PYMNTS

OCTOBER 8, 2020

Case in point: Israeli startup Touchless.ai recently introduced a new intuitive voice management solution that turns any interactive kiosk into a touch-free, easy-to-use interface. The voice commerce category continues to find ways to be innovative. The pandemic has of course accelerated concerns over touchscreens. Bad trail maps.

Google 161

Google Branding Millennials Technology 161

PYMNTS

AUGUST 17, 2017

But, while closing physical bank branches might appear to be a wise cost-saving measure, the move comes with risks that could hurt banks’ relations with new millennial customers. A separate survey from management consulting firm Bain & Co. It has also meant working in anticipation of the changing needs of millennial users.

Millennials 132

Millennials Digital Banking San Francisco Fintech 132

PYMNTS

MAY 29, 2020

How are CUs utilizing videoconferencing capabilities on interactive teller machines (ITMs) to maintain their branch operations during the pandemic, and how is biometric technology helping them offer more secure, quicker and touchless ATM services? How To Keep Fraudsters From Scamming Banks Across Every Nook And Channel .

Maine 130

Maine ATM Innovation Millennials 130

NCR

JULY 20, 2016

Biometric technology is becoming an increasingly important part of the payments industry, as organizations look for reliable, fast and convenient methods of authentication. But which biometrics technologies are likely to have the biggest impact on the payments industry? Fingerprints. Ear acoustics . iStockphoto/hocus-focus.

Technology 40

Technology Payments Millennials System 40

PYMNTS

APRIL 24, 2019

In India, Google Pay is up against t he New Delhi High Court over its operations in the region, facing a debate over how the payment service should be regulated. As data security and transparency become greater concerns across a number of markets, some services are already working to confront the challenges. Payments and The Platform Economy.

Marketing 179

Marketing Regulation Case Study Security 179

Tech and Finance

JULY 13, 2016

Regional and mid-tier banks face an uphill battle on the digital front, but have advantages they can capitalize on with some focus and determination. Alarm bells are sounding in boardrooms of regional and mid-tier banks across the U.S. The big banks’ advantage in technology is not new. Or at least they should be. The 2016 U.S.

Regional 28

Regional Mobile Millennials Study 28

PYMNTS

MAY 23, 2019

Technology may be changing, but the level of service consumers want from businesses is not. While many of these customers belong to the millennial and Gen Z age groups, and prefer to communicate via text or Messenger, companies in the sharing economy still need to maintain familiar channels, like contact lines, to satisfy older customers.

Case Study 157

Case Study Innovation Regulation Millennials 157

PYMNTS

MARCH 23, 2016

While the eCommerce giant has managed to narrow this window to one or two days, an unlikely brand is saying that it should take no longer than an hour. If that doesn’t impress millennial clothes shoppers, maybe plain white socks and t-shirts will.

San Francisco 100

San Francisco New York City Metro New York 100

PYMNTS

NOVEMBER 13, 2017

millennial small business owners expect revenue to increase in 2018 , a whopping 30 percent greater than the national average of small- and medium-sized businesses (SMBs) overall, according to Bank of America’s latest Business Advantage Small Business Owner Report , released last week. Eighty-one percent of U.S.

Taxes 105

Taxes Survey Capital America 105

PYMNTS

JULY 25, 2017

And that, Passione said, is an opportunity for lenders who, in the years since the Great Depression, have found themselves struggling to build relationships with millennial consumers and who have taken a sort of “chilly” outlook toward traditional financial institutions (FIs). There are currently 13,000 community banks in the U.S.,

Lending 100

Lending Community Bank Millennials Community 100

FICO

MAY 24, 2022

We are committed to increasingly improving the management of social and environmental factors in our businesses and in supporting the market in the same direction, helping our customers in the transition to a less carbon-intensive economy and more resilient to the climate change impacts.”. These are very impactful statements.

Analytics 52

Analytics Management Regional Policies 52

NCR

APRIL 16, 2018

Like many regions across the globe, the Gulf is currently going through a period of change in the banking industry, which is presenting challenges for local institutions but also creating opportunity. Standing out in a crowded marketplace. Digital demands.

Digital Banking 49

Digital Banking Regional Customer Experience Industry 49

PYMNTS

AUGUST 14, 2019

Instant lending is the largest monetizable transaction type with Venmo, said management, and the remainder is split between Venmo Card and Pay with Venmo. We continue to see double-digit increases in new customer wins each month, demonstrating continued demand for Zelle from national and regional banks and credit unions.”.

