Alex Jimenez

MAY 28, 2024

For the past few years I’ve noticed that more and more banking and banking technology articles about the future of banking seem to be informed by dubious claims. In fact, between September 2010 and September 2018, the top ten retail banks’ deposits grew by 50.2%. During the same time, all US banks had an increase in deposits of 46.5%.

Survey 87

Survey Strategy ATM US 87

Bank Innovation

FEBRUARY 6, 2020

is staking its consumer-banking strategy on digital technology. Three of the group’s top leaders — the chief executive officer, the head of digital technology and the chief of digital customer experience — have moved to new roles or […]. JPMorgan Chase & Co.

Digital Strategies 221

Digital Strategies Strategy Customer Experience Technology 221

Perficient

FEBRUARY 9, 2021

Omnichannel fulfillment methods such as curbside, buy-online, pick-up in-store (BOPIS), and ship-from-store have become extremely familiar to retailers, especially due to the climate of the COVID-19 pandemic. Geofencing prepares retailers for the customer’s arrival and allows for seamless and quick interactions between retailer and customer.

Retail 506

Retail Customer Experience Strategy Maine 506

Bank Innovation

MARCH 10, 2020

The rollout of Amazon’s cashierless checkout technology stack to other retailers could amount to a double-edged sword for payments startups offering similar tools, as it offers new opportunities to compete while adding pressure to their business models.

Retail 259

Retail Tools Technology Payments 259

PYMNTS

MAY 4, 2020

But particularly in the retail space, this phenomenon seems to be playing out. Retailers seem to be awaiting a government bailout that has been too slow in coming, or waiting to see what consumers will do as a slow reopening unfolds. Mall owners and big-box retailers especially can be more aggressive here.

Strategy 182

Strategy How To Retail Data 182

South State Correspondent

MAY 9, 2022

The most significant problem with bank innovation is that bankers see or hear about a sexy piece of technology at a conference or at another bank and then acquire it. The new piece of technology ends up solving a known problem but, in the process, creates more problems, and risks, than it solves.

Technology 195

Technology Customer Experience Data Training 195

PYMNTS

JUNE 20, 2017

FindFace started as a futuristic social technology for identifying strangers by scanning their faces with a smartphone camera. Two years later, the facial recognition technology is the best in the world (yep, even better than Google’s) and is being used for public safety, law enforcement and fraud prevention through cybersecurity.

Technology 173

Technology Retail social media Fraud 173

Perficient

JANUARY 27, 2021

Chris Bernard, VP of UX and Design, CDK Global is an executive focused on design, technology and strategy based in Chicago. Chris has 15+ years as a leader applying design thinking principles to organizational change, entrepreneurship, emerging technology, digital transformation, devices, software, and technical platforms.

Digital Strategies 443

Digital Strategies UX Strategy Chicago 443

PYMNTS

DECEMBER 24, 2020

When it’s said and done there was only one story that mattered in the retail universe this year and it was the rise of the digital-first economy. They and others have succeeded because they entered the market independent of traditional retail, and because their business model fit the needs of the pandemic.

Retail 295

Retail Branding Minneapolis Trends 295

PYMNTS

AUGUST 10, 2018

Traditional retail locations, ranging from fashion and home furnishings to hardware and department stores, have been forced to make significant changes in the face of heightened competition from eCommerce giants like Amazon and omnichannel powerhouses, like Walmart and its online unit, Jet.com.

Digital Strategies 104

Digital Strategies Retail Strategy Los Angeles 104

PYMNTS

MAY 5, 2020

Retail reopening events continued to draw light foot traffic on Monday, as Florida joined Texas in allowing non-essential stores to reopen. percent of consumers shop for retail goods online more often than they did on March 6, the first day of our study, and that continues to climb — up 10.5 percent from 35.5

Florida 205

Florida Retail Tampa Customer Experience 205

PYMNTS

JUNE 9, 2020

Physical brick-and-mortar retail was suffering long before the pandemic. Highlights include grocery, retail and contactless, he said. In addition, retailers are searching for more flexible fulfillment options spanning online pickup in store, pickup curbside, and a number of variants of that continuum of reaching end customers.

