PYMNTS

FEBRUARY 26, 2020

Digital banking and payments firm i2c is partnering with next-generation commerce firm Sightline Payments to deliver cashless, mobile and omnichannel programs to over 45 gaming resorts, state lotteries, digital gaming and sports betting sites across eight states, i2c announced on Wednesday, Feb.

Oregon 232

Oregon Pennsylvania Innovation Operations 232

South State Correspondent

JULY 11, 2022

Email is one of the most effective bank marketing channels available. Most banks send emails with little regard to optimization – they create an email, then send it. Other banks, like ourselves previously, pour over countless amounts of data to optimize open rates, clicks, and conversions. The T-Shirt Problem.

Marketing 195

Marketing Data social media Groups 195

Accenture

MAY 14, 2019

In the first of a four-part series, our team of guest bloggers will share how getting to simplified, future-ready bank operations may be more easily imagined. . Customers want and expect fast, seamless and personalized service, 24/7 across multiple channels. 1 So, how do banks get to simplified, future-ready bank operations?

Operations 157

Operations System America Strategy 157

Accenture

OCTOBER 14, 2019

Digital credit for consumers is an underpenetrated and underestimated opportunity for banks and retailers alike. For example, merchant service providers in the retail sector often work with digital invoicing suppliers to enable a pay-later or pay-by-installment option within the e-commerce checkout.

Payments 150

Payments Lending Examples Innovation 150

PYMNTS

JANUARY 17, 2020

However, there is one shopping channel in which BNPL may be able to help retailers and additional providers generate much more revenue: mobile. Global retailers’ average mobile cart abandonment rate is approximately 86 percent, according to some studies. BNPL Could Solve Mobile Shopping Hardships .

Mobile 130

Mobile social media Retail Study 130

Abrigo

MARCH 30, 2023

Takeaway 2 These contactless, faceless, nameless digital interactions are difficult for AML programs and law enforcement to trace. A P2P (Peer-to-Peer) transfer is the process in which an individual can transfer funds from their bank account to another individual’s account using a digital medium such as a mobile phone or the internet.

Fraud 195

Fraud Trends Payments Cards 195

Abrigo

JULY 25, 2023

Takeaway 2 The speed of settlements using the FedNow Service creates the potential for additional fraud. This article describes what financial crime staff need to know about how the FedNow Service works and what to do now to prepare fraud and AML functions for the bank or credit union’s implementation of this service.

Fraud 195

Fraud Payments Security Resources 195

South State Correspondent

OCTOBER 28, 2022

Almost every bank and brand we spoke with will increase their investment in these two areas for 2023. This was followed by a focus on banking-as-a-service, embedded finance, open banking, Web 3.0, Many of the new banking and payment technologies have now far eclipsed traditional cores’ capabilities.

Conference 195

Conference Technology Las Vegas Trends 195

Accenture

JUNE 20, 2019

Competitiveness in corporate payments is now about moments of truth that make the bank a customer’s best friend—or worst enemy. And nearly 80 percent of bank operations leaders say their organization’s existence could be threatened without flexible technology for rapid innovation. But uniformity is deadly in corporate banking.

Survey 150

Survey Customer Experience Payments Management 150

Celent Banking

NOVEMBER 19, 2015

Branch channel transformation is a complex and expensive undertaking. It is the rich diversity in approaches taken to the important task of improving branch channel efficiency and effectiveness that makes this topic so fascinating. Retail financial institutions need to possess a number of core competencies to remain successful.

Branch Design 100

Branch Design Retail Customer Experience Survey 100

Gonzobanker

MAY 12, 2020

Banks and credit unions report the pandemic’s impact on customer behavior. There have been all sorts of discussions about the impact of COVID-19 on branches, customers and banking activity. 2) The percentage of this change that is likely to be permanent (versus returning to pre-COVID-19 numbers). Here’s what we heard: 1.

Trends 147

Trends ATM Survey Tampa 147

PYMNTS

APRIL 15, 2019

Coverage includes the tie-up of Rapyd and OCBC Bank for real-time payments for shoppers in Singapore as well as online retailers. FinTech provider Rapyd is teaming up with OCBC Bank to provide Singapore shoppers as well as eCommerce retailers with real-time bank payments, Rapyd said in an announcement.

