Chargeback Resource Guide

Mobile Payments Today

When a cardholder sends a chargeback dispute to their bank, they are requesting that the cost of a transaction on their credit statement to be refunded to them. This is because they believe the transaction is invalid

Millennials: An Untapped Resource to Drive Success

ForwardBanker

The post Millennials: An Untapped Resource to Drive Success appeared first on Deluxe FS.

Resources to Accelerate User Adoption of O365

Perficient Financial Servies

To accelerate readiness for and adoption of O365, leaders should design and implement electronic and face-to-face resources (listed below) to support users through the change. Electronic Resources. Portal site to serve as a central hub and just-in-time resource.

HR Tech Market Map: 145+ Startups Reinventing Human Resources

CB Insights

Globally, human resources technology now represents a $148B opportunity, according to CB Insights’ market sizing tool. The post HR Tech Market Map: 145+ Startups Reinventing Human Resources appeared first on CB Insights Research

Powering-Up Tools: Your Education Resources

Independent Banker

The courses are designed to help community bankers build a strong foundation in eight key areas of bank operations: compliance security, management, information technology, customer service and sales, teller training, human resources and health and safety.

Powering-Up Tools: Your Advocacy Resources

Independent Banker

The association designed the website to be a member’s primary source for community bank advocacy information and resources. ICBA’s daily morning newsletter is a primary resource for community bankers to learn about breaking news and the latest policy developments in Washington.

Stripe Says Developers Are Economy’s Most Precious Resource

PYMNTS

Developers, Johnson told Webster, are precious resources because they are scarce. However, she said, the reality is that they are phasing out in favor of developer-focused alternatives like Stripe because, at some point, legacy systems are costing too much of a precious resource. “To Though it’s critical to keep up with and be responsive to technological advances to build and maintain developer relationships and resources, Johnson noted, it’s not enough by itself.

Domestic Resources Mobilization in Africa

Bankelele

African case studies on tax reform and domestic resource mobilization from Togo, Uganda and Ethiopia. The post Domestic Resources Mobilization in Africa appeared first on Bankelele. Togo IMF was not very happy when they merged the two offices of customs and revenue.

Powering-Up Tools: Your Marketing and Communications Resources

Independent Banker

Other banks use the month to dedicate more resources to the community through volunteer work or hosting customer-recognition events. IB: What marketing and communication resources does ICBA have for community banks?

Millennial Employees: The Untapped Resource to Your Institution’s Success

ForwardBanker

The post Millennial Employees: The Untapped Resource to Your Institution’s Success appeared first on Deluxe FS. With millennials poised to outpace baby boomers as the largest generation and expected to represent 50 percent of the workforce by 2020, it’s more vital now than ever to prepare your millennial employees for the leadership roles ahead. The finance industry has long struggled to attract—and retain—this coveted generation, many of whom joined the workforce.

Classroom Instruction Resources Of The Week

Bobs Guide

Each week, I publish a post or two containing three or four particularly useful resources on classroom instruction, and you can see them all here. I’m adding it to The Best Resources For Learning About The Importance Of Prior Knowledge (& How To Activate It). © 1970 Pip R.

How to Get Help with Paying Rent – Assistance Programs & Resources

Money Crashers

How to Get Help with Paying Rent – Assistance Programs & Resources is a post from Money Crashers. According to a 2018 study by the Pew Charitable Trusts, 38% of all American renter households put more than three-tenths of pretax income toward rent in 2015, qualifying as “rent burdened” — up from 19% in 2001. Some 17% of renter households put more than one-half of pretax income toward rent in 2015, qualifying as […].

The Human Resources ‘Build or Buy’ Issue for 2018

Gonzobanker

At two recent gatherings, Cornerstone Executive Roundtable of human resources executives, this question was asked: “What are the most difficult jobs to fill and keep right now?” The post The Human Resources ‘Build or Buy’ Issue for 2018 appeared first on Gonzobanker.

How to navigate technology choices: New resource available

Abrigio

Help navigating tech choices Sageworks, a financial information company, recently released a resource to help firms navigate technology choices and ensure that what they select meets their needs.

How can compliance grow—despite fewer resources?

