Accenture

APRIL 4, 2017

Storm clouds are gathering over the banking industry in the form of a fragmenting value chain, rapid migration to digital channels, encroaching financial technology firms, and open banking regulations. In many cases, banks will only have a fleeting opportunity to differentiate and brand their services to these customers.

Technology 157

Technology Trends Survey Customer Experience 157

PYMNTS

FEBRUARY 23, 2016

According to Marketing magazine’s 2016 Consumer Superbrands survey , British Airways managed to hold its top spot among the most favored (or favoured) brands among consumers in the British Isles. 11 on Marketing’s Superbrand survey. Microsoft, for example, slid 16 spots from its previous No.

Branding 100

Branding Survey Analysis Marketing 100

PYMNTS

MARCH 24, 2017

A new study from Oracle revealed that consumers are more willing to engage with brands that offer new retail technology if they are able to exert control over their experience. This signals brands to focus on building a strong foundation to win trust.

Retail 101

Retail Technology Study Branding 101

PYMNTS

JUNE 8, 2020

With delayed and late B2B payment terms continuing to raise concerns throughout supply chains around the world, some of the biggest brands have taken measures to support the cash flow of their vendors. Not all companies are taking the same tactic, however.

Branding 131

Branding Payments Data Capital 131

Perficient

MAY 9, 2022

You can do this by leveraging data and intelligence to be data-enabled and driven as well as platforms and technology to deliver real-time connected experiences and frictionless services. And most importantly, use authentic, relevant brand messages and experiences that are tailored to your audience and authentic in your tone. .

Strategy 294

Strategy Study Survey US 294

PYMNTS

NOVEMBER 15, 2016

Technology is the new norm for restaurant customers worldwide — especially if those customers happen to live in Asia or the Middle East. Of those surveyed, only 32 percent of customers in North America reported ordering food using a mobile device in the three months prior. In another restaurant technology survey of U.S.

Technology 100

Technology US San Francisco Survey 100

Perficient

JULY 30, 2020

Louis Post-Dispatch survey.” Louis and serving thousands of colleagues around the globe, is the leading global digital consultancy transforming how the world’s leading enterprises and biggest brands connect with customers and grow their businesses. Louis’ best midsize companies to work for. “I Perficient, based in St.

St. Louis 530

St. Louis Missouri Minnesota social media 530

Perficient

JANUARY 11, 2021

The brands that can operate with speed and agility win in this environment. In-app feedback and surveys can be excellent ways to monitor user pain points and areas of friction. Legacy , bloated technology stacks can slow down even the best mobile product s. Mobile t ech debt needs to be managed and addressed.

Mobile 502

Mobile Strategy US Management 502

PYMNTS

FEBRUARY 20, 2020

Innovations in 3D and augmented reality (AR) eCommerce are leveling the playing field and bringing conversion-centered visual technology to any online retailer. Our new platform is designed to help brands and creators realize that goal, and bring their products to life in minutes rather than weeks.”.

Retail 259

Retail Maine Google Technology 259

PYMNTS

NOVEMBER 11, 2020

Collaborating with Afterpay gives our customers the power of choice when shopping across our family of brands,” John Strain , chief digital and technology officer at Gap, said in a statement on Wednesday (Nov. Participating Gap brands include Old Navy, Gap, Banana Republic, and Athleta. . “By

Retail 222

Retail Charlotte Branding Millennials 222

Perficient

APRIL 14, 2022

The connection between technology and consumers in the insurance industry has never been more relevant. Although the insurance industry was already facing rising competition and customer expectations, the global pandemic forced our industry to take legacy processes and technologies, and transition to “digital” seemingly overnight. .

Strategy 332

Strategy Tools Industry Customer Experience 332

PYMNTS

OCTOBER 14, 2020

Six-year-old insurance technology firm Cover Genius has reportedly raised A$15 million ($10.7 McDonald added: “Customers want to protect their purchases, big or small, and given the option, many will take insurance cover[age] at the point of sale from their favorite online brands.

Capital 186

Capital United States Survey Branding 186

PYMNTS

AUGUST 13, 2020

Faced with the prospect of classifying its drivers as employees rather than independent contractors, Uber Technologies Inc. NEW DATA: The Six Reasons Why More Consumers Are Buying Directly rrom Brands. In D2C And The New Brand Loyalty Opportunity, PYMNTS surveyed nearly 2,200 U.S. Why FIs Are Taking Payments Multi-Cloud.