Mobile 108

Mobile Online Retail System 108

Accenture

FEBRUARY 28, 2017

Cash usage will see a clear reduction across Europe—as an example, ATM cash withdrawals in the UK, which peaked at 2.9bn withdrawals in 2012, will fall from 2.7bn withdrawals in 2016 to somewhere between 2 – 2.5bn withdrawals in 2017. Retailing/Acceptance. Transaction Banking. Use of Apple Pay, Samsung Pay etc.

Payments 150

Payments Bitcoin Samsung Fraud 150

Accenture

FEBRUARY 28, 2017

Cash usage will see a clear reduction across Europe—as an example, ATM cash withdrawals in the UK, which peaked at 2.9bn withdrawals in 2012, will fall from 2.7bn withdrawals in 2016 to somewhere between 2 – 2.5bn withdrawals in 2017. Retailing/Acceptance. Transaction Banking. Use of Apple Pay, Samsung Pay etc.

Payments 150

Payments Bitcoin Samsung Fraud 150

PYMNTS

MAY 20, 2020

As a result, the company only earned $284 million (59 cents per share on an adjusted basis) during the latest quarter, which ended May 2. percent year on year — although much of that came from a 141 percent spike at existing online sales channels rather than in-store ones. government stimulus funds hitting consumer bank accounts.

Online 224

Online Report Retail Examples 224

Celent Banking

FEBRUARY 14, 2017

Most retail deposits still take place at the branch. Most banks do not offer a decent digital customer acquisition mechanism. Most Retail Deposits Still Take Place at the Branch. Banks are keen to migrate low-value branch transactions to self-service channels, and there is perhaps no better low-hanging fruit than check deposits.

Retail 100

Retail Survey Boston Trends 100

FICO

APRIL 29, 2022

There’s a lot going on in the retail payments space – defined as transactions between two consumers, between consumers and businesses, or between two businesses. Some of the changes are related to new digital payments methods like P2P apps, tap-to-pay, and cryptocurrency, which are all growing options in retail environments.

Fraud 52

Fraud Retail Payments cryptocurrency 52

PYMNTS

APRIL 30, 2019

Fidelity National bested first quarter estimates on the heels of transaction growth and increased spending by banks as they embraced upgrades to infrastructure amid transitions to digital banking and payments. Management said on the call, too, that transaction and processing volumes were up, with a continued focus on digital channels.

Conference 134

Conference Innovation Digital Banking Payments 134

ABA Community Banking

AUGUST 4, 2017

Part 2: Varo Money’s Colin Walsh, veteran retail banker, explains why banks have difficulty changing their ways Retail Banking Technology Channels Fintech.

Fintech 40

Fintech Retail Technology 40

PYMNTS

JULY 2, 2018

Payment security technology provider Wibmo is rolling out an upgraded anti-fraud solution for its bank customers to safeguard their electronic payments services. Trident can identify and mitigate fraud threats across multiple channels, devices and payment technologies, the company explained.

Fraud 100

Fraud Leadership National Security 100

PYMNTS

NOVEMBER 4, 2019

According to a new LexisNexis study , overall retail fraud attempts doubled year-over-year and tripled since 2017. The rise of mobile commerce and selling of digital goods has added to retailers’ fraud problems. In fact, North America’s top 1000 online retailers have sold $143 billion worth of goods to customers outside the U.S.,

Fraud 124

Fraud Retail Online Study 124

Insights on Business

JANUARY 25, 2016

2 Apple loses its shine. 3 Banks fight back. The demise of banks is greatly overstated. Banks get smart and start investing in their future. # Real investment in Blockchain technology to build a better banking system goes viral. # 9 Bank Architectures. Initial Apple Wallet momentum slows. 4 Blockchain.

Payments 112

Payments Risk Management blockchain Apple 112

PYMNTS

JANUARY 20, 2020

There are a few common themes among big bank earnings reports. consumer spending is carrying over to other areas where banks get their bread and butter. That positive consumer mindset has also helped foster positive sentiment among corporate and commercial customers of the bank, said Piepszak. Spending, Done Digitally.

Cards 134

Cards America Course Mobile 134

Accenture

SEPTEMBER 30, 2019

Guest blogger David McGinty explores what banks can do to deliver on constantly increasing customer expectations and thrive in the future. . And customers’ expectations of their banks are being set not by other banks, but by disruptors outside financial services. But it’s not just big tech who are doing this.

Data 150

Data Customer Experience Analytics Case Study 150

Bobsguide

SEPTEMBER 23, 2022

New service will enable thousands of banks and financial institutions to offer faster cross-border payouts[1] for their customers via Visa Direct. We are excited to partner with Finastra to support the enablement of their bank customers worldwide with simple access to Visa Direct. For more information, visit finastra.com.

