Chargeback Resource Guide

Mobile Payments Today

When a cardholder sends a chargeback dispute to their bank, they are requesting that the cost of a transaction on their credit statement to be refunded to them. This is because they believe the transaction is invalid

Stripe Says Developers Are Economy’s Most Precious Resource


Developers, Johnson told Webster, are precious resources because they are scarce. However, she said, the reality is that they are phasing out in favor of developer-focused alternatives like Stripe because, at some point, legacy systems are costing too much of a precious resource. “To Though it’s critical to keep up with and be responsive to technological advances to build and maintain developer relationships and resources, Johnson noted, it’s not enough by itself.

Powering-Up Tools: Your Education Resources

Independent Banker

The courses are designed to help community bankers build a strong foundation in eight key areas of bank operations: compliance security, management, information technology, customer service and sales, teller training, human resources and health and safety.

Powering-Up Tools: Your Advocacy Resources

Independent Banker

The association designed the website to be a member’s primary source for community bank advocacy information and resources. ICBA’s daily morning newsletter is a primary resource for community bankers to learn about breaking news and the latest policy developments in Washington.

How can compliance grow—despite fewer resources?


As we’ve seen in my previous two posts, compliance leaders are in a balancing act. The results of Accenture’s 2016 Compliance Risk Study show increasing demands on compliance, but also a leveling of growth when it comes to the function’s. Read more.

Powering-Up Tools: Your Membership Resources

Independent Banker

The ICBA Community Bank Career Center is the community banking industry’s resource for online employment connections. This easy-to-use resource is designed to help community banks recruit the most qualified professionals in the industry.

How to navigate technology choices: New resource available


Help navigating tech choices Sageworks, a financial information company, recently released a resource to help firms navigate technology choices and ensure that what they select meets their needs.

Powering-Up Tools: Your Marketing and Communications Resources

Independent Banker

Other banks use the month to dedicate more resources to the community through volunteer work or hosting customer-recognition events. IB: What marketing and communication resources does ICBA have for community banks?

The Human Resources ‘Build or Buy’ Issue for 2018


At two recent gatherings, Cornerstone Executive Roundtable of human resources executives, this question was asked: “What are the most difficult jobs to fill and keep right now?” The post The Human Resources ‘Build or Buy’ Issue for 2018 appeared first on Gonzobanker.

Domestic Resources Mobilization in Africa


African case studies on tax reform and domestic resource mobilization from Togo, Uganda and Ethiopia. The post Domestic Resources Mobilization in Africa appeared first on Bankelele. Togo IMF was not very happy when they merged the two offices of customs and revenue.

Classroom Instruction Resources Of The Week

Bobs Guide

Each week, I publish a post or two containing three or four particularly useful resources on classroom instruction, and you can see them all here. I’m adding it to The Best Resources For Learning About The Importance Of Prior Knowledge (& How To Activate It). © 1970 Pip R.

What To Do When Mobile Ordering Eats Up Too Many Resources


At PYMNTS, we love mobile order ahead , but what happens when mobile ordering isn’t enough – or rather, when it’s too much? After getting their first taste of mobile ordering, some restaurants are finding it’s not to their liking and are sending it back to the kitchen. Mobile apps – both restaurant-specific ones, and aggregators like UberEATS – can make ordering easier for the consumer.

Powering-Up Tools: Your Product and Service Resources

Independent Banker

ICBA Securities broker-dealer institutional investment program offers community banks a full range of investment opportunities and educational resources. An interview with Ben Buehler, ICBA vice president, preferred services. Meet ICBA’s Product and Service Contact. Ben Buehler.

Human Resource Manager


As the Human Resources (HR) Manager, you will play an integral role in maintaining and enhancing the organization's human resources functions to effectively deliver on our strategy and help Filene build a championship team Our people are our most important asset.

FAIR, National Institute of Standards and Technology Come Together To Publish New Resource


11) it teamed up with the National Institute of Standards and Technology (NIST) to publish a new resource to help enterprises and government organizations enhance their cybersecurity risk analysis , reporting and decision-making. The FAIR Institute , a nonprofit aimed at developing standard information risk management practices, announced on Thursday (Aug.

