Perficient

JULY 30, 2020

Louis Post-Dispatch survey.” Louis and serving thousands of colleagues around the globe, is the leading global digital consultancy transforming how the world’s leading enterprises and biggest brands connect with customers and grow their businesses. Louis’ best midsize companies to work for. “I Perficient, based in St.

St. Louis 530

St. Louis Missouri Minnesota social media 530

PYMNTS

OCTOBER 10, 2016

As retailers improve their inventory and fulfillment options, the gap between in-store and online commerce appears to be shrinking, at least according to a new report. Brands are making that investment and it really is paying off.”. foot traffic to retail stores saw its largest drop, 9.9 percent, in May, according to RetailNext.

Online 100

Online Boston Retail Mobile 100

PYMNTS

OCTOBER 14, 2020

Six-year-old insurance technology firm Cover Genius has reportedly raised A$15 million ($10.7 McDonald added: “Customers want to protect their purchases, big or small, and given the option, many will take insurance cover[age] at the point of sale from their favorite online brands.

Capital 186

Capital United States Survey Branding 186

PYMNTS

NOVEMBER 15, 2016

Technology is the new norm for restaurant customers worldwide — especially if those customers happen to live in Asia or the Middle East. Of those surveyed, only 32 percent of customers in North America reported ordering food using a mobile device in the three months prior. In another restaurant technology survey of U.S.

Technology 100

Technology US San Francisco Survey 100

Perficient

SEPTEMBER 30, 2020

A Survey of Over 150 Enterprise Executives. For that reason, we conducted a survey of 154 executives from enterprise organizations. What follows is six of the major themes we saw in analyzing the survey response data. The world threw a major curveball at us back in March 2020 when COVID-19 erupted on the global stage.

Video 508

Video Survey Strategy Marketing 508

PYMNTS

FEBRUARY 20, 2020

Innovations in 3D and augmented reality (AR) eCommerce are leveling the playing field and bringing conversion-centered visual technology to any online retailer. Our new platform is designed to help brands and creators realize that goal, and bring their products to life in minutes rather than weeks.”.

Retail 259

Retail Maine Google Technology 259

PYMNTS

FEBRUARY 28, 2017

B2B sellers moving online need to keep the customer happy, but according to a new report by CloudCraze, there’s a disconnect between what customers want and what sellers can provide. Analysis of the survey revealed several key trends in how B2B sellers struggle to match their buyers’ expectations. Payment Problems.

Online 100

Online Payments Survey Analysis 100

Perficient

JANUARY 11, 2021

The brands that can operate with speed and agility win in this environment. 56% of BOPIS (buy online, pick up in-store) and 45% of grocery delivery users plan to continue using these services after the pandemic. . In-app feedback and surveys can be excellent ways to monitor user pain points and areas of friction.

Mobile 502

Mobile Strategy US Management 502

PYMNTS

NOVEMBER 11, 2020

Collaborating with Afterpay gives our customers the power of choice when shopping across our family of brands,” John Strain , chief digital and technology officer at Gap, said in a statement on Wednesday (Nov. Participating Gap brands include Old Navy, Gap, Banana Republic, and Athleta. . “By

Retail 222

Retail Charlotte Branding Millennials 222

PYMNTS

JUNE 16, 2017

For the Chinese buyer in particular, social media engagement and online shopping activities takes on a unique avenue. Unveiled at Asia’s CES event last week, the Consumer Technology Assn.’s The research also showed that there are stark differences in the amount of online shopping between Chinese and American shoppers.

Study 119

Study Online social media Retail 119

PYMNTS

AUGUST 10, 2018

At first glance, 2018 is shaping up to be a year that has brought meaningful consumer, regulatory and legislative backlash against lax online privacy. One recent survey found that 78 percent of U.S. Except, maybe not. What seems to be genuinely changing is consumer awareness of how privacy really works in the digital world.

Online 101

Online social media Baltimore Data 101

Perficient

JULY 31, 2020

World Health Organization (WHO) Survey and Situation Report. Gartner also stated that “by 2022, 35% of large organizations will be either sellers or buyers of data via formal online data marketplaces, up from 25% in 2020.” Johns Hopkins Research Center. Our world in Data (.gov). Every state website in the US.

