PYMNTS

OCTOBER 24, 2019

A new survey has found that the biggest obstacles hindering online retailers from doing business abroad is fraud prevention, and currency and payment processing. However, the survey reported that less than half of U.S. In fact, North America’s top 1000 eRetailers have sold $143 billion worth of goods to customers outside the U.S.,

Survey 101

Survey Fraud Retail Online 101

Accenture

APRIL 4, 2017

Storm clouds are gathering over the banking industry in the form of a fragmenting value chain, rapid migration to digital channels, encroaching financial technology firms, and open banking regulations. In many cases, banks will only have a fleeting opportunity to differentiate and brand their services to these customers.

Technology 157

Technology Trends Survey Customer Experience 157

PYMNTS

MARCH 18, 2020

In one recent survey, 81 percent of Gen Z consumers said they prefer shopping in physical stores. The Retail Innovation Commerce Connected Playbook , done in partnership with First Data, now Fiserv , reveals the resilience of live retail – pandemics and same-day delivery be damned. Visual search can combine the best of both worlds.

Innovation 130

Innovation Retail System Technology 130

Perficient

APRIL 14, 2022

The connection between technology and consumers in the insurance industry has never been more relevant. Although the insurance industry was already facing rising competition and customer expectations, the global pandemic forced our industry to take legacy processes and technologies, and transition to “digital” seemingly overnight. .

Strategy 332

Strategy Tools Industry Customer Experience 332

PYMNTS

SEPTEMBER 9, 2019

It’s also the start of another football gambling season — one that involves mobile commerce and digital payments, and companies trying to innovate their way to success in this growing field of transactions. And those payments, at least in general, are following larger consumer trends when it comes to methods and technology.

Innovation 137

Innovation Payments Taxes User Experience 137

Perficient

JULY 30, 2020

Louis Post-Dispatch survey.” Louis and serving thousands of colleagues around the globe, is the leading global digital consultancy transforming how the world’s leading enterprises and biggest brands connect with customers and grow their businesses. Louis’ best midsize companies to work for. “I Perficient, based in St.

St. Louis 530

St. Louis Missouri Minnesota social media 530

PYMNTS

FEBRUARY 19, 2019

Those who work in and around high tech and innovation are lulled into a narrative about progress being on a march ever forward, rarely slowing, never stopping and certainly never turning around and marching in the wrong direction. . Once one gets outside of the top 25 banks in the U.S., The Soft Middle in Financial Services.

Innovation 160

Innovation Fintech Marketing Study 160

PYMNTS

FEBRUARY 13, 2020

One of the keys to that future and some clues to mall innovation and potential renaissance (comeback might be too strong a word) comes from an overlooked project by the Urban Land Institute (ULI) in late 2019. Customers demand efficiency in their transactions and value having options,” according to the firm’s 2020 Retail CFO Outlook Survey.

Innovation 153

Innovation Retail Community Groups 153

PYMNTS

NOVEMBER 5, 2019

And it might not go so far in payments and commerce in the coming decade, at least going by the results of a new Mastercard collaboration with Harvard Business Review Analytics on what really works when it comes to innovation, companies and executives. 2020 Innovation Sparks. The report, released Tuesday (Nov.

Innovation 102

Innovation Report social media Data 102

PYMNTS

NOVEMBER 15, 2016

Technology is the new norm for restaurant customers worldwide — especially if those customers happen to live in Asia or the Middle East. Of those surveyed, only 32 percent of customers in North America reported ordering food using a mobile device in the three months prior. In another restaurant technology survey of U.S.

Technology 100

Technology US San Francisco Survey 100

PYMNTS

SEPTEMBER 9, 2020

9) news release, Mastercard said a recent survey revealed 80 percent of central banks are engaged in some form of CBDCs, while 40 percent have moved from research to experimenting with concept and design, according to by the Bank for International Settlements. In a Wednesday (Sept. In a Wednesday (Sept.

cryptocurrency 330

cryptocurrency Regional Survey blockchain 330

PYMNTS

FEBRUARY 6, 2019

Consumers have thousands of health and beauty brands to choose from, and that pool has only grown larger as the global economy expands. To keep up with the competition, merchants recognize the need to innovate both online and in their physical stores. percent of merchants said customer loyalty was their top reason for innovating.

