PYMNTS

MAY 1, 2020

have passed laws or implemented programs over the past two years to put more focus on digital banking and data security, fundamentally changing how online transactions work. The presence and curation of FinTechs is growing … and we are leveraging the technologies offered by FinTech players to enhance customer experience.

Innovation 245

Innovation Regulation Digital Banking Security 245

PYMNTS

FEBRUARY 12, 2020

The integration will help to grow Esker’s order-to-cash (O2C) solution by allowing for secure online payment capabilities around the world. “As We’re proud to support the global ambition of Esker,” said Guillaume Princen, Stripe general manager for Continental Europe. “By Latin America, Asia and Europe.

Payments 174

Payments Customer Experience Regional America 174

PYMNTS

AUGUST 6, 2020

Enabling smooth payment experiences for all customers can be a tall order for merchants, especially small- to medium-sized businesses ( SMBs ) that lack the resources of their larger counterparts. Subpar experiences can cause customers to avoid doing business with merchants in the future or even abandon their transactions altogether.

Report 159

Report UX Regional Retail 159

Insights on Business

FEBRUARY 21, 2019

In the financial services industry today, industry leaders are focused on leading their organizations into the future: Reshaping the customer experience with new business models supporting an integrated ecosystem-based marketplace. Optimizing risk, compliance and security.

Innovation 79

Innovation Seattle blockchain Customer Experience 79

PYMNTS

JULY 1, 2020

“From global customer acquisition efforts to real-time personalization of the user experience to infrastructure technology management, the opportunities are endless.”. For many FIs, cloud banking is the key to unlocking more resilient services while vastly improving customer experience.

System 268

System Digital Banking Tools User Experience 268

FICO

FEBRUARY 16, 2022

Banks must be prepared to help stop scams, including making customers more aware of the danger, all while continuing to ensure an exemplary customer experience. FICO published our 2021 Digital Consumer Banking and Fraud Survey today that emphasizes consumer perspectives on customer experience and fraud prevention management.

Survey 52

Survey Fraud US Customer Experience 52

FICO

FEBRUARY 16, 2022

Banks must be prepared to help stop scams, including making customers more aware of the danger, all while continuing to ensure an exemplary customer experience. FICO published our 2021 Digital Consumer Banking and Fraud Survey today that emphasizes consumer perspectives on customer experience and fraud prevention management.

Survey 52

Survey Fraud US Customer Experience 52

PYMNTS

JULY 16, 2019

“One of the challenges regional and community banks and credit unions face is the complexity of physical data integration in their data centers,” said Prasanna Narayan, head of product at Ondot. A key concern we hear about from customers is security and compliance,” Narayan said.

Innovation 128

Innovation Compliance User Experience Cards 128

PYMNTS

JUNE 26, 2017

These services are not just enabling merchants to offer consumers greater convenience, but are also providing new opportunities to foster customer engagement, beef up payment security and collect data insights. laundromats, manage loyalty cards and help consumers locate a free washer or dryer unit close to them using a mobile app.

Report 150

Report Payments Meeting Tools 150

PYMNTS

AUGUST 11, 2020

These customers want to be able to complete their transactions as quickly as possible, meaning the onboarding process must be swift and seamless to ensure they do not abandon it for faster competitors. This will give them more time and flexibility, according to the FI.

Report 247

Report Guam Hawaii Security 247

NCR

SEPTEMBER 14, 2016

The cost of bricks and mortar operations is high, staff need constant remote or on site management to perform, and consumers are now highly unpredictable in their choice of delivery channels, given the increasing capability of digital channels. Martin has held a number of senior regional management roles in European retail banking.

Customer Experience 40

Customer Experience Strategy Training Operations 40

FICO

NOVEMBER 16, 2022

In August 2022, we commissioned a survey of 156 global executives and managers from retail banks and retail financial institutions. The data from this survey revealed global trends, along with regional differences, that demonstrate the ongoing commitment that financial institutions have for finding and stopping payments fraud.

Fraud 52

Fraud Data Survey Regional 52

FICO

MAY 4, 2021

Latin America is a huge opportunity market for financial services with approximately 70% of the region either unbanked or underbanked. That’s why Digio partnered with Conductor , a leading payments and banking-as-a-service platform provider in the region, to provide the latest in cutting edge fraud technology provided by FICO.

