How to Build Future-Ready, Intelligent Operations That Drive Customer Experience and Faster Growth

Accenture

In my first blog on the future of banking operations in a post COVID-19 world, I examined why banks must reduce their operational costs dramatically just to stand still. Uncategorized Digital Transformation Digitisation Future-Ready Operations Legacy costs

Why an operations revolution is an urgent imperative for banks

Accenture

The post Why an operations revolution is an urgent imperative for banks appeared first on Accenture Banking Blog. Uncategorized Digital Transformation Digitisation Future-Ready Operations Legacy costsUK banks have been striving for years to reduce their cost base.

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How intelligent operations can help European banks prepare for the future

Accenture

The post How intelligent operations can help European banks prepare for the future appeared first on Accenture Banking Blog. Uncategorized Artificial Intelligence Digital Transformation Intelligent operations User Experience

Banks rethink branch operations on back side of COVID-19 threat

Mobile Payments Today

Major banks are reviewing plans to relaunch branch operations after the peak of the COVID-19 pandemic in the U.S., but executives and experts say some key changes in bank operations will likely continue going forward

Marketing Ops: The New Revenue Hero

As data continues to play a starring role in today’s B2B organizations, both marketing and sales operations professionals are poised to solidify their place as critical revenue drivers. In particular, the evolution of the Marketing Operations (Ops) role has created a new standard in marketing and has become a vital component of an organization’s success.

Getting the Cloud Operating Model Right

Accenture

In this latest post, I move to a further critical determinant of effective performance: having the right cloud operating model. Your cloud operating model should provide to your cloud organisation the appropriate structure, capabilities,….

Travel Operators Try New Tactics To Lure Leisure Travelers

PYMNTS

The travel market is an unusual space to watch in terms of its recovery and how lopsided it is in many directions.

Finding the right operating model and governance for Open Banking

Accenture

When transitioning to Open Banking, one of the key considerations for banks is their operating model and governance structure. The post Finding the right operating model and governance for Open Banking appeared first on Accenture Banking Blog.

How financial institutions, credit unions can improve operations, customer experiences

Mobile Payments Today

The coronavirus forced financial institutions to search out new ways to engage with customers

How to build future-ready banking operations beyond the pandemic

Accenture

The post How to build future-ready banking operations beyond the pandemic appeared first on Accenture Banking Blog. So far in this blog series, I’ve talked about how COVID-19 is amplifying banks’ need for innovation and the key technology trends that will shape the near future.

The ABC’s of Recruiting for Gen Z

With “Gen Zers” beginning to enter the workforce at entry-level positions, it’s crucial to understand that this generation operates differently from the last. With this caveat in mind, read on to learn how to adapt your recruiting strategy to appeal to this pool of potential employees.

California Lets Aurora Operate Driverless Cars

PYMNTS

Aurora, with logistical operations currently in Palo Alto, Pittsburgh, and San Francisco, has approximately a dozen self-driving vehicles used for testing on American public roads.

55-Plus Group Lends Optimism To Travel Operators

PYMNTS

The paper cited positive data from a large swath of UK tour operators. Bus operator National Express reported a 185 percent increase in bookings for spring and summer trips compared with bookings made during the same period in 2020.

Bitcoin Daily: South African Crypto Exchange ICE3X Closes Operations

PYMNTS

South African cryptocurrency exchange ICE3X is closing down its operations almost a month after suspending deposits and trading when the platform discovered “discrepancies” in its Bitcoin and Litecoin holdings, according to a status update published Tuesday (April 6).

FAA OKs American Robotics Drones To Fly Without Human Operators

PYMNTS

The Federal Aviation Administration is letting commercial drone-maker American Robotics operate drones without on-site pilots — but with a number of caveats, according to a decision recently posted on the agency’s website.

MLOps 101: The Foundation for Your AI Strategy

Machine Learning Operations (MLOps) allows organizations to alleviate many of the issues on the path to AI with ROI by providing a technological backbone for managing the machine learning lifecycle through automation and scalability.

Uncovering the Hidden Efficiencies in Loan and Deposit Operations

Gonzobanker

Addressing common loan and deposit operations process inefficiencies can help financial institutions deliver optimized value to customers and stockholders. Now, a shift is under way in FIs’ operational units as the conversation turns to transforming legacy banks into “smarter banks.”.

NestEgg: Why 2020 Changed Property Owners' Payment Operations For Good

PYMNTS

Larger entities within the space may have an advantage over smaller players when it comes to adjusting how they operate in this expanding digital environment, however.

Amex Cleared To Operate In China

PYMNTS

The post did not say when Amex would start operations in the country. Final approval from the PBOC is still required in order for Amex to begin operating there.

Afterpay CFO Drives Operational Excellence Through Back-Office Modernization

PYMNTS

For Laura Nadler , migrating away from paper became mission-critical mere weeks after she stepped into the role of CFO at Afterpay ’s North America operations. We can bring our own strategic lens and our operational skills to helping our business partners.

How Banks Are Winning with AI and Automated Machine Learning

Banks have always relied on predictions to make their decisions. Estimating the risks or rewards of making a particular loan, for example, has traditionally fallen under the purview of bankers with deep knowledge of the industry and extensive expertise. But times are changing. Today, banks realize that data science can significantly speed up these decisions with accurate and targeted predictive analytics. By leveraging the power of automated machine learning, banks have the potential to make data-driven decisions for products, services, and operations. Read the white paper, How Banks Are Winning with AI and Automated Machine Learning, to find out more about how banks are tackling their biggest data science challenges.

