PYMNTS

JUNE 26, 2017

These services are not just enabling merchants to offer consumers greater convenience, but are also providing new opportunities to foster customer engagement, beef up payment security and collect data insights. Other payment solutions could improve the customer experience when car owners get their vehicles serviced at a dealership.

Report 150

Report Payments Meeting Tools 150

PopularBank

OCTOBER 28, 2020

Popular Bank conducted a detailed review and analysis of its current network, including its usage, proximity to additional Popular Bank branches, the needs of customers and accessibility to supplemental services. Popular is committed to meeting the needs of our customers and communities, guided by our 127-year legacy.

Puerto Rico 52

Puerto Rico New York Metro Community 52

NCR

SEPTEMBER 14, 2016

The cost of bricks and mortar operations is high, staff need constant remote or on site management to perform, and consumers are now highly unpredictable in their choice of delivery channels, given the increasing capability of digital channels. Martin has held a number of senior regional management roles in European retail banking.

Customer Experience 40

Customer Experience Strategy Training Operations 40

PYMNTS

MARCH 14, 2018

Banks across the Association of Southeast Asian Nations (ASEAN) region expect real-time payments to come with some major benefits to their businesses, according to new analysis from ACI Worldwide and Ovum. However, the report did find that banks in the region are less clear about exactly how they will create APIs for third-party use.

Payments 110

Payments Regional Survey Innovation 110

PYMNTS

OCTOBER 22, 2019

New Jersey-based financial institution Investors Bank has announced a collaboration with online small business lending firm OnDeck to digitize its own small to medium-sized business (SMB) lending operations. The companies announced their collaboration in a press release Monday (Oct.

Lending 101

Lending New Jersey Online Customer Experience 101

PYMNTS

OCTOBER 21, 2016

According to MarketsandMarkets, the increasing need for operational efficiency is expected to be the primary driver for the fleet management market during the forecast period. The fleet management market is estimated to grow from $9.54 billion in 2016 to $27.9 billion by 2021 at a CAGR of 23.9

Management 100

Management Marketing Regional System 100

PYMNTS

APRIL 1, 2020

Debit cards secured with PINs came into wide use in the 1990s, and regional card networks often processed such payments at the time. These larger operators sometimes made deals with card issuers, under which the latter would agree to only route payments over the former’s networks.

Cards 141

Cards Payments Security Fraud 141

PYMNTS

OCTOBER 8, 2019

Furthermore, according to the latest edition of PYMNTS’ PSD2 Tracker , only 40 percent of merchants operating in the European Union that are aware of SCA reported being ready as of that date. The benefits could be quite significant in terms of providing additional security and, ultimately, a better consumer experience.

Compliance 156

Compliance Security Industry Regulation 156

PYMNTS

MARCH 3, 2020

Digital-first transformations can improve personalization and operating efficiencies, but they also bring challenges, including adoption-related costs and new avenues for fraud. The following Deep Dive explores the benefits digital-first banking can offer customers as well as the challenges inherent in such transformations.

ATM 151

ATM Fraud Study Regional 151

Gonzobanker

JANUARY 17, 2020

In the soon to be released What’s Going On In Banking study, Cornerstone ’s Ron Shevlin shows that both bank and credit union execs are most fearful of big tech (Amazon Prime, Venmo, Apple Card) primarily because of their great data reach and ability to drive customer experience. The risk of overpaying for mediocrity right now is huge.

Customer Experience 126

Customer Experience Fintech Regional Cards 126

FICO

NOVEMBER 16, 2022

The data from this survey revealed global trends, along with regional differences, that demonstrate the ongoing commitment that financial institutions have for finding and stopping payments fraud. 65% of the respondents indicated that their companies plan to increase operational expenditure for fraud management anywhere from 5% to 20%+.

Fraud 52

Fraud Data Survey Regional 52

PYMNTS

JULY 5, 2017

Every brand is going through some type of digital transformation, and there is even greater need now to understand and meet the needs of companies redefining their customer experiences. Applause is massively expanding into helping top enterprises and brands perfect their digital experiences.

Innovation 121

Innovation Customer Experience Mobile Security 121

Gonzobanker

DECEMBER 14, 2023

Not the financial industry’s “Troublemakers ” – those regional and community banks, credit unions and supporting fintech entrepreneurs who continue to engage customers and communities and find niches that keep the grassroots of our country’s financial system alive and kicking. billion bank in the Mid-Atlantic region.

