South State Correspondent

MAY 22, 2024

Between now and the end of 2027, it is estimated that $2.2T of office loans is coming due. Much of this product lies on banks’ balance sheets. A high percentage of those office loans on banks’ balance sheet are balloon structures where the bulk of the loan’s principal is due. Equally worrisome is the large number of loans on banks’ balance sheets that are due for a rate reset where the interest rate will be almost double, thereby putting stress on borrowers.

Lending 195

Lending Marketing Philadelphia San Francisco 195

Gonzobanker

MAY 23, 2024

It’s “leave your emotions at the door” time when making a core system decision. Esteemed Gonzo readers, let’s get right to one of the core challenges in banking. Every financial institution needs to get real, tangible returns on every technology investment it makes, and core systems are a critical piece in increasing or hurting these returns.

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System social media Technology Training 133

Jack Henry

MAY 24, 2024

What’s more extensible than a product that allows you to solve a variety of use cases by combining components to suit your needs? Click to learn more.

Fintech 97

Fintech Digital Banking Technology 97

Payments Dive

MAY 20, 2024

Young consumers are open to using the peer-to-peer payments app as their primary bank, but many say they won’t switch because they value having a physical branch.

Payments 243

Payments 243

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Lending

ABA Community Banking

MAY 23, 2024

Roughly 30% of military families cite low income and lack of stability as a “primary challenge” they face with their current financial products and services, according to a new survey by the Fort Leavenworth, Kansas-based Armed Forces Bank. The post Bank survey: Military families cite low income, inflation as financial product challenges appeared first on ABA Banking Journal.

Survey 97

Survey Kansas Community Bank Community 97

Commercial Lending USA

MAY 21, 2024

DSCR loans, "Debt Service Coverage Ratio loans," are financing for real estate investors that put the property's cash flow ahead of standard creditworthiness checks. This makes them a valuable tool for investors who want to grow their portfolios.

Tools 111

Tools Lending 111

Payments Dive

MAY 24, 2024

Block’s Jack Dorsey wants to improve Cash App’s customer service experience in order to entice more users to make it their primary bank, he said this week.

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BankUnderground

MAY 23, 2024

Marco Garofalo, Giovanni Rosso and Roger Vicquery Most international trade is denominated in dominant currencies such as the US dollar. What explains the adoption of dominant currency pricing and what are its macroeconomic implications? In a recent paper , we explore a rare instance of transition in aggregate export invoicing patterns. In the aftermath of the depreciation that followed the Brexit referendum in 2016, UK exporters progressively shifted to invoicing most of their exports in dollars

Data 110

Data Study Policies Exercises 110

BankInovation

MAY 22, 2024

JPMorgan Chase has identified three uses for generative AI to boost efficiency. “AI, and particularly large language models, will be transformational,” Chief Operating Officer Daniel Pinto said during the bank’s Investor Day on May 20, noting that the bank has been investing in AI for “a number of years.” The $3.

Operations 116

Operations 116

Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert

In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant or getting "ghosted" if they fail to meet the evolving needs of Gen Z consumers. In this new webinar, Brian Muse-McKenney of Episode Six and Matt Simester of Payments Consultancy Limited will reveal key considerations banks should factor into their efforts to develop target products for the next generation of bank customers.

Fintech

TheGuardian

MAY 21, 2024

While the big beasts of Wall Street rail against WFH, Mike Regnier of Santander UK says he wouldn’t have taken the job if he had had to commute all week At a time when ­banking bosses from Wall Street to Canary Wharf have been ­cracking down on working from home, Santander UK’s chief executive remains an outlier. While Goldman Sachs’s David Solomon has described home working as an “aberration” , and JP Morgan’s Jamie Dimon calls himself a “skeptic” of the trend that took off during the pandemic,

Trends 94

Trends 94

Payments Dive

MAY 24, 2024

The retail behemoth and its credit card issuer said in a terse, joint press release Friday that they’re parting ways.

Capital 417

Capital Retail Cards 417

ATM Marketplace

MAY 21, 2024

ATM Marketplace spoke with Bank of America about the Erica chatbot and its continued development as an AI banking tool.