Accenture

As we’ve seen in my previous two posts, compliance leaders are in a balancing act. The results of Accenture’s 2016 Compliance Risk Study show increasing demands on compliance, but also a leveling of growth when it comes to the function’s. Read more.

Powering-Up Tools: Your Product and Service Resources

Independent Banker

ICBA Securities broker-dealer institutional investment program offers community banks a full range of investment opportunities and educational resources. An interview with Ben Buehler, ICBA vice president, preferred services. Meet ICBA’s Product and Service Contact. Ben Buehler.

FCA data underlines need for flexible resourcing

Bobs Guide

For those who’ve seen it, complaints data published by the FCA for H1 2018 doesn’t make pleasant reading for banks and other financial providers. The total number of complaints reached a record level of 4.13 million, a 10% increase on the previous six months. This was the fourth

Mobilizing Domestic Resources for Africa’s Transformation

Bankelele

The post Mobilizing Domestic Resources for Africa’s Transformation appeared first on Bankelele.

Compliance resource drain holding back capital markets innovation

Bobs Guide

Firms “completely consumed” by solving regulatory projects are holding back proper back office innovation in capital markets, according to Alastair Rutherford senior advisor for Nomura Research Institute. Speaking at an industry event in London this week, he argued that when companies

PCI Council Creates New Cyberattack Resources For SMBs

PYMNTS

Aiming to help small businesses protect themselves from payment data theft, the PCI Security Standards Council Small Merchant Taskforce announced Thursday (July 7) that it has developed a suite of payment protection resources geared toward small businesses. The resources are created with simple diagrams and everyday language to take the complexity out of it for small business owners.

Human Resource Manager

Filene

As the Human Resources (HR) Manager, you will play an integral role in maintaining and enhancing the organization's human resources functions to effectively deliver on our strategy and help Filene build a championship team Our people are our most important asset.

Data Mining for Social Intelligence – Opinion data as a monetizable resource

Dataconomy

The post Data Mining for Social Intelligence – Opinion data as a monetizable resource appeared first on Dataconomy. The digital age is characterised increasingly by the collective.

More scrutiny on M&A resources

ABA Community Banking

Sellers paying closer attention to buyers’ ability to close Management CSuite Community Banking M&A. 1Community Banking

New financial education resources to help teachers bring youth financial capability into the classroom

CFPB

The new “Teaching the Building Blocks" provides teachers with activities and resources that help integrate the Building Blocks of Youth Financial Education into their curriculum. Info for consumers Data, research, and reports Youth Financial education Financial well-being

FFIEC offers cyber attack resources

ABA Community Banking

Agency emphasizes preparation Risk Management Cyberfraud/ID Theft. 1Risk Management

What To Do When Mobile Ordering Eats Up Too Many Resources

PYMNTS

At PYMNTS, we love mobile order ahead , but what happens when mobile ordering isn’t enough – or rather, when it’s too much? After getting their first taste of mobile ordering, some restaurants are finding it’s not to their liking and are sending it back to the kitchen. Mobile apps – both restaurant-specific ones, and aggregators like UberEATS – can make ordering easier for the consumer.

A Comprehensive Resource for Understanding Cash Recycling

ATM Marketplace

Automated cash recycling is one way to reduce cash-handling challenges, and it can bring significant benefits to financial institutions. Download this guide to conquering cash management costs

Customer calls prove rich data resource for USAA

BankThink

The bank has long collected data about digital interactions. Now it’s adding tech to gain knowledge from phone call to better understand each customer. Customer service Customer data Customer experience Customer-centricity USAA

Owning A Home: The homebuyer’s trusted resource

CFPB

Part of that work is a new rule that improves disclosure forms ; another part is giving you comprehensive and trustworthy resources to guide you through the mortgage process. That’s why we’ve created “ Owning a Home,” a suite of tools and resources on our website.

