Omnichannel Moves Beyond Retail

PYMNTS

According to Sherman, the backbone of omnichannel, especially outside the retail world, is that it must match or exceed the offline and online (and mobile) consumer experiences found in a variety of daily activities. Let’s start this story with a trip to the dentist’s office.

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Why Retailers Need Better Payments To Boost Mobile Retail App Appeal

PYMNTS

In one sense, that describes the situation for mobile commerce — specifically, retail apps — as 2020 looms. New research from PYMNTS and LISNR digs deep into consumer views of mobile retail apps. So what does the future hold for mobile retail apps, some two to five years out?

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For Retailers, Getting Ready For Automation

PYMNTS

In an interview with PYMNTS, Tim Moran, senior vice president of product and marketing at Worldnet , told PYMNTS that the age of automated retail is dawning — but there is no one-size-fits-all approach. The tech savvy consumer, he told PYMNTS, expects choice and autonomy in a retail setting.

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Retail Store Closures Pass 7,150

PYMNTS

This year is proving to be another tough one for brick-and-mortar stores, with Dressbarn , CVS , Party City and Pier 1 Imports being just a few of the retailers announcing closures. retailers so far this year, compared to the 5,524 store closures for all of 2018.

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How Unattended Retail Sells Loyalty

PYMNTS

Retailers put together window displays and signs to create enticing storefronts, engage customers via social media and send printed ads through the mail. Unattended retail hardware and software can achieve more for merchants than simply vending products in a self-serve manner, Ning said.

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Retailers See An eCommerce Boom

PYMNTS

A number of retailers have recently seen a surge in eCommerce sales. Now, it’s easier in some ways to be a late mover,” in retailing online, Sucharita Kodali, a retail analyst at Forrester Research, said in an interview, according to CNBC.

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Retail Pulse: Toys R Us Returns With Small Retail Stores

PYMNTS

Iconic brick-and-mortar retailers are sometimes reinvented, and return to the world of retail with smaller-format concepts. That news came after reports emerged in April that the retailer was no longer accepting online orders through its website.

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Retailing The Automated Way

PYMNTS

The headlines may seem to gravitate toward Amazon Go and the cashless store debate, but automated retail efforts are seen across any number of vendors and settings – from vending machines to big box stores to delivery services.

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Where Do Humans Fit Into Automated Retail?

PYMNTS

The global retail automation market is expected to exceed more than $19.5 The latest Automated Retail Tracker looks at how automation fits into different retail categories and industries and explores whether automation means replacing the human touch.

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Retail Sales Seesawing In 2019

PYMNTS

Retail sales in the U.S. Retail sales were down 0.2 Retail sales represent about one-third of consumer spending, which itself represent about two-thirds of the U.S. Internet retailers and pharmacies also took a 0.2 Economy economy News Retail Retail sales U.S.

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How Unattended Retail Is Shaping Retail’s Future

PYMNTS

The world of unattended retail has come a very long way in a very short time. Less than a decade ago, the unattended retail space was more or less defined by vending machines. Until very recently, unattended retail really wasn’t an innovation-focused space.

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Digital And Delivery Innovation Drive Retail Sales For QSRs

PYMNTS

Retail Chipotle Mexican Grill Dunkin earnings News QSR Yum! Brands

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Subscription Commerce Is Expanding Beyond Retail

PYMNTS

Subscription commerce is attractive to entertainment platforms as well as retail businesses because it locks in revenue streams, and customer data can help with planning and forecasting. Traditionally, online retailers receive and process credit card information upon each transaction.

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Online Shopping Prompts Retailers To Leave Malls

PYMNTS

More retailers are leaving malls than ever before as online shopping soars and debt-ridden chains collapse. retailers so far in 2019, compared to the 5,524 store closures for all of 2018. As of early March 2019, there were 4,810 retail store closures announced.

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High Rent Costs Hurting Retailers

PYMNTS

Retailers are feeling the heat from high rent costs. According to a report in The Wall Street Journal , while commercial retail rents are down, rent costs still remain higher than prerecession levels in many prime shopping areas, including Manhattan, Los Angeles and Dallas.

