PYMNTS

DECEMBER 4, 2020

The bank also processed record-breaking online and mobile payment transactions on Cyber Monday, up nearly 25 percent over 2019. Because of the pandemic, shoppers shifted to online shopping for both discretionary goods and everyday spending. Morgan, said in a blog post on Friday (Dec.

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Online Data Survey Cards 288

CFPB Monitor

MARCH 28, 2023

The Consumer Bankers Association has released the results of a national survey that looked at how consumers value banking services and innovation. The survey was conducted in February 2023 and included 1,197 adults across the U.S., representative by geography, age, gender, education level, and race.

Survey 78

Survey Innovation Online Mobile 78

PYMNTS

OCTOBER 3, 2016

About a third of those surveyed — 34 percent — said they would be willing to pay between $1 and $5 for same-day delivery, while 44 percent said they would be willing to pay between $6 and $9 for same-day service.

Survey 175

Survey Online Retail Study 175

ABA Community Banking

NOVEMBER 23, 2020

Mobile and online banking experiences were rated as 'excellent' 'very good' or 'good' by 99% of consumers, a record high, according to a new ABA/Morning Consult survey released today, topping last year's record by four percentage points.

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Survey Online Mobile Community Bank 64

PYMNTS

APRIL 22, 2020

Our latest PYMNTS COVID-19 Tracker – a survey of thousands of U.S. But consumers we surveyed on April 11 expect it will be much longer before they’ll be willing to say the pandemic is behind them. And that’s up from the 138 days we found in a survey conducted on March 17, just as the shutdowns were taking hold.

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Survey Retail Dallas Guidelines 155

PYMNTS

JULY 15, 2020

One survey found that 27 percent of U.S. The survey cited above also found that 17 percent of consumers had canceled streaming subscriptions during the pandemic, for example. How Outschool Is Taking A Flexible Approach To Meeting Demand For Online Education. At the same time, subscriber churn has remained a challenge.

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Online Meeting Survey Trends 237

Payments Dive

MAY 16, 2022

4 card companies, which also hold bank licenses, scored highly in customer satisfaction among online-only banks, J.D. Power found.

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Survey Cards Online Company 195

PYMNTS

JULY 6, 2020

Online grocery sales growth continued in June as the pandemic continued to shape the way people shopped for necessities like food, according to a new survey by Brick Meets Click. In the last 30 days, the survey found that the number of online sales grew over 9 percent, hitting a record of $7.2 That’s up from $6.6

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Online US Survey Mobile 167

PYMNTS

OCTOBER 22, 2020

That’s the hot take from a qualitative and quantitative retail survey from a company that specializes in moving SMBs (small and medium-sized businesses) and even VSBs (very small businesses) into the digital-first economy. And that’s actually a mistake because again, there’s a lot of competition online.

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Survey Retail Online Trends 152

PYMNTS

APRIL 11, 2019

A better eCommerce experience is more important than finding cheaper prices for corporate buyers, according to a new survey from Avionos. The company announced its new research, “Positioning Strategic eCommerce in a Digital-First World: The 2019 B2B Buyer Report,” on Wednesday (April 10), which surveyed 150 U.S.

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Survey Google Online Strategy 164

PYMNTS

APRIL 3, 2020

In short, consumers are ready to shop online for essential items, when they had not been willing to do that before the coronavirus pandemic. For example, Nielsen’s most recent purchase tracking shows that for the two weeks ended March 21, 2020, CPG sales (in-store and online) increased $8.5 Now let’s take online trends.

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Online Survey Trends Examples 131

Bank Innovation

AUGUST 8, 2018

A recent survey from the lending platform Lendtech, provides further evidence that banks and lending platforms must digitize the loan application and servicing process to capture today’s borrowers. Digitizing the lending process is still incomplete for banks of all sizes.

Survey 256

Survey Lending Fintech Online 256

PYMNTS

MARCH 31, 2020

While the online car sales business has struggled like most non-essential retailers amid the coronavirus pandemic, there are signs of life, according to new research from automotive digital solutions provider Cars.com. Shoppers are handling price negotiations (48 percent) and financing (42 percent) online. automotive industry.

