Why It’s Time To Retire Knowledge-Based Authentication

PYMNTS

According to Philipp Pointner, chief product officer at Jumio , a full 90 percent of consumers are comfortable with simply answering knowledge-based questions when it comes to proving their identity. In fact, consumers should assume their data is so compromised at this point that it is almost useless to use knowledge as an identity source. Which, he noted, institutions are — because they are looking for alternatives to knowledge-based authentication.

Deep Dive: Why New Hacking Technology Has Made Application Fraud More Difficult To Fight

PYMNTS

FIs also use knowledge-based authentication (KBA), which involves quizzing applicants on credit history details that only they would know. The financial industry is particularly vulnerable to digital fraud.

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The Case for Knowledge-Based Authentication

American Banker

But without a brilliant alternative, and done with care, knowledge-based authentication still has value. Asking for static information like a mother's maiden name seems increasingly passé, since shared "secrets" can be stolen or gleaned from the Internet. cyber-security bank-technology

A new low for knowledge-based authentication?

Javelin Strategy & Research

The low point, by far, was when I was asked to answer this question as part of a dynamic knowledge-based authentication quiz based (presumably) on my credit report In preparation for some upcoming research here at Javelin, I had the pleasure of walking through a handful of IDV processes, with ample reminders as to why we as an industry desperately need to step up our game.

GAO: Post-Equifax, Agencies Must Tighten Online ID Proofing

PYMNTS

However, data stolen in recent breaches such as the 2017 Equifax breach could be used fraudulently to respond to knowledge-based verification questions,” GAO wrote. But GAO added that two of the six agencies that the watchdog reviewed have eliminated knowledge-based verification. In addition, SSA and the United States Postal Service (USPS) are planning to reduce or eliminate their use of knowledge-based verification in the future.

Ensuring Data Security in a Cloud Based Knowledge Base

Dataconomy

Cloud computing is quickly becoming popular and the number of cloud based applications is increasing with the passage of each day. One of these is the cloud based knowledge base. A knowledge base is a digital resource that contains data as well as the rules for sharing and updating information. The post Ensuring Data Security in a Cloud Based Knowledge Base appeared first on Dataconomy.

Welcome to The Finanser by Chris Skinner

Chris Skinner

Welcome to The Finanser, the portal to the knowledge base of the Financial Services Club, chaired by Chris Skinner. To make an enquiry about a speaking engagement, just contact us and, if you are interested in Chris Skinner as a speaker, here’s an illustration of his keynote presentations … Chris Skinner is … The post Welcome to The Finanser by Chris Skinner appeared first on Chris Skinner's blog. Chris Skinner Grid

How The U.S. Government Sets The Benchmark For Digital ID Standards

PYMNTS

NIST is also a member of the FIDO Alliance , an association of businesses that develops non-password-based authentication solutions. Temoshok pointed out two major ID security vulnerabilities that are still prevalent, the first of which is knowledge-based questions. “We We still see knowledge-based questions being used for authentication, as well as for identity proofing purposes.

Which Identity Proof Works Best?

American Banker

TouchID, facial recognition, behavior patterns, knowledge-based authentication, SMS codes – the means of authenticating continue to proliferate. The smart minds in security have yet to settle on one which is the most effective. security bank-technology

Bank Of America Acquires Healthcare Payment Startup Axia Technologies

PYMNTS

Mark Monaco , head of enterprise payments at Bank of America, said in a press release that Axia — also known as AxiaMed — complements the bank’s knowledge base and offerings with its “great domain expertise and technology.”

Is It Time To Retire Passwords For Digital Authentication?

PYMNTS

Based on the flurry of consumers scrambling to get their $125 settlement from Equifax , data security is an issue with far-reaching consequences. percent said they were “very” or “extremely” satisfied with their current authentication options, indicating a knowledge gap surrounding security best practices. Conventional methods like knowledge-based verification have come under fire recently.

World Bank, IMF Debut Private Blockchain And ‘Quasi-Cryptocurrency’

PYMNTS

The asset, “Learning Coin,” will be accessible only within the Washington-based multinational agencies. In addition, Learning Coin’s app will serve as a “hub for knowledge” where blogs, research, videos and presentations can be stored. This is forcing central banks, regulators and financial institutions to recognize a growing knowledge gap between the legislators, policymakers, economists and the technology.

