Abrigo

JULY 14, 2023

Takeaway 3 What periodic monitoring of performance against strategy will provide the best gauge of whether the strategy is working? Finally, periodically assessing performance against institutional strategies creates a method for measuring success so leaders can pivot or seek more insight before plans get off track.

Strategy 195

Strategy Data Analytics Analysis 195

Perficient

FEBRUARY 18, 2021

As the financial services industry continues to go through its digital transformation, executives are craving new strategies and tactics to help position them against their competitors. Financial institutions that best leverage digital strategies and technologies in innovative ways will create new value for consumers and businesses.

Digital Strategies 383

Digital Strategies Strategy Industry Case Study 383

PYMNTS

JUNE 10, 2020

As retailers reopen and take stock of new post-pandemic consumer dynamics, the role of industry trade groups is changing. Groups like the National Retail Federation (NRF) focused more on economic forecasts and supply chain issues as other advocacy groups that have taken the fight for more stimulus dollars to Washington, D.C.

Groups 141

Groups Retail Strategy National 141

PYMNTS

MARCH 10, 2020

In today’s top payment news, retail remains a bright spot in the markets, Ant Financial has rolled out a strategy for digital evolution in China, and the Consumer Financial Protection Bureau (CFPB) filed a suit against a Cincinnati-based bank. Payments Stocks Plummet While Retail Remains A Bright Spot.

Strategy 197

Strategy Retail Marketing Payments 197

Perficient

DECEMBER 10, 2020

Perficient is excited to present Retail Roundtable: A Year of Change in E-commerce and Supply Chain with the Dallas Business Journal. We’ll sit down with leaders at Sally Beauty to discuss the strategies and tactics that have helped them succeed with e-commerce and supply chain management in 2020. Shifting Priorities.

Retail 322

Retail Dallas US System 322

Payments Dive

DECEMBER 18, 2020

Now that COVID-19 has shifted many businesses online, retailers are concerned about more competition, a seamless connection across channels and savvy multigenerational consumers. Stephanie Millner, Vice President of CX Management at Teleperformance shares how retailers can foster loyalty and generate revenue through digital touchpoints.

Strategy 345

Strategy Retail Online Management 345

PYMNTS

JUNE 24, 2020

The retailer, along with Harbin Pharmaceutical Group Holding Co., Additionally, the retailer has secured roughly $130 million in further liquidity. This process will enable GNC to accelerate these strategies, including its store portfolio optimization,” the company said. At that time, improved bids can be brought forward.

Retail 186

Retail Strategy Branding Security 186

Bank Innovation

JANUARY 30, 2020

In a fourth-quarter earnings report Wednesday, PayPal CEO Dan Shulman told investors the company is pushing ahead on its Venmo monetization strategy. PayPal reports that peer-to-peer payments tool Venmo is on a path to profitability.

Strategy 221

Strategy Tools Report Payments 221

PYMNTS

MAY 4, 2020

But particularly in the retail space, this phenomenon seems to be playing out. Retailers seem to be awaiting a government bailout that has been too slow in coming, or waiting to see what consumers will do as a slow reopening unfolds. Mall owners and big-box retailers especially can be more aggressive here.

Strategy 182

Strategy How To Retail Data 182

PYMNTS

JANUARY 14, 2021

The process of B2B procurement between diamond vendors and jewelry retailers is often stuck on legacy processes like phone calls, emails and paper check payments, creating the same kinds of bottlenecks and inefficiencies that plague other markets. Retailers want to have their customers visualize a product before they make a purchase.

Industry 204

Industry Strategy Retail Trends 204

Bank Innovation

JANUARY 13, 2020

As banks seek to build relationships with customers, they’re not fully exploiting the potential of gaming as a strategy for loyalty and retention, suggest analysts at Javelin Strategy & Research.

Strategy 221

Strategy Study Tools Customer Experience 221

The Paypers

MAY 11, 2023

Retail payments and credit solution provider Citi Retail Services has announced the expansion of its embedded payments strategy with the launch of the Citi Pay product suite.

Strategy 36

Strategy Retail Payments 36

PYMNTS

APRIL 27, 2020

The pressure on cash-strapped retailers is intense and potentially consequential. At stake are the early returns on some issues that will determine the nature of consumer behavior and spending patterns, which are the lifeblood of retail for any season. Larger retailers may need to look at reformatting as a reinvention strategy.

