PYMNTS

JULY 1, 2020

Despite the surge in mobile payments and online banking , no one is predicting the disappearance of traditional banks and their brick-and-mortar branches. . A PYMNTS survey of 3,000 U.S. Another 48 percent said they would be “somewhat” likely to open accounts with these companies. .

Survey 183

Survey Cards Millennials ATM 183

PYMNTS

DECEMBER 1, 2020

Amazon’s grip on the online shopping industry appears to be tightening. A new survey of Black Friday shoppers from PYMNTS showed the Seattle retailing giant dominated its rivals in the traditional post-Thanksgiving holiday season kickoff. That dropped to 44.4 It even dropped from Q2 2019 (46.6 percent, Costco at 10.5

Marketing 181

Marketing Data Survey Comparison 181

PYMNTS

NOVEMBER 24, 2020

Businesses and financial institutions (FIs) are constantly examining ways to make their customers’ accounts more secure, especially as more consumers go online to make purchases and transact during the ongoing COVID-19 pandemic. A convenient, yet secure solution could be just a few taps away, however. About The Tracker.

Online 272

Online Report Customer Experience Analytics 272

PYMNTS

MAY 21, 2020

Seattle-based Amazon is ramping up its operations in India’s growing market by launching Amazon Food, which will deliver prepared meals. Competitors include online food delivery platform Zomato and Swiggy , which raised $43 million from investors last month in a bid to expand into new businesses. PYMNTS surveyed 2,047 U.S.

Marketing 142

Marketing Seattle United States Survey 142

PYMNTS

AUGUST 11, 2020

In the used car market, Carvana reported a resounding second quarter, with revenues of $1.12 Many people who previously would not have considered buying a car online are giving it a second thought. In a recent CarGurus survey, 60 percent of respondents said they were open to buying a car online versus 32 percent before.

Online 157

Online Michigan Trends Marketing 157

Abrigo

MARCH 8, 2016

Surveys of clients not only can help shape your firm’s strategy but also can provide insight into the client, their business and their industry so that you can more effectively promote your existing services to them. Indeed, your survey may reveal that clients have been wanting the services you already offer.

Survey 150

Survey How To Software Industry 150

PYMNTS

MAY 27, 2020

Unanswered customer complaints is one common example, particularly for companies that are new to amplifying their online channels. A new category is starting to grow around this area of online reputation management, with Lexus one of the latest brand names to embrace it.

Online 151

Online Management social media Branding 151

PYMNTS

MAY 4, 2020

In eight countries, it appears that the parent company has decided Uber Eats fails to deliver the desired market clout. As a result, Uber is dropping its online food delivery business in the Czech Republic, Egypt, Honduras, Romania, Saudi Arabia, Ukraine and Uruguay. Careem is an Uber subsidiary focused primarily on the Middle East.

Marketing 161

Marketing New York City Seattle New York 161

PYMNTS

JANUARY 7, 2021

Ant Group was co-founded by Jack Ma, who also helped start the online commerce firm Alibaba. This survey is one of the ways we are continuing to monitor the potential impact of [the] coronavirus on firms,” Executive Director of Consumers and Competition Sheldon Mills said in a statement.

Survey 172

Survey Payments Groups Data 172

PYMNTS

JULY 22, 2019

In a survey released by automated parcel locker provider Package Concierge , 58 percent of Generation Z shoppers were said to have used buy online, pick up in-store (BOPS) for a purchase. And six in 10 shoppers said it was part of their decision in where to transact, Retail Dive reported.

Survey 109

Survey Retail Online Analytics 109

PYMNTS

MAY 14, 2020

Every online wine company that reports sales has noted big spikes during the pandemic. The latest to report, Wine.com – which bills itself as the nation’s leading online wine retailer – earned $165 million in revenue and saw 25 percent growth for fiscal 2020, ending March 31. “The

Online 164

Online Retail Millennials Analytics 164

Bank Innovation

APRIL 11, 2016

Investors see a sunny future for marketplace lending, according to a survey released today by Richards Kibbe & Orbe LLP (RKO) and Wharton Fintech. The results of the survey, titled 2016 Survey of U.S. Marketplace Lending, show that half of investors surveyed have capital allocated for marketplace lending.

Survey 150

Survey Lending Capital Fintech 150

PYMNTS

OCTOBER 22, 2020

Interestingly, only 10 percent of those surveyed stated that “lower prices” were a reason they’d been choosing aggregators to order their meals. So, in a given market, we do have different prices, in different markets, different delivery prices.