Case Study 74

Case Study Innovation Payments Study 74

PYMNTS

JULY 10, 2020

“Going into this quarter, we have a lot more people that are going to be reticent to go out even [as] things open up in Phases 2, 3, 4 and so forth,” Robinson said. “So, Other developments that Robinson and Webster saw this week included: The Retail Digital Shift. The central-bank currencies will be centralized,” Robinson said.

Payments 151

Payments Retail United States New York 151

Cisco

MAY 29, 2019

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. But, when it really comes down to it, how can banks, saddled with regulations and security challenges, compete with the experiences offered by customer-obsessed tech powerhouses and agile fintechs? And when it isn’t?

Customer Experience 72

Customer Experience Retail San Diego Study 72

Abrigo

JANUARY 24, 2024

Takea way 2 The FedNow Service has features to help prevent fraud from affecting credit unions and members. They must meet the Federal Reserve Banks’ deadlines to either reject the transfer, return the funds, or make them available to the designated recipient. These include the ability to accept a payment without posting.

Fraud 221

Fraud Payments Software Policies 221

BankUnderground

FEBRUARY 14, 2024

For this channel, the wage measure needs to reflect the coverage and composition of the Consumer Prices Index (CPI). Second, I split apart the CPI weight for goods into that which reflects the good itself, and that which reflects the retail and wholesale services required to get the good to consumers.

National 80

National Industry Policies Data 80

Independent Banker

AUGUST 31, 2015

The rise of electronic transaction channels has transformed the banking industry, making smaller, less expensive branches a reality and sparking new opportunity for the ATM. Tapped by customers/members for quick and easy transactions, the ATM is a powerful self-service channel that is often strategically under-utilized.

ATM 70

ATM Branding Technology Retail 70

Cisco

APRIL 7, 2019

It’s clear retail banks need to adapt to emerging trends to stay relevant in today’s market. What isn’t always so clear, however, is what trends matter most and where banks should focus their attention to stay head of the curve. We’ve identified the top 4 trends that banks can’t ignore in 2019. #1. Learn more: 1.

Trends 64

Trends Cyber Security Big Data Analytics 64

South State Correspondent

APRIL 6, 2022

Our recent sampling of 73 banks indicates that most banks have not adjusted loan or relationship pricing assumptions over the last two years. That could be a mistake as the environment has been radically different since 2020, and many banks are mispricing their commercial loans and relationships. Loan Pricing Model Basics.

Capital 195

Capital Training Management Atlanta 195

Abrigo

MARCH 6, 2017

The ABA has a new report out on how banks are using social media, and much of the report focuses on using Twitter, Facebook, LinkedIn and the like to boost customer service, make connections in the community and recruit staff. 3) @JohnRBarlow – John Barlow is president of Barlow Research, which provides market research for commercial banks.

social media 150

social media Lending Community Community Bank 150

PYMNTS

JANUARY 2, 2017

The increased use of digital products and services is something that’s present across every aspect of many consumers’ daily lives, which, in turn, has helped to accelerate the adoption of digital channels when it comes to money transfers. In the U.S., It’s less scary,” Ohser said. The Power Of Partnerships .

Compliance 126

Compliance Exercises Marketing Industry 126

ABA Community Banking

SEPTEMBER 28, 2015

Part 2: Banks will become invisible back-end providers for third-party wallets if they don’t offer competing mobile payments solutions. Retail Banking Payments Viewpoints Channels Feature Feature3.

Retail 40

Retail Mobile Payments 40

Gonzobanker

OCTOBER 3, 2017

Since the “Trump Bump” lifted the market early in 2017, mid-size banks have held on to nice stock price appreciation with continued solid profitability. Interestingly, mid-size banks’ commercial focus has shown improved efficiency ratios, which on average have dropped to roughly 55%. Data: Yahoo Finance.

Retail 60

Retail Strategy Marketing New Jersey 60

Gonzobanker

MAY 21, 2019

As a thought experiment, imagine if one evening Amazon CEO Jeff Bezos had one too many cocktails and errantly gave an order to purchase your bank. The framework to assess the acquired bank is based upon Bezos’ famous 2016 shareholder letter that outlines Amazon’s core business philosophy. To: Jeff Bezos – CEO.

Customer Experience 112

Customer Experience Analytics Management Operations 112