Retail 193

Retail Strategy Survey Online 193

PYMNTS

DECEMBER 24, 2020

When it’s said and done there was only one story that mattered in the retail universe this year and it was the rise of the digital-first economy. They and others have succeeded because they entered the market independent of traditional retail, and because their business model fit the needs of the pandemic.

Retail 295

Retail Branding Minneapolis Trends 295

PYMNTS

NOVEMBER 30, 2020

retail banking operations after four decades trying to build a strong presence in the country, the Financial Times (FT) reported. FT based its report on unnamed sources, stating the bank is weighing "a complete exit from retail banking in the U.S. The situation is serious enough that exiting retail banking in the U.S.

Retail 233

Retail US United States Resources 233

Payments Dive

FEBRUARY 23, 2018

Karen Katz, former president and CEO of Neiman Marcus Group, and Visa CEO Alfred Kelly shared insight, expectations and strategy during a panel talk at the NRF Big Show in January on boosting the retail mobile commerce customer experience.

Retail 272

Retail Mobile Innovation Cards 272

PYMNTS

AUGUST 31, 2020

There’s a storm brewing in the Indian retail scene, with Amazon at its center. Over the weekend, Reliance Industries – the company owned by India’s richest man, Mukesh Ambani – purchased Future Group ’s 2,000 retail stores and the Big Bazaar grocery chain. Whole Foods has 497 stores. billion consumers. “At

Retail 263

Retail Online Groups Industry 263

PYMNTS

MAY 4, 2017

For quite some time, office supplies retailer Staples has been struggling to stay afloat. In the office supply retailer’s latest effort to save face, it has made the move to shake up its marketing strategy. It’s going to convey to all audiences that Staples is much more than a retail office-supply company.”

Marketing Strategies 100

Marketing Strategies Strategy Retail Marketing 100

PYMNTS

APRIL 21, 2020

The retail bankruptcy watch intensified Tuesday (April 21) as the department store sector was hit by reports of yet another major player looking at that option. Lord & Taylor, now joining Neiman Marcus, is considering a bankruptcy filing as the COVID-19 lockdown continues to decimate non-essential retail. billion in sales.

Retail 220

Retail Dallas Washington National 220

PYMNTS

MAY 5, 2020

Retail reopening events continued to draw light foot traffic on Monday, as Florida joined Texas in allowing non-essential stores to reopen. percent of consumers shop for retail goods online more often than they did on March 6, the first day of our study, and that continues to climb — up 10.5 percent from 35.5

Florida 205

Florida Retail Tampa Customer Experience 205

PYMNTS

JUNE 22, 2020

PYMNTS recently spoke with Keala Gaines , eBay’s head of global payments services, to understand how the platform’s payments strategy has changed over the years as well as to understand the role payments has played in helping it grow from a small operation to serving business and consumers across 100 countries with 27 international sites.

Strategy 230

Strategy Payments America Examples 230

PYMNTS

APRIL 26, 2017

A day in the life of a strategy officer involves a great deal of communication with and listening to the concerns and interests of industry analysts, media and customers (along with a healthy dose of strategizing, of course). PYMNTS: What does a day in the life of a chief strategy officer look like? SW: It’s never the same day twice.

Strategy 100

Strategy Retail Online Data 100

ATM Marketplace

FEBRUARY 2, 2024

When looking at the retail bank customer experience, there are multiple considerations to keep in mind in 2024. Customer experience is a critical part of every business, as it builds customer loyalty and improves the overall brand image and equity.

Customer Experience 100

Customer Experience Strategy Branding Retail 100

Bank Innovation

SEPTEMBER 7, 2017

EXCLUSIVE – SaaS banking engine, Mambu announced its first major step into the retail banking space through its collaboration with German mobile bank N26. The move serves Mambu’s growth strategy, not only because N26 is one […].

Retail 281

Retail Strategy Mobile Online 281

PYMNTS

JANUARY 25, 2021

The National Retail Federation ’s annual convention may have come and gone but the sentiments, strategies and lessons learned from facing nearly a year of pandemic-led changes by some of the world’s largest merchants are going nowhere fast — especially when it comes to their embrace of increased digitalization.