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Online Retailers Face New Threats From Hackers

PYMNTS

Death, taxes and data breaches – those are perhaps the only sure things in life, and new evidence is emerging that hackers are finding increasing profit in targeting online retailers. That’s hardly the only recent hack involving online retail activity, nor the only form of such criminality.

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Why Retailers Are Crowdsourcing Delivery

PYMNTS

The general experience can apply to retail goods, including groceries. After all, the principle is the same, no matter the retail sector: using a digital platform that crowdsources from big commerce ecosystems to provide more efficient deliveries of goods. Retail Benefits.

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Automated Retail’s ‘Fast And Frictionless’ Ambitions

PYMNTS

However, automated retail is shaded with nuance beyond the confines of science fiction and futurism. Now, they’re looking for retailers to replicate those online experiences in the physical environment.”. Unattended retail has, in some ways, set the stage for automated retail.

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Pet Retail And CBD Combine Innovative Forces

PYMNTS

Retail trends and innovation can come from unlikely places, and that seems to be the case now when it comes to pets and CBD, two hot areas of commerce that are intersecting. Not only that, but pet retail is gaining steam. Retail CBD News pet retail Square

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Retail Innovation Depends On Older Consumers, Too

PYMNTS

Youngsters tend to get all the credit when it comes to being a force that drives retail innovation, and that’s fair enough. Retail Baby Boomers consumers Editors' Picks Innovation mobile apps News subscription

Retailers Up Their Loyalty and Rewards Games

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Recent days have brought new evidence of the importance of robust loyalty and rewards problems in retail, an areas of ongoing innovation, and a way for merchants of all types to stand apart in a fiercely competitive industry. Retail Card Programs.

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BoA: Amazon’s Prime Day Boosted Retail Sales In July

PYMNTS

A new report has revealed that Amazon’s Prime Day — along with promotions by other retailers — led to a boost in July retail sales. economics, told CNBC that she expects retail sales — excluding autos — to have risen by 0.6 She also expects headline retail sales to rise by 0.4

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Can Predictive Retail Really Take Off?

PYMNTS

Recent developments call for a fresh look at the progress being made, and what’s in store, possibly, for predictive ordering capabilities when it comes to retail. Predictive retail – or what is sometimes called anticipatory shipping – depends on fulfillment prowess , of course.

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Retail, RFID And Real-Time Sales

PYMNTS

Probably every shopper knows the thrill of the retail treasure hunt — that odd, unexpected, but perfect product discovered on a shelf; that highly desired item almost hidden in some corner, but found via serendipity or determined effort.

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Retail’s Staffing Stumbling Block

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But not all labor market strength is distributed equally – and the retail segment continues to lag. In March, it was reported that retailers announced plans to cut 4,860 jobs, bringing its first-quarter retail segment losses to 46,061.

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Retail Waste Backlash Provides eCommerce Opportunity

PYMNTS

By 2023, manufacturers and retailers will have to donate, reuse or recycle the goods” under a program that the French prime minister called the first of its kind from any national government. eCommerce Amazon ecommerce liquidation News overstock ReCommerce Retail waste

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Restaurants, retailers rethink cashless as financial inclusion takes center stage

Mobile Payments Today

Retailers and restaurants are reconsidering their payment policies as cities and states continue to push for legislation that would require merchants to accept cash

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Virtual Reality: 5G Retailers’ Secret Sauce?

PYMNTS

Out of the haze of uncertainty emerged a new mobile network, and from the new mobile network came new retail applications and experiences, all taking advantage of the faster speed of the technology, and the potential to reduce friction. 5G Retail Deal. VR Retail Growth.

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App Fatigue Is Real, But Retailers Can Fight It

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What does this mean for retailers? Another 15 percent use other merchants’ apps while shopping in their favorite retailers’ stores, and 6.9 Bottom line: in order to encourage more downloads, retailers need to make apps appealing to consumers.

