PYMNTS

DECEMBER 15, 2019

Mintel surveyed 1,700 shoppers online last year and discovered a fifth of consumers agreed that “experience gifts” were better than tangible products. The Mintel survey indicated the lion’s share of respondents who identified themselves as millennials or Generation Z preferred experiences over gifts.

Survey 140

Survey US New York Millennials 140

PYMNTS

FEBRUARY 27, 2019

A new survey found that Costco Wholesale has beat out Amazon in customer satisfaction. The annual American Customer Satisfaction Index (ACSI) survey shows that, after taking the top spot in customer satisfaction in the eCommerce space since 2010, Amazon dropped 4 percent to an ACSI score of 82 (out of 100), while Costco scored an 83.

Survey 129

Survey Retail Apple Branding 129

PYMNTS

DECEMBER 15, 2019

Mintel surveyed 1,700 shoppers online last year and discovered a fifth of consumers agreed that “experience gifts” were better than tangible products. The Mintel survey indicated the lion’s share of respondents who identified themselves as millennials or Generation Z preferred experiences over gifts.

Survey 131

Survey US New York Millennials 131

PYMNTS

MAY 18, 2018

Overstock has unveiled 17 exclusive private label furniture brands, featuring more than 16,000 furniture and home décor products. Brands, introduced through the new selection, include The Gray Barn, Carson Carrington Home, and Laurel Creek.

Branding 122

Branding blockchain Retail Trends 122

The Financial Brand

DECEMBER 7, 2023

This article CEO Survey Finds ‘Cautious Optimism’ Among Banking Leaders appeared first on The Financial Brand. This article CEO Survey Finds ‘Cautious Optimism’ Among Banking Leaders appeared first on The Financial Brand.

Survey 33

Survey Branding Regulation Banking Trends 33

PYMNTS

AUGUST 26, 2019

To provide men’s personal care items that feel like premium brands at accessible price points, eCommerce innovators are building product lines through the direct-to-consumer (DTC) model. Founder Matt Mullenax was inspired to start the brand after cutting his teeth in the DTC world as an early employee at Bonobos.

Branding 163

Branding Minneapolis social media Company 163

PYMNTS

JANUARY 7, 2021

This survey is one of the ways we are continuing to monitor the potential impact of [the] coronavirus on firms,” Executive Director of Consumers and Competition Sheldon Mills said in a statement. We are in an unprecedented — and rapidly evolving — situation.

Survey 172

Survey Payments Groups Data 172

PYMNTS

AUGUST 9, 2018

percent of those surveyed noted it as a priority, with nearly half (47 percent) of consumers being unaware that they could use an app at all to pay for gas. Brands are improving their food services, renovating bathrooms, expanding their shop offerings and expanding their mobile payment options. Not terribly important to customers.

Branding 100

Branding Mobile Data Study 100

PYMNTS

MARCH 13, 2018

In an annual survey of the reputations of the “most visible” corporate brands, Apple Inc. The reason behind Apple and Alphabet’s fall in the Harris Poll Reputation Quotient survey may have had to do with their lack of product releases, which tend to garner attention. The poll was based on a survey of 25,800 U.S.

Survey 100

Survey Apple Google Indiana 100

PYMNTS

SEPTEMBER 9, 2020

Wenzel said that when Amazon surveys customers, trust is the critical element to actually making a sale happen — more than price or selection, and cutting across all demographic groups. She said a “trust halo” that surrounds the payment product often acts as a boost for other brands. What does widening the aperture look like?

Branding 220

Branding Online Retail social media 220

The Financial Brand

SEPTEMBER 15, 2023

This article Why Your Next Strategic Plan Should Start with a Board-Management Survey appeared first on The Financial Brand. Surveying the board and management can ensure there's no misalignment. This article Why Your Next Strategic Plan Should Start with a Board-Management Survey appeared first on The Financial Brand.

Survey 35

Survey Management Branding Groups 35

PYMNTS

SEPTEMBER 12, 2016

A study by Dotcom Distribution, a logistics and fulfillment firm, found that close to 90 percent of online shoppers consider delivery times central to their decision to shop with an eCommerce brand in the future. The results of the survey show a discerning customer who wants fast shipping and is willing to pay for it when it counts.

