Tips on Building Banking Trust From One of the World’s Most Trusting Markets

Accenture

It’s hard to overstate the importance of trust in banking—which makes the findings of our latest Global Banking Consumer Study concerning for banks. Uncategorized Banking consumer study COVID-19

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Study Confirms Love Match Between BNPL and ‘Second-Chance Consumers’

PYMNTS

Per the study, “a second-chance consumer is not necessarily a consumer who would be an unreliable or undesirable shopper. Per the study, “many consumers see BNPL as a way to stretch their budgets.

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The Digital Customer is Here to Stay – Five Principles to Keep Them Engaged

Accenture

And I drew on the UK findings from our Banking Consumer Study: Making digital more human to examine the….

New Study Finds Strong Demand for Lease-to-Own Options Amid the BNPL Boom

PYMNTS

Leasing to own allows consumers to make payments on a product over time while using it — along with early purchase options or the choice to return it without further obligation,” per the study.

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Realizing the Benefits of Automated Machine Learning

How are organizations using machine learning and artificial intelligence (AI) to derive business value? Renowned author and professor Tom Davenport explains the rise of automated machine learning, its benefits, and success stories from businesses that are already using it.

Five Key Takeaways From PYMNTS’ BNPL Study

PYMNTS

According to PYMNTS’ new study, Buy Now, Pay Later: Millennials and the Shifting Dynamics of Online Credit , which surveyed nearly 15,000 U.S. BNPL may not be widely used today compared to other online payment options, but the same cannot be said for BNPL’s market potential, the study said.

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New Healthcare Study: More Patients Willing To Switch To Doctors With Better Digital Tools

PYMNTS

According to the July Connected Healthcare study, “the majority of respondents — 78 percent — prefer to visit their providers in person. Healthcare digital shift News PYMNTS Study Rectangle HealthThere’s a change in the air for healthcare.

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New Pandenomics Study: 76 Percent of SMBs Say Local Economies Still on Recovery Road

PYMNTS

Per the new study, “The majority of Main Street SMBs say their communities’ economic health hinges on their safety from contagion, and that economic recovery is impossible as long as the pandemic continues. Pandenomics Coronavirus economy Main Street News PYMNTS Study SMBs

Study 206

Study: 69 Percent Of Consumers Say They Want Subscription Bundles

PYMNTS

Th e study also found that consumers with the most subscription plans more commonly prefer subscription bundles. Subscription bundles are making a comeback, especially as consumers spend more time at home under lockdown measures as the number of COVID-19 cases continues to rise.

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Study: COVID-19 Fraud Reaches $100M

PYMNTS

Maine led the pack, where monthly complaints of coronavirus scams and identity theft quadrupled from March through July, the study said. SocialCatfish.com, the identity verification nonprofit, reported U.S.

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How Banks Are Winning with AI and Automated Machine Learning

Banks have always relied on predictions to make their decisions. Estimating the risks or rewards of making a particular loan, for example, has traditionally fallen under the purview of bankers with deep knowledge of the industry and extensive expertise. But times are changing. Today, banks realize that data science can significantly speed up these decisions with accurate and targeted predictive analytics. By leveraging the power of automated machine learning, banks have the potential to make data-driven decisions for products, services, and operations. Read the white paper, How Banks Are Winning with AI and Automated Machine Learning, to find out more about how banks are tackling their biggest data science challenges.

New Study: Static Web Content Bad For Account Holder Engagement

PYMNTS

These results suggest that consumers find it difficult to access the information they are looking for because relevant information is often buried,” per the study. Digital Banking banking digital shift News PYMNTS Study SundaySky

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New Credit Union Study: 100% of CUs Identify Portfolio Leakage as a Current Problem

PYMNTS

National banks are by far the most common type of institution from which both CU members and non-CU members obtain products and services outside their primary FIs, but they are not CUs' only competition for portfolio originations,” per the latest study.

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New Study: Australians Love Local Loyalty Programs — When They Can Find Them

PYMNTS

PYMNTS surveyed a census-balanced panel of over 1,050 Australian consumers as part of a larger study of over 4,500 consumers in Australia, Brazil, the U.K. SMBs international loyalty rewards News Pollinate PYMNTS Study Retail

Study 208

New Study: Restaurant Loyalty Programs Getting Businesses Boiling Again

PYMNTS

Restaurant innovation Consumer Spending loyalty rewards News PYMNTS Study QSRs Restaurants RetailWhat can we learn from the humble pizza?

Study 204

How Banks Are Winning with AI and Automated Machine Learning

Banks have always relied on predictions to make their decisions. Estimating the risks or rewards of making a particular loan, for example, has traditionally fallen under the purview of bankers with deep knowledge of the industry and extensive expertise. But times are changing. Today, banks realize that data science can significantly speed up these decisions with accurate and targeted predictive analytics. By leveraging the power of automated machine learning, banks have the potential to make data-driven decisions for products, services, and operations. Read the white paper, How Banks Are Winning with AI and Automated Machine Learning, to find out more about how banks are tackling their biggest data science challenges.

New Healthcare Study: Emergency Intervention Needed For Patient Payments, Experiences

PYMNTS

Some study findings have a way of leaping out, like this one: The Healthcare Payment Experience Report found that nearly two-thirds of patients want access to payment plans. Healthcare Editors' Picks Healthcare Payment Experience Report News payments PYMNTS Study Rectangle Health

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Case Study - West Suburban Bank

ATM Marketplace

Read our case study on how West Suburban Bank increased ITM/ATM uptime and availability with service and support

BoE Enlists Payments, FinTech Firms to Study CBDC

PYMNTS

The Bank of England has staffed two third-party working groups, which will provide input as the central bank looks into a central bank digital currency (CBDC), The Block reported. The groups are the Engagement Forum and the Technology Forum.

