Will Privacy Worries Change Online Search Habits?

PYMNTS

How do consumers really want to search online ? There is little questions that regularly occurring data breaches, combined with increased consumer knowledge of how their online data and personas are used for advertising, have created what can plausibly be called a privacy backlash. PYMNTS has provided sustained coverage of online privacy and how shifting consumer attitudes are, at the least, starting to impact business plans and profit forecasts.

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Consumers Are Increasingly Researching Purchases Online

PYMNTS

That data strongly indicates 88 percent of consumer pre-research their buys online before making a purchase either online or in-store. In-store pick up is also becoming an increasingly favored method of conducting commerce, the report found, with 68 percent of consumers noting they were satisfied with their experiences when ordering what they needed online and then picking those purchases up in-store.

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Can Behavioral Analytics Slow Online Fraud?

PYMNTS

Fraudulent activity is 81 percent more likely to occur online than at the physical point of sale. The reality is, online I can go from store to store to store and can test the limits of that credit card in a very aggressive manner,” Mills said. This is the amount of online fraud that wends its way across call centers. Security & Fraud Call Center Fraud data drivers Featured News Featurespace Financial Crime fraud Fraud Prevention News online fraud podcast

Walmart, Handy Tie-Up Goes Live Online

PYMNTS

To help Walmart’s online customers access assembly and installation, the retailer is broadening its relationship with home services company Handy , which will now offer services via Walmart.com, Retail Dive reported. Before the addition of the online offering, customers could purchase Handy’s at-home services while checking out in the store, and then simply schedule an appointment with a qualified local professional to perform the tasks.

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Online Gambling Expands With FanDuel, DraftKings Product Launches

PYMNTS

It has reportedly launched FanDuel Sportsbook , which offers online betting services for real sporting events — but only to consumers located in New Jersey, for now. Rival fantasy sports provider DraftKings previously launched its own online sportsbook about a month ago, before the start of the NFL season. Regulation gambling internet gambling News online betting Online gambling Sports betting sports gambling supreme court

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Zillow Launches Online Applications Payments For Renters

PYMNTS

Zillow , the online real estate company, announced on Tuesday (July 31) that it has rolled out new tools to help time-strapped renters get a competitive edge in the rental process and to help landlords avoid the time and hassle it takes to screen potential tenants. Based on the results of a soon-to-be-released survey by Zillow, 59 percent of renters want to send applications online, while 57 percent want to pay their rent over the internet.

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Yelp Wins Court Ruling About Negative Online Reviews

PYMNTS

A recent California Supreme Court decision that essentially allows a negative Yelp post to stand about a lawyer could help determine how online reviews are treated in the future. An appeals court rejected Yelp’s argument, but the Supreme Court found in favor of the online review platform. The court ruling serves to protects the 1996 law, which is intended to promote online discourse and industry self-regulation,” Chief Justice Tani Cantil-Sakauye said in the ruling.

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Citizens Financial To Launch Online Consumer Bank

PYMNTS

Citizens Financial Group announced on Monday (May 14) plans to launch Citizens Access, a nationwide direct-to-consumer online bank. In a press release , Citizens Financial said the digital platform will offer FDIC-insured deposits products aimed at serving people who want to save and want the flexibility of an online banking service. Banking Citizens Access Citizens Financial consumer banking News online banking saving What's Hot

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Government Payment Service Leaks Data On 14M Customers Online

PYMNTS

Government Payment Service , the company that enables online payments for thousands of U.S. In a letter to KrebsOnSecurity after it was alerted to the data leak , the company said it had addressed what it called a “potential issue,” saying the problem was with its online system that lets users access copies of their receipts “but did not adequately restrict access only to authorized recipients.”.

