PYMNTS

MAY 4, 2020

The lure of new markets and customers is powerful, and a global presence is now available to the smallest of online retailers, but there’s a right way to expand into overseas territories. Many merchants often resort to partnering with multiple payment service providers (PSPs) to meet the payment needs of customers from around the globe.

Payments 130

Payments Customer Experience Regional Online 130

Insights on Business

FEBRUARY 21, 2019

In the financial services industry today, industry leaders are focused on leading their organizations into the future: Reshaping the customer experience with new business models supporting an integrated ecosystem-based marketplace. Optimizing risk, compliance and security.

Innovation 79

Innovation Seattle blockchain Customer Experience 79

PYMNTS

FEBRUARY 26, 2020

Consumers going cashless also reap benefits from better security, convenience and flexibility in how they spend and play. Delivering stronger business performance for our clients and great customer experiences for their customers is the motivation behind everything we do,” said Amir Wain, founder and CEO of i2c Inc.

Oregon 232

Oregon Pennsylvania Innovation Operations 232

PYMNTS

AUGUST 11, 2020

These customers want to be able to complete their transactions as quickly as possible, meaning the onboarding process must be swift and seamless to ensure they do not abandon it for faster competitors. This will give them more time and flexibility, according to the FI.

Report 247

Report Guam Hawaii Security 247

NCR

SEPTEMBER 14, 2016

Branch banking hasn’t changed – it is still about making the best use of assets, to enable staff do what they have always been managed to do – interact with, secure loyalty from and sell to, customers. Martin has held a number of senior regional management roles in European retail banking.

Customer Experience 40

Customer Experience Strategy Training Operations 40

PYMNTS

JULY 16, 2019

“One of the challenges regional and community banks and credit unions face is the complexity of physical data integration in their data centers,” said Prasanna Narayan, head of product at Ondot. A key concern we hear about from customers is security and compliance,” Narayan said.

Innovation 128

Innovation Compliance User Experience Cards 128

PYMNTS

JULY 1, 2020

Kassam said NuoDB is employing cloud-based upgrades to reduce total cost of ownership of core banking tech, to increase global reach by using AI to identify and jump on trends even at the regional level, and by enhancing security capabilities for virtual environments.

System 268

System Digital Banking Tools User Experience 268

PYMNTS

FEBRUARY 27, 2018

27) at the Mobile World Congress that Flipkart, the Indian online grocer, is the first merchant in the Asia Pacific region to roll out Mastercard Digital Enablement Services for Merchants. The tokens let merchants offer enhanced security and customer experiences, Mastercard said in the press release.

Security 100

Security Cards Customer Experience Regional 100

PopularBank

OCTOBER 28, 2020

Popular Bank is optimizing its resources to better support the changing customer experience and enhance our offering to consumers and small businesses. Customers will continue to have access to Popular’s digital banking tools, as well as the 55,000 ATMs within the AllPoint Network 1 across the United States. New York Metro.

Puerto Rico 52

Puerto Rico New York Metro Community 52

PYMNTS

OCTOBER 9, 2018

As a global technology leader, Microsoft’s investment into Grab highlights our position as the leading homegrown technology player in the region. We look forward to collaborating with Microsoft in the pursuit of enhancing on-demand transportation and seamless online-to-offline experiences for users.”.

Regional 150

Regional Big Data Mobile Customer Experience 150

FICO

FEBRUARY 16, 2022

Banks must be prepared to help stop scams, including making customers more aware of the danger, all while continuing to ensure an exemplary customer experience. FICO published our 2021 Digital Consumer Banking and Fraud Survey today that emphasizes consumer perspectives on customer experience and fraud prevention management.

Survey 52

Survey Fraud US Customer Experience 52

FICO

FEBRUARY 16, 2022

Banks must be prepared to help stop scams, including making customers more aware of the danger, all while continuing to ensure an exemplary customer experience. FICO published our 2021 Digital Consumer Banking and Fraud Survey today that emphasizes consumer perspectives on customer experience and fraud prevention management.

Survey 52

Survey Fraud US Customer Experience 52

PYMNTS

JUNE 17, 2019

Visa is presently the only card brand providing a multiple sensory experience as part of their transactions mechanics. “As Giving greater dimensionality to our brand and letting our customers see, hear or feel Visa when they pay is an essential ingredient.”.