Can Less Digital Security Actually Be More Secure?

PYMNTS

And that fact — shared by Cognito CEO Alain Meier during a recent PYMNTS interview centered around changes in digital ID – serves to show the weakness of knowledge-based authentication. “We We used to provide a knowledge-based authentication system, but we found that the fraudsters, on average, were better able to answer the questions than were individuals,” he said. What was the color of the car you owned in 2005? Still remember it? Probably not.

ID Verification Benefits Both Consumers And eCommerce Sites

PYMNTS

A biometric-based authentication solution can provide a secure alternative to using passwords or knowledge-based authentication questions to keep customers’ accounts and their data secure,” Philipp Pointner, chief product officer at Jumio, told PYMNTS. “If

Redwood Bank Teams Up With Insignis Cash Solutions

PYMNTS

Knowledge-based authentication (KBA) tools, which include security questions and passwords, are still just as common as they were a decade ago.

IKEA Looks Toward A Future With AI

PYMNTS

It’s another layer of our amazing stories we have about product development and sustainability … I think for us it really helped to depend on that knowledge base for our guests.”. When it comes to planning for its future, furniture giant IKEA is trying to figure out how to use artificial intelligence (AI) and virtual reality (VR) to its advantage.

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Federal Reserve’s Cunha on the State (and Timeframe) of Digital Dollars

PYMNTS

This time around, the Fed/MIT efforts seek to expand the knowledge base being generated by those dozens of central bank CBDC programs across the globe — “so we’re part of a system to move the collective dialogue forward,” he said.

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Deep Dive: Why ML Plays A Key Role In Debit Issuers' Fraud-Fighting Strategies

PYMNTS

PIN-based debit transactions are some of the most secure, but this payment method is being used less and less, with consumers instead turning to eCommerce and in-person contactless payments during the pandemic.

AML/KYC Compliance Just Got Harder

PYMNTS

Issuers, in particular, are warned that traditional verification methods like knowledge-based authentication (KBA) are increasingly outmoded by sophisticated next-gen hackers. Widely used rules-based anti-fraud measures are also not the safe bet they were just a few years ago.

Jumio CEO: Helping FIs Solve Digital Identity’s ‘Last Mile’ Problem

PYMNTS

It was a key topic in an interview PYMNTS’ Karen Webster conducted with Robert Prigge , CEO of digital identity verification company Jumio , who said companies rely too much on knowledge-based authentication (KBA for short) — and, in effect, have left their flanks unguarded.

How Genesys Is Personalizing Call Center Interactions

PYMNTS

CCAI and similar systems consist of four major components – contact center interface, virtual agent, agent assist and knowledge base – that work together to assist both the caller and the agent, while simultaneously collecting data about the call for future analysis. Once the issue is resolved, the conversation is automatically uploaded to the knowledge base, enabling the call center operator to collect valuable data about its customers. Securing the Knowledge Base.

Samsung Beefs Up AI Efforts With Kngine Buy

PYMNTS

The company said its neural network searches the web constantly to understand its contents and to expand its knowledge base. Apart from displaying a wealth of knowledge about software, media reports also frequently mentioned his very long hair and rather unusual speaking style. Samsung , the South Korean consumer electronics company, has reportedly acquired Kngine , the artificial intelligence (AI) search engine startup.

IKEA Gamifies Store Openings With VR

PYMNTS

It’s another layer of our amazing stories we have about product development and sustainability … I think for us it really helped to depend that knowledge base for our guests.”. IKEA has already done some early work to embrace augmented reality in its brick-and-mortar stores. Through a recent design collaboration with Wavemaker, the company is taking the next step by using virtual reality (VR) to help shoppers more fully experience IKEA and learn more about what they’re buying.

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Enforcing AML/KYC Compliance When Legal Precedent Does Not Apply

PYMNTS

The state’s legislature determined that digital identity proofing for notaries requires “a third party [affirming] the identity of an individual through public or proprietary data sources,” including knowledge-based authentication (question and answer systems) or biometric verification.