Fintech 194

Fintech Community Regional Technology 194

PYMNTS

SEPTEMBER 21, 2016

Both Uber and its main competitor in India, Ola, hold more than 70 percent of their revenue from only five cities in the whole country: Bengaluru, Hyderabad, Chennai, Delhi-National Capital Region and Kolkata. Uber maintains that it simply connects drivers with passengers and continues to add additional investment in its customer experience.

Maine 100

Maine Customer Experience Regional National 100

PYMNTS

DECEMBER 8, 2017

secured $40 million in Series C funding, reports this week said. The firm provides businesses with a solution to deploy predictive analytics and machine learning in their own operations; current customers include Comcast, Capital One and Walgreens, the firm said. Artificial Intelligence. California-based H2O.ai

Bitcoin 139

Bitcoin Analytics Payments Capital 139

PYMNTS

MARCH 19, 2020

According to a press release, Standard Chartered is launching its BaaS offering first with a major eCommerce platform in Indonesia, with plans to expand across Asia, Africa and the Middle East – a reflection of the region’s potential to welcome open banking-like business models to expand access to capital and financial services.

Fintech 159

Fintech Lending social media Data 159

Bobsguide

FEBRUARY 22, 2022

Through focused, innovative products, services, and a redefined operating model, BDB has been stimulating and driving entrepreneurial activity in the country. The bank was looking for a modern, digital banking solution that would help it transform customer engagement through the delivery of contextual experiences.

Innovation 78

Innovation Customer Experience Strategy Operations 78

PYMNTS

NOVEMBER 11, 2019

He noted the example of the Asia Pacific region, where consumers buy from more than 30 million stores, compared to only one million in North America, where relatively more commerce takes place online. Digitally reconciling offline payments can streamline the customer experience, he said.

Payments 100

Payments Regional Mobile America 100

PYMNTS

MARCH 27, 2020

Vending machines have come a long way from their origins as coin-operated appliances that dispense sodas or candy. The company recently began upgrading its digital infrastructure to accommodate the flood of data flowing in from an ever-expanding network of vending machines, suppliers and field operators.

Milwaukee 130

Milwaukee Meeting New York City Data 130

FICO

DECEMBER 2, 2020

While there is still some way to go for banks in SE Asia when it comes to utilizing real-time digital identity capture and verification, they are out in front of some other regions. A leading Southeast Asian Bank worked with FICO to deploy an AI-based, biometrics solution to give them a seamless and secure digital platform.

Survey 72

Survey Regional Compliance Fraud 72

PYMNTS

AUGUST 10, 2017

From user interface technology to security and risk management, the only constant in the financial space is that nothing stays the same for long. For example, we were the first in the Middle East region in 2006 to close the loop by sending back a text alert to the remitter that the beneficiary had collected the money.

How To 136

How To Risk Management Technology US 136

PYMNTS

AUGUST 5, 2016

The SaaS segment scored the highest volume of venture capital, but investors across Asia were particularly active, with half of the investments coming from this region, including a whopping $125 million private equity investment in an Indian logistics firm. 3) that it secured $17.5 We break down the investment activity below.

Capital 100

Capital Software Lending Regional 100

PYMNTS

NOVEMBER 18, 2016

Asia outpaced North America in funding volume for the FinTech world, and this week’s B2B venture capital roundup seems to reflect that, with several deals from VCs in the region. Though averaging about $1 million per loan, the company said it has just secured a $10 million line of credit for a borrower, its largest to date.

Fintech 100

Fintech US Capital Community 100

PYMNTS

OCTOBER 7, 2016

The creation of new hubs for innovative companies, SMEs and startups has also helped to foster an emerging FinTech cluster in the region. New rules and directives such as PSD2, will enhance the customer experience, improve security and boost competition.”. FinTech Paves The Way For Financial Resurgence.

Fintech 201

Fintech Industry Big Data Trends 201

PYMNTS

OCTOBER 11, 2019

The pace of innovation and disruption only promises to get faster as more travelers choose adventure over mere relaxation, and as urban experiences attract more travelers at the expense of, say, a traditional week spent along the beach or at a lake house. Long History.