Online 141

Online Millennials Survey Tools 141

PYMNTS

DECEMBER 10, 2020

While credit is an important part of millennials’ shopping lives, this generation has unique spending priorities, particularly when it comes to online shopping — and these priorities are looming even larger since the pandemic shifted much of commerce online. consumers, that were conducted in March and September.

Millennials 241

Millennials Online Report Study 241

PYMNTS

APRIL 15, 2020

After hitting a skid from the beginning to the middle of the COVID-19 crisis, online fashion sales have caught fire. That business did not transfer online, according to the PYMNTS data. percent said they were shopping online for these items more frequently. The March 27 cut of the PYMNTS survey found 19.1

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Online Retail Survey Comparison 141

Bank Innovation

JULY 30, 2018

Convenience, not trust, is why people choose to pay their bills online, according to Fiserv’s quarterly report on consumer payment trends. It revealed that while 59% of consumers surveyed paid bills online, more than half of them said they did not trust the […].

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Online Digital Banking Survey Trends 186

PYMNTS

JULY 1, 2020

Despite the surge in mobile payments and online banking , no one is predicting the disappearance of traditional banks and their brick-and-mortar branches. . A PYMNTS survey of 3,000 U.S. Another 48 percent said they would be “somewhat” likely to open accounts with these companies. .

Survey 183

Survey Cards Millennials ATM 183

PYMNTS

DECEMBER 15, 2019

Mintel surveyed 1,700 shoppers online last year and discovered a fifth of consumers agreed that “experience gifts” were better than tangible products. The Mintel survey indicated the lion’s share of respondents who identified themselves as millennials or Generation Z preferred experiences over gifts.

Survey 140

Survey US New York Millennials 140

Bank Innovation

MARCH 23, 2018

As mobile wallets and consumer-to-business payments platforms grow in popularity as the preferred payment method among retail shoppers, it seems only natural that merchants should consider digital POS lending or instant financing options as a means to encourage more online purchases. Indeed, they are. Read More.

Online 218

Online Lending Survey Retail 218

Bank Innovation

JUNE 29, 2017

Cross-border transactions may be getting easier, but most American consumers are sticking to online purchases inside of the United States. American consumers were the least likely group to make an online purchase outside of the country they are living in, according to a study conducted by Harris poll for Bloomberg Capital.

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Online United States Study Survey 207

PYMNTS

JANUARY 28, 2021

It is well known that shoppers tend to behave differently online than they do in brick-and-mortar stores — and this extends to how they choose to pay at checkout. One of the more notable differences is their tendency to favor credit cards online and other options such as digital wallets over debit cards.

Cards 210

Cards Online Security Data 210

PYMNTS

DECEMBER 15, 2019

Mintel surveyed 1,700 shoppers online last year and discovered a fifth of consumers agreed that “experience gifts” were better than tangible products. The Mintel survey indicated the lion’s share of respondents who identified themselves as millennials or Generation Z preferred experiences over gifts.

Survey 131

Survey US New York Millennials 131

PYMNTS

NOVEMBER 24, 2020

Businesses and financial institutions (FIs) are constantly examining ways to make their customers’ accounts more secure, especially as more consumers go online to make purchases and transact during the ongoing COVID-19 pandemic. A convenient, yet secure solution could be just a few taps away, however. About The Tracker.

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Online Report Customer Experience Analytics 272

PYMNTS

AUGUST 11, 2020

Amazon, for its part, said online grocery sales tripled in its latest quarter. The shift began as the coronavirus took hold, with online grocery orders at a record of more than 62 million orders as early as April. As of May, the overall share of consumers buying groceries online topped 14 percent, where in March it was only about 3.9

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Matt Wilcox Pro

APRIL 2, 2020

Writing and distributing surveys is easier than ever. This one never seems to go out of date. So is doing it wrong, a proud tradition that many companies seem bent on continuing. Originally posted March 31, 2011. * * * Thanks to the Internet, many tools once exclusive to professionals are now widely available at low [.]