San Francisco 131

San Francisco CA Payments California 131

Perficient

MARCH 22, 2021

The same way we articulate to our clients exactly why they should do business with us, applying an employer value proposition – sometimes called an employee brand platform – offers candidates and colleagues both the chance to understand the answers to two key questions: “Why do people join Perficient?”

Community 520

Community social media US Branding 520

Alex Jimenez

FEBRUARY 1, 2019

For the past few years I’ve noticed that more and more banking and banking technology articles about the future of banking seem to be informed by dubious claims. The writers derive these claims from customer opinion polls and immediately jump to conclusions without understanding survey methodology. What could explain such a difference?

Survey 40

Survey Strategy ATM Analysis 40

PYMNTS

AUGUST 2, 2018

In order to reach frequent shoppers and boost their brand images, beauty brands have a receptive audience for virtual beauty advisors. According to an Automat study, about half of consumers are ready to use the technology, Retail Dive reported.

Branding 101

Branding Video Survey Digital Strategies 101

PYMNTS

SEPTEMBER 9, 2020

9) news release, Mastercard said a recent survey revealed 80 percent of central banks are engaged in some form of CBDCs, while 40 percent have moved from research to experimenting with concept and design, according to by the Bank for International Settlements. In a Wednesday (Sept.

cryptocurrency 330

cryptocurrency Regional Survey blockchain 330

PYMNTS

APRIL 30, 2020

TrendForce , a provider of technology market intelligence, reported global production of cellphones for the period from April through June is expected to drop to 287 million units, or 16.5 In Q1, Vivo Communication Technology Co. The brand’s production for Q1 dropped by 10 percent to 65.3 billion units in 2020, an 11.3

Report 151

Report Samsung Apple Branding 151

NCR

MARCH 19, 2018

Of the many new tools and innovations that have had an impact on how people live their lives in recent years, one of the most significant is voice technology. At the moment, voice technology is still largely a novelty, used only for simple tasks that don’t carry too much importance. Rising voice. What could the future hold?

Technology 74

Technology Tools Survey ATM 74

PYMNTS

NOVEMBER 21, 2018

A new survey of small business owners suggests that small businesses are struggling to find the right targets for their technology investments. 20) found that small businesses are overlooking technologies that their customers want or that may improve their operations, including chatbots and artificial intelligence (AI).

Study 129

Study Survey Leadership Millennials 129

PYMNTS

JULY 13, 2020

Phone manufacturers delivered 28 million handsets last month, down from 33 million in June 2019, according to the China Academy of Information and Communications Technology (CAICT), a state-backed think tank, the paper reported. From January through March, Vivo Communication Technology Co. The numbers are a bad sign for Apple Inc.

Apple 154

Apple National Branding Survey 154

PYMNTS

OCTOBER 22, 2020

Silicon Valley's Sensory , which works in pioneering artificial intelligence, has rolled out its new VoiceHub technology, which will allow developers to make wake words and voice control command sets, a press release says. Millennials, the survey found, are around twice as likely to use this technology as other generational demographics.

Training 174

Training Millennials Resources Study 174

PYMNTS

FEBRUARY 7, 2020

The decline of WeWork over the last year has had ripple effects, depressing investor confidence in the entire brand of property technology (PropTech), to which WeWork belongs. WeWork intended to launch an initial public offering (IPO) last year, but that ended up failing, and the company was bailed out by SoftBank.

New York 150

New York Technology Company Industry 150

Perficient

DECEMBER 21, 2020

The Visionaries: Can tell a great story about their target prospect, what they should see, and how they should interact with the brand but struggle to execute on their vision. The right tools and technologies can help you centralize your data and ultimately create marketing and sales programs that deliver the ROI you need.

Strategy 322

Strategy Data Guidelines System 322

PYMNTS

JULY 16, 2020

While the concept is as easy as a phone call in some cases, several technology solutions have popped up to take any friction out of the process. “It mobile operator O2 has created a suite of mobile tools that can help manage socially distanced retail as well as virtual queuing, staff scheduling and appointment booking technologies.