Branding 100

Branding Security Survey Retail 100

PYMNTS

JULY 29, 2016

Instagram followers and engagement has skyrocketed among brands and celebrities over the past year, according to a study by ARK Investment Management , illustrating that the photo-sharing social platform “seems to be cementing its position as the ideal platform for premium brand advertising.”. “In

Branding 100

Branding Survey Study Trends 100

PYMNTS

DECEMBER 14, 2017

Only 3 percent of survey respondents told PYMNTS and i2c that they had not been focused on new payments products and features within the last year. Karen Webster recently hosted a webinar with i2c executive vice president of global client success Peg Johnson to dig into the Index survey results and reveal what FIs can learn from the data.

Innovation 162

Innovation Branding Payments Survey 162

PYMNTS

JUNE 26, 2018

Kaspersky Lab , the security company, announced Tuesday (June 26) a new “State of Industrial Cybersecurity 2018” survey, which found that 65 percent of organizations globally believe that OT/ICS security risks are more likely with IoT over the next year.

Survey 111

Survey Company Cyber Security Security 111

PYMNTS

MARCH 20, 2019

Amazon.com Head of Beauty for Private Brands Kara Trousdale said in the announcement, “Our goal is to help customers spend less time and money searching for the right skincare solutions.” Kearney survey. And, according to One Click Retail , Amazon sold $1.9

Branding 109

Branding Retail Survey Report 109

PYMNTS

JULY 30, 2019

Most of Houzz’s research is based on analytics and surveys sent to the community, which provides them with real-time information on the health of the market. Co-branded credit cards are rooted in the early days of retail, when retailers began to work with banks instead of issuing their own cards.

Branding 129

Branding Cards Community Analytics 129

PYMNTS

FEBRUARY 23, 2016

According to Marketing magazine’s 2016 Consumer Superbrands survey , British Airways managed to hold its top spot among the most favored (or favoured) brands among consumers in the British Isles. 11 on Marketing’s Superbrand survey. Microsoft, for example, slid 16 spots from its previous No.

Branding 100

Branding Survey Analysis Marketing 100

PYMNTS

OCTOBER 3, 2016

The RAND survey also found that 44 percent of the time, victims first learned of a breach through a source other than the breached firm — usually news reports. As for how to generate “positive” breach experiences — the survey found that prompt alerts and frequent updates generally led to the highest level of consumer reviews.

Branding 187

Branding Survey Fraud Data 187

Bank Innovation

JANUARY 2, 2020

Gartner’s Digital IQ Index for 2019 surveyed 80 banking and financial brands, including national banks, regional banks, online banks and fintech startups. It examined 1,200 data […].

Regional 273

Regional Study Survey National 273

PYMNTS

DECEMBER 20, 2017

This makes for a strong brand image that’ll remain on their minds. Your brand should exist everywhere your audience does and engage them wherever they’re comfortable. For example, well-known companies like Zappos and Amazon have a unique voice through which they deliver their brand message.

Branding 142

Branding social media Customer Experience Training 142

Perficient

AUGUST 13, 2021

As a result, the industry is experiencing a decline in brand loyalty in favor of pricing. A brand may bring a customer in the door, but pricing seals the deal. In short, a brand attracts shoppers, but pricing closes the deal. The pandemic accelerated this trend.

Policies 294

Policies Customer Experience Branding Survey 294

PYMNTS

JULY 2, 2020

This month’s Deep Dive examines loyalty programs’ significance for retaining members, generating customer referrals, adding cost efficiency and enabling user-generated content, such as ratings, that can help boost brand awareness. percent of CU members in the survey said they would prefer their CUs to not innovate at all, while 76.3

Innovation 155

Innovation Branding Tools Innovation Strategies 155

The Paypers

DECEMBER 27, 2018

(The Paypers) US consumers appreciate Amazon more than other brands, according to a series of surveys conducted by Morning Consult.

Survey 31

Survey Branding US 31

Perficient

APRIL 4, 2022

While mobile has long been a part of the carrier offering – pay a bill, get an ID card, file a claim – this survey reflects the evolution of insurers from transactional into personalized servicing. 3) Tell Me – Authentic, Relevant Brand Messages and Experiences. 1) Know Me – Data & Analytics Relevant to the Customer.

