PYMNTS

SEPTEMBER 27, 2017

RIP retail. In a recent whitepaper, the firm noted that brick-and-mortar retailers face — and certainly feel — more pressure than ever to keep stores humming as centers of commerce. After all, over 90 percent of retail sales are still done in physical stores. Where Amazon treads, retailers tremble. Or, maybe not.

Retail 104

Retail Branding Online Examples 104

Abrigo

AUGUST 26, 2019

The community bank model is built around customer service, but for many bank and credit union customers, the definition of “good service” has been changing over the last couple of decades. Direct Banking Satisfaction Study found that direct banks, or branchless banks that operate online, earned a higher satisfaction score among U.S.

Conference 150

Conference Lending Oklahoma Alabama 150

PYMNTS

OCTOBER 30, 2020

“Our partnership with DoorDash to launch this new service allows us to not only give our members more convenient healthcare options, but also delivers on our commitment to their overall wellness needs,” said John McDowell , vice president, pharmacy operations and divisional merchandise, Sam’s Club. . Sam’s Club said the J.D. Power 2020 U.S.

Meeting 181

Meeting Operations Study Community 181

PYMNTS

APRIL 29, 2019

Retail Banking Satisfaction Study , retail banking was declared to have bounced back reputation-wise over the past decade, due to improvements in customer service spurred by innovations like mobile banking. Community banks (45.6 Most banks operated in specifics, and were responding to current (50.6 Power 2019 U.S.

Fintech 193

Fintech Innovation Community Bank Study 193

PYMNTS

JUNE 19, 2017

Luxury retail isn’t such a cushy business these days. Nordstrom might be going private , the retail company announced in news Thursday (June 15). percent from the previous quarter, while retail net sales climbed only 0.5 Luxury retail isn’t seeing setbacks because of the economy or uncertain political environment.

Retail 143

Retail Trends Strategy Company 143

PYMNTS

MAY 22, 2020

The data painted a dark picture for Main Street retail this week, with a new Facebook & Small Business Roundtable study showing that over 30 percent of small to medium-sized businesses have either failed or don’t see a way forward due to the pandemic.

Maine 138

Maine Philadelphia Community Groups 138

PYMNTS

NOVEMBER 3, 2020

Despite rapid growth rates and an increasingly large global business footprint, studies show that nearly 80 percent of U.S. To that point, a study this summer by NYU Lagone found that virtual visits jumped 4,345 percent for non-urgent care and 683 percent for urgent care between March 2 and April 14 this year.

Video 262

Video Georgia Study System 262

PYMNTS

MARCH 30, 2020

Today, nearly all SMBs (those that remain in operation, that is) have been forced to divert that sense of optimism into a battle for their survival. We went into the field last Wednesday (March 24) to understand, at an aggregate level, how COVID-19 has impacted the SMBs that line the Main Streets and the side streets of our communities.

Maine 232

Maine Data Capital Study 232

PopularBank

MARCH 24, 2021

BDD Designation to Provide Branch $10 Million in Subsidized Deposits to Promote Community Reinvestment within East Harlem. Popular Bank’s East 116 th Street branch will serve as a BDD branch in the designated Community District 11 (CD 11). Recent BDD designation aims to provide critical services to East Harlem community.

New York 91

New York Community New York City New Jersey 91

PYMNTS

OCTOBER 12, 2020

When asked, fear of crowds surfaced as consumers’ primary reason for preferring to carry on with digital-first experiences when it comes to shopping for groceries (57 percent), purchasing retail products (52 percent) and even ordering food from restaurants (45 percent). The SMB Pinch. Using DIY methods, to boot. “We

Retail 220

Retail Study Report Boston 220

Celent Banking

JUNE 22, 2017

In retail for example, there have been an abundance of headlines trumpeting the growth of digital commerce alongside struggling same-store sales at brick-and-mortar locations. In retail banking, everyone knows branch footfall has been in decline along with teller transaction volumes – and everyone knows why.

Study 125

Study Community Bank Trends Analysis 125

PYMNTS

JANUARY 23, 2020

In today’s top news, FedEx officially expanded home delivery to include Sundays, Uber’s CEO believes his company is the most likely ride-hailing service to reach profitability, and the OCC prepares a civil suit against 10 former Wells Fargo executives for their roles in its retail banking scandals. FedEx Officially Launches Sunday Delivery.