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New BNPL Study: Consumers At All Income Levels Using POS Credit To Manage Spend

PYMNTS

As the study states, “Around 29 million U.S. Buy Now Pay Later buy now pay later Consumer Spending News PYMNTS Study Retail sezzleAre installment payments evolutionary or revolutionary?

Study 208

5 Essential Pieces of a Prospecting Solution

As organizations chase new revenue targets, B2B sales leaders must examine cutting edge prospecting solutions that proactively help reps identify, connect with, and close qualified buyers faster. This eBook aims to help B2B sales leaders better understand the five essential features your prospecting solution must include.

PYMNTS Paytronix Study: Superconnected And Mainstream Mobile Users See Loyalty Differently

PYMNTS

This is more than three times the share of superconnected consumers who plan to do so,” per the study. Restaurant innovation loyalty rewards mobile order ahead News Paytronix PYMNTS Study RestaurantsWho are the “superconnected consumers” and how are they ordering food?

Study 211

Finding the Human Touch in an Increasingly Digital World

Accenture

As our recent Global Banking Consumer Study found, the pandemic has driven a huge shift towards digital interactions in every market. The spike in demand for digital banking experiences caused by the COVID-19 pandemic has already reshaped the global banking industry.

PYMNTS Pandenomics Study: Many Shifters Prefer Digital Living To The Physical World

PYMNTS

Retail brick and mortar COVID-19 digital economy digital shift ecommerce economy News Pandenomics® PYMNTS StudyRetailing will never be the same as it was just 15 months ago.

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NEW STUDY: Local Loyalty Programs Turn Good Intentions Into Foot Traffic For UK Merchants

PYMNTS

SMBs Contactless loyalty rewards Main Feature Making Loyalty Work For Small Businesses News Pollinate PYMNTS Study Retail Security U.K.The past year has pushed local businesses into the limelight in the United Kingdom.

Study 208

Best Practices for a Marketing Database Cleanse

As frustrating as contact and account data management can be, this is still your database – a massive asset to your organization, even if it is rife with holes and inaccurate information. Entrusting a vendor to help maintain its accuracy and completeness is no ordinary engagement. Download ZoomInfo’s latest data-driven eBook aimed to help marketing leaders understand the best practices around choosing a B2B contact data provider.

Study: Manual AR Processes Slow Payments Collection By As Much As 67 Percent

PYMNTS

This is the key takeaway from a study of 2,203 small to large businesses representing a variety of sectors. B2B Payments accounts receivable American Express automation B2B Payments Innovation Readiness Playbook DSO Invoices Main Feature News PYMNTS Study

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Telekom Slovenije Google Play & Fortumo case study

Mobile Payments Today

Telekom Slovenije Google Play & Fortumo case study: doubling Google Play spend limits

Singapore Case Study: One Wallet. Multiple Uses.

Mobile Payments Today

This case study focuses on how Telepin was able to help a large Signapore telecommunications company provide mobile financial services to an economically diverse clientel

Visa Mobility Study: Most Want Contactless Payments On Public Trans

PYMNTS

The nine-market global mobility study released on Thursday (July 29) shows contactless payments, masks and social distancing are on the minds of commuters making plans to return to the workplace after more than a year of COVID-19 lockdowns and restrictions.

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Study: 75 Pct Of Shoppers Will Keep Digital Habits After Pandemic

PYMNTS

Read More On Digital Shift: Digital Payments Coronavirus COVID-19 digital commerce digital shift ecommerce Editors' Picks News PYMNTS Study

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PYMNTS Pollinate Study: ‘Local Loyalty’ A Huge Worldwide Opportunity For Shoppers, Merchants

PYMNTS

SMBs loyalty rewards News Pollinate PYMNTS Study RetailReconnoitering the levers and dials of experience as it relates to loyalty, PYMNTS researchers recently uncovered four distinct personas emerging post-pandemic.

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New Study: Firms Wait 18 Percent Longer To Get Paid Without AR Automation

PYMNTS

B2B Payments accounting AR automation B2B collections Innovation News PYMNTS StudyAt a time when rapid digitization is the order of the day, many businesses are still relying on manual accounts receivable (AR) processes that decelerate collections and cash flow.

Study 219

Brainard says Fed studying potential for US digital currency

Bank Innovation

central bank is studying the feasibility of a digital currency, said Federal Reserve Governor Lael Brainard. The U.S.

Study 223

Study finds mobile surpasses PC enrollments

Bank Innovation

According to a study from IDology, an identity verification and fraud prevention company, 61% of Americans used a smartphone to enroll in some sort of an account this year, while 56% used a computer or laptop. The study also found a 19% jump […]. Mobile enrollments made some major leaps this year, surpassing even computer enrollments.

Study 172

Study Reveals Consumers’ Mobile Shopping Behaviors

PYMNTS

However, according to the Remote Payments Study conducted by PYMNTS in September 2018, behavior habits are shared by consumers based on income, age and gender. Mobile Commerce consumer behavior mcommerce Mobile Payments Mobile shopping News Payment Methods Remote Payments Study Retail SmartphonesConsumer dependence on smartphones is often derided as a distraction, but they have also become a vital mobile shopping and buying tool – whether in-store or from a living room sofa.

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