How TD Bank Uses Voiceprints To Personalize — And Secure — Call Center Interactions

PYMNTS

The communications service has acquired both the team and the technology of Over.ai, a conversational AI startup based in Tel Aviv, Israel. Knowledge-based authentication (KBA) methods like passwords and PINs may be fast, but they can also be hard to remember and cause friction, no longer meeting the security needs of the modern call center.

New Challenges for Strong Customer Authentication

FICO

It is likely that many PSPs will be forced to revert to knowledge as the second factor and that is also challenging: Many organizations have made a strategic decision to move away from passwords, and haven’t collected them from customers for several years. The use of static card details such as PAN and CVV has been ruled out of use as both a knowledge-based factor and as a possession factor — somewhat contrary to an earlier opinion from the FCA.

New Challenges for Strong Customer Authentication

FICO

It is likely that many PSPs will be forced to revert to knowledge as the second factor and that is also challenging: Many organizations have made a strategic decision to move away from passwords, and haven’t collected them from customers for several years. The use of static card details such as PAN and CVV has been ruled out of use as both a knowledge-based factor and as a possession factor — somewhat contrary to an earlier opinion from the FCA.

New Challenges for Strong Customer Authentication

FICO

It is likely that many PSPs will be forced to revert to knowledge as the second factor and that is also challenging: Many organizations have made a strategic decision to move away from passwords, and haven’t collected them from customers for several years. The use of static card details such as PAN and CVV has been ruled out of use as both a knowledge-based factor and as a possession factor — somewhat contrary to an earlier opinion from the FCA.

Amazon To ‘Outsource’ Alexa Responses To Users

PYMNTS

The new program aims to expand the smart digital assistant’s knowledge base so it can better compete with the Google Assistant and Apple’s Siri. Amazon will now allow users to respond to questions that Alexa cannot answer. The new system will enable people to earn “points” each time the assistant shares one of their answers, according to CNBC.

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Santander Bank On Tapping Cloud-Based ATMs As Part Of A Digital-First Approach

PYMNTS

This shift has left FIs looking for new ways to innovate when it comes to ATMs, including Boston-based Santander Bank, N.A. Some, including Santander, have embraced cloud-based ATM solutions to meet challenges both old and new. How Cloud-Based ATM Solutions Have Changed The Game.

ATM 151

Accelerate sales productivity with an AI digital assistant

Insights on Business

It knows when to automatically search for an answer from a knowledge base, when to ask for clarity, and when to direct users to a human. Digital assistants today can deliver far more services beyond sophisticated call routing. Infusion of artificial intelligence (AI) functionalities adds the potential to increase seller field time, improve sales performance and help lift HR productivity. These enhancements mean that digital assistants can positively affect business results.

This Week’s Reads: Banking as a Platform (BaaP), Digital Banking, and Biometrics

NCR

The Case for Knowledge-Based Authentication: As cybercriminals become more savvy, banks need to look to increase their biometric options as they are finding the basic user name and password option is not strong enough. Articles via The Financial Brand, Bank News, American Banker. Making Banking as a Platform (BaaP) Happen: This article breaks down the book Platform Leadership and expanded upon the authors’ four levers of platform leadership to create the “7 layers of BaaP ”.

Facebook’s Libra And The Future Of Digital Identity

PYMNTS

Many developers are leveraging biometrics to protect their customers, as such technologies provide safer alternatives to passwords and knowledge-based verification systems. Smartphone-based mobile ID systems could close this gap by providing fast access to vital online services to anyone who owns such a device – but the growth of mobile IDs is not without its barriers.

Authenticating Combines Verification Services To Prevent Identity Fraud

PYMNTS

Once a person proves their identity through knowledge-based authentication powered by TransUnion TLOxp or photo ID authentication powered by Acuant, it is independently verified and then indexed for data integrity, adjudication and policy enforcement so that Authenticating can score and validate consumers. Authenticating.com is working to combat identity fraud by combining different solutions to securely automate and outsource identity verification and fraud prevention as a service.

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Deep Dive: How FIs Are Looking Beyond Traditional Know Your Customer Data To Spot Synthetic ID Fraud

PYMNTS

Banks are incorporating harder-to-steal details in their verification processes as well, looking beyond knowledge-based information and gathering details about customers’ online behaviors.

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