FCA data underlines need for flexible resourcing

Bobs Guide

For those who’ve seen it, complaints data published by the FCA for H1 2018 doesn’t make pleasant reading for banks and other financial providers. The total number of complaints reached a record level of 4.13 million, a 10% increase on the previous six months. This was the fourth

New financial education resources to help teachers bring youth financial capability into the classroom


The new “Teaching the Building Blocks" provides teachers with activities and resources that help integrate the Building Blocks of Youth Financial Education into their curriculum. Info for consumers Data, research, and reports Youth Financial education Financial well-being

Compliance resource drain holding back capital markets innovation

Bobs Guide

Firms “completely consumed” by solving regulatory projects are holding back proper back office innovation in capital markets, according to Alastair Rutherford senior advisor for Nomura Research Institute. Speaking at an industry event in London this week, he argued that when companies

Mobilizing Domestic Resources for Africa’s Transformation


The post Mobilizing Domestic Resources for Africa’s Transformation appeared first on Bankelele.

More scrutiny on M&A resources

ABA Community Banking

Sellers paying closer attention to buyers’ ability to close Management CSuite Community Banking M&A. 1Community Banking

FFIEC offers cyber attack resources

ABA Community Banking

Agency emphasizes preparation Risk Management Cyberfraud/ID Theft. 1Risk Management

Data Mining for Social Intelligence – Opinion data as a monetizable resource


The post Data Mining for Social Intelligence – Opinion data as a monetizable resource appeared first on Dataconomy. The digital age is characterised increasingly by the collective.

Voice payments get mainstream resources but niche adoption

Payments Source

The potential for voice payments is massive and drawing significant attention from developers. But limited use suggests it's not ready for prime time. PayThink Conference Internet of things Biometrics Digital payments

Strategic Resource Management Selects Single Source for PR and Content Marketing, William Mills Agency

William Mills

William Mills Agency (WMA), the largest independent public relations and marketing firm specializing in the financial industry, has partnered with Strategic Resource Management (SRM), an independent contract advisory firm for financial institutions, to support its public relations and content marketing initiatives. Strategic Resource Management (SRM) has been trusted by more than 700 financial institutions to identify cost savings and new revenue potential in their contract relationships.

These Technologies Could Help Eliminate Resource Planning & Sourcing Bottlenecks For Manufacturers

CB Insights

BLOCKCHAIN FOR RESOURCE TRACKING. Enterprise resource planning (ERP) software tracks resource allocation from raw material procurement all the way through customer relationship management (CRM). OK, so you designed a product.

Owning A Home: The homebuyer’s trusted resource


Part of that work is a new rule that improves disclosure forms ; another part is giving you comprehensive and trustworthy resources to guide you through the mortgage process. That’s why we’ve created “ Owning a Home,” a suite of tools and resources on our website.

A Comprehensive Resource for Understanding Cash Recycling

ATM Marketplace

Automated cash recycling is one way to reduce cash-handling challenges, and it can bring significant benefits to financial institutions. Download this guide to conquering cash management costs

Customer calls prove rich data resource for USAA


The bank has long collected data about digital interactions. Now it’s adding tech to gain knowledge from phone call to better understand each customer. Customer service Customer data Customer experience Customer-centricity USAA

BlueSnap launches new developing resources to help shoppers checkout

The Paypers

(The Paypers) BlueSnap has launched new developer-centered resources, including an Android SDK, a developer hub, and API enhancements to help shoppers checkout across mobile and web devices

Here is a New Resource for Your Organization and it’s called Big Data!


The post Here is a New Resource for Your Organization and it’s called Big Data! One of the terms being used quite commonly in today’s business circles is big data. This term is used in many of the corporate departments dealing with processing information.

