INDUSTRY INSIGHTS YOUR PEERS ARE READING
Corporate card and financial product startup Brex is best known as an enabling platform for businesses, with a focus on startups. The three-year-old company, which is reportedly valued at $2.6 billion, initially spread the word about its offerings through word-of-mouth referrals. MORE
First there was the financial crisis of 2008. Then years of negative interest rates. Now, banks face what one financial regulator calls the “real game changer.” MORE
Guest bloggers Alex, Devon, Eliza and Reagan – from Accenture’s Emerging Leaders Program – wrap up their two-part series on how a consortium model can help regional retail banks keep up with the tech acquisition capabilities of larger banks. MORE
Japan is looking to JPMorgan Chase & Co.’s s blockchain-based information network for payments, Bloomberg reported on Monday (Dec. MORE
Since your bank's primary value proposition is service and you are likely striving for a superior customer experience, then it would make sense that the first stop you should make is to improve your ability to communicate with the customer. MORE
SoftBank is giving up on the dog-walking startup Wag after investing $300 million two years ago, The Wall Street Journal (WSJ) reported on Monday (Dec. MORE
This is the time of year when banks think about what strategies and investments to pursue in the coming year. MORE
The notion that customers don’t trust non-legacy banking brands is starting to fade, at least in the U.K. A study from consultancy A.T. Kearney released this month entitled “How Convenience, Innovation, and Trust Will Shape Tomorrow’s Banking,” noted that while U.K. MORE
Zillow Offers launched in Los Angeles and Orange County on Monday (Dec. 9), its second-largest housing market in the nation, GeekWire reported. San Diego and the Inland Empire areas already had Zillow Offers, and the company’s LA expansion covers much of Southern California. MORE
Things we’re reading today include … Global financial watchdogs take aim at Big Tech’s data dominance U.S. MORE
FlexPay, a Montreal-based FinTech company that uses artificial intelligence (AI) and machine learning to aid merchants in recouping revenue lost from falsely declined transactions, has raised $6 million in a funding round, according to a release. MORE
The morning’s Employment Situation Report from the Bureau of Labor Statistics showed a fairly (and surprisingly) strong labor market. There were 266,000 new jobs added in the month of November, compared to the 188,000 new jobs expected. MORE
The main blog headlines are … Treating Customers Unfairly (#HSBC) I’ve blogged many times that so called free banking is a fallacy. MORE
Canadian business bank CWB Financial Group will roll out personalized insights within its app and online platform in 2020. MORE
The Clearing House (TCH) showed encouraging progress for the digital financial ecosystem last month when they proposed their model financial data sharing agreement. Kabbage and Plaid support simple and uniform rules for data sharing. MORE
Building on my blog post last week, showing the views of 1997, it was clear years ago that banking was under siege. However, that siege never happened. Tesco thought that most banks were “a bunch of clowns”, but never cracked the market and still have not. MORE
With the Windows 10 migration just months away, a growing number of banks and credit unions are considering simply walking away from traditional Windows-PC based ATMs, perpetual ATM upgrade expenses and the short software life cycles MORE
Back in 1997, I was tasked with writing a strategy for NCR. The strategy had to review the likelihood that other industries would enter banking and what threat or opportunity this offered. MORE
Welcome to the latest episode of our weekly wrap video series, for the week ending Friday, December 6, 2019. MORE
Billions of people do not have access to a bank account, either due to the lack of income, unstable financial markets or the lack of verifyable identification. At the same time, millions of these same people operate in major consumer markets and shop for food, apparel, household goods and gifts MORE
Despite the plethora of payment choices we have today, many of us are still using our debit cards. Carol Specogna, Fiserv's VP of card services, gives an overview of the market and talks about new technologies that FIs can leverage to boost their debit card revenue MORE
Assume for a second that your bank screws up and causes a problem. The customer comes in or calls to complain - Do you apologize? Of course, you do – but then what? For the most part, community banks are fantastic and solving problems and making customers happy. MORE
Is there a fintech bubble? There are good arguments for both sides of the coin. Ultimately, one side wins out MORE
Short-term corporate housing company Zeus has raised $55 million in a series B funding round, according to a blog post by the company. The round was led by TI Platform Management with participation from Airbnb , Spike Ventures, Comcast, CEAS Investments, NFX and Initialized Capital. MORE
Marbue Brown, head of customer experience for consumer banking at JPMorgan Chase, believes that customers need to walk away feeling fulfilled when they engage the bank at the branch, on the phone or within the mobile app MORE
In 2017, Andreessen Horowitz general partner Alex Rampell said that of all the tech giants that could make a major move in financial services: “Amazon is the most formidable. If Amazon can get you lower-debt payments or give you a bank account, you’ll buy more stuff on Amazon.”. MORE