Retail 230

Retail Mobile Meeting Online 230

PYMNTS

OCTOBER 15, 2020

“We look at it as a conversation that drives action, which has a consequence for everything from a purchase to a loyalty program,” Mike Herrick , SVP of technology at customer engagement platform Airship , told PYMNTS. It can drive user attention effectively, and it personalizes the way our technology works.

Retail 188

Retail Technology Branding Mobile 188

PYMNTS

JULY 22, 2020

A new advocacy group dedicated to direct-to-consumer retail was announced this week with representation from Google and several major retailers including QVC, Brooks Brothers and Lane Bryant. It foresees a short-term evolution of retailing to an all-DTC world. The group is ambitious at the outset.

Google 150

Google Groups Retail New York City 150

PYMNTS

APRIL 4, 2019

Out of the haze of uncertainty emerged a new mobile network, and from the new mobile network came new retail applications and experiences, all taking advantage of the faster speed of the technology, and the potential to reduce friction. The mobile technology is moving from the realm of the possible to the world of the real.

Retail 177

Retail Mobile Course Branding 177

PYMNTS

FEBRUARY 24, 2020

As 2020 unfolds, the retail business has been dramatically altered. But with consumer spending holding steady, it’s important for retailers to grasp the opportunity to create innovative ways to get, keep and grow customers. And retailers that deploy experiential tactics drive repeat purchases at rates nearly twice those who don’t.

Retail 210

Retail Branding New York City Indiana 210

PYMNTS

APRIL 26, 2017

A day in the life of a strategy officer involves a great deal of communication with and listening to the concerns and interests of industry analysts, media and customers (along with a healthy dose of strategizing, of course). PYMNTS: What does a day in the life of a chief strategy officer look like? SW: It’s never the same day twice.

Strategy 100

Strategy Retail Online Data 100

PYMNTS

DECEMBER 15, 2020

Poynt accelerates our strategy to provide a complete suite of commerce and payment services to address this critical customer need and focus on a large addressable market opportunity. He said a business could do both, and that they didn't have to be competitors.

Technology 337

Technology Payments social media Software 337

PYMNTS

APRIL 16, 2019

Retailers put together window displays and signs to create enticing storefronts, engage customers via social media and send printed ads through the mail. If they don’t, they’re forced to spend time and energy on additional marketing strategies to recruit the next batch of new customers. Unattended Loyalty . Dialing Up the Display.

Retail 162

Retail social media Mobile User Experience 162

PYMNTS

DECEMBER 18, 2019

18) it will be exiting from its retail business to focus on becoming a technology and industrial company. The company has decided to completely withdraw from consumer retail, according to published reports. Adayroi was founded in 2014 to compete in the e-commerce space and for the company to remain competitive in retail.

Retail 130

Retail Industry Groups Technology 130

PYMNTS

SEPTEMBER 11, 2019

Virtual reality could have more retailers reach more consumers in the coming few years — in large part by upping the consumer experience. billion for retail and marketing in the year 2022, with revenues from VR initiatives expected to increase by 3,000 percent over the next four years. and Europe by 2022.

Retail 192

Retail San Diego San Francisco Branding 192

PYMNTS

NOVEMBER 20, 2020

It’s hardly competing with Amazon yet, but Target has shown more digital momentum than any major retailer during the pandemic. But get into the strategies around eCommerce and things start to get very interesting between the two. Target has invested in technology and acquisitions to keep its digital assets in-house.

Comparison 165

Comparison Strategy Retail Minneapolis 165

PYMNTS

DECEMBER 26, 2019

Fraud decisioning technologies that rely on AI, ML and other advanced learning tools can categorize and weed out fraud faster than human analysts, but businesses must recognize that fraudsters possess similarly sophisticated tools. No anti-fraud strategy is completely effective across channels, however, and therein lies the issue.

Fraud 130

Fraud Strategy Tools Security 130

PYMNTS

MARCH 13, 2020

Retailers thus cannot shrug off the brick-and-mortar shopping experience as a lost cause. Each of these three distinct shopping channels offers its own benefits to today’s customers, and retailers need to coordinate them seamlessly to keep consumers’ attention in this competitive space. Visual Search: The Next Retail Battlegrou nd.

Strategy 179

Strategy Millennials Retail Mobile 179

PYMNTS

NOVEMBER 6, 2018

6) that it has acquired StopLift Checkout Vision Systems, an intelligent computer vision system, to combat theft in the retail business. In addition to creating new value for our retail customers around the world, StopLift’s fraud detection technology will be a key enabler of our frictionless commerce product strategy.”.