Fraud 52

Fraud America Customer Experience Regional 52

PYMNTS

DECEMBER 8, 2017

It was a mixed bag of funding, with a few startups working in more traditional B2B technology, including expense management and SaaS. Expense Management. secured $40 million in Series C funding, reports this week said. It’s a pain point we see across the region that desperately needs resolving.”. Artificial Intelligence.

Bitcoin 139

Bitcoin Analytics Payments Capital 139

PYMNTS

OCTOBER 8, 2019

In light of the widespread lack of preparedness across the European Economic Area (EEA), Mari Anne Bayliss, director of EMEA solutions management and strategy at CyberSource , felt it was not surprising that — as of the Sept. That might mean implementing more seamless security techniques that don’t create friction for the consumer.

Compliance 156

Compliance Security Industry Regulation 156

PYMNTS

JULY 24, 2020

Nike unveiled multiple changes to its top leadership Wednesday (July 22) as it seeks to accelerate its digital business as well as streamline customer experiences with a Consumer Direct Acceleration (CDA) roadmap. PYMNTS explores how open banking is developing in Brazil and the region overall. .

Fraud 159

Fraud Leadership Kentucky social media 159

PYMNTS

SEPTEMBER 17, 2019

The majority of ATO attacks are automated, meaning that fraudsters are becoming more comfortable utilizing advanced learning tools such as deep learning, artificial intelligence (AI) and machine learning (ML) to target financial institutions (FIs) and their customers. digital bank Monzo. market debut. market debut.

Fraud 196

Fraud Digital Banking Delaware Tools 196

Gonzobanker

JANUARY 17, 2020

In the soon to be released What’s Going On In Banking study, Cornerstone ’s Ron Shevlin shows that both bank and credit union execs are most fearful of big tech (Amazon Prime, Venmo, Apple Card) primarily because of their great data reach and ability to drive customer experience. Banking organizations remain over-managed and under-led.

Customer Experience 126

Customer Experience Fintech Regional Cards 126

PYMNTS

NOVEMBER 7, 2018

Management pointed to tightening credit standards even as rising rates helped boost results, trends that are likely to continue. billion, while custom loans — defined as those near prime, super prime and “testing” programs — stood at $621 million, compared to $447 million. million, beating consensus by about $2.6

Taxes 159

Taxes Management Risk Management Capital 159

PYMNTS

DECEMBER 12, 2019

Players in the sharing economy must contend with an increasingly complex online payments ecosystem as they move into new regions and attract participants to their platforms. Keeping payments seamless is one way for marketplaces to retain consumer trust, as the process is foundational to customers’ experiences.

Payments 137

Payments Fraud Regulation Innovation 137

Gonzobanker

DECEMBER 14, 2023

Meanwhile, technology changes continued at a breakneck pace, with generative AI the biggest topic around management tables. billion bank in the Mid-Atlantic region. GonzoBanker of the Year (Regional Bank) – goes to Huntington Bancshares Chairman and CEO Steve Steinour. That’s enough to send normal people into the fetal position.

Fintech 194

Fintech Community Regional Technology 194

PYMNTS

FEBRUARY 4, 2019

Alipay A/NZ Country Manager George Lawson said, according to the outlet, “The Sydney City Card pilot is an innovative approach to engaging with our largest tourist market and provides Australia with a critical advantage over other regional tourist hotspots during this peak annual travel period.”. On another note, the U.K.’s

Google 122

Google Cards Training Customer Experience 122

Insights on Business

NOVEMBER 19, 2018

Both fintech firms and traditional enterprises are on the brink of significant disruption as companies leverage the rapid insights generated by AI in banking to drive demonstrable outcomes in customer experience, risk management and cost efficiency. The caveat: There are winners and losers in this forward-thinking revolution.

Compliance 177

Compliance Regional blockchain Technology 177

PYMNTS

MARCH 27, 2020

“From the supply-chain side, I have to be able to manage a highly perishable inventory,” he said. Farmer’s Fridge sources its items from local and regional suppliers, prepares them as needed in its commissary kitchen and delivers them in refrigerated vehicles to each location five days a week. Targeting Convenience.

Milwaukee 130

Milwaukee Meeting New York City Data 130

PYMNTS

MARCH 19, 2020

According to a press release, Standard Chartered is launching its BaaS offering first with a major eCommerce platform in Indonesia, with plans to expand across Asia, Africa and the Middle East – a reflection of the region’s potential to welcome open banking-like business models to expand access to capital and financial services.

