PYMNTS

FEBRUARY 7, 2020

Brick-and-mortar retailers are testing convenience store designs that let consumers skip the checkout line and pay for their purchases with their mobile phones. 7-Eleven President and CEO Joe DePinto said in an announcement , “Retail technology is evolving at a rapid pace, and customer expectations are driving the evolution.

Retail 143

Retail Dallas Massachusetts Technology 143

PYMNTS

JANUARY 18, 2020

What makes the story stand out among the reams of local retail crime reporting is that the crime was actually committed. Botched crimes in local retail are common. It would be easier, more lucrative and carry no risk of jail time to download the Uber app and drive for a weekend. Organized Crime’s Physical Retail Expansion .

Retail 147

Retail Colorado Cards Report 147

PYMNTS

JULY 25, 2019

Recent days have brought new evidence of the importance of robust loyalty and rewards problems in retail, an areas of ongoing innovation, and a way for merchants of all types to stand apart in a fiercely competitive industry. Retail Card Programs. The move adds to Trax’s stable of retail tech.

Retail 132

Retail Cards Mobile Video 132

PYMNTS

JULY 29, 2019

The rise of video games, both online and mobile, is helping to drive innovation in retail. The move is one of several Tilly’s has been pursuing recently to draw additional foot traffic in an era when, like many youth-focused retailers, it is seeing its sales constantly shifting online. Larger Trends. More Money.

Video 120

Video Innovation Retail Apple 120

PYMNTS

NOVEMBER 22, 2019

Retailers are tapping into voice technology to help consumers order their favorite products such as restaurant takeout as they expand their artificial intelligence (AI) strategies. Diners download the Amazon Alexa app, enable the Chipotle skill, link profiles, and then reorder Chipotle meals. In Other Brick-and-Mortar News.

Retail 139

Retail Strategy United States Comparison 139

PYMNTS

APRIL 18, 2018

JD.com Chief Executive Richard Liu is predicting that robots will eventually supplant human workers in the retail industry. Sooner or later, our entire industry will be operated by AI (artificial intelligence) and robots, not humans,” Liu said at an event in Spain. In addition, the company has constructed a large logistics network.

Retail 109

Retail Seattle Technology Industry 109

PYMNTS

MARCH 11, 2020

The advance of Amazon’s cashierless technology is not a new story to the retail beat as of 2020. We’re not trying to replace them,” Cameron Janes, vice president of Amazon’s physical retail division, told CNBC. “I Have other retailers signed on with the service? We’re not trying to be Whole Foods.

Retail 130

Retail San Francisco Technology Data 130

PYMNTS

NOVEMBER 1, 2019

Consumers can order delivery from IHOP or Applebee’s by visiting the Postmates website or downloading the company’s app. Postmates provides on-demand delivery choices from over 500,000 restaurants, convenience stores and grocery stores, in addition to traditional retailers. restaurants. We’ll add 20 stores next year.

Branding 101

Branding Retail Florida Texas 101

Perficient

JANUARY 13, 2021

Rabbior highlights the importance of understanding each unique capability of every marketplace type, “[With a marketplace], you go from running a retail store and the branding outside it to bringing all your wares to a flea market. Would you put up the same signs? Probably not.”. Conditional Promotional Factors.

Report 495

Report Leadership Branding Strategy 495

PYMNTS

APRIL 30, 2018

Brands and retailers face a dilemma then: How do companies reach consumers through their phones? As a result, Kolacz is rolling out technology for brands and retailers to connect with customers through messaging platforms such as Facebook Messenger, WeChat , Viber and WhatsApp. The Platform. The Road Ahead.

Retail 118

Retail Branding Customer Experience Knowledge Base 118

PYMNTS

SEPTEMBER 27, 2017

RIP retail. In a recent whitepaper, the firm noted that brick-and-mortar retailers face — and certainly feel — more pressure than ever to keep stores humming as centers of commerce. After all, over 90 percent of retail sales are still done in physical stores. Where Amazon treads, retailers tremble. Or, maybe not.

Retail 104

Retail Branding Online Examples 104

PYMNTS

SEPTEMBER 4, 2018

We’re actually inventing new ways of shopping,” AutoX’s chief operating officer, Jewel Li, told PYMNTS in an interview, adding that the current way many consumers shop for groceries is simply tedious. Large grocery retailers are also starting to experiment with self-driving technology.

