likely voters.

Survey 140

Best Practices for Branch Surveys Customers Will Want to Take

ForwardBanker

The post Best Practices for Branch Surveys Customers Will Want to Take appeared first on Deluxe FI. Nearly everyone has at least one childhood memory of doing something silly or pointless simply because everyone around you was doing it.

Fed Survey: Loan Standards Ease For Smaller Firms

PYMNTS

A survey of bank officers published on Monday (Aug. According to the survey, demand didn’t grow for commercial loans in Q2.

Survey 170

USAA Tops Two Separate Mobile Banking Surveys

Bank Innovation

Customer satisfaction is the best way to measure the success of a banking app. Even with the most innovative features, if a mobile app doesn’t please customers, then what’s the point, right?

Survey 151

Survey: 58 Pct Of Gen Z Shoppers Have Used BOPIS

PYMNTS

In a survey released by automated parcel locker provider Package Concierge , 58 percent of Generation Z shoppers were said to have used buy online, pick up in-store (BOPS) for a purchase.

Survey 170

Canadians remain worried about data security: Digital ID survey

The Paypers

(The Paypers) A new survey suggests the majority of Canadians remain worried about the security of their personal information online

Harvard And Capital One Survey Mid-Market B2B ePayments Adoption

PYMNTS

A new report from Harvard Business Review Analytic Services and Capital One surveyed businesses with revenues between $25 million and $2 billion to explore how they’re embracing electronic B2B payments — and what’s holding them back from making progress.

Survey 216

McKinsey Bank Survey Shows 50 Percent Not Strong Enough To Survive Slump

PYMNTS

In addition to Accenture’s research, 240 bank executives across 22 countries were surveyed about their plans to capitalize on digital disruption. McKinsey’s annual review of global banks shows that more than half couldn’t handle an economic slump, Bloomberg reported on Monday (Oct. 21). “We

Survey 130

Today In Data: TNS Survey Shows Customers’ Security Insecurities

PYMNTS

According to a recent survey by Transaction Network Services (TNS), 85 percent of adults in the United States, United Kingdom and Australia believe fraud attempts on debit and credit cards are on the upswing. In-store results of the TNS survey show less trust in in-person transactions than online transactions. Here are the numbers: 3,000 | Number of adults surveyed by TNS.

Survey 143

Smart Grids Aren’t Secure, Survey Says

PYMNTS

A new survey from Tripwire , a global provider of security and compliance solutions for enterprises and industrial organizations, revealed that 98 percent of professionals in the IT field believe that smart cities are vulnerable to cyberattacks. More than 200 IT professionals working for state and local governments took part in the survey, which was conducted by Dimensional Research.

Survey 209

Survey: Americans Optimistic, Yet Anxious, About Savings

PYMNTS

A new survey by CNBC showed that Americans are feeling optimistic about their ability to save for the future, but are also still anxious about it. The survey, which was conducted in March, polled 2,300 adults. More than half of the adults surveyed were “somewhat more confident” (30 percent) or “much more confident” (27 percent) about their ability to save than they were three years ago.

Survey 118

Invest in Data Management to Fight Regulatory Challenges, Survey Says

Bank Innovation

This is according to a survey by AxiomSL, which found that 66% of regulatory executives believe their institution needs to make investments in data management.

Survey 180

Small Business, Big Banking Not A Winning Combo, Survey Finds

PYMNTS

The 2017 report from FIS surveyed nearly 500 SMEs in the U.S. PYMNTS examines some of the most telling data from the survey below. -14% B2B Payments B2B Bank banking Banks big bank FIS fis pace survey mobile banking News payments small business small business banking SME banking SME financial services SME lendingA new report from FIS finds small businesses continue to feel fed-up with their big banks, despite a rebound in large bank loan approval rates for SME borrowers.

Survey 152

FX Traders Are ‘Extremely Likely’ to Use Mobile Trading Apps, Survey Finds

Bank Innovation

FX trading could, like a variety of financial services, be conducted primarily through a mobile device in a few short years, according to a survey conducted by JPMorgan Chase. The survey found that 61% of traders are “extremely” or “somewhat” likely to use a mobile trading app in 2018.

