PYMNTS

OCTOBER 9, 2019

A survey by Piper Jaffray gathered the data from 9,500 teens across 42 U.S. 1 rank, and lululemon hit a new survey high as the No. 7 preferred apparel brand. Within footwear, Crocs also achieved a new survey record as the 7th preferred footwear brand.”. states, with an average age of 15.8

Survey 100

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PYMNTS

DECEMBER 15, 2019

Mintel surveyed 1,700 shoppers online last year and discovered a fifth of consumers agreed that “experience gifts” were better than tangible products. The Mintel survey indicated the lion’s share of respondents who identified themselves as millennials or Generation Z preferred experiences over gifts.

Survey 131

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PYMNTS

MAY 27, 2020

Unanswered customer complaints is one common example, particularly for companies that are new to amplifying their online channels. A new category is starting to grow around this area of online reputation management, with Lexus one of the latest brand names to embrace it.

Online 151

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PYMNTS

SEPTEMBER 4, 2020

It has now been six months since the coronavirus outbreak was declared a pandemic on March 11, and consumers are more likely than ever to shop and pay online, not only for retail goods, but for groceries and food orders from restaurants. adults now purchasing food, groceries and retail items online. We surveyed 2,437 U.S.

Online 248

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MAY 26, 2020

Faire said: “This has raised a common question for brands and retailers: How can we safely connect and continue doing business under this new set of risks?”. According to the statement, Faire brands and retailers will receive year-round access to the following: Virtual showrooms that will allow retailers to view entire catalogs.

Online 131

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PYMNTS

OCTOBER 15, 2020

Even online merchants who offer customers extended warranties at the time of sale traditionally see about a 4 percent or 5 percent conversion rate. Extend also announced on Thursday new partnerships with Peloton, iRobot, Harman/JBL, Advance Auto Parts and other brands to offer their customers extended warranties.

Online 334

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PYMNTS

MAY 18, 2018

Overstock has unveiled 17 exclusive private label furniture brands, featuring more than 16,000 furniture and home décor products. Brands, introduced through the new selection, include The Gray Barn, Carson Carrington Home, and Laurel Creek. According to Retail Dive , the announcement comes as Overstock is looking for a buyer.

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PYMNTS

SEPTEMBER 21, 2020

Consumers have shopped online, via mobile devices and at brick-and-mortar stores in various capacities for years, but the pandemic is dramatically expanding the connections between these channels. percent of respondents in an early March survey said they were using their mobile devices to shop more often. billion online in Q2 2020.

Retail 243

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PYMNTS

JANUARY 7, 2021

Ant Group was co-founded by Jack Ma, who also helped start the online commerce firm Alibaba. This survey is one of the ways we are continuing to monitor the potential impact of [the] coronavirus on firms,” Executive Director of Consumers and Competition Sheldon Mills said in a statement.

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Bank Innovation

JANUARY 2, 2020

Gartner’s Digital IQ Index for 2019 surveyed 80 banking and financial brands, including national banks, regional banks, online banks and fintech startups. It examined 1,200 data […].

Regional 273

Regional Study Survey National 273

PYMNTS

MAY 14, 2020

Every online wine company that reports sales has noted big spikes during the pandemic. The latest to report, Wine.com – which bills itself as the nation’s leading online wine retailer – earned $165 million in revenue and saw 25 percent growth for fiscal 2020, ending March 31. “The

Online 164

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PYMNTS

AUGUST 26, 2019

To provide men’s personal care items that feel like premium brands at accessible price points, eCommerce innovators are building product lines through the direct-to-consumer (DTC) model. Founder Matt Mullenax was inspired to start the brand after cutting his teeth in the DTC world as an early employee at Bonobos.

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PYMNTS

SEPTEMBER 12, 2016

A study by Dotcom Distribution, a logistics and fulfillment firm, found that close to 90 percent of online shoppers consider delivery times central to their decision to shop with an eCommerce brand in the future. The results of the survey show a discerning customer who wants fast shipping and is willing to pay for it when it counts.