Consumers Count: Responding with resources


Check out the resources we’ve created to help you understand credit cards, debt collection, mortgages, credit reports, banking accounts, and more. Learn about the five financial products and services we’ve received the most complaints about in the last 5 years. Info for consumers At the CFPB Complaints Anniversary

Federal banking agencies encourage Bank Secrecy Act resource sharing

CFPB Monitor

Department of Treasury’s Financial Crimes Enforcement Network (“FinCEN”)—released on October 3, 2018 an Interagency Statement on Sharing Bank Secrecy Act Resources (“Statement”). This guidance addresses instances in which certain banks and credit unions can enter into “collaborative arrangements” to share resources to manage their Bank Secrecy Act (“BSA”) and anti-money laundering (“AML”) obligations more efficiently and more effectively. Five U.S.

FHFA launches resources for lenders serving Spanish-speaking borrowers


The Federal Housing Finance Agency, Fannie Mae and Freddie Mac have launched an online clearinghouse with resources to assist lenders in serving borrowers with limited English proficiency. GSEs Lending Mortgages FHFA Fannie Mae Freddie Mac CFPB

Regulators clarify how institutions can share AML resources


The agencies issued a joint statement on the types collaborative arrangements that a bank could employ to make BSA/AML compliance more efficient. AML Risk management Community banking Federal credit unions FDIC OCC Federal Reserve FinCEN

Updated HMDA resources for data collected in 2017 and 2018

CFPB Monitor

We also reported on various resources available for HMDA filers. Recently, the “Resources for HMDA Filers” webpage has been updated and is accessible here. CFPB General CFPB Rulemaking Filing instructions HMDA HMDA Final Rule HMDA Resources mortgage Regulation CWendy Tran and Richard J. Andreano, Jr.

The New Lean, Wired, Changing World of Human Resources


Human Resource Information System (HRIS) systems go to the cloud! “After finding no qualified candidates for the position of principal, the school board is extremely pleased to announce the appointment of [David S.] to the post.” - Actual announcement sent to parents.

Federal Regulators Issue Statement on Sharing Resources for BSA/AML Compliance

Keith Leggett's Credit Union Watch

The financial regulatory agencies and the Financial Crimes Enforcement Network on October 3 issued a joint statement outlining how banks and credit unions may enter into collaborative arrangements to share resources in order to more effectively manage their Bank Secrecy Act and anti-money laundering obligations.

U.S. Regulators Open the Door to Sharing Resources to Fight Money Laundering

ABA Community Banking

AML compliance related costs have increased by more than 50 percent over the past three years Feature Technology Compliance AML & Fraud Compliance Management Compliance/Regulatory Cyberfraud/ID Theft Consumer Compliance Feature3. 1Compliance

HMDA resources for data collected in 2017 and 2018

CFPB Monitor

On July 13, 2016, the FFIEC and HUD published the following resources: filing instructions for HMDA data collected in 2017; filing instructions for HMDA collected in 2018; technology preview of the HMDA Platform ; and frequently asked questions. These resources can be found on the CFPB website and on the FFIEC website. CFPB General CFPB Filing instructions HMDA HMDA Final Rule HMDA Resources mortgageWendy Tran and Richard J. Andreano, Jr.

Bolster compliance knowledge with NAFCU resources

CU Insight

NAFCU has myriad resources to help credit union compliance staff stay up-to-date in this ever-changing regulatory environment. The post Bolster compliance knowledge with NAFCU resources appeared first on CUInsight.

Citigroup's Corbat ready to deploy resources to grow even faster


CEO Michael Corbat said he’s ready to deploy resources to grow “even faster” in a world of synchronized economic growth from Japan to Europe. Citigroup Inc. Commercial banking Consumer banking Citigroup

NCUA Posts New Resources to Fight Identity Theft

Hopewell Federal

26, 2015) – Identity theft is a large and growing problem, and the National Credit Union Administration is offering new resources to help consumers protect themselves and take action if they believe they have been victimized. has several resources to help credit union members understand and prevent identity theft as well as frauds and scams generally. FTC’s Tax Identity Theft Awareness Week Runs Jan. 26 to 30. ALEXANDRIA, Va.

First Resource in Pa. Exits SBLF

American Banker

First Resource Bank in Exton, Pa., has redeemed its remaining preferred shares tied to the Small Business Lending Fund. breaking_news dealmaking-strategy capital pa community-banking