Retail 122

Retail Mobile California Technology 122

PYMNTS

MAY 9, 2019

In today’s digital economy, with shopping as easy as the tap of a finger on a smartphone screen, brick-and-mortar retail businesses have no choice but to innovate to keep and grow their clientele. At the same time, many consumer services firms recognize the value that specific technological applications can bring to their operations.

Innovation 197

Innovation Retail Survey Technology 197

PYMNTS

MAY 15, 2020

Amazon has filed suit against two companies that are allegedly operating a global tech support scheme targeting Alexa users, CNN reported. Attorneys for Amazon say once customers download the faux Amazon-branded apps they were prompted to contact a customer support number and “could be charged $150 for useless protection plans.”.

Seattle 241

Seattle Washington Software Branding 241

PYMNTS

OCTOBER 26, 2017

Those who travel to some of the wealthier parts of the world, however, will discover the well-to-do have much more expensive unattended retail tastes. shoppers got their own taste of unattended luxury retail when vending machines dispensing caviar were installed in several Los Angeles-area malls. A few years ago, U.S.

Retail 106

Retail Los Angeles social media Policies 106

PYMNTS

JUNE 2, 2016

Just about a decade ago, the checkout process at a retail shop was pretty simple — customers would wait in line to give their purchases to the cashier, who stood at a fixed point in the store, and then pay using cash or a credit card. Oh, how the times have changed. Around the world of PaaS.

Retail 100

Retail Software User Experience Payments 100

PYMNTS

OCTOBER 28, 2020

This state of affairs is forcing not only retailers but also their own business partners to reassess the digital capabilities they quickly adopted in spring, with many beginning to question the implications of these capabilities on their long-term sustainability and growth potential. Across The Payments Orchestration Ecosystem.

Payments 257

Payments Report Operations United States 257

PYMNTS

SEPTEMBER 30, 2020

The only question is: What do retailers have to do to win them over? Many merchants are in the middle of a journey to digitize their operations and boost sales, but there is no one-size-fits-all approach to how merchants should accomplish this. One is to provide channels through which customers can interact with employees in real time.

Report 230

Report Retail United States Online 230

PYMNTS

MARCH 16, 2017

Rather than jumping on the custom app development bandwagon that often performs poorly due to lack of consumer downloads, businesses have been increasingly making the move to partner with Facebook’s Messenger chatbot.

Operations 107

Operations social media Comparison Industry 107

PYMNTS

APRIL 19, 2018

Wendy’s , for example, planned to roll out self-ordering kiosks at about 1,000 of its retail locations by the end of 2017 in an attempt to both lure younger customers and to battle long lines at peak dining hours. 25 percent is the projected percentage of customer service operations that will use chatbots by 2020.

Retail 102

Retail eBook Customer Experience Ohio 102

PYMNTS

MARCH 8, 2019

Mobile point-of-sale (mPOS) adoption is becoming increasingly high on retailers’ to-do lists. In the March mPOS Tracker , PYMNTS explores the new mPOS uptake, as well as how mPOS providers are launching solutions into new markets, boosting their presence where they already operate and partnering to expand their reaches.

Samsung 142

Samsung Survey Atlanta Mobile 142

PYMNTS

SEPTEMBER 17, 2020

QuadPay is currently available on the retailer’s website and at its brick-and-mortar stores, according to an announcement. The company’s app has been downloaded more than 2.3 GameStop becomes a part of the more than 4,700 worldwide retailers and merchants in the QuadPay network. million times.

Charlotte 160

Charlotte Video Retail Payments 160

PYMNTS

JULY 12, 2016

For years, retailers have lamented the fact that mobile traffic so rarely translates in equal numbers to in-store traffic. Retailers spend millions — and would gladly spend millions more — if there was some sure-fire way to turn consumers’ phones into magnets that pull toward their stores.

Retail 100

Retail Mobile Branding Training 100

PYMNTS

DECEMBER 15, 2020

Gojek , a Southeast Asian super-app operator, is rolling out a new point-of-sale (POS) device, GoBiz Plus, for all-in-one purposes for micro and small- to medium-sized businesses (SMBs) in Indonesia, according to a report from TechInAsia. Gojek’s apps have garnered hundreds of millions of downloads as of June this year, the report stated.

System 169

System Payments Digital Strategies Regional 169

PYMNTS

JUNE 13, 2016

There once was a time when recurring charges for a regular retail purchase were only copacetic in consumers’ eyes as a way to pay down a big-ticket item over time or the accepted retainer for high-priced fashion and design consultants. Now, however, the subscription model for retail is as normal as the one-off transaction.