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Perficient

APRIL 4, 2022

While mobile has long been a part of the carrier offering – pay a bill, get an ID card, file a claim – this survey reflects the evolution of insurers from transactional into personalized servicing. 3) Tell Me – Authentic, Relevant Brand Messages and Experiences. 1) Know Me – Data & Analytics Relevant to the Customer.

Mobile 294

Mobile Survey User Experience Analytics 294

PYMNTS

JULY 29, 2016

Instagram followers and engagement has skyrocketed among brands and celebrities over the past year, according to a study by ARK Investment Management , illustrating that the photo-sharing social platform “seems to be cementing its position as the ideal platform for premium brand advertising.”. “In

Branding 100

Branding Survey Study Trends 100

PYMNTS

MARCH 20, 2019

Amazon.com Head of Beauty for Private Brands Kara Trousdale said in the announcement, “Our goal is to help customers spend less time and money searching for the right skincare solutions.” Kearney survey. And Amazon is already a go-to shopping destination for beauty as well as wellness offers.

Branding 109

Branding Retail Survey Report 109

PYMNTS

JUNE 24, 2020

Users reduce phone bills through playing games, watching videos or completing surveys — in short by converting engagement into rewards that work phone bills down through carrier credits. Adfone white labels its platform under carriers’ brands. do not realize that 80 percent of the world’s 5 billon smartphones are prepaid.”

Mobile 201

Mobile Online Payments Video 201

PYMNTS

MAY 29, 2017

As of the most recent surveys, 60 percent of Americans support marijuana legalization. We came up with the idea of an online marketplace for cannabis because we were really looking at how people shop for everything. Said simply, Rosenfeld noted, customers have the ability to search when they shop online — and search somewhat flexibly.

Online 156

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PYMNTS

FEBRUARY 13, 2017

The company announced that it will be selling its latest collection online for the first time in its 262-year history, with the Richemont-owned brand trying to attract younger customers. Richemont made its online debut in November and hired an executive from Google Inc. Now, all you need is $45,000 and an internet connection.

Online 122

Online New York Branding America 122

PYMNTS

DECEMBER 20, 2017

This makes for a strong brand image that’ll remain on their minds. Your brand should exist everywhere your audience does and engage them wherever they’re comfortable. For example, well-known companies like Zappos and Amazon have a unique voice through which they deliver their brand message. All that’s left is to carry it out.

Branding 142

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PYMNTS

OCTOBER 10, 2016

As retailers improve their inventory and fulfillment options, the gap between in-store and online commerce appears to be shrinking, at least according to a new report. Brands are making that investment and it really is paying off.”. foot traffic to retail stores saw its largest drop, 9.9 percent, in May, according to RetailNext.

Online 100

Online Boston Retail Mobile 100

PYMNTS

NOVEMBER 22, 2016

Even more customers will online shop when it comes to the holiday shopping season this year. According to the latest holiday sales forecasts from Visa , nearly half (47 percent) of consumers will shop online during the holidays and 33 percent of those will shop from their mobile devices.

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Perficient

JULY 30, 2020

Louis Post-Dispatch survey.” Louis and serving thousands of colleagues around the globe, is the leading global digital consultancy transforming how the world’s leading enterprises and biggest brands connect with customers and grow their businesses. Louis’ best midsize companies to work for. “I Perficient, based in St.

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PYMNTS

NOVEMBER 13, 2019

Since an increasing amount of BFCM shopping is comprised of online orders, Clearbanc said it’s important for eCommerce brands “to front-load inventory sourcing for the holiday season.”. Purchasing decisions are mostly driven by promotions, according to 81 percent of people surveyed. percent.

Online 105

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PYMNTS

OCTOBER 14, 2020

McDonald added: “Customers want to protect their purchases, big or small, and given the option, many will take insurance cover[age] at the point of sale from their favorite online brands. Our partners are certainly ahead of the curve and can see the value of insurance not only to their customers, but also their business.”.