Data 354

Data Analytics Strategy social media 354

PYMNTS

SEPTEMBER 6, 2016

Let’s face it, data analysis can be a costly and time-consuming affair and can sometimes take weeks or months of scouring through troves and troves of data from a number of channels, like sales, surveys, customer reviews and social media, to even interpret how consumers might be responding to a certain brand or product. ”

Branding 100

Branding Meeting Management social media 100

PYMNTS

JANUARY 24, 2019

Online liquidation is nothing new, of course, but it’s gaining force and taking new forms, as the YouTube videos demonstrate. Online liquidation is nothing new, of course, but it’s gaining force and taking new forms, as the YouTube videos demonstrate. But the opportunities are real. More Returns.

Online 128

Online Retail Course Policies 128

PYMNTS

MARCH 13, 2020

Brick-and-mortar is instead rapidly changing to accommodate the needs of consumers who have come to expect the same speed and convenience from purchasing through online and mobile environments. Another survey found that 81 percent of Gen Z prefers to shop in-stores, for example. Ace Hardware on the Importance of Seamless Omnichannel.

Strategy 179

Strategy Millennials Retail Mobile 179

PYMNTS

DECEMBER 26, 2018

The firm chose a Kenyan brand, Huddah Cosmetics , as the first social commerce merchant on its Mula service to roll out the platform. According to Cellulant, Huddah Cosmetics was an interesting brand to launch for the platform. In addition, the company said that her brand is well-known and capable of generating buzz.

social media 180

social media Payments Millennials Regional 180

Perficient

JULY 15, 2020

Marry in people, process and technology and you have Producers and Consumers with a great value add. The explosion of data and advances in digital technologies has completely disrupted our industry as service / solution providers. Technology debt. Webinars will have Online Surveys uniquely identifying prospects.

Data 497

Data Customer Experience Analytics Industry 497

PYMNTS

AUGUST 28, 2019

To reach consumers on the hunt for offerings that are “clean and natural,” the retail chain rolled out its Everspring household brand. Reportedly, Target research has shown that these consumers aren’t as loyal to specific brands as older shoppers. So-called Generation Z is also driving much of the innovation when it comes to retail.

Retail 148

Retail Trends Millennials Survey 148

PYMNTS

DECEMBER 21, 2020

It also plans separate, faster drive-thru lanes if you’re retrieving food you’ve already ordered and paid for online versus ordering it for the first time in the drive-thru lane. Abreu called the resulting “restaurant of the tomorrow” a functional merger of technology and design that will elevate the guest experience.

Kentucky 233

Kentucky Branding Survey Texas 233

PYMNTS

AUGUST 2, 2018

In order to reach frequent shoppers and boost their brand images, beauty brands have a receptive audience for virtual beauty advisors. According to an Automat study, about half of consumers are ready to use the technology, Retail Dive reported.

Branding 101

Branding Video Survey Digital Strategies 101

PYMNTS

JANUARY 26, 2021

The pandemic has been driving consumer payment choices and purchasing behaviors, influencing how customers transact, which payments they use and why they use them, according to a new survey. CU members who reported shopping online at least several times a week increased by nearly 50 percent since the pandemic began last spring.

Tools 276

Tools Los Angeles New Jersey Trends 276

PYMNTS

FEBRUARY 9, 2017

While most retail marketers have similar goals in 2017 in terms of enhancing consumer engagement and increasing sales, the online realm of marketing outreach remains king. The research confirms consumers’ continued interest in interacting with brands in an online environment rather than visiting a physical store.

social media 100

social media Retail Marketing Survey 100

PYMNTS

APRIL 16, 2020

However, new data from PYMNTS shows that some non-essential items are moving online. percent, to be followed by another 10-point increase in the March 27 survey. What the survey predicted — and the Commerce Department numbers confirmed — was that online sales during March did nothing to close the spending gap for non-essential items.

Retail 141

Retail Online Survey Branding 141

PYMNTS

FEBRUARY 20, 2020

“We believe it can be solved much more quickly through technology and innovative business models. And we’ve demonstrated the ability to continue to lower prices through new services like home delivery and our tele-health offering, which allows patients to go online and complete a doctor’s visit, at some of the lowest prices in the industry.”.

Denver 213

Denver Survey Retail Branding 213

PYMNTS

DECEMBER 12, 2019

The results of a new survey found that most people — around 77 percent — plan on returning some of their gifts this holiday season, according to reports. About 20 percent of those surveyed said they would probably return upwards of 50 percent of their presents. Returns promise to play a big role in that in the coming weeks.