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Wayfair Results See Surge in Online Shopping

PYMNTS

Online home goods and furniture retailer Wayfair has seen its shares go up and down in the wake of earnings reported earlier this week, according to Thursday (Nov. Within the numbers, online shopping trends shone. Growing at an even faster rate — and, of course, helping to boost Wayfair’s top line — was the company’s online customer base, which was up 39 percent to 10.3

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How TV Can Support Digital Marketing And Online Payments

PYMNTS

Analytics consumer privacy data security data tracking digital marketing News online ads Online Marketing personalized advertising Samba TV Smart TVs Technology TVBy the cultural standards of today, the technology is ancient, born amid hot jazz and bootleg booze, when memories of the slaughters of the “The Great War” — now called World War I — were still fresh enough to hurt.

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McDonald’s McGold Card Promotes Online Ordering

PYMNTS

To help drive customers to its online ordering system, McDonald’s is rolling out a free food “for life” promotion. The winner will score a McGold Card that gives two free meals a week over a 50-year period, USA Today reported. According to the contest’s website , the prize is worth $52,350. The contest kicks off on Friday (August 10) and concludes later in the month. McDonald’s is not the first QSR to run such a contest.

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GDPR Thins The Herd For Online And Mobile Advertising

PYMNTS

Sure, the social media platform said it lost one million active users from Europe after the General Data Protection Regulation (GDPR) took effect on May 25, tightening privacy regulations and making it more difficult for online advertisers to target consumers. But, the smaller players in the online advertising ecosystem are hurting. The drive to gain consent also benefits from the larger online worlds created by both Google and Facebook, according to Kargman.

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Brands Stretch Their Legs Online

PYMNTS

One of the most recent experiments for direct-to-consumer eCommerce is taking place on Instagram , and, if successful, could forge a path for brands that want to sell directly to online consumers. Over 56 percent of online shoppers read reviews before making a purchase, and in 2017, visual CGC saw a 55 percent year-over-year increase in conversion lift and a 96 percent interaction rate amongst shoppers,” she wrote.

Farfetch IPO Shows Luxury Retailers Ready To Ware Online

PYMNTS

The online marketplace has disrupted any number of verticals, changing the way we shop and spend, and where we grab must-have items — from books to rugs to lamps, and sometimes from across international borders. This week, luxury online marketplace Farfetch filed to list its shares on the New York Stock Exchange (NYSE) at a valuation, rumored by outlets such as CNBC, to be as much as $6 billion. Within that, how much is online?

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Five At Five: Amazon’s Online Ad Push Gains Steam

PYMNTS

Amazon Increases Its Push To Capture Online Ad Dollars. The push on the part of Amazon to go after the online ad market means customers — including Prime members — are going to see ads in places they haven’t seen them before on Amazon platforms. News Amazon Bank of England biometrics Five at Five fraud Millennials mobile online advertising Retail Samsung scamsWelcome to Five at Five, your late look at today’s commerce and payments news.

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MobileBytes Launches New Update For Online Ordering

PYMNTS

MobileBytes , the point of sale (POS) for iPad innovators, has released its next-generation software update for online ordering. According to PointofSale.com , this latest update includes the ability to easily create specials and promotions for online orders, as well as allowing restaurateurs to automatically disable the sale of menu items that have key ingredients out of stock. “We POS Innovation iPad MobileBytes online ordering point of sale Restaurants Retail software update

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Can Cannabis Commerce Go Online?

PYMNTS

We came up with the idea of an online marketplace for cannabis because we were really looking at how people shop for everything. Customers want to shop online — but if you think about the last thing you purchased online, you probably did it in a very particular way.”. Said simply, Rosenfeld noted, customers have the ability to search when they shop online — and search somewhat flexibly.

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Virginia Sues Online Lender Over Consumer Loans

PYMNTS

Virginia is suing one of the largest online lenders in the U.S. In the newspaper’s story, Attorney General Mark Herring advocated for stronger laws to “protect Virginians from predatory loans, whether issued online or in person.”. “We’ve We’ve seen more and more Virginians turn to online lenders in a time of need only to find they’ve signed up for a debt trap that is going to cost them hundreds if not thousands of dollars in finance charges and fees,” Herring said.