The past several months have seen bitcoin perhaps overshadowed (just a bit) by any number of large-scale efforts to bring digital coins to mainstream society. Chief among those efforts, of course, has been the (continuing) news that China is set to launch a nationalized digital version of the yuan. MORE
Recent acquisitions illustrate how data is driving fintech valuations. Fintech deals continue to dominate the financial service headlines, and a growing number of these transactions are in analytics. nCino recently announced. MORE
Auto Finance News is excited to announce that applications are open for the 2020 DEMOvation Challenge, which will take place at the Auto Finance Innovation Summit on March 10-11 at the Omni San Diego. MORE
Key Takeaways. The landscape around banking hemp and hemp-related businesses is very confusing. A joint statement was issued to provide guidance to institutions regarding banking hemp. The guidance does not cover marijuana banking. . Seeing through the smoke. MORE
I’ve blogged many times that so called free banking is a fallacy. It’s actually only free as long as you don’t go overdrawn. The result is that the most financially challenged group of customers pay for the wealthy bank users, by being stiffed with high costs and fees. MORE
The business of banking is reaching a critical inflection point as ‘challengers’ take market share and incumbents implement strategies to accelerate their digital transformation efforts to enhance customer journeys. MORE
A further discussion about data and the key issue of who should have access. During a recent lunch, we talked about how Chinese citizens allow the government to see all of their digital footprint via Tencent and Alibaba, but they do this for a number of reasons. MORE
A record holiday shopping performance on Cyber Monday was driven by heavy use of mobile by retailers looking to take advantage of the short holiday season MORE
Even as consumers turn to online banking, they still appreciate face-to-face interactions especially when it comes to complex transactions. Auriga's Mark Aldred explains how banks can implement video banking into their branches MORE
Power announced that three wealth management firms, Charles Schwab, Wells Fargo, and Edward Jones, received high customer satisfaction scores on their mobile apps relative to the rest of the brokerage industry. MORE
Chris Skinner
DECEMBER 9, 2019
A further discussion about data and the key issue of who should have access. During a recent lunch, we talked about how Chinese citizens allow the government to see all of their digital footprint via Tencent and Alibaba, but they do this for a number of reasons.
Bank Innovation
DECEMBER 9, 2019
The business of banking is reaching a critical inflection point as ‘challengers’ take market share and incumbents implement strategies to accelerate their digital transformation efforts to enhance customer journeys.
Abrigo
DECEMBER 6, 2019
The morning’s Employment Situation Report from the Bureau of Labor Statistics showed a fairly (and surprisingly) strong labor market. There were 266,000 new jobs added in the month of November, compared to the 188,000 new jobs expected.
Mobile Payments Today
DECEMBER 6, 2019
Marbue Brown, head of customer experience for consumer banking at JPMorgan Chase, believes that customers need to walk away feeling fulfilled when they engage the bank at the branch, on the phone or within the mobile app
Banker to Banker
DECEMBER 9, 2019
Assume for a second that your bank screws up and causes a problem. The customer comes in or calls to complain - Do you apologize? Of course, you do – but then what? For the most part, community banks are fantastic and solving problems and making customers happy.
Bank Innovation
DECEMBER 9, 2019
The notion that customers don’t trust non-legacy banking brands is starting to fade, at least in the U.K. A study from consultancy A.T. Kearney released this month entitled “How Convenience, Innovation, and Trust Will Shape Tomorrow’s Banking,” noted that while U.K.
Community Banking Brief brings together the best content for Community Banking professionals from the widest variety of industry thought leaders.
Mobile Payments Today
DECEMBER 5, 2019
Billions of people do not have access to a bank account, either due to the lack of income, unstable financial markets or the lack of verifyable identification. At the same time, millions of these same people operate in major consumer markets and shop for food, apparel, household goods and gifts
Banker to Banker
DECEMBER 9, 2019
Since your bank's primary value proposition is service and you are likely striving for a superior customer experience, then it would make sense that the first stop you should make is to improve your ability to communicate with the customer.
Chris Skinner
DECEMBER 8, 2019
Things we’re reading today include … Global financial watchdogs take aim at Big Tech’s data dominance U.S.
Bank Innovation
DECEMBER 9, 2019
First there was the financial crisis of 2008. Then years of negative interest rates. Now, banks face what one financial regulator calls the “real game changer.”
PYMNTS
DECEMBER 9, 2019
SoftBank is giving up on the dog-walking startup Wag after investing $300 million two years ago, The Wall Street Journal (WSJ) reported on Monday (Dec.
Mobile Payments Today
DECEMBER 3, 2019
A record holiday shopping performance on Cyber Monday was driven by heavy use of mobile by retailers looking to take advantage of the short holiday season
Accenture
DECEMBER 3, 2019
Guest bloggers Alex, Devon, Eliza and Reagan – from Accenture’s Emerging Leaders Program – wrap up their two-part series on how a consortium model can help regional retail banks keep up with the tech acquisition capabilities of larger banks.