Community 269

Community Retail Strategy National 269

PYMNTS

MAY 21, 2020

As eCommerce revenue has risen, so has the need for consumers to return their purchases, sometimes surprising retailers that might not have seen the order scale they’ve seen for April and May. At Narvar, returns are more of a post-purchase customer strategy than a drain on cash flow. The first was from retail clients.

Retail 224

Retail Customer Experience Branding Online 224

Bank Innovation

FEBRUARY 6, 2020

is staking its consumer-banking strategy on digital technology. JPMorgan Chase & Co. In 2020, that push will be spearheaded by a new team of executives.

Digital Strategies 221

Digital Strategies Strategy Customer Experience Technology 221

Bank Innovation

DECEMBER 13, 2018

As a part of its retail transformation strategy, HSBC Bank USA spent over $130 million on innovation projects in one year on its U.S. operations. These projects range from less visible, but equally important, system upgrades on the back-end and more visible ones like installing Softbank’s robot Pepper in its New York flagship.

Innovation Strategies 199

Innovation Strategies Strategy Innovation New York 199

PYMNTS

AUGUST 10, 2018

Traditional retail locations, ranging from fashion and home furnishings to hardware and department stores, have been forced to make significant changes in the face of heightened competition from eCommerce giants like Amazon and omnichannel powerhouses, like Walmart and its online unit, Jet.com.

Digital Strategies 104

Digital Strategies Retail Strategy Los Angeles 104

Perficient

FEBRUARY 9, 2021

Omnichannel fulfillment methods such as curbside, buy-online, pick-up in-store (BOPIS), and ship-from-store have become extremely familiar to retailers, especially due to the climate of the COVID-19 pandemic. Geofencing prepares retailers for the customer’s arrival and allows for seamless and quick interactions between retailer and customer.

Retail 506

Retail Customer Experience Strategy Maine 506

PYMNTS

JULY 22, 2020

A new advocacy group dedicated to direct-to-consumer retail was announced this week with representation from Google and several major retailers including QVC, Brooks Brothers and Lane Bryant. It foresees a short-term evolution of retailing to an all-DTC world. The group is ambitious at the outset.

Google 150

Google Groups Retail New York City 150

Bobsguide

AUGUST 18, 2020

Incumbent retail banks who have not yet developed a progressive digital strategy face significant cost pressures in the coming years, according to industry panellists in an online event today. “Look at Facebook, Google, Amazon and so on who have been constantly updating.

Retail 175

Retail Digital Strategies Google Strategy 175

PYMNTS

FEBRUARY 6, 2018

Fanatics , a company that sells Team USA merchandise, has taken a novel approach to Olympic retail this year with a physical store in a major U.S. The store marks a milestone for Team USA: It’s their first in-person retail store outside the Olympic Training Center in Colorado. Retail Gold.

Retail 118

Retail Strategy New York City Los Angeles 118

PYMNTS

NOVEMBER 10, 2020

Retail giant Target is collaborating with Ulta Beauty in a strategic partnership that will bring a shop-in-shop concept to 100 Target locations across the country, the companies announced in a press release on Tuesday (Nov. More than ever before, now is the time for innovation in retail,” said Ulta Beauty CEO Mary Dillon. .

Retail 144

Retail Training Strategy Branding 144

PYMNTS

DECEMBER 16, 2020

Benetton Group , an Italian fashion company, is teaming once more with retail market intelligence firm EDITED as an "essential platform" for its future three-year roadmap, according to a Wednesday (Dec. 16) announcement. “As

Groups 157

Groups Retail Analytics Branding 157

PYMNTS

FEBRUARY 24, 2020

As 2020 unfolds, the retail business has been dramatically altered. But with consumer spending holding steady, it’s important for retailers to grasp the opportunity to create innovative ways to get, keep and grow customers. And retailers that deploy experiential tactics drive repeat purchases at rates nearly twice those who don’t.

Retail 210

Retail Branding New York City Indiana 210

PYMNTS

JANUARY 19, 2021

Chuck Huang, founder and CEO of Citcon , explores how the pandemic has prompted retailers to capitalize on the surge in demand for contactless, digital payments. "As Progressive retailers have paved the way for this with email collection at registers, enabling them to connect their customers’ behavior in-store with them online.

Retail 211

Retail Payments Online Marketing Strategies 211