Sears Offers Online ‘LEASE IT’ Financing Program

PYMNTS

Sears Holdings has announced that it has expanded its leasing program so that customers can easily finance a variety of products, both in-store and online. There is also an online estimator tool to help members estimate their payment with different payment schedules and lease amounts. Retail ecommerce financing Layaway Leasing News online shopping Sears What's Hot

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A Bundle Of Contradictions: The Online Privacy Landscape

PYMNTS

At first glance, 2018 is shaping up to be a year that has brought meaningful consumer, regulatory and legislative backlash against lax online privacy. Europe’s General Data Protection Regulation (GDPR), California’s similar law , Facebook’s ongoing costs and stock price plunge in the aftermath of the Cambridge Analytica scandal — all point to a new, stricter attitude about keeping online data private.

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Zara’s Parent Company Shares Positive Outlook As It Prepares For Online Expansion

PYMNTS

Zara’s parent company, Inditex SA , said it would continue its plan to expand online as it reported positive first-half results. The full online catalog will be operational by 2020. Inditex also noted that it will be rolling out in-store pickup of online orders to all 96 countries where it operates a physical store. Online sales were up 41 percent in 2017 and represented 10 percent of Zara’s net sales.

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Millennials SME Owners Prefer Online Alternative Lenders to Tradtional Ones

Bank Innovation

Online alternative lenders are gaining momentum with U.S. SMEs have used online alternative lenders (P2P lenders or marketplace lending platforms) […]. DataBank Lending Online Open Fintech Startups alternative lender millenial investing SME lending

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Farm-To-Table Service, Milk And Eggs, Tills For Online Grocery Niche

PYMNTS

Amazon has had and still has its impact, of course, having bought Whole Foods and helping to send companies such as Kroger and Walmart into the meal kit market and to their own online delivery models, scrambling to get clicks and online sales. In an interview with CEO Kenneth Wu, the executive told PYMNTS that the model is one where orders are placed online, and the farms and artisanal food makers deliver goods to Milk & Eggs’ sorting and aggregation warehouse.

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Online Alcohol Delivery Surged 32 Percent Last Year

PYMNTS

New data shows that online alcohol-delivery revenue grew almost 33 percent last year, increasing at an average rate of 3 percent month over month. In addition, women purchased more alcohol online than men, making up almost 56 percent of alcoholic beverages delivered online. But the ladies aren’t the only ones who love their vino — the beverage is also tops for men, making up 47 percent of their online alcohol purchases.

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Vantiv Expands Online Footprint

PYMNTS

Online shopping cart software provider 3dcart announced its partnership with Vantiv to bring “flexible eCommerce processing choices” to more than 20,000 online merchant sites. 3dcart is committed to creating tight integrations with the best eCommerce partners on the market, and the results of those initiatives help provide online merchants with access to diverse payment processing options,” 3dcart CEO Gonzalo Gil said in a statement released on Wednesday (May 4).

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Middle East Online Marketplace Slowly Taking Shape

PYMNTS

Alternative payment options stand to fuel acceptance as they alleviate customers’ fears surrounding credit cards and fraud, and domestic online marketplaces are beginning to take root. But Amazon won’t get to enjoy its status as the only major online marketplace in the region for long. Noon.com was domestically built and funded and will welcome third-party sellers, creating an unprecedented opportunity for local businesses to carve out their online niche before the competition.

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Hitting Reset On Online Auctions

PYMNTS

Online auctions have evolved since the early days of eBay. Retail DealDash discounts e-commerce eBay News online auction Penny Auction Shop Talk shoppingThe most popular complaint about them? The waiting. Since eBay auctions oftentimes span days — not all items have a “buy-it-now button” — bidding on goods on the web can, in certain circumstances, require near monastic levels of patience. Given that one of the mainstay complaints about the 1.0

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Online Grocery Predicted To Hit $100B In Five Years