Payments 124

Payments Trends Cards Comparison 124

NCR

OCTOBER 5, 2016

There are key reasons why customers continue to value face-to-face engagement with bank staff when managing their financial affairs, generally polarising around the reassurance of ownership, depth of knowledge and decision making agility, none of which can be advertised as benefits of the self-service channel. ” he asked.

Customer Experience 100

Customer Experience ATM Strategy Millennials 100

PYMNTS

OCTOBER 1, 2018

Many retail brand organizations that have not previously adopted this technology are reacting to competitive pressures, and [are] therefore moving on this now,” Murphy said. They simply don’t have the visibility [into] the last mile of distribution, or the last market region of distribution of their product items.”.

Branding 155

Branding Retail Technology Data 155

FICO

DECEMBER 20, 2018

I’ll leave the speculation on the headline-grabbing technologies — your blockchains and your dancing robots — to others. Indeed, we are already starting to see signs of distress among community and regional banks that lack the advertising budgets and sophisticated digital capabilities of the big national banks.

Trends 73

Trends Lending Fraud Exercises 73

NCR

JUNE 24, 2016

Whether it’s the development of a wide range of new mobile wallet technologies or using a smartphone to directly make an in-store payment, it’s forecast that this will be the face of many everyday payments sooner rather than later. One of the biggest buzzwords in the payments sector right now is mobile.

Mobile 61

Mobile US Marketing Payments 61

FICO

DECEMBER 13, 2017

I’ve focused on what I see across EMEA, but some of these trends will play out in other regions as well. The ECB Guidelines on NPL management will drive further change in the debt purchase and third-party servicing infrastructure across Europe. Not unless your idea of fun is spinning plates while dodging projectiles. Regulations.

Regulation 45

Regulation Guidelines Trends Millennials 45

Banking 2020

NOVEMBER 27, 2015

No one understands this trend better than those pesky millennials. These digital-heavy, mobile-savvy youngsters feel free to eschew brand loyalty and shop around for options on a whim, and the constant emergence of new technologies supports fickle habits. At the same time, credit unions chalked up 3% growth in new millennial customers.

Millennials 40

Millennials Survey social media Online 40

PYMNTS

JANUARY 31, 2020

As an ex-PayPal-er herself, Mielke noted that she is happy for PayPal — as having a partner like UnionPay paired with the payments license it managed to secure with the GoPay acquisition late last year are an incredibly powerful combination. That doesn’t mean, she noted, that cryptocurrency or blockchain technology is dead or has no future.

Bitcoin 100

Bitcoin Payments Los Angeles blockchain 100

PYMNTS

MAY 3, 2016

Much has been written about those ultimately failed companies and whether their present-day descendants are fundamentally different (and better) because of mobile and the improvement in logistical management it inevitably brings with it. Those firms are considered higher-tech, more urban and more millennial-focused.

Software 100

Software Illinois Management Chicago 100

PYMNTS

MAY 27, 2016

According to David Webber, Managing Director at U.K.-based This digital financial technology, which allows users to link their bank accounts with various smart devices, is at the forefront of financial interconnectivity. We took a piece of existing off-the-shelf technology, and then we take our banking platform.

Technology 101

Technology Data Examples Security 101

FICO

JUNE 14, 2021

For these reasons, BNPL loans, which are convenient and fast, can be an excellent spend management tool. The company says that over half of Afterpay’s customers in the United States are millennials, aged 25 to 40 years old. Banks can deploy additional sophisticated technology measures to reduce card fraud. In the U.S.,

Fraud 52

Fraud Cards Millennials Utah 52

CB Insights

OCTOBER 10, 2018

We define startups disrupting banking broadly to include mobile-first fintech companies that primarily focus on leveraging technology and software to digitize and streamline retail and business credit, checking, and savings accounts. Existing startups like the UK’s Revolut are also looking to expand in the region. Millennials.

Retail 78

Retail Cards Millennials Mobile 78

FICO

JUNE 22, 2022

While some firms may still be hamstrung by legacy operating systems and siloed thinking , the right technology investments in Artificial Intelligence, machine learning and digital transformation will not only help automate some of your internal process but also deliver competitive advantage and critical wins. BNPL is the new buzzword.

