Chargeback Resource Guide

Mobile Payments Today

When a cardholder sends a chargeback dispute to their bank, they are requesting that the cost of a transaction on their credit statement to be refunded to them. This is because they believe the transaction is invalid

And Now, a Word from Your Human Resources Leaders

Gonzobanker

Some of the Cornerstone team spent two days in roundtables recently with human resources leaders from banks and credit unions. Human resources must automate redundant tasks being done by internal staff and get employees to use good self-service tools.

Powering-Up Tools: Your Education Resources

Independent Banker

The courses are designed to help community bankers build a strong foundation in eight key areas of bank operations: compliance security, management, information technology, customer service and sales, teller training, human resources and health and safety.

Resources to Accelerate User Adoption of O365

Perficient Financial Servies

To accelerate readiness for and adoption of O365, leaders should design and implement electronic and face-to-face resources (listed below) to support users through the change. Electronic Resources. Portal site to serve as a central hub and just-in-time resource.

Powering-Up Tools: Your Advocacy Resources

Independent Banker

The association designed the website to be a member’s primary source for community bank advocacy information and resources. ICBA’s daily morning newsletter is a primary resource for community bankers to learn about breaking news and the latest policy developments in Washington.

Powering-Up Tools: Your Membership Resources

Independent Banker

The ICBA Community Bank Career Center is the community banking industry’s resource for online employment connections. This easy-to-use resource is designed to help community banks recruit the most qualified professionals in the industry.

The 2019 CUSO Resource Guide for Fintechs

William Mills

While many in the credit union industry already work with – or are at least familiar with – CUSOs, others are unfamiliar with the CUSO landscape and why it is important to their business.

HR Tech Market Map: 145+ Startups Reinventing Human Resources

CB Insights

Globally, human resources technology now represents a $148B opportunity, according to CB Insights’ market sizing tool. The post HR Tech Market Map: 145+ Startups Reinventing Human Resources appeared first on CB Insights Research

Grasshopper’s Shure on enhancing access to resources for startup founders

Bank Innovation

Grasshopper Bank, a New York City-based digital bank geared toward startups, is focusing on pain points for founders, who usually have a heightened awareness of user experiences.

What Community Banks Can Learn from Latest Wells Fargo Human Resources Issues

Banking Exchange

The bank is still under fire by regulators due to issues surrounding incentives Community Banking Human Resources Feature Feature3. 1Community Banking

Powering-Up Tools: Your Marketing and Communications Resources

Independent Banker

Other banks use the month to dedicate more resources to the community through volunteer work or hosting customer-recognition events. IB: What marketing and communication resources does ICBA have for community banks?

The Human Resources ‘Build or Buy’ Issue for 2018

Gonzobanker

At two recent gatherings, Cornerstone Executive Roundtable of human resources executives, this question was asked: “What are the most difficult jobs to fill and keep right now?” The post The Human Resources ‘Build or Buy’ Issue for 2018 appeared first on Gonzobanker.

Millennials: An Untapped Resource to Drive Success

ForwardBanker

The post Millennials: An Untapped Resource to Drive Success appeared first on Deluxe FS.

How to navigate technology choices: New resource available

Abrigo

Help navigating tech choices Sageworks, a financial information company, recently released a resource to help firms navigate technology choices and ensure that what they select meets their needs.

As Dorian Threatens SE Coast, ABA Offers Preparedness Resources

ABA Community Banking

With Hurricane Dorian bringing hurricane and tropical storm conditions to Florida's coastline this morning and threatening other coastal areas as it moves north, ABA is reminding bankers and state bankers associations of several resources to help with incident response and crisis communications. .

How can compliance grow—despite fewer resources?

Accenture

As we’ve seen in my previous two posts, compliance leaders are in a balancing act. The results of Accenture’s 2016 Compliance Risk Study show increasing demands on compliance, but also a leveling of growth when it comes to the function’s. Read more.