PYMNTS

grocery shoppers may purchase at least some of their groceries online within five to seven years, according to a Food Marketing Institute and Nielsen report, CNBC reported. You can now find the basics of living online pretty easily.”. According to researchers’ estimates, 70 percent of shoppers will purchase some portion of their groceries online within five to seven years. Retail Amazon data grocery News online shopping research walmart What's Hot Whole Foods Market

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Online Grocer Milk And Eggs Eyes Farm-To-Table Niche

PYMNTS

In the online grocery and delivery space, the Amazon effect is palpable. area, seeks to fill a niche in the online grocery landscape. And everything sits there from anywhere from a day to several weeks until the customer picks it up” or places an order online. Milk and Eggs bases its online ordering system on a distribution model that is lean, and as Wu said, does not rely on a warehouse system. Delivery delivery grocery milk and eggs News Online Grocer What's Hot

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Fighting Online Fraud Through eDNA

PYMNTS

The same premise holds true today and poses a knotty question in online commerce and FinTech: How do you know the person on the other end of a transaction is really who they say they are? Gafke noted that “transactions of any kind leave a kind of financial, online exhaust” and that each transaction has attributes that, taken together and over time, ultimately, can be assembled into a digital identity.

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Panera Leaves Customer Data Exposed Online For Months

PYMNTS

According to KrebsOnSecurity, the data, which includes names, email and physical addresses, birthdays, loyalty card numbers and the last four digits of credit card numbers, was visible in plain text on the Panerabread.com website for anyone that was signing up to place online food orders from the website for pickup or delivery. Security & Fraud Data Leak online orders Panera security & fraud What's Hot

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Online Fraud’s Biggest Problem: Scale

PYMNTS

Online fraud problem? Judging from the latest Benchmark Report from CyberSource, online merchants are not only doing a great job of managing fraud, they are doing it across all online channels — and across all types of businesses. What fraud problem?

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Credit Karma Buys Online Mortgage Company

PYMNTS

Approved, the online mortgage platform company, announced Thursday (Aug. 16) in a blog post that it has been acquired Credit Karma. In a blog post , Approved Chief Executive and Founder Andy Taylor said that with the acquisition, Credit Karma is gearing up to build a consumer-facing digital mortgage platform for its 80 million members.

Walmart Online Chief Departs

PYMNTS

Online retail is known for moving fast, and sometimes, the execs pulling all the levers behind the scenes move even faster. online operations, had vacated his post effective April 1.

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Online Shopping Trends in UK

Mobile Payments Today

Across age groups, UK consumers demonstrate extremely high confidence in online shopping

Trends 109

Trulioo Partners With Acuant To Enhance Online Identity Verification

PYMNTS

Trulioo , the global identity and business verification provider announced Tuesday (June 12) that it has partnered with Acuant , a global provider of data capture and identity authentication solutions, to enhance GlobalGateway, its online identity verification marketplace. Fraud Prevention Acuant KYC News Online Verification Retail security & fraud trulioo What's Hot

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Online Fraud Attack Rates Soar Since October

PYMNTS

Since the cutover to EMV in October, fraudsters have moved their business online. The Global Fraud Index, a PYMNTS and Forter collaboration , shows that online fraud attacks have jumped by 11 percent since the shift. online merchants and how that changes over time. It’s official.

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Gobble Teams Up With Walmart To Sell Meal Kits Online

PYMNTS

Walmart customers can buy them in the store or through its online grocery pickup service. Retail Amazon Alternative food delivery Gobble meal kit delivery Meal Kits News online shopping Ooshma Garg Premade Meals walmart Walmart online What's HotGobble is teaming up with Walmart to offer its meal kits on the retailer’s eCommerce platform. The meal kit provider offers meals that require one pan and can be made in 15 minutes or less, Fortune reported.

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Online Marketplaces Catching Up To Offline World

PYMNTS

Why should merchants be the only ones who get to leverage the speed, convenience and low-friction environment of the online marketplace? The big box retailer has been investing heavily in its online marketplace, and recently invited international vendors onto its platform. If a marketplace can work for aggregating goods from disparate providers, why not for services, too?

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