How Brick-and-Mortar Banks Can Seize The Digital Moment
PYMNTS
MAY 12, 2020
Local and regional banks may have once been more insulated from these trends than other businesses since they are often trusted names within their communities and maintain long-standing relationships with their customers. In contrast, national bank customers are less likely to switch FIs, with 25.9 percent of national banks, versus 77.5
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