Payments Dive

JULY 21, 2023

Ming-Tai Huh shares how his position as a restaurant operator and a tech executive has given him a singular view of the restaurant industry’s challenges.

Operations 195

Operations Industry 195

Accenture

NOVEMBER 3, 2020

In this latest post, I move to a further critical determinant of effective performance: having the right cloud operating model. Your cloud operating model should provide to your cloud organisation the appropriate structure, capabilities,…. The post Getting the Cloud Operating Model Right appeared first on Accenture Banking Blog.

Operations 285

Operations How To Technology 285

Payments Dive

FEBRUARY 15, 2024

While there has been industry speculation about the company making an acquisition, CEO Cameron Bready was more ready to talk “pruning” this week.

Operations 221

Operations Payments Industry Company 221

Accenture

MAY 18, 2021

In my first blog on the future of banking operations in a post COVID-19 world, I examined why banks must reduce their operational costs dramatically just to stand still. In this follow-up post, I zero in on how to achieve the scale of cost reduction required – while also building the intelligent, growth-enhancing operations function….

Customer Experience 372

Customer Experience Operations How To 372

Accenture

APRIL 4, 2022

How is operations perceived within your bank? The post Is operations a source of competitive advantage? As a back-end function ripe for continual cost reductions? Or as an embedded part of an integrated end-to-end design process, collaborating with other areas to create compelling and cost-effective experiences for customers?

Operations 195

Operations Digital Banking Innovation Technology 195

Accenture

JANUARY 20, 2022

To combat these challenges, banks need to move towards future-ready operations, grounded in the latest technology with people who know how to use it. The post Roadmap to build future-ready banking operations appeared first on Accenture Banking Blog.

Operations 195

Operations Fintech How To Technology 195

Accenture

APRIL 27, 2021

The post Why an operations revolution is an urgent imperative for banks appeared first on Accenture Banking Blog. Now the fallout from COVID-19 – including widespread uncertainty and an economic downturn – is set to make revenue growth even harder to achieve. The effect is to put banks’….

Operations 345

Operations 345

Perficient

MARCH 30, 2023

The front office is screaming down to the Settlement Office, “Operations, we need more capital!” Any operations team that has dealt with a stock loan trading desk can contest the inherent friction between providing more available securities to the desk and reliance on settlement cycles and market constraints.

Operations 275

Operations blockchain Capital Security 275

Payments Dive

MAY 30, 2023

The modern card-issuing company is closing its outpost in Australia as part of its cost-cutting campaign.

Operations 356

Operations Cards Company 356

Payments Dive

MAY 1, 2020

Major banks are reviewing plans to relaunch branch operations after the peak of the COVID-19 pandemic in the U.S., but executives and experts say some key changes in bank operations will likely continue going forward.

Operations 397

Operations 397

Accenture

JUNE 7, 2021

The post How intelligent operations can help European banks prepare for the future appeared first on Accenture Banking Blog. How can we simplify our processes so that we can reduce costs and help customers find what they need quicker? How can we improve our productivity so that….

Operations 322

Operations User Experience 322

BankInovation

JULY 17, 2024

Truist cut jobs in core technology and operations following more recent pullbacks on tech at the institution. “We We recently notified technology teammates about certain roles that will be impacted by Truist’s strategic initiatives,” a Truist spokesperson told Bank Automation News.

Operations 68

Operations Technology Retail 68

Accenture

OCTOBER 5, 2020

The post How to build future-ready banking operations beyond the pandemic appeared first on Accenture Banking Blog. The long-term challenge is to set banks up to successfully rebuild and recover when the worst of the pandemic is over. Here are some considerations for building a future-ready banking….

Operations 369

Operations How To Trends Innovation 369

Accenture

DECEMBER 14, 2021

Today’s world of operational risk for banks is much different from what it was two years ago. The post Navigate risk and thrive with intelligent banking operations appeared first on Accenture Banking Blog. The post Navigate risk and thrive with intelligent banking operations appeared first on Accenture Banking Blog.

Operations 195

Operations Survey 195

Accenture

JUNE 2, 2020

When transitioning to Open Banking, one of the key considerations for banks is their operating model and governance structure. The post Finding the right operating model and governance for Open Banking appeared first on Accenture Banking Blog. In our experience working with banks across the globe, we found that focusing on the….