Innovation 176

Innovation Retail Online Resources 176

PYMNTS

FEBRUARY 20, 2020

Innovations in 3D and augmented reality (AR) eCommerce are leveling the playing field and bringing conversion-centered visual technology to any online retailer. Our new platform is designed to help brands and creators realize that goal, and bring their products to life in minutes rather than weeks.”.

Retail 259

Retail Maine Google Technology 259

PYMNTS

DECEMBER 13, 2016

In announcing the recent findings of a survey spanning more than 1,000 tech human resources and recruiting professionals, Indeed, the job site, noted that almost nine of 10 respondents said that it remains an ongoing challenge to find, and hire, the right tech professionals. Thus, innovation suffers.

Innovation 100

Innovation Survey Comparison Resources 100

Perficient

MARCH 22, 2021

The same way we articulate to our clients exactly why they should do business with us, applying an employer value proposition – sometimes called an employee brand platform – offers candidates and colleagues both the chance to understand the answers to two key questions: “Why do people join Perficient?”

Community 520

Community social media US Branding 520

PYMNTS

JANUARY 27, 2021

Brands like Panera Bread and Jimmy John’s positioned themselves well by being early adopters of Apple Pay and Google Pay. Guests feel safe, and the brands deliver an exceptional experience.”. A recent survey found that 68 percent of restaurateurs planned to boost their spending on innovative technologies in the next few years.

Branding 265

Branding Meeting Examples Training 265

PYMNTS

OCTOBER 22, 2020

Silicon Valley's Sensory , which works in pioneering artificial intelligence, has rolled out its new VoiceHub technology, which will allow developers to make wake words and voice control command sets, a press release says. Millennials, the survey found, are around twice as likely to use this technology as other generational demographics.

Training 174

Training Millennials Resources Study 174

PYMNTS

JULY 22, 2019

Much of the excitement surrounding automated retail — aka cashierless retail — has been driven by Amazon Go, but the enthusiasm for “just-walk-out” technology has been tempered by the stores’ limited locations. French retail giant Carrefour SA has also been testing camera and image-recognition technology in grocery stores.

Innovation 125

Innovation San Francisco Retail Study 125

PYMNTS

SEPTEMBER 6, 2016

Let’s face it, data analysis can be a costly and time-consuming affair and can sometimes take weeks or months of scouring through troves and troves of data from a number of channels, like sales, surveys, customer reviews and social media, to even interpret how consumers might be responding to a certain brand or product. ”

Branding 100

Branding Meeting Management social media 100

Perficient

JULY 15, 2020

Marry in people, process and technology and you have Producers and Consumers with a great value add. The explosion of data and advances in digital technologies has completely disrupted our industry as service / solution providers. Innovation pains – build vs buy decisions. Technology debt. Legacy infrastructure.

Data 497

Data Customer Experience Analytics Industry 497

Perficient

JULY 31, 2020

World Health Organization (WHO) Survey and Situation Report. Gartner says that in order for companies to innovate “their way beyond the post-COVID-19 world, data and analytics leaders require an ever-increasing velocity and scale of analysis in terms of processing and access to succeed in the face of unprecedented market shifts.”

Data 354

Data Analytics Strategy social media 354

PYMNTS

NOVEMBER 21, 2018

A new survey of small business owners suggests that small businesses are struggling to find the right targets for their technology investments. 20) found that small businesses are overlooking technologies that their customers want or that may improve their operations, including chatbots and artificial intelligence (AI).

Study 129

Study Survey Leadership Millennials 129

PYMNTS

MARCH 13, 2020

Another survey found that 81 percent of Gen Z prefers to shop in-stores, for example. In the Commerce Connected Playbook: Retail Innovation Edition , PYMNTS examines the latest trends in the retail industry, including why brick-and-mortar is an essential component to the omnichannel shopping experience. About the Playbook.

Strategy 179

Strategy Millennials Retail Mobile 179

PYMNTS

JANUARY 26, 2021

The pandemic has been driving consumer payment choices and purchasing behaviors, influencing how customers transact, which payments they use and why they use them, according to a new survey. Contactless payment innovation is underway at the nation’s CUs as the public shuns cash and even physical cards to lower the risks of infection.

Tools 276

Tools Los Angeles New Jersey Trends 276

PYMNTS

FEBRUARY 4, 2019

In some cases, brands like Loblaw and Nike are letting shoppers use their mobile phones to pay for their purchases at their physical stores. The finding was reported by Boston Retail Partners in its 20th annual POS/Customer Engagement Benchmark Survey. By March, 200 additional lanes are set to arrive at the company’s other 13 stores.