Online 162

Online Survey US Maine 162

PYMNTS

AUGUST 23, 2019

RateIt’s unique in-the-moment offering is a quick and easy way to listen to customers in a whole new way without the need for long annoying surveys that inevitably end up as long annoying PowerPoint decks,” said Michael Momsen, the company’s founder and CEO in a statement. ShopKirana.

Online 179

Online Metro Capital Customer Experience 179

PYMNTS

FEBRUARY 9, 2017

While most retail marketers have similar goals in 2017 in terms of enhancing consumer engagement and increasing sales, the online realm of marketing outreach remains king. The data shows a significant amount of retail marketers selecting these channels, at 68 percent for email and 54 percent for social media.

social media 100

social media Retail Marketing Survey 100

PYMNTS

NOVEMBER 24, 2020

consumers shifted from dining in to ordering out when the pandemic began and approximately 26 million of these customers plan to keep ordering food online once it ends. . Online engagement differs significantly between more-populated and less-populated areas, for example. Recent PYMNTS research found that 31.6 million U.S.

Online 142

Online Mobile Digital Strategies Strategy 142

PYMNTS

APRIL 3, 2018

More than two-thirds of small businesses surveyed by Insureon and Manta said Amazon has positively impacted their sales. Nearly a quarter of SMBs that sell products online said they use Amazon — more than any other third-party eCommerce portal, including eBay (22 percent). Two-thirds said they use their own websites.

Survey 119

Survey Online Retail Cards 119

PYMNTS

NOVEMBER 6, 2020

We have deep dives on digital payments, online ordering and memberships. Membership has its privileges ” was the nine-year marketing campaign rolled out by American Express in 1987 to convince consumers that it was worth paying a yearly fee for one of its charge card offerings. Read more about the nine key takeaways from our surveys.

Online 148

Online Payments Millennials Apple 148

PYMNTS

SEPTEMBER 9, 2020

There are many ways to mark the massive shift to digital that’s happened in the past six months, from baby boomers who’ve moved online after favoring real-world shopping to merchants who’ve made a hard shift toward digital and omnichannel. Building A Trusted Experience In Risky Times .

Branding 220

Branding Online Retail social media 220

PYMNTS

SEPTEMBER 4, 2019

Since 1992, when eCommerce was still in its infancy, online retailers have not had to collect sales tax. consumers are expected to be shopping online by 2021. Will this increasingly regulated online sales tax environment affect this growth? Online Sales Tax and Marketplaces. Online Sales Tax and SMBs.

Taxes 129

Taxes Online South Dakota Louisiana 129

MyBankTracker

NOVEMBER 13, 2020

MyBankTracker surveyed 1,001 people aged from 25 to 34 to see how much of a budget setback the pandemic recession has been. This article will highlight the key findings of that survey, and offer tips on how millennials can overcome recent economic setbacks. Over 1/2 of Those Surveyed Reined in Spending. Key Findings.

Millennials 52

Millennials Survey Study Marketing 52

FICO

DECEMBER 5, 2022

Top 5 Surprises from FICO’s Fraud and Digital Banking Survey. Our survey found that good fraud protection is paramount for customers - even though they themselves may exaggerate income or claims. Here are the top 5 surprises from that survey, along with tips for FIs on how to address or capitalize on them. FICO Admin.

Survey 52

Survey Fraud Digital Banking social media 52

PYMNTS

JANUARY 15, 2021

Brick-and-mortar merchants and online retailers alike often rely on end-of-year sales to generate up to 40 percent of their annual revenues and start the new year on a positive note. consumers were expected to spend more than $190 billion online this season, up 36 percent from 2019, while in-store commerce was predicted to fall by 4.7

Retail 159

Retail Online Fraud Cards 159

FICO

APRIL 20, 2023

According to FICO’s latest survey of consumers from 14 countries around the globe, 90% of all consumers have sent a real-time payment, and at least 95% of consumers have used real-time payments in India , Indonesia , the Philippines , and Brazil. Throughout the countries we surveyed, RTP usage shows no signs of slowing.

Survey 52

Survey Payments Fraud Management 52

PYMNTS

JULY 12, 2018

New York’s Department of Financial Services is recommending that online lenders are subjected to the same scrutiny and regulations that traditional banks face. Cuomo on June 1, 2017, required DFS to study online lending in New York State and submit a report of its findings. A bill signed by Governor Andrew M. Superintendent Maria T.