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Capital United States Survey Branding 186

PYMNTS

OCTOBER 6, 2020

A new survey revealed teenagers spent less money on food, events and concerts during the COVID-19 pandemic amid fear of a worsening economy. The nationwide survey of 9,800 consumers conducted between Aug. The nationwide survey of 9,800 consumers conducted between Aug. 19 and Sept. 19 and Sept. Nike has maintained the No.

Survey 255

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PYMNTS

MAY 20, 2020

A devastating small business survey on one hand, and a possible link to social commerce on the other. Although the company’s survey with the Small Business Roundtable was in motion before the pandemic, its timing was prescient and its results were dramatic. Facebook helped conduct the survey of 86,000 SMB owners.

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PYMNTS

FEBRUARY 11, 2019

But the growing use of those brands to attract sales is also leading to more focus on potential challenges for online, private label retail over the next few years. Private brands, of course, are hardly new, and their use in retail predates the birth of eCommerce. Consumers can buy furniture anywhere. Private Label Impact.

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Perficient

FEBRUARY 9, 2021

This idea underscores the natural forces at work as brands battle to keep pace with customer expectations and stay relevant. A comprehensive study may include ethnographic interviews, surveys, syndicated research and data gleaned from existing touch points. Next, you need to size up your offerings against rivals and reference brands.

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PYMNTS

NOVEMBER 13, 2019

Since an increasing amount of BFCM shopping is comprised of online orders, Clearbanc said it’s important for eCommerce brands “to front-load inventory sourcing for the holiday season.”. Purchasing decisions are mostly driven by promotions, according to 81 percent of people surveyed. percent.

Online 106

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PYMNTS

JULY 18, 2016

This newfound cost consciousness is reshaping the retail industry in everything from spurring the rise of fast fashion at the expense of mall “anchor stores,” to the increasing popularity of off-brands or store brands in the supermarket, to the shift in the apparel business, to off-price retail outlets over full-priced department stores.

Branding 100

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PYMNTS

FEBRUARY 28, 2017

B2B sellers moving online need to keep the customer happy, but according to a new report by CloudCraze, there’s a disconnect between what customers want and what sellers can provide. Analysis of the survey revealed several key trends in how B2B sellers struggle to match their buyers’ expectations. Payment Problems.

Online 100

Online Payments Survey Analysis 100

PYMNTS

JANUARY 24, 2019

Online liquidation is nothing new, of course, but it’s gaining force and taking new forms, as the YouTube videos demonstrate. Online liquidation is nothing new, of course, but it’s gaining force and taking new forms, as the YouTube videos demonstrate. But the opportunities are real. More Returns.

Online 128

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PYMNTS

AUGUST 10, 2018

At first glance, 2018 is shaping up to be a year that has brought meaningful consumer, regulatory and legislative backlash against lax online privacy. One recent survey found that 78 percent of U.S. Except, maybe not. Privacy Changes. In fact, just 9 percent of U.S. Privacy Punishment. On the other hand, so what? billion in June.

Online 101

Online social media Baltimore Data 101

PYMNTS

JUNE 16, 2017

For the Chinese buyer in particular, social media engagement and online shopping activities takes on a unique avenue. s study , Digital Lifestyles in China , zeroed in on online Chinese consumer behavior as it relates to social networks, shopping preferences and video content consumption. spending combined. For these international U.S.

Study 119

Study Online social media Retail 119

PYMNTS

NOVEMBER 11, 2020

Collaborating with Afterpay gives our customers the power of choice when shopping across our family of brands,” John Strain , chief digital and technology officer at Gap, said in a statement on Wednesday (Nov. Participating Gap brands include Old Navy, Gap, Banana Republic, and Athleta. . “By We are proud to partner with Gap Inc.

Retail 222

Retail Charlotte Branding Millennials 222

PYMNTS

AUGUST 25, 2019

The Colorado-based online ID management company Ping Identity is going public and is trying to raise up to $100 million in an IPO on the Nasdaq exchange under the ticker “Ping,” reports said on Friday (Aug. It surveyed more than 3,000 people in the U.S., It surveyed more than 3,000 people in the U.S.,

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