PYMNTS

FEBRUARY 18, 2020

Mediterranean QSR Dill & Parsley and sandwich brand Cousins Subs recently both encouraged consumers to buy directly from them with the launch of new ordering apps that also offer promotions. The brand is now piloting a new store model intended to better support such takeout and delivery purchases. Find this story in the Tracker.

Millennials 232

Millennials Trends Strategy United States 232

PYMNTS

JANUARY 27, 2021

The friction inherent in the basic operations of many healthcare services — from complex payment processing methods to inconsistent appointment management practices — became more salient against the backdrop of the pandemic. Now, healthcare providers have to work to maintain loyalty just like any other brand.

Payments 263

Payments Data Survey Report 263

PYMNTS

APRIL 14, 2020

TheBlockCrypto.com , a research, analysis and news brand in covering the global cryptocurrency, said it obtained a web link that allowed users to download a payments app issued by the ABC.

New York 197

New York cryptocurrency Bitcoin Mobile 197

Social Assurance

FEBRUARY 5, 2021

When we ask financial brands what makes them unique, the answer is often the same: “our people” or “our employees really care.” This answer comes from your brand. What is a brand? A brand is what your company stands for and believes. Why Does Brand Storytelling Matter? ” Pro Tip.

Branding 17

Branding Community Marketing Strategies US 17

PYMNTS

NOVEMBER 19, 2020

Walgreens said the previous version of its app had been downloaded more than 65 million times and that its current loyalty program has more than 100 million members. 5 percent Walgreens Cash rewards on Walgreens-branded products. Certain restrictions apply, such as for Walgreens locations that aren’t open 24 hours a day.

Puerto Rico 169

Puerto Rico Virgin Islands Illinois Mobile 169

PYMNTS

FEBRUARY 25, 2020

As the report states, “We … find that a significant share of consumers are willing to bank with the institutions — financial or otherwise — that offer them the best spending and money management tools.”. A lot of banking customers are going to switch brands this year, and services like mobile cards will be decisive for them.

Mobile 153

Mobile Cards social media Survey 153

Social Assurance

SEPTEMBER 10, 2021

In the first segment of our Building a Brand series, we defined what a brand is and the importance of differentiating your brand message within the financial industry. Once you’ve established that brand message and clarified your brand direction, it’s time to begin rolling out your new and enhanced financial brand.

Branding 15

Branding social media Case Study Study 15

PYMNTS

AUGUST 5, 2020

After an acquisition, Thrasio likes to keep the founders in place to help them onboard and download their intimate knowledge of the company. There’s a strategic planning process where the Thasio brand manager gets a document that details the history of the product, including its competitors, ranking, threats and opportunities.

America 336

America Marketing Operations Retail 336

Perficient

JULY 15, 2020

This Digital Transformation approach will help enterprises looking to re-platform, helping various Line of Businesses embark on the journey for Self Service Analytics, Modern fully managed Data Platform services etc. Best practices Brochure Downloads. Webinars will have Online Surveys uniquely identifying prospects. Blog reads.

Data 497

Data Customer Experience Analytics Industry 497

PYMNTS

NOVEMBER 22, 2016

Digital risk management company RiskIQ released its Black Friday eCommerce Blacklist , which identified that one in 10 Black Friday-specific apps out of the 5,315 total that can be found searching “Black Friday” in global app stores is malicious. Threat actors have focused on the top five leading brands in eCommerce.

Mobile 100

Mobile Branding Risk Management Study 100

South State Correspondent

APRIL 27, 2022

You can download it HERE. The total experience is the product, the user’s journey with the product, the marketing/branding, and the interaction between the users and support staff. Leaders managing product teams or departments should keep these fundamentals top of mind when launching or improving a program. Build from there.

Customer Experience 195

Customer Experience eBook User Experience Policies 195

PYMNTS

JULY 23, 2020

In an interview with PYMNTS, Warren Perlman , chief information officer at global human capital management company Ceridian , said allowing individuals access to their wages in real time — as those wages are earned — could brighten the economic landscape and boost financial wellness considerably.

Study 214

Study How To Meeting Management 214

PYMNTS

NOVEMBER 3, 2020

Eighty-one percent of consumers in one recent study said that trusting brands was a major factor in determining whether they would interact with them, for example. This figure includes new users of online banking platforms or money management FinTechs, services that are covered under U.K.