Innovation 126

Innovation Retail Mobile Massachusetts 126

South State Correspondent

FEBRUARY 22, 2023

The banker’s job is to separate those looking for a rate and those looking for another non-rate attribute such as safety, convenience, service, brand alignment, or similar. Forward Not Back Too many banks use rate surveys to set their deposit pricing. Convenience and brand, for example, play a huge part.

Management 195

Management Marketing Branding Strategy 195

PYMNTS

DECEMBER 21, 2020

“We designed the interior and exterior spaces like we had a blank sheet of paper, designing without preconceived notions of how a Burger King restaurant should look,” said Rapha Abreu, global head of Design at BK-parent Restaurant Brands International. The PYMNTS survey also found that 30.5 Way Beyond Burgers.

Kentucky 233

Kentucky Branding Survey Texas 233

PYMNTS

FEBRUARY 7, 2020

The decline of WeWork over the last year has had ripple effects, depressing investor confidence in the entire brand of property technology (PropTech), to which WeWork belongs. WeWork intended to launch an initial public offering (IPO) last year, but that ended up failing, and the company was bailed out by SoftBank.

New York 150

New York Technology Company Industry 150

PYMNTS

MARCH 25, 2019

New digital innovations, however, provide the promise of offering valuable customer data to merchants. From Rent the Runway to McDonald’s , retailers are tapping into a world of technology that lets customers make transactions without visiting a cashier. Approximately one quarter — or 25.3 In the U.S.,

Retail 198

Retail San Francisco Houston Branding 198

Cisco

DECEMBER 14, 2020

Digital Experience is the Brand. That experience makes or breaks brands today. It’s evident that the penalty for poor application experience is very high, with over 49% of surveyed users stating they have switched suppliers due to poor digital experience. This innovation is driven by investments that only increase complexity.

Customer Experience 78

Customer Experience Innovation Branding Study 78

Accenture

JUNE 20, 2019

Payments executives surveyed in our 2019 Global Payments Survey cite customer experience as a top driver of customer disintermediation. But many corporate “portals” are clunky, non-intuitive applications built on aging technology. This design deficit is a liability and a top-of-mind concern for payments executives we surveyed.

Survey 150

Survey Customer Experience Payments Management 150

NCR

MARCH 19, 2018

Of the many new tools and innovations that have had an impact on how people live their lives in recent years, one of the most significant is voice technology. At the moment, voice technology is still largely a novelty, used only for simple tasks that don’t carry too much importance. Rising voice.

Technology 74

Technology Tools Survey ATM 74

PYMNTS

JUNE 27, 2018

As recent research from PYMNTS reveals, the most innovative FIs know that providing exceptional service to their consumer base comes down to focusing on three key components: user experience, digital technology and data analytics. In fact, 47 percent of CE-focused firms considered their latest innovations to be very successful.

Data 129

Data Customer Experience User Experience Innovation 129

PYMNTS

AUGUST 28, 2019

So-called Generation Z is also driving much of the innovation when it comes to retail. To reach consumers on the hunt for offerings that are “clean and natural,” the retail chain rolled out its Everspring household brand. Reportedly, Target research has shown that these consumers aren’t as loyal to specific brands as older shoppers.

Retail 148

Retail Trends Millennials Survey 148

PYMNTS

JUNE 25, 2020

Last year, PYMNTS’ How We Will Pay Survey found that while an increasing share of U.S. In a world where physical retail was, by and large, shut down for three months, our consumer surveys have since found that many U.S. For instance, reports are emerging about the expansion of voice technology in hotels and cruise ships.

Google 141

Google Survey Apple Innovation 141

PYMNTS

OCTOBER 28, 2019

Accelerate offers FinTechs easy onboarding to access and integrate all of Mastercard’s specialized tools and proprietary technology. Mastercard Accelerate is a single doorway to the countless ways Mastercard can help FinTechs all over the world grow and scale sustainably,” said Mastercard Chief Product and Innovation Officer Michael Miebach.

Fintech 101

Fintech Survey Innovation Data 101

PYMNTS

NOVEMBER 11, 2016

According to the BDO Retail Compass Survey of CMOs, nearly 60 percent of marketers plan to leverage mobile in their marketing strategies this holiday season. The BDO survey found that of those planning to leverage mobile in their holiday marketing strategies, about one-third will focus on targeted ads.

Mobile 188

Mobile Marketing Survey Marketing Strategies 188