PYMNTS

MARCH 20, 2020

The coronavirus pandemic — and the resulting push for consumers to stay home and practice social distancing — has prompted many restaurants to halt table service and put new focus on eateries’ abilities to manage and fulfill delivery orders. Bamboo Asia Develops Inventory Management System To Coordinate Restaurant Supplies.

Software 174

Software New York City Management Ohio 174

PYMNTS

APRIL 17, 2020

To seize the opportunity to boost revenues and loyalty during this time, QSR operators are shifting their focus to digitally upgrading the drive-thru as well as other modes of off-premise ordering, such as branded mobile apps and third-party delivery aggregators. To get the full story, download the Tracker.

Customer Experience 167

Customer Experience Operations Technology Branding 167

Chris Skinner

FEBRUARY 21, 2017

11:FS CEO David Brear talks to him about why ‘Monzonauts’ are so crazy devoted to the brand. [You You can download and listen to this interview if you prefer] This isn’t your first startup. I did GoCardless because it got me out of being a management consultant, initially. What really stands Monzo apart?

Study 283

Study Training Fintech Digital Banking 283

Social Assurance

SEPTEMBER 10, 2021

In the first segment of our Building a Brand series, we defined what a brand is and the importance of differentiating your brand message within the financial industry. Once you’ve established that brand message and clarified your brand direction, it’s time to begin rolling out your new and enhanced financial brand.

Branding 15

Branding social media Case Study Study 15

PYMNTS

FEBRUARY 20, 2019

Tide, the laundry brand owned by CPG Detergent, is introducing a service called Tide Cleaners, an on-demand dry cleaning and laundry service, at 1,000 locations in cities across the country, according to reports. To use Tide Cleaners, customers simply download the app and then give the company cleaning instructions and a box number.

Omaha 145

Omaha Nashville Indiana Alabama 145

PYMNTS

OCTOBER 15, 2020

The voice activation may come back with one brand or a few, as well as suggested websites or stores. With ReplyBuy, we'll operate in two-way conversations into that experience. So far, more than 339,000 customers have downloaded it, with a 90 percent retention rate month over month. So is curbside pickup.

Retail 188

Retail Technology Branding Mobile 188

PYMNTS

MARCH 27, 2019

For more on the latest in sharing economy market trends, download the Playbook. Online retail giant Amazon is also making a similar push to ensure the reliability of its brand. To read the case study in depth, download the Playbook here. Around the Payments and Platform Economy World. In the U.S., About the Playbook.

Payments 145

Payments Case Study Lending Study 145

PYMNTS

AUGUST 28, 2017

UPI’s partnership with one of the most popular ridesharing services in India and worldwide is a major step toward building its nascent brand. Meanwhile, Samsung is reportedly considering offering its mobile payment solution, Samsung Pay, through competing smartphone brands. About the Tracker.

Data 116

Data Samsung Report Payments 116

PYMNTS

MAY 25, 2017

Whether a brand is selling athletic apparel globally, or it’s trying to sell parents on letting their kids build their own teddy bears, the bottom line is almost always conversions. Before Deck and his team became a software team, they were consultants, helping athletics brands and retailers design omnichannel commerce strategies.

Software 112

Software Branding Online Retail 112

PYMNTS

JANUARY 22, 2019

Years later, memories of cramming can make us cringe or induce a nostalgic celebratory attitude: “Hey, I actually managed to do it! Maybe one day, quick-service restaurant ( QSR ) operators will look back upon 2019 as their cramming experience when it comes to digital security and fraud prevention. Heck, yeah!”. Digital Progress.

How To 144

How To Fraud Online Mobile 144

Perficient

OCTOBER 29, 2020

Last week mobile TV platform Quibi announced plans to shut down operations, just seven months after a promising debut. For any brand that promises to entertain, motivation should center on pleasure. The mobile TV platform seemed to have it all. Why did it lose everything? In its brief run, Quibi burned through $1.7

US 294

US social media User Experience Digital Strategies 294

PYMNTS

DECEMBER 6, 2019

Fast casual chain Chipotle Mexican Grill became one of the first major restaurant brands to pioneer the mobile ordering experience in 2008. Users can download the Alexa app and activate the skill to place delivery orders on their favorite meals. . We needed to make sure that our [operations] team was able to handle that with ease.”.

Strategy 130

Strategy Innovation Digital Strategies System 130

PYMNTS

FEBRUARY 7, 2020

Employees can shop at the store by downloading an app and signing up. RBS had the task of application development, food retail operations and technology connectivity, while UST Global and its partners provided the artificial intelligence (AI) solution and physical infrastructure. The company works with around 100 brands in total.