Fraud 131

Fraud Community Bank Analytics Study 131

PYMNTS

APRIL 25, 2019

Grocery stores are undergoing historic transformation thanks to digital technology, transforming from rather staid operations to places that feature the latest retail and delivery innovations. That’s even as earlier studies have shown that Uber and Lyft tend to focus on higher-income areas.

Los Angeles 128

Los Angeles Washington Study Chicago 128

PYMNTS

AUGUST 12, 2020

To gauge the economic health and vitality of local economies, one need look no further than the financial stability of the small and medium-sized businesses that line the main streets and side streets of communities across the nation. Many are therefore forced to cover expenses with their own personal funds.

Maine 183

Maine Survey Study Tools 183

Jeff For Banks

MARCH 5, 2021

Shouldn't the CFPB work to address the impediments to starting a bank in LMI markets rather than punish community banks who scrambled to serve their customers when the economy shut down? The operating cost is largely attributable to the distribution through the branch network and regulation. Retail banking is heavily regulated.

Regulation 78

Regulation Indiana Charlotte Community Bank 78

PYMNTS

FEBRUARY 26, 2019

In an interview with CNBC at the time, Ohio’s then-State Treasurer Josh Mandel said the initiative would increase “options and ease” for businesses, and support the local tech startup community. According to Good Audience , hundreds of thousands of retailers currently accept cryptocurrency.

Taxes 145

Taxes Ohio cryptocurrency Payments 145

PYMNTS

FEBRUARY 4, 2019

Twenty-five of them were operational worldwide in 2017, and that number had swelled to 40 by September 2018, with 16 more expected to debut by 2020. The report also found that credit cards appear to be the most popular payment medium for online retail, travel bill payments and digital content purchases. . billion in 2018 to $26.9

Payments 183

Payments System Cards Policies 183

PYMNTS

SEPTEMBER 27, 2016

One where grocery stores, restaurants and eCommerce can deliver anything and everything to your home almost instantly by drone, payments are automatic, doctors do house calls, people communicate by FaceTime and most of the labor force works remotely. But it’s not just the retailers trying to cut costs who are embracing technology.

Mobile 100

Mobile Payments Los Angeles California 100

PopularBank

OCTOBER 13, 2020

According to a recent study , the state experiences one of the worst racial wealth gaps in the nation. The Newark 40 Acres and a Mule Fund will bring pride and prosperity to our city as a whole and to our Black and Latinx business community in particular.”. NWK FAM Fund Seeks to Narrow the Wealth Gap in New Jersey.

New Jersey 52

New Jersey Community NJ New York 52

PYMNTS

OCTOBER 8, 2020

That means digitizing all aspects of their businesses from marketing to all facets of daily operations, from consumer-facing outreach to payments in the back office in order to stay connected to consumers and communities. It was actually about operations and communication.”.

Payments 167

Payments social media Marketing Operations 167

PYMNTS

APRIL 26, 2018

Corporations are bracing for major changes to their operations, and many will miss the May 25 deadline as they struggle to overcome challenges related to key components of the new rules, including data breach notification. Seventy-one percent said they are aware noncompliance could be detrimental to their companies’ international operations.

Data 148

Data Compliance Survey Regulation 148

PYMNTS

SEPTEMBER 29, 2017

in the form of smart poles that improve urban communities’ access to wireless networks and LED lighting. trillion | Estimated revenue in USD that mobile network operators stand to gain by 2026, achieved through early deployment of commercial low-power wide-area (LPWA) networks. Here are the numbers: 1.8 percent increase over 2016.

Innovation 111

Innovation Data Exercises Study 111

PYMNTS

DECEMBER 8, 2020

DoorDash spokeswoman Campbell Matthews told Eater Seattle: “We recognize the challenges Washington restaurants are facing, and the difficult decisions Governor Inslee must make as we work to stop the spread of COVID-19 and support our local communities. Vaccines are here, and are being rolled out.

Seattle 160

Seattle New York City Washington New Jersey 160

Independent Banker

OCTOBER 29, 2014

—Jason Lord, Sunmark Community Bank. SunMark Community Bank. Retail locations: Four. At SunMark Community Bank in Hawkinsville, Ga., Jason Lord plays a central responsive role in sustaining systems operations in a fast-paced environment of continual change. At SunMark Community Bank in Hawkinsville, Ga.,

Community Bank 87

Community Bank Community Training Memphis 87

PYMNTS

OCTOBER 19, 2020

More consumers mean more sales – and more sales means growth, expansion, jobs and prosperity for the business, its workforce and the local economy in which it operates. Restrictions still require that her business – and others’ businesses – operate at a much smaller capacity. Social proof can also work in reverse.