Mobile 294

Mobile Survey User Experience Analytics 294

PYMNTS

JUNE 8, 2020

With delayed and late B2B payment terms continuing to raise concerns throughout supply chains around the world, some of the biggest brands have taken measures to support the cash flow of their vendors. Not all companies are taking the same tactic, however.

Branding 131

Branding Payments Data Capital 131

The Financial Brand

MAY 4, 2023

Power Survey Shows appeared first on The Financial Brand. Power Survey Shows appeared first on The Financial Brand. Power Survey Shows appeared first on The Financial Brand. This article Slips in Customer Service Can Prove Extra Costly Now, J.D. Exceeding expectations is key.

Survey 30

Survey Branding Customer Experience 30

PYMNTS

FEBRUARY 3, 2017

Craig McDonald, CEO of MailGuard , joined this week’s Hacker Tracker to provide some insight into how fraudsters perpetrate phishing email scams and how trusted brands can prevent their name from being dragged through the cyber mud. Making Consumer Trust Pay Off. It’s no wonder hackers just keep phishing.

Branding 100

Branding California Google System 100

PYMNTS

JULY 15, 2020

On Wednesday (July 15), PYMNTS reported that as many as 30 percent of surveyed Main Street SMBs that are struggling to maintain cash flows say their troubles are solely the result of the pandemic, while 54 percent say the pandemic is partially to blame.

Retail 167

Retail Report Branding Maine 167

PYMNTS

OCTOBER 22, 2018

CNBC , citing Piper Jaffray’s fall 2018 survey, reported the survey found 85 percent of teens surveyed use Instagram at least once a month, surpassing Snapchat ‘s 84 percent. for its annual survey, which is in its third year. The average age of the survey respondents is 16. ”

social media 143

social media Survey Branding Apple 143

Perficient

JULY 30, 2020

Louis Post-Dispatch survey.” Louis and serving thousands of colleagues around the globe, is the leading global digital consultancy transforming how the world’s leading enterprises and biggest brands connect with customers and grow their businesses. Louis’ best midsize companies to work for. “I Perficient, based in St.

St. Louis 530

St. Louis Missouri Minnesota social media 530

The Paypers

OCTOBER 18, 2018

(The Paypers) US consumers still generally trust brands but welcome consent-based relationships following recent breaches and controversies affecting data privacy, according to Janrain survey.

Survey 28

Survey Branding US Data 28

PYMNTS

APRIL 17, 2020

Those were quantified yesterday in a new Internet Advertising Bureau survey that shows a steep decline expected in ad spending across digital media. The IAB surveyed more than 200 U.S. The IAB survey doesn’t come as a complete surprise, although the 98 percent number is steeper than many observers expected.

social media 188

social media Survey Google Branding 188

PYMNTS

JULY 18, 2016

This newfound cost consciousness is reshaping the retail industry in everything from spurring the rise of fast fashion at the expense of mall “anchor stores,” to the increasing popularity of off-brands or store brands in the supermarket, to the shift in the apparel business, to off-price retail outlets over full-priced department stores.

Branding 100

Branding Retail Study Portland 100

PYMNTS

OCTOBER 6, 2020

A new survey revealed teenagers spent less money on food, events and concerts during the COVID-19 pandemic amid fear of a worsening economy. The nationwide survey of 9,800 consumers conducted between Aug. The nationwide survey of 9,800 consumers conducted between Aug. 19 and Sept. 19 and Sept. Nike has maintained the No.

Survey 255

Survey Report Branding Groups 255

PYMNTS

DECEMBER 9, 2020

Surveying a census-balanced panel of over 2,800 U.S. Days after the first Pfizer/BioNTech vaccine announcement was made, PYMNTS set out to discover how a much-anticipated COVID-19 immunity shot is likely to move the needle of normalcy and begin to boost confidence, allowing America to affect a recovery in full.

Branding 148

Branding Data Study Millennials 148

PYMNTS

APRIL 4, 2019

About six in 10 consumers have said they would be open to banking with non-FIs if they could — especially with big-name brands like Amazon , PayPal and Walmart. The question is: Why do consumers feel comfortable enough to consider using banking services from some brands more than others? In the Where Will We Bank Next?

Survey 168

Survey Branding Retail Fintech 168