Retail 100

Retail Mobile Apple Policies 100

PYMNTS

APRIL 7, 2017

A world without checkout lines and a farewell to the fat wallet were just some of the tantalizing outcomes foreseen as mPOS devices started to make their way into retail stores years ago. Alas, consumers and merchants are still awaiting the realization of the envisioned blissful, wait-free retail utopia that was envisioned a while back.

Mobile 124

Mobile Retail Payments Trends 124

Abrigo

MAY 24, 2023

Many business owners rely on funds from friends and family instead of small business and bank loans because “they might go through all the cost and effort, only to be denied.” Since the legalization of marijuana in some form in most states, businesses operating in the marijuana industry have faced numerous hurdles due to current federal law.

Lending 195

Lending Fraud Operations Ohio 195

PYMNTS

AUGUST 5, 2020

What Thrasio is doing better than anyone else right now is making a business out of buying Amazon businesses, which it then onboards, optimizes and operates. After an acquisition, Thrasio likes to keep the founders in place to help them onboard and download their intimate knowledge of the company.

America 336

America Marketing Operations Retail 336

PYMNTS

JANUARY 18, 2021

Such silos prevent treasurers from comprehensively analyzing and gaining insights into companies’ cash flows and expenditures, hindering organizations from operating efficiently and reacting to customers’ needs in an agile manner. Each company’s risk management approach must therefore be tailored to its specific business needs.

Analytics 319

Analytics Data Risk Management Management 319

PYMNTS

DECEMBER 30, 2016

Payments 2016: The Year Of An Incredible Shift In Retailer And Consumer Expectations. 2016 in payments was the year of an incredible shift in not only retailers’, but also consumers’ expectations and behavior regarding payments. Download the eBook. My company is in loyalty, or behavior incentivization. This is changing now.

Retail 129

Retail eBook Payments blockchain 129

PYMNTS

MARCH 16, 2020

Intercontinental Exchange, the parent firm of Bakkt, had first made it known in the summer of 2018 that Starbucks was eyeing the retail use of digital currency payments. The senior engineer reportedly downloaded as well as installed scripts to make the Monero digital currency.

Bitcoin 242

Bitcoin cryptocurrency Report Retail 242

PYMNTS

JANUARY 13, 2021

Retailers are devoting as much as 10 percent of their annual budgets to fraud prevention, as customers who have been scammed while patronizing a given store are far less likely to make a return visit. The onus thus falls on retailers to protect their customers, which said customers agree with wholeheartedly.

Fraud 189

Fraud Analytics Data Retail 189

PYMNTS

SEPTEMBER 28, 2020

Consumers are spending more time at home, and many entertainment venues are either closed or operating at limited capacities. For the Consumer Subscription Retail Services Report: How Subscription Providers Can Sustain Their Momentum Through The COVID-19 Pandemic, a PYMNTS and Recurly collaboration, we surveyed more than 2,000 U.S.

Report 181

Report Company Training Study 181

PYMNTS

MAY 1, 2020

Consumers’ use of their computers to work remotely and shop for retail items in fact has increased 19 percent and 31.7 Will small- to mid-sized businesses (SMBs) follow consumers’ lead and digitize their operations to meet their new demands? percent, respectively.

Maine 161

Maine Data United States Meeting 161

Abrigo

APRIL 25, 2024

At the same time, 59% pursued credit to meet operating expenses. Other industries with double-digit declines in average loan size are hotel and food, retail, transport and warehousing, and construction. You might also like this guide for smarter, faster small business lending. A majority of applicants sought less than $100,000.

Lending 222

Lending Trends Capital Strategy 222

Perficient

NOVEMBER 17, 2020

Some of these solutions were set up in a matter of days, providing immediate results to drive operations forward. But these changes will have impacts on back-office and contact center operations, and banks face two strategic challenges.

Mobile 294

Mobile Online Conference Customer Experience 294

PYMNTS

DECEMBER 16, 2020

Southeast Asian super-app operator Gojek is launching its new GoBiz Plus point-of-sale (POS) technology for all-in-one-purposes for micro in addition to small to medium-sized businesses (SMBs) in Indonesia. The technology, which is a collaboration with PT Bank Central Asia, functions as a supplement to the GoBiz retailer super app.

Technology 240

Technology System social media Payments 240