Branding 116

Branding Customer Experience Regional America 116

PYMNTS

JUNE 26, 2017

These services are not just enabling merchants to offer consumers greater convenience, but are also providing new opportunities to foster customer engagement, beef up payment security and collect data insights. Other payment solutions could improve the customer experience when car owners get their vehicles serviced at a dealership.

Report 150

Report Payments Meeting Tools 150

PYMNTS

MARCH 14, 2018

Banks across the Association of Southeast Asian Nations (ASEAN) region expect real-time payments to come with some major benefits to their businesses, according to new analysis from ACI Worldwide and Ovum. However, the report did find that banks in the region are less clear about exactly how they will create APIs for third-party use.

Payments 110

Payments Regional Survey Innovation 110

PYMNTS

MARCH 3, 2020

Features such as these allow customers to perform a range of banking interactions that would be impossible at traditional ATMs, such as opening accounts and obtaining new credit cards. Alabama-based Regions Bank deployed advanced ATMs as part of its digital push, replacing human tellers at many of its drive-thrus.

ATM 151

ATM Fraud Study Regional 151

PYMNTS

FEBRUARY 11, 2019

“It is our strategic direction to enhance our digital technology capability, to deliver a better customer experience,” said Thanachart Bank EVP of Retail and Small Business Banking Anuwat Luengtawekul in a statement. The trade finance gap across Asia is also a key opportunity for the firm.

Fintech 109

Fintech Tools Customer Experience Regional 109

PYMNTS

SEPTEMBER 17, 2019

The majority of ATO attacks are automated, meaning that fraudsters are becoming more comfortable utilizing advanced learning tools such as deep learning, artificial intelligence (AI) and machine learning (ML) to target financial institutions (FIs) and their customers. digital bank Monzo. market debut. market debut.

Fraud 196

Fraud Digital Banking Delaware Tools 196

PYMNTS

OCTOBER 22, 2019

ODX ‘s technology allows banks to wield an array of data from the small business applicant and third parties to enhance underwriting, and process credit and security information, the companies noted. Funds can be disbursed into their Investors Bank account within minutes.

Lending 101

Lending New Jersey Online Customer Experience 101

PYMNTS

DECEMBER 12, 2019

Players in the sharing economy must contend with an increasingly complex online payments ecosystem as they move into new regions and attract participants to their platforms. Keeping payments seamless is one way for marketplaces to retain consumer trust, as the process is foundational to customers’ experiences.

Payments 137

Payments Fraud Regulation Innovation 137

PYMNTS

OCTOBER 21, 2016

What’s more, the report found managed services are considered crucial, as they are directly related with customer experience; companies cannot afford to compromise on this factor as it helps them sustain their position in the market. The market in APAC is expected to grow at the highest CAGR between 2016 and 2021.

Management 100

Management Marketing Regional System 100

PYMNTS

JULY 15, 2020

But a new eCommerce platform coming out of the Alibaba Group in Southeast Asia is bringing a unique business model to malls in that region, one that could provide a blueprint for struggling U.S. For brands and sellers,” the company says, “LazMall offers an opportunity to create a customized experience for their customers.”.

Groups 153

Groups Branding Retail Taxes 153

Gonzobanker

JANUARY 17, 2020

In the soon to be released What’s Going On In Banking study, Cornerstone ’s Ron Shevlin shows that both bank and credit union execs are most fearful of big tech (Amazon Prime, Venmo, Apple Card) primarily because of their great data reach and ability to drive customer experience. The risk of overpaying for mediocrity right now is huge.

Customer Experience 127

Customer Experience Fintech Regional Cards 127

PYMNTS

JULY 5, 2017

Every brand is going through some type of digital transformation, and there is even greater need now to understand and meet the needs of companies redefining their customer experiences. Applause is massively expanding into helping top enterprises and brands perfect their digital experiences.

Innovation 121

Innovation Customer Experience Mobile Security 121

PYMNTS

OCTOBER 8, 2019

The benefits could be quite significant in terms of providing additional security and, ultimately, a better consumer experience. There will also be more time to experiment with SCA solutions that are not only secure, but provide an improved customer experience.