Retail 144

Retail Fraud Massachusetts Technology 144

PYMNTS

JANUARY 24, 2019

Before consumers started to trade brick-and-mortar shopping experiences for eCommerce websites, retailers could bring customers through their doors with window displays. In addition, this technology can help train employees with virtual experiences. And consumers can use this technology to help shop for furniture.

Retail 204

Retail Training New York City Technology 204

Bank Innovation

FEBRUARY 9, 2020

“Patents are not always about excluding others from using [the technology]; oftentimes, patents are […]. In 2019, company obtained 418 patents, a 31% increase over the prior year. According to the bank, patents protect the bank’s tech investments.

America 369

America Technology Company Innovation Strategies 369

PYMNTS

DECEMBER 16, 2020

In today’s top payments news around the world, IBM has bought Canada-based Expertus Technologies, while Gojek is rolling out its new GoBiz Plus point-of-sale (POS) offering. The technology, which is a collaboration with PT Bank Central Asia, functions as a supplement to the GoBiz retailer super app.

Technology 240

Technology System social media Payments 240

PYMNTS

DECEMBER 16, 2020

Benetton Group , an Italian fashion company, is teaming once more with retail market intelligence firm EDITED as an "essential platform" for its future three-year roadmap, according to a Wednesday (Dec. 16) announcement. “As

Groups 157

Groups Retail Analytics Branding 157

PYMNTS

JANUARY 14, 2021

Retailers made all sorts of quick pivots to their eCommerce sites as the pandemic unfolded, but in-store legacy technology proved to be an obstacle for many of them. We’ve lived through COVID with them … and our new platform is something that allows us to expand that end-to-end strategy.”. Unveiled Wednesday (Jan.

System 189

System Retail US Data 189

Independent Banker

OCTOBER 31, 2022

ITMs and VTMs are popular retail banking innovations among community banks. What’s on the horizon for retail banking? According to a new report from PwC titled “Retail Banking 2025 and Beyond” (see sidebar), the retail banking industry is undergoing tremendous change—but, of course, community bankers already know that.

Banking Trends 151

Banking Trends Retail Trends Community Bank 151

PYMNTS

FEBRUARY 11, 2020

who would like to buy a wide variety of products and services through unattended retail channels, such as vending machines, self-service kiosks and even fully automated stores. This indicates not only a major gap between the demand for and supply of unattended retail options, but a huge potential for market growth. There are 48.7

Retail 153

Retail Data Examples Report 153

PYMNTS

OCTOBER 11, 2019

In restaurant technology, cloud kitchens have emerged as a new model driven by the rise of online ordering. And, in digital banking, banks are innovating with their strategies for fraud protection and anti-money laundering (AML). 96 percent: Share of retail banks that plan to develop services focused on real-time payments by 2020.

Trends 122

Trends Innovation Technology Marketing 122

PYMNTS

FEBRUARY 10, 2020

Start creating more customer data to feed the algorithm and then you too can join the artificial intelligence (AI) retail revolution. Retailers can engage with an “AI lite” strategy that produces lookalike customer data and a level of predictive analytics. But the present and future of AI in retail is much richer.

Retail 203

Retail Boston Data Trends 203

Perficient

NOVEMBER 13, 2020

The New Wave report differs from the independent research firm’s traditional Forrester Wave report in the way that it only assesses emerging technologies (such as computer vision). According to the report, “Perficient is proficient at AI strategy development and document automation.”. Your Computer Vision Provider. Learn More.

Report 508

Report Strategy Video Technology 508

PYMNTS

JANUARY 21, 2021

The pandemic has driven consumers to make the bulk of their purchases online, leading many businesses and retailers to struggle with securing their digital infrastructures and payments processes while managing floods of orders. retailers have digital oversights that leave them vulnerable to attacks. Debit And The Fraud Catch .

Fraud 148

Fraud Strategy Study Cards 148

PYMNTS

MAY 15, 2020

Customer loyalty continues to be a recurring theme this week as retailers look to reopen and the latest monthly sales report shows another double-digit plunge. The solution also enables retailers to create marketing campaigns that are triggered whenever repeat customer behavior or presence is detected.

Strategy 140

Strategy Branding Retail Study 140