Payments Dive

MARCH 24, 2017

While 84 percent of shoppers are using their smartphone for retail shopping purposes, retailers are facing more than a few obstacles when it comes to downloads of a branded app.

Retail 186

Retail Mobile Branding 186

PYMNTS

JULY 15, 2020

In the automotive arena, sellers have implemented third-party technology such as virtual retailing to enable a completely digital vehicle sales process. 51.5%: Share of credit-centric revolvers who are highly interested in downloading a prototypical “better app.”. 39%: Amount by which virtual retailing use increased in June.

Retail 130

Retail Technology Cards Innovation 130

PYMNTS

APRIL 17, 2020

percent more likely to make their purchases online in 2020 than they were in 2019, underscoring the increased reliance on digital commerce now that retail stores are closed until the pandemic recedes. To learn more about how the new year, and all-new circumstances, have transformed consumer spending habits, download the report.

Retail 214

Retail Data Study Online 214

PYMNTS

APRIL 27, 2020

billion people across the globe downloaded a shopping app. But after that initial download, retailers and purchase aggregators pretty much let users run the course of their screens, never thinking that advanced applications would someday become important. In 2019, 5.4 That “someday” arrived with COVID-19.

Retail 160

Retail Mobile Examples Technology 160

PYMNTS

SEPTEMBER 12, 2019

Video games are helping to drive retail innovation and growth, and that includes the hot area of subscription commerce. The move is one of several that Tilly’s has been pursuing recently to draw additional foot traffic in an era when, like many youth-focused retailers, it is seeing its sales constantly shifting online.

Video 248

Video Retail Innovation Trends 248

PYMNTS

JANUARY 15, 2021

In the inaugural QR Code Payments Tracker® , PYMNTS explores the latest in the world of QR codes, including new implementations at retailers and payment providers, the security concerns facing this payment method, and the pandemic’s effect on the development and rollout of QR code-enabled payment options. Retail Environment.

Retail 207

Retail Security Payments United States 207

PYMNTS

NOVEMBER 15, 2019

28, which is six days later than last year — meaning retailers have a whole week less to sell during the holidays. What does this mean for retailers heading into the holiday shopping season? Almost all generations express more interest in downloading hypothetical future versions of retailers’ apps rather than those currently offered.

Retail 128

Retail Mobile Millennials Tools 128

PYMNTS

DECEMBER 2, 2020

This will not only help retail items be more accessible to more consumers but could help merchants bounce back from what may have been a rocky year in sales due to the pandemic. To get the full story, download the Tracker. For more stories on these and other BNPL headlines, read the Tracker’s News and Trends.

Retail 194

Retail Millennials Payments Analysis 194

PYMNTS

SEPTEMBER 21, 2020

These moves seem logical for consumers who have been barred from visiting brick-and- mortar retailers or who are wary of contact with cashiers or payment terminals due to the potential for viral transmission, but they are also likely to have a dramatic impact on the future of digital and in-store commerce. The rise of omnichannel .

Retail 243

Retail Online social media Mobile 243

PYMNTS

NOVEMBER 15, 2019

28, which is six days later than last year — meaning retailers have a whole week less to sell during the holidays. What does this mean for retailers heading into the holiday shopping season? Almost all generations express more interest in downloading hypothetical future versions of retailers’ apps rather than those currently offered.

Retail 124

Retail Mobile Millennials Tools 124

PYMNTS

OCTOBER 15, 2020

Herrick expects that ReplyBuy and Airship will create a holistic ecosystem, allowing retailers to use its engagement technology to acquire customers and then use conversational commerce to retain them and grow their value. The retailer attributes much of its success to highly personalized, targeted mobile messages using push notifications.

Retail 188

Retail Technology Branding Mobile 188

PYMNTS

AUGUST 24, 2020

Consumers are unlikely to return to stores and business districts in the near future, nor can businesses simply rely on longstanding relationships with suppliers and retailers to keep production lines moving and shelves stocked. To learn more about what these trends portend for established brands and companies, download the report.

Retail 216

Retail Report Case Study Study 216

PYMNTS

OCTOBER 31, 2018

However, AR is now rewriting the rules of the retail game. A growing number of retailers are leveraging the technology to entice customers with a “try before you buy” shopping experience, having already been adopted by several big names in retail, including the likes of Walmart and Target.

Retail 173

Retail Report social media Samsung 173

PYMNTS

SEPTEMBER 19, 2018

Artificial intelligence (AI) and machine learning (ML) are blurring the divide between online and in-store shopping, and bringing an all-new human element into retail. To learn more about how businesses are leveraging AI and ML technology to optimize their customer experience, click here to download the report.