PROS To Work On B2B eCommerce Operation Launches

PYMNTS

PROS , which provides artificial intelligence-powered solutions, will be expanding its strategic collaboration with Adobe to include Magneto Commerce , an eCommerce platform, with the goal of helping companies launch eCommerce solutions.

What’s holding you back from modern banking operations?

Accenture

In the first of a four-part series, our team of guest bloggers will share how getting to simplified, future-ready bank operations may be more easily imagined. . However, banks are unable to support this if they do not modernize their operations. North America bank operations executives say that by 2020, up to 40 percent of their bank’s spending on digital transformation will be in operations. 1 So, how do banks get to simplified, future-ready bank operations?

Operant Calls for Consortium to Improve Debt Collection

Bank Innovation

Operant Founder and CEO Allan Fisch said at a meetup yesterday at Bank Innovation’s headquarters in New York that a consortium would allow the FIs to contribute anonymized data on the performance of their third-party […]. Artificial Intelligence Cards Compliance Daily Post 1 Exclusive Lending Open Fintech Operations Premium Retail Risk Startups artificial intelligence Big Data credit data analtyics debt collectionToronto-based fintech Operant.AI

Amazon Seeks 100K Workers For Operations Roles

PYMNTS

As it plans to bring 100 new operations facilities online in September, Amazon announced on Monday (Sept. It has also directly developed over 600,000 employment positions domestically throughout operations locations and company offices. “We

How Banks Are Winning with AI and Automated Machine Learning

Banks have always relied on predictions to make their decisions. Estimating the risks or rewards of making a particular loan, for example, has traditionally fallen under the purview of bankers with deep knowledge of the industry and extensive expertise. But times are changing. Today, banks realize that data science can significantly speed up these decisions with accurate and targeted predictive analytics. By leveraging the power of automated machine learning, banks have the potential to make data-driven decisions for products, services, and operations. Read the white paper, How Banks Are Winning with AI and Automated Machine Learning, to find out more about how banks are tackling their biggest data science challenges.

MasterCard strengthens ties to mobile network operators

Mobile Payments Today

The Purchase, New York-based card network has already helped MNOs such as Vodafone Ukraine, Digicel Group in the Caribbean, Viettel Telecom in Vietnam and Taiwan's Chunghwa Telecom to roll out various services related to digital payments

Co-operative Bank Of Kenya Teams With Thunes On SMB Transfers

PYMNTS

To roll out an alternative international money transfer offering called Co-opRemit, the Co-operative Bank of Kenya has teamed with international payment provider Thunes , according to an announcement. “We Co-operative Bank of Kenya works with 8.8

Mayzus Financial Now Operating as Money Polo

Mobile Payments Today

The co-owners of a large FX business numbering about 40 thousand active clients-traders turned to us with the task to create a single payment service for the purpose of minimization of expenses for operations

Wirecard North America goes on market, while operations allowed to resume in UK

Mobile Payments Today

UK regulators reached agreement to let operations resume there Wirecard North America officials said the company was looking for a new owner as the multi-billion accounting scandal at the German-based payments firm reverberated across the globe.

5 Things a Data Scientist Can Do to Stay Current

DataRobot together with Snowflake – a leading cloud data platform provider — is helping data scientists stay current with the latest technology and data science best practices so that they can excel in an increasingly AI-driven workplace. Five Things a Data Scientist Can Do to Stay Current offers data scientists guidance for thriving in AI-driven enterprises.

Today In B2B Payments: EVO Eyes B2B Payments Data Integration; Circle Expands Treasury Crypto Operations

PYMNTS

Today in B2B payments, EVO Payments discusses data integration's role in B2B payments modernization, and Circle expands in Bermuda to help treasurers embrace cryptocurrency.

Lithuania Suspends SatchelPay Operations

PYMNTS

6) that the nation’s central bank has suspended the company’s activities because it allegedly failed to provide the government with required financial data on its operations this year. The Bank of Lithuania has suspended the majority of activities of payments company SatchelPay , reports said Tuesday, barring the Lithuanian company from issuing electronic money or providing part of its payment services. The Industry Spread reported Tuesday (Aug.

Gig Economy Drone Operators Could Soon Pilot Last-Mile Delivery

PYMNTS

As reported by CNN , Connecticut-based Aquiline Drones is aiming to debut a smartphone app that will allow licensed drone operators to do short-term, project-based work as drone pilots. Federal Aviation Administration (FAA) requires that drone operators be certified.

WEX Gets $400M From Warburg Pincus To Boost Operations

PYMNTS

WEX has reported a $400 million investment from a partner of Warburg Pincus , which the financial services tech firm will use to continue operations amid the global pandemic, according to a press release.

Democratizing AI for All: Transforming Your Operating Model to Support AI Adoption

Democratization puts AI into the hands of non-data scientists and makes artificial intelligence accessible to every area of an organization. With the emergence of enterprise AI platforms that automate and accelerate the lifecycle of an AI project, businesses can build, deploy, and manage AI applications to transform their products, services, and operations. But in order to reap the rewards that AI offers, it is essential that businesses first address how their organizations are set up, from their people to their processes. Democratizing AI through your organization requires more than just software. It may require changing your operation models and finding the right guidance to realize the full breadth of capabilities.