Operations 273

Operations Marketing 273

Payments Dive

MAY 16, 2022

"I’ve been disappointed to see how the payments industry is constantly looking for ways to profit off of small businesses in sneaky ways," says Copper CEO Dickson Chu.

Operations 370

Operations Industry Payments 370

ATM Marketplace

JANUARY 30, 2024

With AI, ATM operators can identify ahead of time potential device faults and either make the fixes remotely or schedule maintenance. It can also detect potential attacks, either physical or software.

ATM 119

ATM Operations Software 119

Payments Dive

JUNE 27, 2024

Abra agreed to repay customers some $82 million in crypto. CEO Bill Barhydt said all but $2 million, yet to be claimed, has been repaid.

Operations 221

Operations 221

Cisco

MARCH 29, 2022

It’s evident that digital investments made prior to 2020 helped many financial institutions respond quickly to a rapidly changing operational environment. As financial services look ahead, it is perhaps time to consider the next phase of the transformation campaign in pursuit of complete operational transformation as the end-goal.

Operations 135

Operations Analytics Tools Resources 135

CFPB Monitor

OCTOBER 9, 2023

The Office of the Comptroller of the Currency’s (OCC) Committee on Bank Supervision (CBS) recently issued its annual Bank Supervision Operating Plan for FY 2024, which sets forth the OCC’s supervision priorities and objectives across CBS operating units.

Operations 146

Operations National Strategy 146

BankInovation

APRIL 9, 2024

JPMorgan Chase’s chief data and analytics officer sits within its operating committee to keep up with ongoing AI investment and implementation bankwide. trillion bank’s operating committee and reports directly to Chief Executive Jamie Dimon and Chief Operating Officer Daniel […]

Analytics 116

Analytics Operations Data Report 116

Payments Dive

OCTOBER 21, 2022

The major payments processor agreed to sell an IT business unit and a Costa Rica division to Infinite Computer Solutions. They also entered a multiyear pact for the buyer to keep providing services.

Operations 305

Operations Payments 305

PYMNTS

JANUARY 24, 2021

The paper cited positive data from a large swath of UK tour operators. Bus operator National Express reported a 185 percent increase in bookings for spring and summer trips compared with bookings made during the same period in 2020.

Operations 260

Operations Groups Lending National 260

PYMNTS

JANUARY 17, 2021

The Federal Aviation Administration is letting commercial drone-maker American Robotics operate drones without on-site pilots — but with a number of caveats, according to a decision recently posted on the agency’s website. The decision is the first government approval for drone flights without on-site pilots, the Marlborough, Mass.-based

Operations 242

Operations Training Resources Google 242

Payments Dive

JANUARY 24, 2023

The wallet, which is expected to launch in the second half of the year, aims to compete with PayPal and Apple, sources told The Wall Street Journal. But serious competition may take a while, an analyst said.

Operations 370

Operations Report Apple 370

BankInovation

APRIL 24, 2024

Lloyds Bank reported an increase in operating costs in the first quarter driven by higher inflation and increased investment in technology. Operating costs “include expected elevated severance charges taken early in the […]

Operations 70

Operations Groups US Management 70

PYMNTS

JANUARY 30, 2020

Aurora, with logistical operations currently in Palo Alto, Pittsburgh, and San Francisco, has approximately a dozen self-driving vehicles used for testing on American public roads. The company did not specify when it would allow California passengers in its vehicles.

California 261

California Operations San Francisco Google 261

Payments Dive

MAY 24, 2022

Klarna, a major buy now-pay later player and Europe's highest value fintech, has "re-evaluated" its business and made "really tough decisions" that include cutting 10% of its workforce, the CEO said.

Operations 221

Operations Fintech 221

Payments Dive

JUNE 30, 2020

UK regulators reached agreement to let operations resume there. Wirecard North America officials said the company was looking for a new owner as the multi-billion accounting scandal at the German-based payments firm reverberated across the globe.

America 286

America Operations Marketing Regulation 286

BankInovation

OCTOBER 3, 2023

Truist Financial is overhauling its digital innovation operations. Bank Automation News has learned that a key bank C-level innovation officer left Truist last week, and the bank shut its Foundry unit, which led the FI’s skunkworks ventures.

Operations 110

Operations Innovation Retail 110