Perficient

OCTOBER 29, 2020

By applying the FBM to the Quibi story, we can learn much about what ailed the platform and how to avoid similar missteps in future product planning. For any brand that promises to entertain, motivation should center on pleasure. Quibi also needed to motivate users based on belonging and acceptance.

US 294

US social media User Experience Digital Strategies 294

PYMNTS

MARCH 9, 2017

It’s hard for online-only merchants — which deal with any number of complex variables around customer acquisition, activation and activity — and it’s exponentially more difficult for brick-and-mortar players that are managing a user experience across channels. And that is hard. If it were easy, it would be commoditized.”.

Retail 101

Retail How To User Experience Innovation 101

Perficient

SEPTEMBER 30, 2020

See the first post, How to Design Eye-Catching Graphics. Unlike with graphics and gifs, it is less important to stay within brand guidelines when designing a graph or chart. Level Up Your Presentations with Impactful Graphs. This post is the third in the Visual Storytelling series. Graphs: companies love ‘em, clients are less enthused.

Data 322

Data Branding Guidelines Community 322

PYMNTS

OCTOBER 20, 2017

It did translate various product offerings into Chinese, but did not customize user experience or pricing for the local market. China has tremendous manufacturing power, but many sellers are now trying to establish an international brand,” Wang observed.

How To 103

How To Apple Examples Payments 103

BankNXT

NOVEMBER 17, 2017

A story about the humble bank card, and how they're still important, by Benedict Shegog of 11:FS. How to design a modern bank card on BankNXT. Why you should pay more attention to card designs.

How To 65

How To Cards User Experience UX 65

PYMNTS

APRIL 10, 2020

Within our curriculum, we discuss how to eat well by incorporating more fruits and vegetables into daily life. As a direct-to-consumer (DTC) brand, Fruit Street constantly conducts A/B testing across its website and advertising campaigns to improve the user experience.

Retail 242

Retail Guidelines User Experience Branding 242

Insights on Business

APRIL 28, 2017

Some of the most important elements mentioned by analysts and professionals can be divided into four models: Digital bank brands: Many established, full-service banks find it difficult to appeal to millennials. Wary of alienating existing customers, they do not want to alter their current branding.

Digital Banking 171

Digital Banking User Experience Branding social media 171

PYMNTS

FEBRUARY 4, 2019

“The plan from our perspective was to create a user experience online first that would enable shoppers to easily customize a piece,” said Royer. The marketing tool that ended up working best for the brand was opening a physical store — and giving customers a chance to interact with their line of couches.

San Francisco 122

San Francisco Branding Austin Customer Experience 122

Cisco

OCTOBER 19, 2020

Successful business resilience: How it ensures employee safety, operational continuity, and excellence in customer service. Reinventing applications: How to connect application performance with the experience of the new digital consumer.

User Experience 71

User Experience America Security Digital Banking 71

NCR

SEPTEMBER 5, 2017

While expanding the set of rewards available through an online redemption store is one option for financial services brands, it’s also important to consider the role of offline, in-store engagement redemption solutions – as this mechanism for engagement is experiencing somewhat of a renaissance in popularity.

How To 45

How To User Experience Analysis US 45

PYMNTS

FEBRUARY 4, 2019

“The plan from our perspective was to create a user experience online first that would enable shoppers to easily customize a piece,” said Royer. The marketing tool that ended up working best for the brand was opening a physical store – and giving customers a change interact with their line of couches.

San Francisco 101

San Francisco Branding Austin Customer Experience 101

Perficient

DECEMBER 8, 2020

These factors are combined with your clickthrough rate into a metric called Quality Score and help improve the overall user experience with ads. Excess monetization would lead to a poor user experience and an erosion of market share over time. Informational/how-to videos may be your best target. Video view count.

Video 520

Video Google Study Examples 520

South State Correspondent

JULY 19, 2023

Understanding the concepts of good coding, customer experience, film, art, advertising, and branding will still be required. How AI models work is the new marketing intelligence. With one brief, bank marketers can create an end-to-end campaign with a consistent brand look and feel.