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Retail Packaging Recycling Innovation Goes Prime Time

PYMNTS

As Prime Day continues to roll along, retailers are doing anything and everything possible to capture consumers suddenly inspired to go on a midsummer shopping spree. The plan, Metzger noted, wasn’t to start a retail recycling revolution — or even a business at all.

Retailers Make Bigger Moves Into Digital Advertising

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It’s not enough to just be a retailer these days, it seems. The retail chain reportedly has been in discussions with Triad Retail Media , the retail advertiser owned by WPP PLC, to acquire it. Retail Amazon digital advertising Google News Target Triad Retail Media

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San Francisco Board of Supervisors passes ban on cashless retail

Mobile Payments Today

San Francisco became the latest municipality to ban cashless retail as vulnerable populations demand equal access to shopping and dining service

Goldman is quickly expanding its digital retail bank Marcus

Bank Innovation

Marcus by Goldman Sachs, Goldman's digital-only retail bank, is quickly becoming a full-service financial platform -- a threat to both challenger banks and traditional incumbent players. Daily Post 1 Daily Post 3 Exclusive Premium Retail Banking banking challenger banks Goldman Sachs Marcus

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Retailers Find New Innovation Fuel Against Amazon

PYMNTS

No, that doesn’t mean that PYMNTS takes sides in the struggle for retail supremacy, but only that we like to note when someone or some organization mounts a challenge to the eCommerce and logistical behemoth. High-End Retail. The battle for Amazon retail supremacy also involves pets.

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How AR/VR Tech Is Reshaping Retail

PYMNTS

Before consumers started to trade brick-and-mortar shopping experiences for eCommerce websites, retailers could bring customers through their doors with window displays. According to the PYMNTS Virtual Reality In Retail Report , there are expected to be 100 million AR/VR headset users by 2022.

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Retailers Show The Path Forward On AI Innovation

PYMNTS

Retailers are getting smarter about artificial intelligence (AI), and the latest example of that innovative effort comes from Walmart. Artificial intelligence is moving from theory to reality, and that holds true for the world of retail as well.

Mobile Payments 101: Retail

Mobile Payments Today

The world of mobile payments has changed significantly over the past decade – and particularly over the past few years as smartphones and other mobile devices have become ubiquitous. In this report, we will review some of the main themes and trends in the mobile payments market

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Retail Sales Spike In July Eases Some Economic Worries

PYMNTS

After a week of uncertainty pushed by lackluster results, particularly among department store retailers, along with uncertainty over U.S.-China China trade relations, the markets got some good news in the form of July retail sales figures. July retail sales saw a 0.7

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How Clothing Stores Are Driving Retail Innovation

PYMNTS

To learn more about their customers and increase foot traffic, retailers are testing out new business ideas. In some cases, retailers are dedicating small spaces to brands inside their brick-and-mortar stores. The vast majority of retailers believe in trying new business approaches.

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Beyond Unattended Retail, There’s Unattended Payments

PYMNTS

Writ large, the unattended retail model can be thought of, too, as an unattended payments model, where everything revolves around an authenticated user wielding a registered payment credential — two components that, once in place, can truly take advantage of an omnichannel experience.

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How Pay Advances Affect The Retail Industry

PYMNTS

Jyve launched earlier this year to connect gig economy workers with brick-and-mortar retailers. The idea behind this venture is that the rise in digital commerce will lead to a labor shortage in physical retail. percent of retail gig workers’ income.

Legal Pot Starts Pulling Its Retail Weight

PYMNTS

Trends in legal cannabis retail are just now emerging, and fresh numbers from Colorado are providing insight into how the industry is evolving. Other figures also point to how much consumers are spending on legal retail pot. Legal retail cannabis may be spreading throughout the U.S.,

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As 5G Looms, Retail Possibilities Become More Clear

PYMNTS

Retailers surely have more than enough to worry about these days. For one, the pace of innovation keeps speeding up – and that holds true for all types of retail niches, from apparel to grocery to others. The emerging 5G technology has tremendous retail potential.

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