Survey 88

Survey Online Tools Company 88

PYMNTS

MAY 13, 2020

All of those factors, Davey told the outlet, have an effect on the psychology of the consumer and can remain in shoppers’ minds as they scan store shelves or buy online. One-third of consumers surveyed by McKinsey & Co. About 50 percent said they have to be very careful about how they spend money.

Survey 131

Survey US Branding Analytics 131

Bank Innovation

SEPTEMBER 11, 2017

Fraud remains a significant problem for financial services to solve, especially as digital and online banking becomes more prevalent in the industry. For the average FI and online lender, approximately one-third of all monthly transactions will be fraudulent.

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Online Fraud Survey Industry 199

PYMNTS

NOVEMBER 25, 2020

billion online in November as holiday shopping gets underway – a 32.6 percent year on year since just Sunday alone, and Adobe is reiterating its forecast for record online sales for Thanksgiving Day, Black Friday and Cyber Monday. billion in Black Friday online sales (39.2 billion online, up 33.1 percent above last year).

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Online Retail Video Analytics 217

PYMNTS

SEPTEMBER 4, 2020

It has now been six months since the coronavirus outbreak was declared a pandemic on March 11, and consumers are more likely than ever to shop and pay online, not only for retail goods, but for groceries and food orders from restaurants. adults now purchasing food, groceries and retail items online. We surveyed 2,437 U.S.

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Online Data Retail Survey 248

PYMNTS

APRIL 1, 2019

When it comes to online shopping, one of the greatest frustrations for consumers — and friction points for merchants — is having to manually enter credit or debit card information for each purchase. percent of consumers today have account information stored online with at least one or more companies or service providers.

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Online Cards Mobile Maine 212

PYMNTS

OCTOBER 9, 2019

A survey by Piper Jaffray gathered the data from 9,500 teens across 42 U.S. 1 rank, and lululemon hit a new survey high as the No. Within footwear, Crocs also achieved a new survey record as the 7th preferred footwear brand.”. Ulta Beauty is still the preferred beauty destination against Sephora for the second survey in a row.

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Survey Branding Video Online 100

ABA Community Banking

JANUARY 6, 2021

Small businesses are exploring online lending, with 44% saying they looked into the option in the past year and 25% procuring an online loan during that time, according to the JPMorgan Chase Business Leaders Outlook survey released yesterday.

Survey 52

Survey Lending Online Community Bank 52

Abrigo

MARCH 8, 2016

Surveys of clients not only can help shape your firm’s strategy but also can provide insight into the client, their business and their industry so that you can more effectively promote your existing services to them. Indeed, your survey may reveal that clients have been wanting the services you already offer.

Survey 150

Survey How To Software Industry 150

PYMNTS

DECEMBER 22, 2020

Almost half of Americans (46 percent) intend to travel for the December holidays amid the pandemic, according to press release from online automotive marketplace and solutions firm Cars.com.

Survey 155

Survey Training National Trends 155

PYMNTS

NOVEMBER 7, 2018

7) that it has released the results of the Ping Identity 2018 Consumer Survey: Attitudes and Behavior in a Post-Breach Era , which found that many consumers are making changes in how they interact with companies to ensure their own personal data is protected from a breach.

Survey 153

Survey Data Security Branding 153

PYMNTS

SEPTEMBER 18, 2017

According to a recent survey by Transaction Network Services (TNS), 85 percent of adults in the United States, United Kingdom and Australia believe fraud attempts on debit and credit cards are on the upswing. In-store results of the TNS survey show less trust in in-person transactions than online transactions.

Survey 117

Survey Security Data United States 117

PYMNTS

OCTOBER 23, 2020

Online grocers are increasingly allowing underprivileged consumers to use EBT payments (the modern equivalent of food stamps) at a time when the pandemic has made going to the store too risky for many shoppers. The move by the two companies is just the latest initiative in a growing trend of EBT acceptance for online grocery shoppers.

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Online Payments Montana Alaska 195