Fintech 159

Fintech Lending social media Data 159

FICO

DECEMBER 2, 2020

In May of this year analysts Omdia undertook an independent research project on behalf of FICO to uncover the customer identity management strategies of banks around the world including those in Malaysia and the Philippines. Reduced customer inconvenience and diminished application abandonment rates. How FICO helps.

Survey 72

Survey Regional Compliance Fraud 72

PYMNTS

AUGUST 4, 2017

While the firm said it is closing one of its companies “as part of a planned restructure,” and assured that customers wouldn’t be affected, the news did raise concerns over its financial health. PYMNTS breaks down the major AltFin investment rounds below, plus covers the other B2B FinTechs that were able to secure new funding.

Lending 109

Lending Capital Fintech Data 109

PYMNTS

JANUARY 21, 2021

There’s also a time value involved in tracking shipment data, where a small- to medium-sized business ( SMB ), over time, is able to secure better financing rates due to the tracking record it has built. The penetration of international banks is pretty limited in these regions, and domestic banks are also somewhat limited,” he said. “So,

Capital 259

Capital US Data blockchain 259

PYMNTS

AUGUST 10, 2017

From user interface technology to security and risk management, the only constant in the financial space is that nothing stays the same for long. For example, we were the first in the Middle East region in 2006 to close the loop by sending back a text alert to the remitter that the beneficiary had collected the money.

How To 136

How To Risk Management Technology US 136

FICO

JUNE 15, 2023

Wed, 03/08/2023 - 22:14 jessica shortt by TJ Horan Vice President, Product Management expand_less Back to top Thu, 06/15/2023 - 15:05 As someone who has made a career in the payments industry, I feel a little weird making this bold statement: it has become too easy to send money to other people. Unsafe Savings? Is Sending Money Too Simple?

Fraud 52

Fraud South Carolina Survey Management 52

Bobsguide

FEBRUARY 22, 2022

It will interface with technology offerings from TCS’ partners for CRM, sales, risk management and other enterprise functions. Further, it can leverage TCS’ fintech partner ecosystem to accelerate innovation and create superior and contextual experiences for its customers.

Innovation 78

Innovation Customer Experience Strategy Operations 78

PYMNTS

MAY 10, 2018

In addition, mPOS systems can provide smoother customer experiences and allow retailers to make better staffing decisions, according to the PYMNTS May mPOS Tracker. As a result, the region can be an “early adopter” of the technology. percent increase in sales over the same period previously. Global Wireless POS Market Growth.

America 114

America Regional Mobile Cards 114

FICO

SEPTEMBER 8, 2022

The story is similar in Malaysia, with 1 in 3 ranking security first and a further 1 in 4 ranking it second. It means that almost 23 million Filipinos and 7 million Malaysians are filtering financial providers to find those with the strongest security. Read more about our research findings for Asia here: FICO Fraud Survey for India.

Fraud 52

Fraud Payments Survey Security 52

PYMNTS

AUGUST 5, 2016

The SaaS segment scored the highest volume of venture capital, but investors across Asia were particularly active, with half of the investments coming from this region, including a whopping $125 million private equity investment in an Indian logistics firm. 3) that it secured $17.5 We break down the investment activity below.

Capital 100

Capital Software Lending Regional 100

PYMNTS

NOVEMBER 18, 2016

Asia outpaced North America in funding volume for the FinTech world, and this week’s B2B venture capital roundup seems to reflect that, with several deals from VCs in the region. Though averaging about $1 million per loan, the company said it has just secured a $10 million line of credit for a borrower, its largest to date.

Fintech 100

Fintech US Capital Community 100

PYMNTS

AUGUST 20, 2018

Reports in Total Security Daily Advisor covered the survey findings, which explored how blockchain and cryptocurrencies are impacting the accounting and finance functions of corporations. In a statement, FedEx Express Malaysia Managing Director S.C. Vietnam also topped the list in SMBs’ usage of Industry 4.0

blockchain 103

blockchain Survey cryptocurrency Technology 103

FICO

MARCH 10, 2022

One of the most interesting takeaways for me is that banks have an opportunity for proactive, personalized customer communication, in the channel of their choice, to provide fraud detection and fraud prevention, as well as to manage fraud cases so that they can be bought to a conclusion more quickly and with a better customer experience.

Fraud 52

Fraud Survey Cards Customer Experience 52