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Announcing Perficient’s Forrester Consulting-Commissioned Study: Get Supply Chain Right!

Perficient

We are excited to announce the launch of our recent study, Get Supply Chain Right! This commissioned Forrester Consulting study includes the results from a survey of more than 200 supply chain professionals to gain insights on how intelligent order management and automated supply chains are being utilized throughout US companies.

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Were online customers more satisfied during the COVID-19 pandemic?

Perficient

Other companies who were late to creating digital customer experiences suffered as people stayed away from traditional stores and shopped online. The American Customer Satisfaction Index’s recent COVID-19 special retail study showed satisfaction declines across 75% of the retail companies. So what went wrong in this pandemic?

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Study Puts Values To Online Data, Privacy

PYMNTS

A study of how consumers in different nations value their personal data found that German users of Facebook would want the company to pay them roughly $8 a month for providing their contact data. The Technology Policy Institute (TPI) study is the first that aims to define the value of online privacy and information.

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Study Says Online Holiday Sales Could Top $200B In COVID-19 Era

PYMNTS

Online retailers should get ready to ring up record eCommerce sales this holiday season. That’s according to a new study issued through Adobe Analytics predicting that “online holiday season spending will reach $189 billion, representing 33 percent growth year-over-year,” according to a Wednesday (Oct. 28) news release.

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New study targets arbitration opt-outs in online contracting, but misses the point

CFPB Monitor

Professor Jeff Sovern, who recently joined the University of Maryland Francis King Carey School of Law faculty, has recently blogged about a forthcoming Study by academicians at other institutions that will be published in the Berkeley Technology Law Journal.

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Study: More People Fall Prey To Fraudsters Online Than By Phone

PYMNTS

A recent study about how people respond to scammers shows that consumers are more likely to become victims on social media and online marketplaces than over the phone, The Wall Street Journal reported on Sunday (Sept. Only 11 percent of respondents lost money and 39 percent said they interacted with a fraudulent caller. .

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Five Key Takeaways From PYMNTS’ BNPL Study

PYMNTS

With providers such as Bill Me Later / PayPal Credit, Afterpay, Affirm, Klarna and FuturePay all vying for a larger slice of the BNPL pie, as well as further availability through retailers online and in-store, it's no wonder why this payment choice is on the rise. Here are five key BNPL takeaways from the report. BNPL Is Not a Last Resort.

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