Retail 143

Retail Dallas Massachusetts Technology 143

Perficient

JULY 20, 2020

Why they download but never use your app? They indicate not just one overarching message, but the finer points of what motivates them, what stops them, what expectations they have for your brand, and more. Chronic Condition (perhaps managing diabetes). Do you wonder why patients don’t engage more with your website?

UX 332

UX Meeting Groups Data 332

PYMNTS

JANUARY 29, 2018

Alipay is continuing its global expansion, forging new partnerships with French apparel brand Lacoste and Verifone. Turning one loyal customer into two loyal customers sounds like a cloning operation, but a new loyalty rewards program is promising to turn this far-fetched concept into retail reality. About the Tracker.

blockchain 111

blockchain Trends Policies Branding 111

PYMNTS

APRIL 30, 2018

Brands and retailers face a dilemma then: How do companies reach consumers through their phones? As a result, Kolacz is rolling out technology for brands and retailers to connect with customers through messaging platforms such as Facebook Messenger, WeChat , Viber and WhatsApp. The Platform. The Road Ahead.

Retail 118

Retail Branding Customer Experience Knowledge Base 118

CB Insights

DECEMBER 10, 2020

The pandemic has also accelerated recent trends in banking, especially among the millennial demographic, which tends to favor digital banking and online brands over traditional banks. Download the free report to learn how core processes of this financial service are being automated or commoditized. Investment banking. First name.

America 101

America Lending Cards San Francisco 101

PYMNTS

JANUARY 22, 2019

Years later, memories of cramming can make us cringe or induce a nostalgic celebratory attitude: “Hey, I actually managed to do it! Maybe one day, quick-service restaurant ( QSR ) operators will look back upon 2019 as their cramming experience when it comes to digital security and fraud prevention. Heck, yeah!”. Digital Progress.

How To 108

How To Fraud Mobile Online 108

PYMNTS

MARCH 25, 2019

The lynchpin of that experience would be the consumer’s ability to use Amazon Pay in a merchant app – Whole Foods – to track and manage their grocery purchases. Today, restaurant operators are dealing with their own version of the so-called “Amazon experience.” Today, many restaurant operators hold their noses and hope for the best.

Payments 198

Payments Innovation Branding Operations 198

PYMNTS

OCTOBER 19, 2016

In a press release , the companies said it will work with a simple-to-use mobile application for Apple iOS and Android operating systems as part of the standard Commander offering. The program would then be available through a mobile app consumers can download to their smartphone, enabling simple, convenient access to punch cards.

Cards 100

Cards Retail Mobile Apple 100

PYMNTS

APRIL 18, 2017

voice) to interact with people, brands or services and bots that heretofore have had no real place in the bidirectional, asynchronous messaging context.”. Connecting consumers with brands at any time of the day for customer service and making purchases gives chat commerce the opportunity to shake up the retail industry.

social media 123

social media Payments Retail Branding 123

PYMNTS

FEBRUARY 6, 2020

Attorney General Letitia James said her office won more than $16 million in restitution and penalties for 68,000 victims and shuttered the scammers’ New York and Oregon operations. Coca-Cola hopes the move will increase brand awareness and enhance customer loyalty. Patreon’s Quick Response To Subscription Stumble Gains Customer Trust.

New York 130

New York Oregon social media Trends 130

PYMNTS

JULY 28, 2016

It can be both a blessing and a burden being America’s oldest (active) automobile brand. So for Buick, a brand that has produced nameplates like Roadmaster, Skylark and LeSabre, the blessing of a long life – while contemporaries like Mercury and Pontiac have long since hit the highway to heaven – is also the burden of popular perception.

Branding 100

Branding System Technology Millennials 100

PYMNTS

APRIL 29, 2020

In terms of scale, management said coronavirus- related searches were four times greater than peak Super Bowl search activity. And “Other Bets,” which covers the company’s Waymo self-driving offering and a life sciences operations — was $135 million, bleeding out more cash, to an operating loss of $1.1

Google 132

Google Meeting Comparison Conference 132

PYMNTS

JUNE 13, 2016

In fact, John Fetto, senior analyst at Hitwise, told Internet Retailer that the sheer novelty of how subscriptions tweak the consumer-merchant relationship has the potential to revitalize a few stagnant brands as well. Would you be better off selling a one-off download for $10 or charging your user $1 a month to subscribe?”