Retail 131

Retail Milwaukee New York City New York 131

CB Insights

JUNE 17, 2020

From healthcare to education to entertainment to manufacturing, technology innovators are stepping forward to help answer that question. In the wake of the outbreak, everything from doctors appointments to schooling to workouts went online. Telehealth technology. Remote learning technology. Online courses & content.

Industry 101

Industry Technology Online Video 101

PYMNTS

FEBRUARY 6, 2019

Consumers have thousands of health and beauty brands to choose from, and that pool has only grown larger as the global economy expands. To keep up with the competition, merchants recognize the need to innovate both online and in their physical stores. However, only about 35 percent of merchants say they’re prepared for it.

Innovation 176

Innovation Retail Online Resources 176

PYMNTS

DECEMBER 24, 2020

PYMNTS research on consumer shopping habits showed that 24 percent of all consumers say they have taken at least one of their routine shopping activities online and do not plan to revert to shopping in stores for this activity, even after the pandemic is over. More consumers are going online to shop and pay as the pandemic progresses.

Retail 295

Retail Branding Minneapolis Trends 295

PYMNTS

JUNE 25, 2020

Last year, PYMNTS’ How We Will Pay Survey found that while an increasing share of U.S. In a world where physical retail was, by and large, shut down for three months, our consumer surveys have since found that many U.S. For instance, reports are emerging about the expansion of voice technology in hotels and cruise ships.

Google 141

Google Survey Apple Innovation 141

PYMNTS

SEPTEMBER 14, 2018

A new survey has found that big retailers like Apple and Nike are losing favor in China, as consumers are showing a preference towards local brands. Chinese brands have been better at leveraging social media to reach out to shoppers in China,” said Catherine Lim, a Bloomberg Intelligence analyst. There’s a stronger buzz.”.

Apple 101

Apple social media Branding Survey 101

PYMNTS

FEBRUARY 11, 2020

Technology that lets diners place their orders for pickup or delivery has become more common, and mobile devices are serving more restaurant functions than they have in the past. Domino’s was one of the original restaurant chains to drive disruption with the development of an online tracker.

Mobile 144

Mobile Innovation Fraud Branding 144

FICO

MARCH 6, 2020

In our experience these technologies can increase the number of SARs by 20% while at the same time producing efficiency gains of 30% in alert investigation and case management. They need to build long-lasting brands, create customer trust and satisfaction, and protect their good reputation to safeguard their business. In the U.S.

Compliance 81

Compliance Technology Fraud Analytics 81

PYMNTS

JULY 31, 2019

Leveraging technology and stylists’ input, the service narrows down thousands of clothing brands to a few monthly selections based on shoppers’ preferences. Consumers complete a survey regarding their chosen fit and style, which Amazon stylists use to tailor their recommendations. Overall, data from the U.S.

Branding 130

Branding Retail Survey Online 130

PYMNTS

DECEMBER 15, 2016

Pressure continues to mount on online retailers (who aren’t Amazon) to compete. A new study from leading omnichannel commerce technology and operations provider Radial has analyzed consumer attitudes among Amazon shoppers. Below are some of the key findings from the survey.

Data 100

Data Survey Retail Study 100

PYMNTS

NOVEMBER 23, 2020

That’s a silly simplification of the very serious matter of what AI is doing for the restaurant sector, among others, as online ordering becomes a way of life and not just a lockdown relic. Businesses rapidly embraced digital solutions in 2020 as shopping (and eating) moved online while everyone hid out indoors.

Mobile 289

Mobile Boston Fraud Colorado 289

Accenture

JUNE 20, 2019

Payments executives surveyed in our 2019 Global Payments Survey cite customer experience as a top driver of customer disintermediation. But many corporate “portals” are clunky, non-intuitive applications built on aging technology. This design deficit is a liability and a top-of-mind concern for payments executives we surveyed.

Survey 150

Survey Customer Experience Payments Management 150

PYMNTS

JANUARY 31, 2018

Metastable, Kilowatt Capital, Coinfund and Multicoin Capital provided the pre-Series A funding for the blockchain company, all of which came amid a wave of skepticism regarding the technology. The marketplace is for the products, not the sellers, and Eaze is the matchmaker connecting customers to dispensaries.

blockchain 100

blockchain Data Survey Online 100