Study 192

Study Data Regulation Digital Banking 192

PYMNTS

MARCH 20, 2020

The coronavirus pandemic — and the resulting push for consumers to stay home and practice social distancing — has prompted many restaurants to halt table service and put new focus on eateries’ abilities to manage and fulfill delivery orders. Bamboo Asia Develops Inventory Management System To Coordinate Restaurant Supplies.

Software 174

Software New York City Management Ohio 174

PYMNTS

JULY 16, 2020

To let financial institutions (FIs) and issuers provide an automated accounts payable (AP) solution with their own branding to their corporate customers, Regal Software has rolled out its RegalPay B2B payments software, according to an announcement.

Software 144

Software Community Bank Regional Resources 144

PYMNTS

MARCH 22, 2019

Free for businesses to download and use, WhatsApp Business enables small and medium-sized businesses (SMBs) to reply to their customers directly, set away and greeting messages, and list info such as opening times and addresses. “In According to WABetaInfo , the app has been found in the Mexican App Store, as well as in France and Brazil.

Community 156

Community Examples Branding US 156

Social Assurance

MARCH 1, 2021

It takes less than 30 seconds to look up a financial brand, learn where they are located, and explore the services they provide. In order for your financial brand to stand out, you have to cover all your bases. Reviews act as customer touchpoints that provide vital feedback on how your financial brand performs in customer service.

Branding 15

Branding social media Online Case Study 15

PYMNTS

JUNE 26, 2019

To integrate directly into the point-of-sale (POS) systems of leading restaurant brands through Olo Rails, Uber Eats has teamed up with digital food ordering platform Olo. The Olo Rails solution helps restaurant brands publish their menus, location information and prices on participating third-party marketplaces such as Uber Eats.

Branding 108

Branding Report System Management 108

Chris Skinner

FEBRUARY 21, 2017

11:FS CEO David Brear talks to him about why ‘Monzonauts’ are so crazy devoted to the brand. [You You can download and listen to this interview if you prefer] This isn’t your first startup. I did GoCardless because it got me out of being a management consultant, initially. What really stands Monzo apart?

Study 283

Study Training Fintech Digital Banking 283

PYMNTS

AUGUST 28, 2017

UPI’s partnership with one of the most popular ridesharing services in India and worldwide is a major step toward building its nascent brand. Meanwhile, Samsung is reportedly considering offering its mobile payment solution, Samsung Pay, through competing smartphone brands. About the Tracker.

Data 116

Data Samsung Report Payments 116

Social Assurance

NOVEMBER 25, 2020

As the newly crowned number one new downloaded app in both the Apple App and Google Play Stores, Parler will most likely be a subject of conversation for you this year. But what is it – and what does this social media site mean for your financial brand? And how should your financial brand prepare? Risk Management.

Branding 15

Branding social media Risk Management Management 15

PYMNTS

SEPTEMBER 25, 2019

FinTech payments disruptor Klarna has announced the start of its “No drama, just Klarna” retail campaign in partnership with 13 brands in the U.K., shoppers downloaded the Klarna app. with the launch of our Manchester office earlier this year,” said Luke Griffiths, general manager at Klarna in the U.K.

Retail 108

Retail Fintech Branding Payments 108

PYMNTS

OCTOBER 19, 2017

It also examines how one online retailer is making up for an inability to ship quickly due to custom manufacturing time and turning to real-world elements to build an online brand. Building An Online Brand In Real Life. To read the full story, download the report below. Around The Omni Usage World.

Trends 134

Trends Retail Online Report 134

PYMNTS

FEBRUARY 20, 2019

Tide, the laundry brand owned by CPG Detergent, is introducing a service called Tide Cleaners, an on-demand dry cleaning and laundry service, at 1,000 locations in cities across the country, according to reports. To use Tide Cleaners, customers simply download the app and then give the company cleaning instructions and a box number.

Omaha 145

Omaha Nashville Indiana Alabama 145

PYMNTS

MAY 25, 2017

Whether a brand is selling athletic apparel globally, or it’s trying to sell parents on letting their kids build their own teddy bears, the bottom line is almost always conversions. Before Deck and his team became a software team, they were consultants, helping athletics brands and retailers design omnichannel commerce strategies.

