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Cross-Selling and Upselling – 2 Drivers of Relationship Profitability

South State Correspondent

In two previous articles ( here and here ) we discussed how loan size and loan term affect the profitability of commercial loans. We continue this theme of major drivers of loan and bank profitability and discuss the importance of cross-selling and upselling, and its impact on bank performance.

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5 Variables That Help Commercial Relationship Profitability

South State Correspondent

In this article, we consider and define relationship banking and how relationship banking can increase commercial loan profitability. What is Relationship Banking We define relationship banking as a model focused on a consultative banking approach. Existing customers are more profitable than new customers.

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Solve This Problem with Your Strategic Horizon

South State Correspondent

When it comes to bank planning, your strategic horizon has a huge influence on your success. Recently, we published a piece urging banks to set their strategic planning horizon out longer ( HERE ). Our overarching point was that banks underperform, in part, because their strategic planning time horizon is too short.

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10 Bank Technology Trends to Follow for 2024

South State Correspondent

While technology has always been important in banking, it has yet to drive the essential functions of banking. Up to this point, if you could speak to a human, banking was easier. Once the residual risks are understood, then banks will relook at the new likelihood of attack. In the last year, this has started to change.

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Deep Dive: Why FIs Must Meld The Digital With The Physical To Stay Competitive

PYMNTS

The pandemic has had a significant impact on consumer adoption of online and mobile banking services as more people are digitally engaging with their banks to curb health risks. Mobile banking use is ticking up, especially among younger users, with PYMNTS data showing that 75.9 Bank Branches’ Lasting Legacy.

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US Mobile Adopts Digital Identity Protocols To Protect Against SIM Swap Fraud

PYMNTS

Multifactor authentication (MFA) and biometric scans are quickly becoming the norm in numerous fields, including online accounts for banks and other businesses. Robust digital ID verification practices could make many fraud schemes a thing of the past, but many banks and businesses have yet to adopt them.

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The Steps and Tools For Tactical Loan Refinancings

South State Correspondent

In two articles in the past few weeks ( here and here ), we discussed how the “higher-for-longer” interest rate environment will affect the community bank sector – continued increase in the cost of funds (COF), steady yields on loans, and a decrease in net interest margin (NIM) will put severe pressure on ROE for new loan originations.

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