Chris Skinner
DECEMBER 8, 2019
Building on my blog post last week, showing the views of 1997, it was clear years ago that banking was under siege. However, that siege never happened. Tesco thought that most banks were “a bunch of clowns”, but never cracked the market and still have not.
Bank Innovation
DECEMBER 9, 2019
Corporate card and financial product startup Brex is best known as an enabling platform for businesses, with a focus on startups. The three-year-old company, which is reportedly valued at $2.6 billion, initially spread the word about its offerings through word-of-mouth referrals.
PYMNTS
DECEMBER 9, 2019
Japan is looking to JPMorgan Chase & Co.’s s blockchain-based information network for payments, Bloomberg reported on Monday (Dec.
CB Insights
DECEMBER 4, 2019
In 2017, Andreessen Horowitz general partner Alex Rampell said that of all the tech giants that could make a major move in financial services: “Amazon is the most formidable. If Amazon can get you lower-debt payments or give you a bank account, you’ll buy more stuff on Amazon.”.
ATM Marketplace
DECEMBER 6, 2019
With the Windows 10 migration just months away, a growing number of banks and credit unions are considering simply walking away from traditional Windows-PC based ATMs, perpetual ATM upgrade expenses and the short software life cycles
Chris Skinner
DECEMBER 7, 2019
The main blog headlines are … Treating Customers Unfairly (#HSBC) I’ve blogged many times that so called free banking is a fallacy.
Bank Innovation
DECEMBER 6, 2019
Canadian business bank CWB Financial Group will roll out personalized insights within its app and online platform in 2020.
PYMNTS
DECEMBER 9, 2019
FlexPay, a Montreal-based FinTech company that uses artificial intelligence (AI) and machine learning to aid merchants in recouping revenue lost from falsely declined transactions, has raised $6 million in a funding round, according to a release.
Ron Shevelin
DECEMBER 9, 2019
Is there a fintech bubble? There are good arguments for both sides of the coin. Ultimately, one side wins out
ATM Marketplace
DECEMBER 6, 2019
Despite the plethora of payment choices we have today, many of us are still using our debit cards. Carol Specogna, Fiserv's VP of card services, gives an overview of the market and talks about new technologies that FIs can leverage to boost their debit card revenue
Bank Innovation
DECEMBER 6, 2019
The Clearing House (TCH) showed encouraging progress for the digital financial ecosystem last month when they proposed their model financial data sharing agreement. Kabbage and Plaid support simple and uniform rules for data sharing.
PYMNTS
DECEMBER 9, 2019
Zillow Offers launched in Los Angeles and Orange County on Monday (Dec. 9), its second-largest housing market in the nation, GeekWire reported. San Diego and the Inland Empire areas already had Zillow Offers, and the company’s LA expansion covers much of Southern California.
Perficient Financial Servies
DECEMBER 5, 2019
Power announced that three wealth management firms, Charles Schwab, Wells Fargo, and Edward Jones, received high customer satisfaction scores on their mobile apps relative to the rest of the brokerage industry.
ATM Marketplace
DECEMBER 5, 2019
Even as consumers turn to online banking, they still appreciate face-to-face interactions especially when it comes to complex transactions. Auriga's Mark Aldred explains how banks can implement video banking into their branches
Chris Skinner
DECEMBER 5, 2019
I’ve blogged many times that so called free banking is a fallacy. It’s actually only free as long as you don’t go overdrawn. The result is that the most financially challenged group of customers pay for the wealthy bank users, by being stiffed with high costs and fees.
Bank Innovation
DECEMBER 6, 2019
Welcome to the latest episode of our weekly wrap video series, for the week ending Friday, December 6, 2019.
PYMNTS
DECEMBER 9, 2019
Short-term corporate housing company Zeus has raised $55 million in a series B funding round, according to a blog post by the company. The round was led by TI Platform Management with participation from Airbnb , Spike Ventures, Comcast, CEAS Investments, NFX and Initialized Capital.
Perficient Financial Servies
DECEMBER 5, 2019
This is the time of year when banks think about what strategies and investments to pursue in the coming year.
Gonzobanker
DECEMBER 4, 2019
Recent acquisitions illustrate how data is driving fintech valuations. Fintech deals continue to dominate the financial service headlines, and a growing number of these transactions are in analytics. nCino recently announced.
Chris Skinner
DECEMBER 4, 2019
Back in 1997, I was tasked with writing a strategy for NCR. The strategy had to review the likelihood that other industries would enter banking and what threat or opportunity this offered.
Bank Innovation
DECEMBER 6, 2019
Auto Finance News is excited to announce that applications are open for the 2020 DEMOvation Challenge, which will take place at the Auto Finance Innovation Summit on March 10-11 at the Omni San Diego.
PYMNTS
DECEMBER 9, 2019
The past several months have seen bitcoin perhaps overshadowed (just a bit) by any number of large-scale efforts to bring digital coins to mainstream society. Chief among those efforts, of course, has been the (continuing) news that China is set to launch a nationalized digital version of the yuan.
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