Online 100

Online New York Lending Regulation 100

PYMNTS

JUNE 24, 2020

Users reduce phone bills through playing games, watching videos or completing surveys — in short by converting engagement into rewards that work phone bills down through carrier credits. Drilling down into Adfone’s core market — prepaid mobile phone users — Boroff said “many people in the U.S. its current markets.

Mobile 201

Mobile Online Payments Video 201

PYMNTS

FEBRUARY 11, 2020

While “reselling” or “secondary market” are more likely to keep ownership of this burgeoning market, the reselling market is reinventing itself for 2020. Nordstrom has not yet launched its online intake program where customers will have the ability to mail in merchandise. We like the handle.

New York City 124

New York City Marketing New York Los Angeles 124

PYMNTS

JULY 31, 2018

Zillow , the online real estate company, announced on Tuesday (July 31) that it has rolled out new tools to help time-strapped renters get a competitive edge in the rental process and to help landlords avoid the time and hassle it takes to screen potential tenants.

Online 101

Online Payments Tools Resources 101

PYMNTS

MARCH 23, 2016

Is there a limit to how many marketing emails customers will put up with? EMarketer shares the recently released results of a survey conducted by First Insight, which, in Nov. According to a new study, the answer is very much yes. retail websites that offer email subscriptions (analyzed in the period from April 2015 to June 2015), 87.3

Marketing 100

Marketing Survey United States Retail 100

PYMNTS

JULY 8, 2016

More than half (52 percent) of smaller companies surveyed by the firm said they rely on mobile banking platforms to manage and access their bank accounts. According to researchers, the survey offers insight into how small businesses are responding to the technological resources offered by their banks.

Survey 101

Survey Mobile Resources Millennials 101

PYMNTS

MAY 29, 2017

As of the most recent surveys, 60 percent of Americans support marijuana legalization. We came up with the idea of an online marketplace for cannabis because we were really looking at how people shop for everything. Said simply, Rosenfeld noted, customers have the ability to search when they shop online — and search somewhat flexibly.

Online 156

Online Software Branding United States 156

PYMNTS

AUGUST 10, 2018

At first glance, 2018 is shaping up to be a year that has brought meaningful consumer, regulatory and legislative backlash against lax online privacy. One recent survey found that 78 percent of U.S. Except, maybe not. First, a few caveats. Privacy Changes. In fact, just 9 percent of U.S. Privacy Punishment. On the other hand, so what?

Online 101

Online social media Baltimore Data 101

PYMNTS

MARCH 31, 2016

This week, PYMNTS, in collaboration with Socure , released the March edition of the PYMNTS.com Digital Identity Tracker TM , featuring all new research surrounding the increase in online fraud fueled by the increase in EMV card chip tech adoption. Other highlights from the survey include: Only 1.1%

Fraud 100

Fraud Online Resources Survey 100

Bank Innovation

MAY 3, 2017

Facebook is the key to online traffic—but most small businesses run to the social media king to drive in-store traffic, too. More than 40% of SMBs will turn to Facebook for a boost in in-store traffic, according to a survey of 250 SMBs across the U.S., conducted by digital marketing technology company Netsertive.

social media 239

social media Study Survey Online 239

CFPB Monitor

FEBRUARY 4, 2019

The CFPB published two notices in today’s Federal Register seeking OMB approval for two surveys, one dealing with debt collection and the other with household balance sheets. Accordingly, the survey’s timing would seem to make it unlikely that the Bureau will issue an NPRM in March. Debt collection. Household balance sheets.

Survey 60

Survey Meeting National Marketing 60

CFPB Monitor

FEBRUARY 4, 2019

The CFPB published two notices in today’s Federal Register seeking OMB approval for two surveys, one dealing with debt collection and the other with household balance sheets. Accordingly, the survey’s timing would seem to make it unlikely that the Bureau will issue an NPRM in March. Debt collection. Household balance sheets.

Survey 60

Survey Meeting National Marketing 60

PYMNTS

AUGUST 12, 2020

In a stock market that seems to continuously flirt with new highs, the answer seems to be: Aim for the IPO. Though the stock has backed off sharply as of this writing, trading at a recent $72, the market cap – ostensibly what the public markets would pay to “own” the company – stands at roughly $4.5 percent seen in March.

Taxes 276

Taxes Survey Online Tools 276