Domestic Resources Mobilization in Africa

Bankelele

African case studies on tax reform and domestic resource mobilization from Togo, Uganda and Ethiopia. The post Domestic Resources Mobilization in Africa appeared first on Bankelele. Togo IMF was not very happy when they merged the two offices of customs and revenue.

Powering-Up Tools: Your Product and Service Resources

Independent Banker

ICBA Securities broker-dealer institutional investment program offers community banks a full range of investment opportunities and educational resources. An interview with Ben Buehler, ICBA vice president, preferred services. Meet ICBA’s Product and Service Contact. Ben Buehler.

Classroom Instruction Resources Of The Week

Bobsguide

Each week, I publish a post or two containing three or four particularly useful resources on classroom instruction, and you can see them all here. I’m adding it to The Best Resources For Learning About The Importance Of Prior Knowledge (& How To Activate It). © 1970 Pip R.

Optimizing Resource Placement in Bank Deserts

FICO

With fewer branch locations, the banks need to rethink where they should be situated – AI has long been used for optimizing resource placement and rural bank location should be no exception. A recent road trip for our annual beach vacation got me thinking about…banks.

PCI Council Creates New Cyberattack Resources For SMBs

PYMNTS

Aiming to help small businesses protect themselves from payment data theft, the PCI Security Standards Council Small Merchant Taskforce announced Thursday (July 7) that it has developed a suite of payment protection resources geared toward small businesses. The resources are created with simple diagrams and everyday language to take the complexity out of it for small business owners.

Human Resource Manager

Filene

As the Human Resources (HR) Manager, you will play an integral role in maintaining and enhancing the organization's human resources functions to effectively deliver on our strategy and help Filene build a championship team Our people are our most important asset.

UBS and Deutsche Bank Mishaps Prove Value of Strong Communications and Human Resources Departments

Banking Exchange

A bank’s business can hinge on one slip of the tongue Management Bank Performance Human Resources Feature Feature3. 1Management

FCA data underlines need for flexible resourcing

Bobsguide

For those who’ve seen it, complaints data published by the FCA for H1 2018 doesn’t make pleasant reading for banks and other financial providers. The total number of complaints reached a record level of 4.13 million, a 10% increase on the previous six months. This was the fourth

Mobilizing Domestic Resources for Africa’s Transformation

Bankelele

The post Mobilizing Domestic Resources for Africa’s Transformation appeared first on Bankelele.

Millennial Employees: The Untapped Resource to Your Institution’s Success

ForwardBanker

The post Millennial Employees: The Untapped Resource to Your Institution’s Success appeared first on Deluxe FS. With millennials poised to outpace baby boomers as the largest generation and expected to represent 50 percent of the workforce by 2020, it’s more vital now than ever to prepare your millennial employees for the leadership roles ahead. The finance industry has long struggled to attract—and retain—this coveted generation, many of whom joined the workforce.

Compliance resource drain holding back capital markets innovation

Bobsguide

Firms “completely consumed” by solving regulatory projects are holding back proper back office innovation in capital markets, according to Alastair Rutherford senior advisor for Nomura Research Institute. Speaking at an industry event in London this week, he argued that when companies

More scrutiny on M&A resources

ABA Community Banking

Sellers paying closer attention to buyers’ ability to close Management CSuite Community Banking M&A. 1Community Banking

FFIEC offers cyber attack resources

ABA Community Banking

Agency emphasizes preparation Risk Management Cyberfraud/ID Theft. 1Risk Management

Strategic Resource Management Selects Single Source for PR and Content Marketing, William Mills Agency

William Mills

William Mills Agency (WMA), the largest independent public relations and marketing firm specializing in the financial industry, has partnered with Strategic Resource Management (SRM), an independent contract advisory firm for financial institutions, to support its public relations and content marketing initiatives. Strategic Resource Management (SRM) has been trusted by more than 700 financial institutions to identify cost savings and new revenue potential in their contract relationships.