Maine 199

Maine Boston Branding Retail 199

CFPB Monitor

AUGUST 22, 2016

The CFPB has announced the appointment of new members to its Consumer Advisory Board, Community Bank Advisory Council, Credit Union Advisory Council, and Academic Research Council. Retail Bank, Citibank, New York, NY. Community Bank Advisory Council Members. Jacksonville, FL. William Howle, Head of U.S.

San Antonio 60

San Antonio Kansas City Groups CA 60

Gonzobanker

JANUARY 17, 2020

In the soon to be released What’s Going On In Banking study, Cornerstone ’s Ron Shevlin shows that both bank and credit union execs are most fearful of big tech (Amazon Prime, Venmo, Apple Card) primarily because of their great data reach and ability to drive customer experience. Community banks and credit unions do not fear each other.

Customer Experience 126

Customer Experience Fintech Regional Cards 126

Independent Banker

AUGUST 9, 2016

Community banks should evaluate solutions that align with their service-oriented traditions and bring value to customers throughout their communities. If unable to support in-house marketing teams, community banks should look for a program that offers branded marketing support. The full study can be read here.

Community 70

Community Millennials Community Bank America 70

PYMNTS

JUNE 23, 2017

Could unattended retail be the solution? According to a United Nations study released last year, cities are home to more than half the world’s population. In anticipation of a new glut of residents, some urban communities are encouraging alternatives to vehicle ownership, such as car-sharing services. About the Tracker.

Mobile 102

Mobile Indianapolis San Diego Los Angeles 102

PYMNTS

JANUARY 28, 2019

Tuohy said also noted that college students live busy lives and the robots can help free up their time — “whether that means skipping the line, eating lunch on the lawn rather than in the cafe, or finding the time to eat better when studying for exams,” he said. The College Campus Environment. To recharge, the robots can be stored in pods.

Virginia 123

Virginia San Francisco Technology United States 123

Jeff For Banks

JANUARY 11, 2014

According to a 2012 Boston College Center for Retirement Research study , 63% of American males (why only males I do not know) participated exclusively in defined contribution (DC) retirement plans in 2007, up from 47% in 1992. Could this need for personal financial management prove to be a viable niche for community financial institutions?

Boston 86

Boston DC Community Community Bank 86

Independent Banker

OCTOBER 29, 2014

Big-brand megabanks, the Visa and MasterCard networks, and big-box merchants had signed up to become partners with Apple’s universal retail smartphone app that uses Near Field Communication and tokenization technologies. So where do ballyhooed mobile banking and payments developments among the biggest players leave community banks?

Mobile 105

Mobile Community Bank Community Technology 105

FICO

NOVEMBER 16, 2022

In August 2022, we commissioned a survey of 156 global executives and managers from retail banks and retail financial institutions. 65% of the respondents indicated that their companies plan to increase operational expenditure for fraud management anywhere from 5% to 20%+. Tue, 07/02/2019 - 02:45. by Andrew Manuel.

Fraud 52

Fraud Data Survey Regional 52

PopularBank

JUNE 18, 2020

Above all, only a third of the businesses surveyed believed they could “remain operational for 3-6 months.” . . For our team here at Popular Bank , and for many of the community-centered small businesses we serve, the reach of this story goes deeper. . A story that hits close to home. declining revenue) .

New York 52

New York New York City Retail Survey 52

PYMNTS

MARCH 12, 2016

Last summer we just wanted data on how the online revolution was affecting brick and mortar retail for our book Matchmakers: The New Economics of Multisided Platforms. Our first disappointment was that the most recent data for retail industries like Electronics and Appliance Stores was two years old. So we started digging.

Data 100

Data Retail Online Maine 100

Gonzobanker

JUNE 25, 2021

So hats off to executives at community-based institutions who, according to Cornerstone Advisors’ What’s Going On In Banking 2021 study, said improving customer experience and service delivery was their No. FI’s need to inventory and re-align operational activities not in direct support of the primary objective of service delivery.

Customer Experience 95

Customer Experience Fraud Policies Training 95

PYMNTS

SEPTEMBER 28, 2016

Coople connects people and companies by finding qualified and available employees in the hospitality, events and promotion, retail, logistics, business services and commercial sectors. In this way, businesses can operate far more efficiently. Coople operates cross-sector. Within hours. JDLB: Unlike many of the competing U.K.

Operations 100

Operations Company Management Retail 100