Software 112

Software Branding Online Retail 112

PYMNTS

APRIL 17, 2020

To seize the opportunity to boost revenues and loyalty during this time, QSR operators are shifting their focus to digitally upgrading the drive-thru as well as other modes of off-premise ordering, such as branded mobile apps and third-party delivery aggregators. To get the full story, download the Tracker.

Customer Experience 167

Customer Experience Operations Technology Branding 167

PYMNTS

OCTOBER 18, 2019

We are thrilled to be partnering with WHSmith and its brands Funky Pigeon, Cult Pens and The Card Gallery to bring this revolutionary new way to pay, putting the customer firmly in control of their finances. It’s not a separate app to download or service to sign-up for — it works through the mobile banking app a user has.

Retail 116

Retail User Experience ATM Security 116

PYMNTS

FEBRUARY 19, 2019

But the report noted that “the most common reason managers don’t like features like self-service kiosks and online ordering is that they believe customers don’t like them.” However, many QSRs, from Dunkin’ Brands to Taco Bell , are tuning to these digital innovations. Roughly 83.6

Apple 174

Apple Branding Innovation Cards 174

PYMNTS

MAY 2, 2018

Synchrony , the financial services company, announced news on Wednesday (May 2) that customers can now use voice commands to manage their Amazon.com Store Card. We’re harnessing voice technology to let consumers manage their Amazon Store Card in a way that’s most convenient to them.”.

Cards 134

Cards Customer Experience Retail Tools 134

PYMNTS

MARCH 27, 2019

For more on the latest in sharing economy market trends, download the Playbook. Online retail giant Amazon is also making a similar push to ensure the reliability of its brand. To read the case study in depth, download the Playbook here. Around the Payments and Platform Economy World. In the U.S., About the Playbook.

Payments 145

Payments Case Study Lending Study 145

PYMNTS

OCTOBER 15, 2020

The voice activation may come back with one brand or a few, as well as suggested websites or stores. So perhaps a brand wants to have a special offer for people who sign up for their app, but they want to offer a personalized version to people in a certain segment of a certain brand. So is curbside pickup.

Retail 188

Retail Technology Branding Mobile 188

PYMNTS

JUNE 30, 2020

Such offerings can include those that help them better manage their financial affairs, get the best deals on energy programs or office supplies and ultimately help them save money. For more on these stories and other CU headlines, download this month’s Tracker. How CUs Can Leverage Loyalty Programs to Boost Brand Awareness.

Report 133

Report Innovation Florida Cards 133

Perficient

OCTOBER 29, 2020

For any brand that promises to entertain, motivation should center on pleasure. That meant it needed viewers to not only discover its brand, download its app, register and begin watching but also to subscribe at either a $5 or $8 monthly payment level. In the FBM, motivation is defined as the reason for action.

US 294

US social media User Experience Digital Strategies 294

PYMNTS

AUGUST 4, 2016

Meanwhile, Samsung is tackling the African market ahead of Apple and Android, and Google announces a way to avoid app downloads. Riders with NFC-enabled mobile phones will be able to download the EASY Card, and for those without NFC-enabled phones, the app will provide a display-generated ticket and one with a bar code.

Samsung 100

Samsung Google Mobile Millennials 100

PYMNTS

JUNE 25, 2018

But beautiful produce, nibbles and cool playlists aside, over the course of those 17 years I’ve shopped at Whole Foods, I never downloaded their app. Since Saturday, the Whole Foods app has found a new place on my home screen, even though to get the Prime discounts, I didn’t have to download it. Priming the Pump for Convenience.

Retail 156

Retail Branding Millennials Online 156

PYMNTS

FEBRUARY 7, 2020

Employees can shop at the store by downloading an app and signing up. Peter Jelkeby, country retail manager and chief sustainability officer of the group’s division for the U.K. The company works with around 100 brands in total. The store will shutter in the summer.

Retail 143

Retail Dallas Massachusetts Technology 143

PYMNTS

APRIL 30, 2018

Brands and retailers face a dilemma then: How do companies reach consumers through their phones? As a result, Kolacz is rolling out technology for brands and retailers to connect with customers through messaging platforms such as Facebook Messenger, WeChat , Viber and WhatsApp. The Platform.

Retail 118

Retail Branding Customer Experience Knowledge Base 118