What To Do When Mobile Ordering Eats Up Too Many Resources

PYMNTS

At PYMNTS, we love mobile order ahead , but what happens when mobile ordering isn’t enough – or rather, when it’s too much? After getting their first taste of mobile ordering, some restaurants are finding it’s not to their liking and are sending it back to the kitchen. Mobile apps – both restaurant-specific ones, and aggregators like UberEATS – can make ordering easier for the consumer.

A Comprehensive Resource for Understanding Cash Recycling

ATM Marketplace

Automated cash recycling is one way to reduce cash-handling challenges, and it can bring significant benefits to financial institutions. Download this guide to conquering cash management costs

These Technologies Could Help Eliminate Resource Planning & Sourcing Bottlenecks For Manufacturers

CB Insights

BLOCKCHAIN FOR RESOURCE TRACKING. Enterprise resource planning (ERP) software tracks resource allocation from raw material procurement all the way through customer relationship management (CRM). OK, so you designed a product.

FAIR, National Institute of Standards and Technology Come Together To Publish New Resource

PYMNTS

11) it teamed up with the National Institute of Standards and Technology (NIST) to publish a new resource to help enterprises and government organizations enhance their cybersecurity risk analysis , reporting and decision-making. The FAIR Institute , a nonprofit aimed at developing standard information risk management practices, announced on Thursday (Aug.

Voice payments get mainstream resources but niche adoption

Payments Source

The potential for voice payments is massive and drawing significant attention from developers. But limited use suggests it's not ready for prime time. PayThink Conference Internet of things Biometrics Digital payments

The New Lean, Wired, Changing World of Human Resources

Gonzobanker

Human Resource Information System (HRIS) systems go to the cloud! “After finding no qualified candidates for the position of principal, the school board is extremely pleased to announce the appointment of [David S.] to the post.” - Actual announcement sent to parents.

Updated HMDA resources for data collected in 2017 and 2018

CFPB Monitor

We also reported on various resources available for HMDA filers. Recently, the “Resources for HMDA Filers” webpage has been updated and is accessible here. CFPB General CFPB Rulemaking Filing instructions HMDA HMDA Final Rule HMDA Resources mortgage Regulation CWendy Tran and Richard J. Andreano, Jr.

First Resource in Pa. Exits SBLF

American Banker

First Resource Bank in Exton, Pa., has redeemed its remaining preferred shares tied to the Small Business Lending Fund. breaking_news dealmaking-strategy capital pa community-banking

Federal banking agencies encourage Bank Secrecy Act resource sharing

CFPB Monitor

Department of Treasury’s Financial Crimes Enforcement Network (“FinCEN”)—released on October 3, 2018 an Interagency Statement on Sharing Bank Secrecy Act Resources (“Statement”). This guidance addresses instances in which certain banks and credit unions can enter into “collaborative arrangements” to share resources to manage their Bank Secrecy Act (“BSA”) and anti-money laundering (“AML”) obligations more efficiently and more effectively. Five U.S.

HMDA resources for data collected in 2017 and 2018

CFPB Monitor

On July 13, 2016, the FFIEC and HUD published the following resources: filing instructions for HMDA data collected in 2017; filing instructions for HMDA collected in 2018; technology preview of the HMDA Platform ; and frequently asked questions. These resources can be found on the CFPB website and on the FFIEC website. CFPB General CFPB Filing instructions HMDA HMDA Final Rule HMDA Resources mortgageWendy Tran and Richard J. Andreano, Jr.

A resource for your strategic plan

CU Insight

Credit Union Resources provides products and services that help credit unions achieve their missions. From our own professional consultants we offer services in executive search, human resources, research, financial audit, technical audit, strategic planning, shared compliance, to name a few.

Compliance: CUNA’s ADA website accessibility resources

CU Insight

As CUNA Chief Compliance Office Jared Ihrig mentioned in last week’s webinar on Americans with Disabilities Act (ADA) website accessibility, CUNA has developed a number of compliance resources designed to help credit unions ward off potential legal threats.

Upcoming ACH rules and resources

CU Insight

A couple of ACH rule deadlines are looming, so it is a good time to review these rules, highlight resources and give you a heads up on things you may have missed from last year.