How can banks maintain a good CX in light of layoffs?
ATM Marketplace
MAY 10, 2024
Bradley Cooper, editor of ATM Marketplace discussed bank layoffs in light of CX with Mack Turner, a 30 year veteran of the financial services industry,
ATM Marketplace
MAY 10, 2024
Bradley Cooper, editor of ATM Marketplace discussed bank layoffs in light of CX with Mack Turner, a 30 year veteran of the financial services industry,
Payments Dive
MAY 10, 2024
The two agencies raised concerns that airlines and card companies could arbitrarily devalue points accrued in their joint rewards programs, amounting to a bait-and-switch for customers.
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American Banker
MAY 10, 2024
The Puerto Rico-based company's board of directors has given an additional title to COO Javier Ferrer, naming him president as of May 9. His career path closely resembles that of his boss, CEO Ignacio Alvarez.
Payments Dive
MAY 10, 2024
The collaboration with a Chinese entity began Wednesday, with processing of cards issued by banks in the country following years of preparations.
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American Banker
MAY 10, 2024
Max Levchin, CEO of the buy now/pay later lender, said recent tests show young adults prefer interacting with intelligent chatbots over phone-based agents, but the company doesn't foresee major cost savings from generative AI for a few more years.
Community Banking Brief brings together the best content for Community Banking professionals from the widest variety of industry thought leaders.
American Banker
MAY 10, 2024
A "true" stablecoin would benefit the economy by improving the money supply, facilitating frictionless payments and lowering the cost of borrowing fiat currency.
BankInovation
MAY 10, 2024
Bank of America aims to add 10 to 20 modules to its virtual reality training program every year to enhance employee training and improve information retention.
American Banker
MAY 10, 2024
American Heritage Federal Credit Union in Philadelphia plans to acquire three branches and $105 million of deposits from Linkbancorp. The deal is part of a growing number of transactions involving credit unions buying whole banks or portions of their branch networks.
The Paypers
MAY 10, 2024
Access Bank Group has announced its partnership with Mastercard in order to expand opportunities for cross-border payments for African businesses and clients.
Speaker: Brian Muse-McKenney, Chief Revenue Officer & Matt Simester, Cards and Payments Expert
In today’s world of social media, dating apps, and remote work, businesses risk becoming irrelevant or getting "ghosted" if they fail to meet the evolving needs of Gen Z consumers. In this new webinar, Brian Muse-McKenney of Episode Six and Matt Simester of Payments Consultancy Limited will reveal key considerations banks should factor into their efforts to develop target products for the next generation of bank customers.
Commercial Lending USA
MAY 10, 2024
Many commercial loans are secured by collateral, an asset the borrower pledges as security for the loan.
The Paypers
MAY 10, 2024
Tuum has announced its partnership with TransactionLink in order to streamline fintech onboarding processes and optimise operational efficiency.
Commercial Lending USA
MAY 10, 2024
At Commercial Lending USA, we specialize in taking the hassle out of commercial loan acquisition.
American Banker
MAY 10, 2024
Large banks, particularly those with over $100 billion in assets, see increasing supervisory shortcomings related to interest rate and liquidity risks, governance and risk control issues, and cite cybersecurity, CRE values, and remote work trends as potential hazards in the future.
Speaker: Gary Dmitriev
Our upcoming webinar aims to demystify the process of selecting and implementing automation tools for financial institutes. This session will provide your roadmap for vetting potential solutions, focusing on due diligence, vendor assessments, and aligning technology with strategic goals. We’ll also address the critical issue of innovation fatigue, offering tips on maintaining enthusiasm and momentum for new initiatives.
The Paypers
MAY 10, 2024
US-based bank Wells Fargo has introduced the Signify Business Cash Mastercard for simplified cash rewards, tailored for small business success.
American Banker
MAY 10, 2024
Truist Financial completes the sale of its remaining stake in Truist Insurance Holdings; City National Bank has hired Rick Bechtel as executive vice president and head of mortgage and residential lending; Associated Bank names Chun Schiros as its first chief analytics officer; and more in the weekly banking news roundup.
The Paypers
MAY 10, 2024
Euclid Protocol has introduced a new shared liquidity layer aimed at addressing the issue of fragmented liquidity in the blockchain ecosystem.
American Banker
MAY 10, 2024
The Charleston-based company agreed to pay $267 million to acquire Piedmont Bank in Peachtree Corners, Georgia. It's United's 34th deal, but the first since 2021.
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Discover First Mid Bank's Expansion Success with Our Case Study! Discover how First Mid Bank & Trust fast-tracked market expansion through advanced automation and compliance solutions. This case study reveals their journey from facing challenges in Texas' complex legal landscape to achieving rapid market entry with GoDocs' innovative commercial closing platform.
The Paypers
MAY 10, 2024
Cloudflare has partnered with the US Treasury and PNNL to bolster financial cybersecurity, sharing advanced threat intelligence for industry defence.
American Banker
MAY 10, 2024
The new Financial Stability Oversight Council report also recommends an expanded Ginnie Mae PTAP facility and an industry-funded liquidity resource.
The Paypers
MAY 10, 2024
Wink Pay has collaborated with Visa and Codebase Technologies to launch fully-digital onboarding and instant card issuance proposition for Visa prepaid virtual cards in Lebanon.
The Financial Brand
MAY 10, 2024
This article With Rate Cuts Delayed, How Can Banks Boost Deposit Profitability? One Word: Volume appeared first on The Financial Brand. With Fed interest rate cuts increasingly off the table, how can banking institutions grab greater profitability? The answer is a familiar, though overlooked strategy. This article With Rate Cuts Delayed, How Can Banks Boost Deposit Profitability?
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Shifting liability for digital fraud losses represents a significant challenge for financial institutions and payment service providers. In response to the global surge in digital fraud, regulators are introducing policies that transfer the cost of fraud from defrauded customers to financial institutions. ThreatMark’s newly released white paper, "The Liability Shift: Understanding Fraud Losses Responsibility and Mitigation," provides an in-depth analysis of this shift, its implications, and stra
The Paypers
MAY 10, 2024
FINRA has fined SoFi USD 1.1 million due to alleged consumer identification flaws across its cash management brokerage service enabling fraudsters to take funds approximating USD 2.5 million.
The Financial Brand
MAY 10, 2024
This article The State of Small Businesses: A Guide for Banks appeared first on The Financial Brand. Bank of America's latest business owner's report on SMBs' optimism, challenges and strategies in a post-pandemic landscape of economic uncertainty. This article The State of Small Businesses: A Guide for Banks appeared first on The Financial Brand.
The Paypers
MAY 10, 2024
Belgium has selected Netherlands-based SurePay for Verification of Payee (VoP) to enhance fraud prevention and EU compliance.
American Banker
MAY 10, 2024
In this week's edition of the American Banker news quiz, gauge your understanding of topics like Trump's ongoing criminal trial, alleged misconduct within the Federal Deposit Insurance Corp., industry succession planning and more.
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