Survey 184

New Survey By Kaspersky Lab Shows Cyber Attacks Are Alive And Kicking

PYMNTS

Kaspersky Lab , the security software company, announced Tuesday (June 20) a new State of Industrial Cybersecurity 2017 security survey, which found that over half (54 percent) of ICS companies interviewed have experienced at least one cyber attack in the last 12 months — with one in five (21 percent) experiencing two incidents in the same timeframe. What’s more, half of the companies surveyed experienced between one and five IT security incidents in the past 12 months. “As

Survey 167

The Best Tech IPO Of 2019 (Survey)

CB Insights

The post The Best Tech IPO Of 2019 (Survey) appeared first on CB Insights Research. 2019 is shaping up to be a blockbuster year for tech IPOs. GET THE 38-PAGE 2019 TECH IPO PIPELINE REPORT. Download the free report to go deep on 286 of tech’s highest-value private companies.

Survey Reveals Payment Data Security Concerns

Mobile Payments Today

This infographic looks at the results of a survey of US, UK and Australian adults which found 67% are concerned about the security of their credit/debit card data. Have advances in security provided reassurance to consumers that sensitive payment card data is being protected? We highlight issues for banks, acquirers, processors and merchants

Survey 111

Global ATM Survey Reveals Significant Regional Differences

Mobile Payments Today

This new infographic looks at the results of a recent survey commissioned by TNS into how consumers use this technology. ATMs are widely available around the world, however, usage appears to vary greatly. Download your copy now

The Problem With Customer Opinion Surveys and Strategy

Alex Jimenez

The writers derive these claims from customer opinion polls and immediately jump to conclusions without understanding survey methodology. Some researchers and consultants conduct customer opinion surveys with biased questions and limited responses.

A Tale Of Two (SMB) Surveys

PYMNTS

In two conflicting surveys conducted by two big banks, the answers and outlooks are decidedly mixed. That optimism is segmented regionally, however, as 53 percent of those surveyed said they felt optimistic about the local economy, 43 percent had a sanguine outlook about the national economy’s prospects and only 27 percent said they felt positive about the global economic prospects. Among key concerns raised by SMBs responding to the Bank of America survey: costs.

Survey 116

Millennial Small Business Owners Are Most Optimistic About 2018 Growth, BofA Survey Says

Bank Innovation

The survey of about 1,000 small businesses, released last week, found that the majority of millennial entrepreneurs (81%, the survey […]. EXCLUSIVE—Small businesses owners share a mostly positive outlook on economic growth for the next year.

Survey 181

Is Your Financial Institution Data Driven? Survey says, ‘Probably Not’

Celent Banking

Celent recently surveyed about 100 North American banks and credit unions to understand the state of analytics adoption and the drivers behind its growth. The survey found that just 29% of responding financial institutions thought their organizations were highly data-driven.

Survey 218

Final Days of API Survey with Open Bank Project

Bank Innovation

Bank Innovation and Berlin-based Open Bank Project reunited this year for a second annual survey on API use at banks. This week is the final week to contribute to the research.

Survey 164

Vyze Survey: Consumers Aware Store Cards Are A Financing Option

PYMNTS

Vyze, a cloud-based FinTech for retailers, announced Thursday (June 8) it released its third annual Retail Credit Survey of consumer behavior, which finds consumers are increasingly aware of retail credit and store cards, with eight out of 10 (78 percent) shoppers today aware of financing options that retailers offer, up from just 51 percent two years ago. Vyze found Amazon wins when it comes to store cards, with 32 percent of survey respondents having one.

Survey 109

Fed Survey: Unbanked Share of Americans at 6%

ABA Community Banking

The post Fed Survey: Unbanked Share of Americans at 6% appeared first on ABA Banking Journal. Community Banking Economy Newsbytes Policy Retail/Marketing Wealth Management Consumer lending Financial wellness Surveys Unbanked UnderbankedSixty-one percent (up 11 points from 2013) said they could cover a $400 emergency expense in cash, a benchmark often cited by policymakers.