ATM 101

ATM America Tools 101

BankInovation

MAY 20, 2024

JPMorgan Chase considers customer needs, competition and time to market when approaching product launches for small-business clients. “We really try to keep the small-business owner at the center of all of that innovation process at Chase for Business,” Jameson Troutman, head of product for small business at JPMorgan Chase, told Bank Automation News.

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Innovation Marketing Payments 115

Speaker: Gary Dmitriev

Our upcoming webinar aims to demystify the process of selecting and implementing automation tools for financial institutes. This session will provide your roadmap for vetting potential solutions, focusing on due diligence, vendor assessments, and aligning technology with strategic goals. We’ll also address the critical issue of innovation fatigue, offering tips on maintaining enthusiasm and momentum for new initiatives.

Innovation

American Banker

MAY 22, 2024

The Consumer Financial Protection Bureau issued a new interpretive rule designating buy now/pay later lenders as credit card providers, subjecting those services to consumer protections like the right to dispute charges and receive refunds.

Cards 90

Cards Policies Compliance Lending 90

Payments Dive

MAY 23, 2024

This week, South Carolina became the fifth state to enact a law regulating earned wage access providers, but it doesn’t subject them to lending laws.

South Carolina 326

South Carolina Lending Regulation 326

The Paypers

MAY 20, 2024

Spain-based Santander , in collaboration with Iberpay , has announced that it processed one of the first instant transfers based on the EPC’s OCT Inst scheme.

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BankInovation

MAY 22, 2024

Fintech Lili, which provides a business platform for small and medium-sized businesses, has teamed up with Amazon Web Services to deploy a generative AI-driven chatbot for its customers.

Fintech 113

Fintech 113

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Shifting liability for digital fraud losses represents a significant challenge for financial institutions and payment service providers. In response to the global surge in digital fraud, regulators are introducing policies that transfer the cost of fraud from defrauded customers to financial institutions. ThreatMark’s newly released white paper, "The Liability Shift: Understanding Fraud Losses Responsibility and Mitigation," provides an in-depth analysis of this shift, its implications, and stra

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American Banker

MAY 20, 2024

Gaps in traditional means of assessing creditworthiness are being filled by new kinds of information, such as cash flow data. The result will be good for both banks and borrowers.

Data 87

Data Risk Management Management Lending 87

Payments Dive

MAY 24, 2024

Business use of digital wallets rose last year more than their use of many other forms of payment, according to a survey commissioned by the Federal Reserve’s financial services unit.

Survey 284

Survey Payments 284

The Paypers

MAY 23, 2024

Trading and investment platform eToro has partnered with Arabesque AI to launch a new Sharia-compliant portfolio for users in the Middle East.

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BankInovation

MAY 24, 2024

Synchrony Financial is investing in training its employees on emerging technology, with a focus on AI and automation. Training options include “technology certifications mapped to critical skills in areas like cybersecurity, software engineering and UX design,” Tim Christensen, senior vice president of product, digital, innovation and AI at Synchrony, told Bank Automation News.

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Training UX Strategy Software 102

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American Banker

MAY 22, 2024

Executives from JPMorgan Chase, Bank of America and Wells Fargo are expected to get grilled in Congress this summer over victims of Zelle scams who don't get reimbursed. A Senate panel has spent much of the last year examining fraud on the bank-owned payments network.

Fraud 87

Fraud America Payments Compliance 87

Payments Dive

MAY 21, 2024

“Whether a shopper swipes a credit card or uses Buy Now, Pay Later, they are entitled to important consumer protections under longstanding laws and regulations,” CFPB Director Rohit Chopra said.

Cards 243

Cards Regulation 243

The Paypers

MAY 20, 2024

US-based digital consultancy company Astound Digital has partnered with Shopify to improve customer experiences, reduce costs, and increase conversion rates for retail.

Retail 73

Retail Customer Experience US Company 73

BankInovation

MAY 21, 2024

JPMorgan Chase is reaping rewards in know-your-customer operations from deployment of AI. The bank processed 155,000 know-your-customer (KYC) files in 2022, using 3,000 people to accomplish the task. “By the end of next year, we will process 230,000 files with 20% less of the people.

Operations 70

Operations 70

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Most people dread the nearing of the month-end close and reconciliation process, and who can blame them? It's typically a tedious, long, stressful process; but it doesn't have to be. Implementing automation into your month-end process can significantly reduce this headache by automating up to 40% of your reconciliation and saving nearly 30% of your time spent.

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