Marketing 195

Marketing Training Video Tools 195

PYMNTS

NOVEMBER 13, 2018

All you have to do in the whole user experience is to find parking through voice recognition,” he said. Consumers’ increasing use of smart speakers and voice assistant technology makes it more likely that consumers will want to use the same tools and brands inside their vehicles, which in turn promotes seamless transactions.

Course 174

Course Software User Experience Technology 174

PYMNTS

NOVEMBER 19, 2019

Among the biggest debates is how to construct and operate the best card program possible – a decision that served as the foundation for a new PYMNTS interview with Jim Geeslin, head of strategy for Elan Financial Services , an agent credit card issuer. Branding matters, too, especially when outsourcing.

Cards 140

Cards Apple Data Innovation 140

Gonzobanker

OCTOBER 6, 2023

Being on a zombie core doesn’t have to end in an apocalypse, as long as you know how to manage the system – and the vendor. Avoiding the Zombies: How to Keep Your Core Banking Technology Living and Breathing Tuesday, Oct. I recently heard a banker refer to his institution’s core banking platform as a “zombie core.”

Strategy 97

Strategy System UX Tools 97

South State Correspondent

APRIL 24, 2023

In addition, you can limit the tasks so that it only books using Open Table or Delta Airlines (using your login) or by giving it a list of brands to choose from. Self-Learning : The application learns, by itself, how to complete a task and can store and reference past history. Thus, it becomes more powerful with every use.

social media 195

social media Data Marketing Technology 195

PYMNTS

JANUARY 3, 2017

Rewards can help lure customers to a brand and keep them there. I think merchants and issuers alike see the value of rewards in creating a storyline for customers, enhancing the relationship with the brand and driving stronger loyalty,” he added. Retail is a dog-eat-dog world, operating at times on the thinnest of margins.

Retail 137

Retail UX Cards Branding 137

PYMNTS

JANUARY 29, 2019

Travel is complex, and customers want to be able to research, book and pay all within the same experience. We enable travel brands to offer a really simple, flexible payment solution, all within their own branding, without sending their customer[s] off to an underwriting site,” Soderbery explained. The Upfront Buying Experience.

Payments 151

Payments Hawaii Innovation Lending 151

PYMNTS

APRIL 2, 2020

Building that kind of adaptive protection, Stuppy said, first requires a very large pot of data to evaluate — something Kount provides for via its network of 6,500 brands and payment providers and the roughly 32 billion annual interactions that run through the Identity Trust Global Network.

Fraud 152

Fraud Data Security User Experience 152

PYMNTS

OCTOBER 1, 2020

The white-label feature allows issuers to customize and brand the program as their own, promoting early activation and spend stimulation, in an accelerated time-to-market of just three weeks.". Success comes down to consumer experience, as with so many things nowadays. a seamless omnichannel experience.”.

Apple 233

Apple Trends America Strategy 233

PYMNTS

JANUARY 8, 2021

Taken across 70 indicators to measure the quality of customer experiences through checkout, a score increase reflects an improved user experience for consumers that leads to more seamless conversions. The year 2020 saw the overall index score rise by 2.2 percent for online and 1.4 The Classics Still Count .

Retail 261

Retail Online Mobile Customer Experience 261

Perficient

AUGUST 30, 2022

Employing an Agile methodology to execute this project was extremely helpful when it came to determining how to best exhibit this product to customers and keeping the creation process organized. First, we laid out the Roadmap to understand the features we wanted this product to have and how to go about constructing these features.

Meeting 294

Meeting Examples UX Case Study 294

PYMNTS

FEBRUARY 8, 2018

It’s not just a thought exercise: By analyzing the past, organizations can shape the future they want to see, starting with creating the best possible user experience. Sweary noted that this is where WalkMe got its start: by helping organizations walk their customers through digital experiences.

Analytics 152

Analytics Retail Mobile Exercises 152

PYMNTS

MARCH 24, 2020

Now there are more dynamic choices for who and how to process using pre-written code that fits into the software. At the end of the day,” said Butler, “what embedded payments allows our customer to do is to create, own and manage their own payments brand.”.