Voice payments get mainstream resources but niche adoption

Payments Source

The potential for voice payments is massive and drawing significant attention from developers. But limited use suggests it's not ready for prime time. PayThink Conference Internet of things Biometrics Digital payments

FHFA launches resources for lenders serving Spanish-speaking borrowers

BankThink

The Federal Housing Finance Agency, Fannie Mae and Freddie Mac have launched an online clearinghouse with resources to assist lenders in serving borrowers with limited English proficiency. GSEs Lending Mortgages FHFA Fannie Mae Freddie Mac CFPB

Strategic Resource Management Selects Single Source for PR and Content Marketing, William Mills Agency

William Mills

William Mills Agency (WMA), the largest independent public relations and marketing firm specializing in the financial industry, has partnered with Strategic Resource Management (SRM), an independent contract advisory firm for financial institutions, to support its public relations and content marketing initiatives. Strategic Resource Management (SRM) has been trusted by more than 700 financial institutions to identify cost savings and new revenue potential in their contract relationships.

Regulators clarify how institutions can share AML resources

BankThink

The agencies issued a joint statement on the types collaborative arrangements that a bank could employ to make BSA/AML compliance more efficient. AML Risk management Community banking Federal credit unions FDIC OCC Federal Reserve FinCEN

FAIR, National Institute of Standards and Technology Come Together To Publish New Resource

PYMNTS

11) it teamed up with the National Institute of Standards and Technology (NIST) to publish a new resource to help enterprises and government organizations enhance their cybersecurity risk analysis , reporting and decision-making. The FAIR Institute , a nonprofit aimed at developing standard information risk management practices, announced on Thursday (Aug.

These Technologies Could Help Eliminate Resource Planning & Sourcing Bottlenecks For Manufacturers

CB Insights

BLOCKCHAIN FOR RESOURCE TRACKING. Enterprise resource planning (ERP) software tracks resource allocation from raw material procurement all the way through customer relationship management (CRM). OK, so you designed a product.

BlueSnap launches new developing resources to help shoppers checkout

The Paypers

(The Paypers) BlueSnap has launched new developer-centered resources, including an Android SDK, a developer hub, and API enhancements to help shoppers checkout across mobile and web devices

The New Lean, Wired, Changing World of Human Resources

Gonzobanker

Human Resource Information System (HRIS) systems go to the cloud! “After finding no qualified candidates for the position of principal, the school board is extremely pleased to announce the appointment of [David S.] to the post.” - Actual announcement sent to parents.

Consumers Count: Responding with resources

CFPB

Check out the resources we’ve created to help you understand credit cards, debt collection, mortgages, credit reports, banking accounts, and more. Learn about the five financial products and services we’ve received the most complaints about in the last 5 years. Info for consumers At the CFPB Complaints Anniversary

Here is a New Resource for Your Organization and it’s called Big Data!

Dataconomy

The post Here is a New Resource for Your Organization and it’s called Big Data! One of the terms being used quite commonly in today’s business circles is big data. This term is used in many of the corporate departments dealing with processing information.

Federal banking agencies encourage Bank Secrecy Act resource sharing

CFPB Monitor

Department of Treasury’s Financial Crimes Enforcement Network (“FinCEN”)—released on October 3, 2018 an Interagency Statement on Sharing Bank Secrecy Act Resources (“Statement”). This guidance addresses instances in which certain banks and credit unions can enter into “collaborative arrangements” to share resources to manage their Bank Secrecy Act (“BSA”) and anti-money laundering (“AML”) obligations more efficiently and more effectively. Five U.S.

Citigroup's Corbat ready to deploy resources to grow even faster

BankThink

CEO Michael Corbat said he’s ready to deploy resources to grow “even faster” in a world of synchronized economic growth from Japan to Europe. Citigroup Inc. Commercial banking Consumer banking Citigroup

Updated HMDA resources for data collected in 2017 and 2018

CFPB Monitor

We also reported on various resources available for HMDA filers. Recently, the “Resources for HMDA Filers” webpage has been updated and is accessible here. CFPB General CFPB Rulemaking Filing instructions HMDA HMDA Final Rule HMDA Resources mortgage Regulation CWendy Tran and Richard J. Andreano, Jr.

First Resource in Pa. Exits SBLF

American Banker

First Resource Bank in Exton, Pa., has redeemed its remaining preferred shares tied to the Small Business Lending Fund. breaking_news dealmaking-strategy capital pa community-banking