Course 124

Course Payments Innovation Tools 124

PYMNTS

AUGUST 4, 2017

sent a letter to five alternative small business lenders operating in the country, inquiring about their business practices. While the firm said it is closing one of its companies “as part of a planned restructure,” and assured that customers wouldn’t be affected, the news did raise concerns over its financial health.

Lending 109

Lending Capital Fintech Data 109

FICO

JANUARY 23, 2019

There was also a lot of discussion about the growing convergence between fraud and compliance departments and how business and operational models must adapt. caption id="attachment_37588" align="alignleft" width="200"] Adam Davies - Senior Director, Fraud, Security and Compliance Solutions[/caption].

Fraud 40

Fraud Analytics Compliance Data 40

PYMNTS

JULY 1, 2016

In a region where mobile phone penetration grew from 92.7 A Singapore-based startup offering bitcoin exchange and cryptocurrency services secured another major round of funding this week. With an estimated population of just 5.47 million, an unemployment rate of 3 percent and an adult literacy rate of about 96.54 A Knack For Mobile.

National 133

National Training Bitcoin Samsung 133

FICO

MARCH 6, 2020

In 2014, I joined Tonbeller as Head of Sales & Channel Operations and became Management Board member shortly thereafter. Technology has the power to significantly improve compliance efficiency, reduce costs, add brand value, and increase the customer experience. How long have you been in the industry?

Compliance 81

Compliance Technology Fraud Analytics 81

FICO

APRIL 19, 2018

We have seen remarkable changes in banking in the last two years as lenders accelerate their digital transformation and reinvent the customer experience,” said Tim VanTassel, vice president of FICO's credit lifecycle business line. FICO is also using Amazon Web Services to deliver CCS Voice. “We

Miami 40

Miami Analytics Florida Management 40

PYMNTS

DECEMBER 30, 2016

Essential for retailers on that front, posited Mastercard, will be the integration of innovative technologies — such as the company’s own Groceries by Mastercard, a refrigerator-linked shopping app — that work in concert, saving customers time without sacrificing security. Unattended Retail Came Full Circle.

Retail 123

Retail Online Customer Experience Trends 123

CB Insights

FEBRUARY 13, 2020

These APIs handle everything from acceptance and processing to settlement and reconciliation, while ensuring compliance and security. Sigma aims to streamline business operations. Stripe Atlas (business incorporation tool) and Stripe Sigma (business analytics and reporting) can help simplify business operations. Source: Stripe.

Online 98

Online Company Retail Payments 98

Gonzobanker

DECEMBER 19, 2022

Erin Simpson , chief operations officer, and Allan Rayson , chief innovation officer and chief technology officer, think about their operations and technology differently as well by partnering with fintechs that are also invested in the bank and understand the bank’s strategy with several of them on the board. talent market.

Community 216

Community Fintech Industry Innovation 216

CB Insights

DECEMBER 7, 2017

Quicken Loans founder Dan Gilbert’s innovation in mortgages was to assign regional-specific loan application reviewers, who familiarized themselves with the regulations of certain geographies. This helped navigate fragmented regional regulations. Both companies also say they effectively secure the user data they collect.

Millennials 69

Millennials Lending United States Technology 69

Alex Jimenez

FEBRUARY 27, 2019

Chris Brasher, Head of Banking Ops at Regions Bank talked about using Watson not just to drive more self-service but also to help bank staff assist customers better and quicker. The drivers of their move consisted of predictability, security, and speed. A public cloud wasn’t a good solution due to security concerns.

blockchain 40

blockchain Conference Security Innovation 40

CB Insights

MAY 15, 2019

DBS leaders expect to see more than 5,000 people actively innovating DBS’ services and operations at DAX each year. The lab aims to improve banking through better uses of technology and has a serious focus on customer participation as the best way to find solutions. These bots aim to improve customer experience and reduce manual tasks.

Innovation 78

Innovation blockchain Technology Groups 78

CB Insights

JUNE 17, 2020

Customer service: Customer experience goes virtual with conversational AI. Security: Higher internet usage and data generation lead to increased investment. After privacy advocates raised concerns about user data security, the companies announced changes, including using Bluetooth signals instead of geolocation data.

Industry 101

Industry Technology Online Video 101