Innovation 141

Innovation Payments Software Customer Experience 141

PYMNTS

APRIL 28, 2016

Specifically, how to foster SMBs into its (free) Pages for businesses. As Sandberg pointed out, those Pages are free, easy to set up and offer the same user experience for the business owner as a personal page. “SMBs … we think, are a very core competitive advantage for us.

Mobile 100

Mobile Tools United States User Experience 100

Lars Markull

JULY 10, 2022

Xero, on the other hand, could (at the same time) allow users to create Xero branded accounts or cards for the benefit of creating separate virtual accounts for each client for easier reconciliation or cards for a better user experience (Embedded Banking). Financial product branding is critical.

Lending 83

Lending Branding Examples Regulation 83

FirstInternet

OCTOBER 23, 2020

Whether you’re getting ready to open your business for the first time, or re opening after the economic lockdown, you – like many other business owners – are probably spending a lot of time trying to figure out how to reach potential customers… but where do you start? Generate a fast, simple user experience.

social media 66

social media Google User Experience Tools 66

PYMNTS

SEPTEMBER 14, 2016

Like how to help retailers manage fraud to a nice round number — zero — which essentially (and overnight) puts back to their bottom lines the cost of sales that they once wrote off. Essentially, we’re talking about turning fraud from being a cost to becoming a revenue lift.

Fraud 100

Fraud Retail User Experience System 100

PYMNTS

DECEMBER 4, 2018

For APMs and other players – especially the traditional credit card issuers – the question remains: How to keep the consumer engaged? When it comes to a loyalty program, it’s all about a good user experience. There’s recognition among the marquee names in payments that the landscape is shifting. The Millennials Cometh.

Payments 191

Payments Millennials Cards Course 191

Independent Banker

MAY 26, 2016

These companies have focused their entire existence on how to make it easier, faster or more convenient for consumers to do the things they do every day. Similarly, community banks should constantly evaluate how to reduce friction in their payment offerings by making them easier, faster and more convenient for their customers.

Community Bank 70

Community Bank Community Innovation System 70

PYMNTS

JANUARY 14, 2019

Amazon started with zero customers, zero brand awareness and a very ugly website with a clunky user experience, by today’s standards. And it did so via a channel that was not at all conducive to a digital shopping experience. Not exactly a great user experience. I guess every sad story needs a bad guy.

Retail 198

Retail Online Mobile Data 198

PYMNTS

DECEMBER 14, 2016

Partnering with Visa helps improve the StubHub user experience, leveraging a brand that has exceptional strength in the payments sector to make it easier than ever to connect fans to inspiring event experiences,” Visa noted. The modern customer expects a top-notch user experience.

Online 100

Online Retail User Experience Data 100

PYMNTS

APRIL 19, 2017

Branding the Nadia avatar as a “trainee” helps the agency convey to users that the program is still learning how to interact in an emotionally intelligent manner.

Digital Banking 180

Digital Banking Technology Samsung Meeting 180

PYMNTS

MARCH 20, 2017

We believed that actually the problem was the nobody had figured out how to design a shopping experience (and product mix) that would truly appeal to the way men shop and their specific tastes and needs. PYMNTS: When you first started, how did you go about building up both sides of your platform?

Mobile 101

Mobile Resources Retail US 101

PYMNTS

JULY 2, 2018

“They really have to know how well-developed their culture is at all levels of the organization, and how well-versed that is to interact with much smaller organization that very likely have a totally different cultural outlook,” Ghiotti said. Moreover, she noted, relative size is also important.

United States 102

United States Marketing User Experience Digital Banking 102

Lex Sokolin

SEPTEMBER 3, 2020

The venture capital games of embedded finance , open banking, PSD2 and API, all of these revolve around the premise that banks are behind on cloud technology and do not know how to package and deliver financial products to where they matter. Nobody has proven this out as well as Ant Financial. It is less a banking enablement software (i.e.,

blockchain 52

blockchain Software Capital Technology 52