Compliance 156

Compliance Security Industry Regulation 156

FICO

NOVEMBER 16, 2022

The data from this survey revealed global trends, along with regional differences, that demonstrate the ongoing commitment that financial institutions have for finding and stopping payments fraud. Pain Points in Fraud Management Vary by Region. Investing in Fraud Prevention and Detection.

Fraud 52

Fraud Data Survey Regional 52

PYMNTS

DECEMBER 8, 2017

secured $40 million in Series C funding, reports this week said. Continually improving our customers’ experience with BitPay is a priority for us as we plan our next steps for product development.”. It’s a pain point we see across the region that desperately needs resolving.”. Artificial Intelligence.

Bitcoin 139

Bitcoin Analytics Payments Capital 139

PYMNTS

APRIL 1, 2020

Debit cards secured with PINs came into wide use in the 1990s, and regional card networks often processed such payments at the time. Customers can easily type PINs into stores’ physical keypads, but this process does not translate smoothly to eCommerce checkouts. Online sellers could instead rely on 3D Secure 2.0

Cards 141

Cards Payments Security Fraud 141

PYMNTS

SEPTEMBER 21, 2016

Both Uber and its main competitor in India, Ola, hold more than 70 percent of their revenue from only five cities in the whole country: Bengaluru, Hyderabad, Chennai, Delhi-National Capital Region and Kolkata. Uber maintains that it simply connects drivers with passengers and continues to add additional investment in its customer experience.

Maine 100

Maine Customer Experience Regional National 100

Gonzobanker

APRIL 4, 2024

That’s similar to MoneyLion, whose Q2 2023 securities filing claimed the company had “nearly” 10 million customers. It’s possible that not all 10 million Dave or MoneyLion customers have those types of accounts. How does Chime’s 38 million customer count compare to the established banks?

Comparison 104

Comparison Fintech America Survey 104

PYMNTS

JUNE 27, 2017

and Asian markets are significant growth areas for the British FinTech firm which is in the process of securing regulation in Singapore. . “There is a huge opportunity to streamline and improve the customer experience for remittances in this new market and we’re delighted to play such a pivotal role. . ”

Cards 100

Cards Mobile Digital Strategies Fintech 100

PYMNTS

NOVEMBER 7, 2018

Management also stated that the CLUB Certificate Program — defined as whole loan transactions structured as tradable pass-through securities — is nearing the $1 billion mark, after having been launched less than a year ago, in December of 2017. CEO Sanborn stated that that engagement with the Federal Trade Commission remains ongoing.

Taxes 159

Taxes Management Risk Management Capital 159

Insights on Business

NOVEMBER 19, 2018

Both fintech firms and traditional enterprises are on the brink of significant disruption as companies leverage the rapid insights generated by AI in banking to drive demonstrable outcomes in customer experience, risk management and cost efficiency. The caveat: There are winners and losers in this forward-thinking revolution.

Compliance 177

Compliance Regional blockchain Technology 177

FICO

DECEMBER 2, 2020

While there is still some way to go for banks in SE Asia when it comes to utilizing real-time digital identity capture and verification, they are out in front of some other regions. A leading Southeast Asian Bank worked with FICO to deploy an AI-based, biometrics solution to give them a seamless and secure digital platform.

Survey 72

Survey Regional Compliance Fraud 72

PYMNTS

MAY 10, 2018

In addition, mPOS systems can provide smoother customer experiences and allow retailers to make better staffing decisions, according to the PYMNTS May mPOS Tracker. As a result, the region can be an “early adopter” of the technology. percent increase in sales over the same period previously. Global Wireless POS Market Growth.

America 114

America Regional Mobile Cards 114

PYMNTS

JANUARY 21, 2021

There’s also a time value involved in tracking shipment data, where a small- to medium-sized business ( SMB ), over time, is able to secure better financing rates due to the tracking record it has built. The penetration of international banks is pretty limited in these regions, and domestic banks are also somewhat limited,” he said. “So,

Capital 259

Capital US Data blockchain 259

Bobsguide

FEBRUARY 22, 2022

Further, it can leverage TCS’ fintech partner ecosystem to accelerate innovation and create superior and contextual experiences for its customers. With the full solution stack being implemented by TCS, BDB will be able to transform our clients’ experience delivering new channels, and innovative products. “We

Innovation 78

Innovation Customer Experience Strategy Operations 78