Retail 153

Retail Survey Mobile Software 153

Accenture

JUNE 20, 2019

Payments executives surveyed in our 2019 Global Payments Survey cite customer experience as a top driver of customer disintermediation. But many corporate “portals” are clunky, non-intuitive applications built on aging technology. This design deficit is a liability and a top-of-mind concern for payments executives we surveyed.

Survey 150

Survey Customer Experience Payments Management 150

PYMNTS

NOVEMBER 11, 2016

According to the BDO Retail Compass Survey of CMOs, nearly 60 percent of marketers plan to leverage mobile in their marketing strategies this holiday season. The BDO survey found that of those planning to leverage mobile in their holiday marketing strategies, about one-third will focus on targeted ads.

Mobile 188

Mobile Marketing Survey Marketing Strategies 188

PYMNTS

DECEMBER 26, 2018

The firm chose a Kenyan brand, Huddah Cosmetics , as the first social commerce merchant on its Mula service to roll out the platform. According to Cellulant, Huddah Cosmetics was an interesting brand to launch for the platform. In addition, the company said that her brand is well-known and capable of generating buzz.

social media 180

social media Payments Millennials Regional 180

PYMNTS

SEPTEMBER 14, 2018

A new survey has found that big retailers like Apple and Nike are losing favor in China, as consumers are showing a preference towards local brands. Chinese brands have been better at leveraging social media to reach out to shoppers in China,” said Catherine Lim, a Bloomberg Intelligence analyst. There’s a stronger buzz.”.

Apple 101

Apple social media Branding Survey 101

PYMNTS

FEBRUARY 20, 2020

We believe it can be solved much more quickly through technology and innovative business models. With its brands Zero (nicotine addiction), Roman (men’s health and erectile dysfunction) and Rory (women’s health) it has taken more than $160 million in funding off the table over the last year. So we decided to do it better.”.

Denver 213

Denver Survey Retail Branding 213

PYMNTS

MARCH 25, 2019

From Rent the Runway to McDonald’s , retailers are tapping into a world of technology that lets customers make transactions without visiting a cashier. These are just some of the ways that merchants are using digital innovations to better serve their customers with the help of kiosk and unattended retail technology: . In the U.S.,

Retail 198

Retail San Francisco Houston Branding 198

Perficient

JULY 15, 2020

Marry in people, process and technology and you have Producers and Consumers with a great value add. The explosion of data and advances in digital technologies has completely disrupted our industry as service / solution providers. Technology debt. Webinars will have Online Surveys uniquely identifying prospects.

Data 497

Data Customer Experience Analytics Industry 497

PYMNTS

AUGUST 28, 2019

To reach consumers on the hunt for offerings that are “clean and natural,” the retail chain rolled out its Everspring household brand. Reportedly, Target research has shown that these consumers aren’t as loyal to specific brands as older shoppers. So-called Generation Z is also driving much of the innovation when it comes to retail.

Retail 148

Retail Trends Millennials Survey 148

Social Assurance

OCTOBER 29, 2021

Here are a few key takeaways from the 2021 report and how it will impact your brand. Growing Utilization of Marketing and Compliance Tools and Technology. As the financial services sector continues to adapt to the massive digital disruption, our survey results showed some impressive statistics about Marketing and Compliance technology.

Compliance 15

Compliance Survey Marketing social media 15

PYMNTS

JANUARY 20, 2021

Euro area banks have scaled back lending in order to shield against risk, a new European Central Bank (ECB) survey says. In an effort to simplify B2B payments for Australia, FinTech service provider WEX is teaming with digital business management technology company MYOB. European Banks Lend Less, Fearing Bad Loans During Pandemic.

Lending 161

Lending Payments Fintech Survey 161

PYMNTS

MARCH 13, 2020

Another survey found that 81 percent of Gen Z prefers to shop in-stores, for example. The Playbook also looks at how new technologies like artificial intelligence (AI) and visual search can be used to foster customer loyalty. Retailers thus cannot shrug off the brick-and-mortar shopping experience as a lost cause. About the Playbook.

Strategy 179

Strategy Millennials Retail Mobile 179

PYMNTS

FEBRUARY 24, 2020

The share of companies reporting fraud experiences jumped to 60 percent this year, according to a survey by Bottomline Technologies and Strategic Treasurer of more than 350 global corporate practitioners and bankers, up from 40 percent in 2017. About The Tracker.

Software 223

Software Fraud System Survey 223