How to Build Future-Ready, Intelligent Operations That Drive Customer Experience and Faster Growth


In my first blog on the future of banking operations in a post COVID-19 world, I examined why banks must reduce their operational costs dramatically just to stand still.

NEW REPORT: The Banks’ How-To Guide To Using AI To Manage Credit Risk


Managing credit risk used to be a reactive process. Bank customers would fall behind on their payments, and their banks might react by imposing fees or having a case manager work with them to bring their accounts back up to speed.

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Safety First: How to Handle Supplier Banking Data

ATM Marketplace

She shares with ATM Marketplace her insight and more than 30 years of leadership in banking how to safely handle customer data Angela Anastasakis is the senior vice president of operations and customer success for Nvoicepay, a FLEETCOR Company.

How to automate process discovery


Cognitive process mining: The science of using AI technologies in data mining software to track events and produce insights. Financial institutions can use the tech to determine efficient business practices and systems to be optimized via automation.

Digitally Transforming the Engagement Experience for Financial Institutions

Customer experience has become a key differentiator. Learn how to launch your digital transformation by incorporating two customer experience trends into your digital transformation strategy: self-service & personalization.

How to improve your data quality in four steps?


It’s impossible to identify new clients, better understand existing client needs, or increase the lifetime value of each customer today and in the future if there. Did you know that common data quality difficulties affect 91% of businesses?

How to get it right: Open Banking payment errors


The shift to digital services has accelerated since 2020, improving the potential of Open Banking payments to become a viable alternative to card payments. The user experience will be key to….

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How to keep good employees

Independent Banker

When it comes to hiring, everyone’s been feeling the pinch. But don’t forget to take care of the folks you already have. Here, we look at how a people-first cultural approach is key to both preserving talent and preventing another Great Resignation.

How to implement consistent credit risk pricing


Takeaway 1 Risk rating using multi-factor contributions is key to building a strong credit risk pricing model. Takeaway 3 Maintaining a strong appraisal process for calculating loan to profit ratio is key.

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How to Choose a Hedge Provider as a Bank

South State Correspondent

How Your Hedge Provider Can Be Relational . While community banks may recognize many benefits of using a loan-level hedging program, they need to select a safe solution for themselves and their borrowers; otherwise, risks will outweigh any benefits.

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The 5 Stages of Account-Based Marketing — and How to Win Them All

Successfully complete the five stages of ABM: define, identify, engage, convert, and connect. We’ll show you how to create a unified system with your sales team to help them land more qualified opportunities and connect with prospects like never before.

How to Set Up For PPP Forgiveness

South State Correspondent

As you wind down and clean up Round 2 of the Paycheck Protection Program (PPP) and before you produce your 1502 report to the SBA, it now merits thinking about how to best set up for the wave of forgiveness work that starts immediately after funding.

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How To Tide Over A Covid-19 Cash Crunch


Amid the COVID-19 crisis, with many people facing a loss of income, the government, the Reserve Bank of India and other banks have stepped in with various measures to support those facing a cash crunch. The fund value will be used to determine the loan amount for a loan against a linked plan.

5 Things My Father Taught Me About Money


Learning how to manage finances is a lifelong process. Here are five dad-approved tips to help you manage your money better! My father came to Calcutta from our hometown in the 1980s. Cut Your Coat According To Your Cloth .

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How to Best Use Volatility Instruments for Bankers – Part II

South State Correspondent

Last week we discussed how lenders might use swaps, caps, floors, and collars to help borrowers manage borrowing costs. In this article, we will provide some guidance that lenders may apply to position, price, and compare swaps, caps, floors, and collars for their borrowers.

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A Comprehensive Guide to Construction Loan Issues for the Commercial Loan Market

Understand how to mitigate risk & protect the interest of all parties with this exclusive, must-have guide outlining important issues for commercial construction lending & best practices.

How To Become A Crorepati


Watch the video to know more. ?. Want to become a crorepati? Watch this video to know how you can accumulate Rs. The post How To Become A Crorepati appeared first on BankBazaar - The Definitive Word on Personal Finance. creating wealth How To Money Management UCN VideosHere’s your step-by-step guide on accumulating Rs. 5 crore by investing just Rs. 5,000 per month. 5 crore by investing Rs.

How To Prepare For The Risk of Stagflation in Banking

South State Correspondent

We recently posted an article ( HERE ) about how the Federal Reserve is bursting the everything bubble, and this will cause pain for some banks in the form of interest rate, credit, and liquidity risk. Traditionally banks have stressed interest rates to 4.00% above current rates.

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How To Use Your Emergency Fund Because Of A Job Loss During COVID-19


Given the present circumstances, it won’t be a stretch to say that there may come a time when we may have to dip into our emergency corpus. What should you do then and how should you go about it? And by that we mean, having to dip into your emergency fund.