Retail 100

Retail Mobile Apple Policies 100

CB Insights

FEBRUARY 27, 2019

The companies on our list operate across industries including healthcare, cybersecurity, transportation, and more. FREE DOWNLOAD: THE COMPLETE European unicorns LIST. Select Investors: Founders Fund, SoftBank Group, NovaQuest Capital Management. It operates in 40+ cities across 11 countries. NuCom Group. Valuation: $2.2B.

Company 76

Company Capital Groups Operations 76

PYMNTS

JULY 12, 2016

In short, Pokémon GO has finally managed to create a direct link between mobile activity and brick-and-mortar boots on the ground — go here, collect reward. “So what?” ” says the cynical B&M merchant. The more popular the app is, the more people that will play it and the harder it will be to get them to browse a store.

Retail 100

Retail Mobile Branding Training 100

PYMNTS

FEBRUARY 18, 2019

And last week’s events managed to qualify it for “thrill-a-minute” status between the lofty and ambitious projects started, stopped and debated that made the headlines. First, download the Amazon Live Creator iOS mobile app. The world of payments and commerce isn’t moving at a snail’s pace these days. Creating a live stream is easy.

Video 100

Video Data Las Vegas Los Angeles 100

PYMNTS

JANUARY 21, 2020

Diners download the Amazon Alexa app, turn on the Chipotle skill, connect profiles and then reorder Chipotle meals. News surfaced in March that the AI-powered personalization platform operator Dynamic Yield was being acquired by McDonald’s. At the time, it was noted that Dynamic Yield enables over 300 brands in six continents.

Tampa 134

Tampa Detroit Philadelphia Technology 134

PYMNTS

AUGUST 18, 2017

Between account takeovers, business logic abuse, loyalty and reward points fraud and other cybersecurity attack methods, companies are not only suffering financial damages but brand image damages too. No breach is ever good news for the brand, but how a company prepares beforehand (or responds in the aftermath) can make a big difference.

Security 131

Security Fraud Analytics Tools 131

PYMNTS

APRIL 4, 2019

As Chipotle continues its digital efforts, the chain’s stock is having its best year since 2013, with part of the increase credited to investors liking CEO Brian Niccol , who joined the chain about a year ago after turning Taco Bell into a lifestyle brand and introducing breakfast at the quick service restaurant. percent to nearly $1.23

Innovation 136

Innovation National Mobile Trends 136

CB Insights

NOVEMBER 6, 2018

Combined, these 31 European startups have raised more than $21B in total funding, and operate across industries including fintech, e-commerce, healthcare, and more. free download: Get all the data on 260 unicorns . Company Description: This UK-based company operates data centers in Europe and Asia. Global Switch. NuCom Group.

Groups 76

Groups Capital Operations Fintech 76

PYMNTS

JUNE 9, 2017

When it comes to expanding operations internationally, making payments to sellers and vendors is often an uphill battle for cross-border marketplaces. Companies need to partner with acquiring banks and a host of other vendors in the region, in addition to setting up a treasury operation for managing risk and keeping the business afloat.

User Experience 116

User Experience Payments Operations Strategy 116

PYMNTS

APRIL 28, 2016

Even with its computer products, iOS is the only factory-approved operating system — though cracking the hood open and installing Linux isn’t out of the question. The point is: Apple has managed to establish a remarkably closed mobile ecosystem in an age of cross-platform compatibility.

Google 100

Google Apple Mobile User Experience 100

PYMNTS

JULY 25, 2017

Starbucks, Dunkin’ Donuts, Five Guys and many other “fast-casual” chains are receiving orders from their clients’ phones (or desktops) in branded apps or websites. Rolling out mobile order-ahead can involve big operational changes, and the road to innovation — or convenience, as it were — isn’t always clearly marked.

Mobile 102

Mobile Training Online Analytics 102

CB Insights

AUGUST 30, 2018

Download now to explore all the ways in which the industry is digitizing. Startups like Clear Labs and Apeel Sciences are helping brands and retailers navigate food safety and sustainability. Clients with access to expert collections can download and edit this Market Map using our Collections tool here. . CATEGORY BREAKDOWN.

Industry 68

Industry blockchain Analytics Software 68

CB Insights

NOVEMBER 12, 2018

purchase of expense management platform Concur. Download this report to go deep on 355 of tech’s highest-value private companies. Qualtrics will maintain it’s leadership, personnel, and branding following the acquisition, and will operate as an entity of SAP’s Cloud Business Group.

Software 56

Software Leadership Groups Survey 56