Trends 52

Trends Data Customer Experience Analytics 52

Banking 2020

FEBRUARY 17, 2015

For everyone from lazy millennials in the suburbs to disadvantaged denizens in under-developed regions, this is a game-changer. And then, of course, there’s the technology. It almost seems inevitable. Now it can be done with an image of the driver’s license, without setting foot in any branch.

Mobile 40

Mobile Online Millennials Course 40

CB Insights

OCTOBER 26, 2020

At the same time, financial upstarts have built technologies that could eventually cut into the relationship-driven work that investment banks are used to doing. In the world of asset management, the biggest players are now dedicated firms like Vanguard. The disruption of asset management. Table of contents.

Management 78

Management Capital Company Marketing 78

Independent Banker

JANUARY 26, 2016

But industry consultant Joseph Cady says community banks can stand up and win against the new breed of technology-tethered competitors, including online-only lenders. Banks need to shift to digital to become relevant to millennials, because they still like the emotional connection,” Cady says. State/Regional Partners Reception*.

Community Bank 70

Community Bank Community San Diego Strategy 70

PYMNTS

MAY 30, 2016

We talk to nearly 700 SMBs every quarter to get their views on payments and technology adoption. What we learn is that familiarity does not always breed contempt — checks are still a well-trodden way to make a payment — but that new technologies are starting to make some headway. Are SMBs Ready For EMV? Here’s a sneak peek.

Trends 100

Trends Retail Fraud Mobile 100

PYMNTS

APRIL 4, 2018

And it was a paradigm shift with cost, because digital recruiting was suddenly a process of exclusion that became incredibly good at using technology to keyword-search resumes , with the result of knocking out qualified candidates. “And that,” Crenshaw told Karen Webster, “was something of a paradigm shift.”.

System 115

System Tools Groups Millennials 115

Banking 2020

DECEMBER 16, 2014

We’ll soon have four generations within the global workplace: next gens, millennials, gen X and traditionalists. A big part of this is moving from reactive to proactive talent management. Take Smart Risks: Managers generally hire people who walk and talk like everyone else on the team. Be ready to act fast.

Leadership 52

Leadership Regional America Industry 52

PYMNTS

DECEMBER 31, 2016

The startup drew jealous ire from competitor Facebook/Instagram , success from millennials and confused befuddlement from baby boomers this year, along with a $1.81 Every year, Amazon somehow manages to outdo itself and finds more space in which to succeed. billion funding round back in May. It seems to be working for it.

Apple 109

Apple Security social media Study 109

Tech and Finance

JUNE 14, 2018

I publish occasionally at the Articulate Communications blog on issues of financial technology, banking and associated public relations and marketing topics. Of those who do, nearly 70 percent cite meditation and mindfulness as the most effective activity for managing their stress, ranked above listening to music, sleeping or exercising.

Survey 28

Survey Millennials Fraud Mobile 28

Gonzobanker

DECEMBER 20, 2019

There is an understanding that technology and fintech are going to cause radical change, but the how, how big and when are still very unclear. billion of assets under management. A finance pro who was not afraid of technology, Trylko brought respect and class to every endeavor he undertook. Change Agent of the Year.

Idaho 148

Idaho Conference Data Marketing 148

FICO

JANUARY 11, 2023

Top 5 Decision Management Posts of 2022: AI and Digital Jane. From diversity in AI to the film Highlander to transformative banking experiences, these decision management topics pointed the way to the future. The promise of AI and FICO Platform dominated the top posts of 2022 in the Decision Management category. Saxon Shirley.

Management 52

Management Analytics Data Tools 52

CB Insights

DECEMBER 7, 2017

Mortgage technology startups are companies that apply digital processes to mortgage origination, underwriting, servicing, investment, and other associated business activities. The graphic below highlights several of the prominent technology startups now active across the mortgage industry. What is mortgage tech? Mortgage Tech.

Millennials 69

Millennials Lending United States Technology 69

CB Insights

FEBRUARY 1, 2019

Consider that: Half of Indonesia’s population is under the age of 30, with the number of millennials (aged 17-35) in Indonesia currently at 79.5M. In terms of health insurance, more than 130M Indonesians are registered for the country’s Mandatory Health Insurance Scheme, managed by Badan Penyelenggara Jaminan Sosial (BPJS).

Policies 61

Policies Lending Operations Examples 61