How to get rid of the legacy

Chris Skinner

It doesn’t have to happen. You can have an overlay of middleware to deal with it. You don’t need to change those old systems. And … The post How to get rid of the legacy appeared first on Chris Skinner's blog. I often talk about changing core systems, and most people tell me I’m mad. It’s too risky and too costly. Blah, blah, blah, blah, blah. Digital Bank Grid

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Your Guide to Using Conversational Marketing to Drive Demand Generation

What is conversational marketing really about? This guide will examine the market forces at play, shifting buyer trends, how to leverage conversation marketing, and the tactics involved in adopting it for a B2B demand generation strategy.

How to determine cloud strategy and get the most value


The post How to determine cloud strategy and get the most value appeared first on Accenture Banking Blog. In my previous post, I wrote about the changing dynamics in the cloud conversation. But a conversation is just that—a conversation. It’s meaningless if banks don’t take action.

How to create a credit risk rating system


For banks and credit unions, a popular tool to monitor credit risk is a standardized risk rating system, which can serve several purposes. These systems often determine credit approval processes, covenants placed on the borrower and how loans should be priced.

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How to streamline payables for the back-end of business

Payments Dive

Accounts payable is a necessary point of improvement for companies wanting to take their business further, yet it's often the last area to be streamlined. Rob Israch, CMO at Tipalti shares his insight on what companies should be doing to continue growth

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How To Sell Prepayment Provisions In Commercial Loans

South State Correspondent

While many lenders are good at gathering new business, they may lack the experience to create optimal mutual value. In this article, we focus on prepayment provisions and look at how a past gold medal winner does it. cents on the dollar due to the probability of early repayment.

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4 Data-Driven Steps To Drive Successful B2B Demand Generation

Fact: Good data lives at the core of every successful B2B demand generation strategy. Without quality data, it’s nearly impossible to identify and segment your target audience and create messaging that speaks to their values and interests. Whether you’re stepping into a new position or you’re new to demand generation, learning the tricks of the trade can be, well, tricky. In this eBook, you’ll discover how to improve your demand generation program—and your bottom line.

What Is A Lending Curve and How To Use It

South State Correspondent

With recent interest rate volatility, the yield curve is changing shape daily, and there is much discussion about how the shape of the yield curve predicts the future strength of the economy. The graph below shows the lending curve from one month out to 20 years. Banker to Banker

Ten chairs: how to change the bank

Chris Skinner

I was in the middle of a conversation about how to change the bank, when we started talking about the boardroom issue. As many of you will know, I often reference the fact that, according to research, over nine out of ten bank boardroom members have never had a job … The post Ten chairs: how to change the bank appeared first on Chris Skinner's blog.

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How To Take Advantage of the FOMC Meeting

South State Correspondent

The FOMC projects the Fed Funds rate to reach 1.875% by the end of the year and 2.75% next year (see DOT plot below). The FOMC seems to underestimate the stubbornness of price pressures and will likely need to push borrowing costs higher than inflation to tame it.

How to be a Unicorn (Part One)

Chris Skinner

Marko Wenthin, co-founder of solarisBank, recently contributed to my blog and, as a mate, has sent some great insights about starting up a FinTech firm which I thought I would share of FinTech banks last week. How to be a Unicorn (Part One) After announcing a whopping 300M$ D-round at a 2.7 … The post How to be a Unicorn (Part One) appeared first on Chris Skinner's blog.

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The Modern Customer Success Playbook

The evolution of every high-functioning, effective customer success strategy centers around three C’s: connected experiences, an engaging customer journey, and a culture built on customer-centricity. Find out how to transform customer success teams into revenue-drivers by downloading the playbook today!

How to stay awake in meetings

Chris Skinner

A long while ago, I had an early start to get to a meeting. Leaving home before sunrise, I went from subway to train to taxi, and arrived bright eyed and bushy tailed. However, as the day went on, my battery started to run dry. By mid-afternoon, with lunch firmly … The post How to stay awake in meetings appeared first on Chris Skinner's blog.

How to grab your share of new payments growth


And like all payments players, middle market banks want to grab their share of it. …. The post How to grab your share of new payments growth appeared first on Accenture Banking Blog.

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How To Compete Against GSE Multifamily Lending

South State Correspondent

MULTIFAMILY LENDING Government-sponsored enterprises (GSEs) have been lending to borrowers for many decades.

How to collect positive customer reviews

Independent Banker

These community bankers share how they collect positive reviews, and how to respond to negative ones. Word of mouth isn’t always enough to keep a business shining in the spotlight anymore. of consumers say positive reviews make them more likely to use a business.

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How ZoomInfo Enhances Your Database Management Strategy

Forward-thinking marketing organizations have continuously invested in a database strategy for enabling marketing processes. Download this ebook to learn how to maintain a strategy that includes refreshed information, database cleanses, and an accurate analysis at the same time.