Retail 158

Retail Report Samsung Customer Experience 158

PYMNTS

SEPTEMBER 9, 2020

The virus itself is not the only factor in play, however, with the devastating economic downturn and record-high unemployment rates also sharply reducing consumers’ purchasing power and their willingness to make retail purchases. Digital commerce is one of the only truly safe revenue streams available to retailers right now.

Retail 169

Retail Report How To New Jersey 169

PYMNTS

AUGUST 26, 2019

The August Automated Retail Tracker examines all the latest ways that supermarkets and other retailers are implementing technologies to provide more robust, high-speed services. Around the Automated Retail Wo rld. Kodak Moments is also working to advance self-serve retail with a newly launched photo printing kiosk.

Retail 139

Retail Trends Meeting Tools 139

Payments Dive

JANUARY 26, 2018

Download this case study to see how ATM2GO is using the fully managed TNSLink for ATMs solution to handle communications from mobile and retail ATMs at diverse locations, including clubs, food outlets, festivals, sporting events and more.

Case Study 150

Case Study ATM Study Retail 150

PYMNTS

FEBRUARY 12, 2020

For retailers, 5G stands to be an opportunity to get closer to consumers and amp up the in-store experience. Retailers won’t have to wait that long to see an impact because limited 5G networks will be a reality much faster than 2024. Intel is already working with a retail solutions provider in China that is bringing 5G to life.

Retail 163

Retail Mobile social media Video 163

PYMNTS

JANUARY 16, 2018

One might just call this the age of unattended retail. Increasingly, retailers and other merchants are looking to give customers a more convenient and efficient experience by offering products and services via unattended kiosks. Clothing retail lags behind when it comes to kiosk deployment. market growing from $533.37

Retail 187

Retail Industry Data Florida 187

PYMNTS

JANUARY 19, 2021

Generation Venmo, some 65+ million consumers who have downloaded and used the app, according to the new data released Tuesday (Jan. Here’s the upshot: A consumer pre-wired for digital commerce — and looking for new opportunities to get their digital-first groove on. 19), skews younger and slightly more affluent than the typical consumer.

Retail 198

Retail social media Study Branding 198

PYMNTS

APRIL 16, 2020

Retail sales in the United States fell by almost 9 percent in March alone, and PYMNTS research suggests that the average SMB expects to run out of cash two months before the pandemic ends — even with government assistance. To find out more about how SMBs are working to keep their doors open as the pandemic deepens, download the report.

Maine 228

Maine Retail United States Industry 228

PYMNTS

MARCH 25, 2020

It’s defining that “need and want” that will determine how eCommerce retailers go to market and will predict what level of spend they expect to see. At least 90 non-essential nationwide retailers have temporarily gone dark , and most of them are trying to get consumers to go online to shop. have temporarily shut their doors.

Retail 122

Retail Online Study Survey 122

PYMNTS

FEBRUARY 7, 2020

Brick-and-mortar retailers are testing convenience store designs that let consumers skip the checkout line and pay for their purchases with their mobile phones. 7-Eleven President and CEO Joe DePinto said in an announcement , “Retail technology is evolving at a rapid pace, and customer expectations are driving the evolution.

Retail 143

Retail Dallas Massachusetts Technology 143

PYMNTS

JUNE 29, 2020

8M: Minimum number of times the Nike Commerce app has been downloaded since February. . $790M: The loss Nike reported for the period that concluded on May 31. 200%: Increase in new mobile banking registrations in April. 40%: Share of customers who plan to return to physical bank branches after the pandemic.

Branding 141

Branding Retail Training Digital Banking 141

PYMNTS

JANUARY 18, 2020

What makes the story stand out among the reams of local retail crime reporting is that the crime was actually committed. Botched crimes in local retail are common. It would be easier, more lucrative and carry no risk of jail time to download the Uber app and drive for a weekend. Organized Crime’s Physical Retail Expansion .

Retail 147

Retail Colorado Cards Resources 147

PYMNTS

SEPTEMBER 9, 2020

How Music Retailers Can Harmonize Security And Seamlessness. Criminals know that instruments and electronics are high value and easy to resell on black markets, said Mark Clem , chief digital officer at musical instrument and equipment retailer Sweetwater. Download the Tracker to read more. Find the full story in the Tracker.

Cards 162

Cards Fraud Retail Security 162

PYMNTS

MARCH 4, 2020

That’s one of the conclusions drawn from a new report on customer loyalty from Merkle, and it holds some clues for retailers looking to improve the recency and frequency of customer visits and purchases. “To The connected consumer wants to feel more connected.

Retail 131

Retail Branding Report Tools 131

PYMNTS

JANUARY 6, 2020

Consumers have become accustomed to being offered insurance coverage with their purchases of electronics, home appliances and other big-ticket items from brick-and-mortar retail locations. This is only one of the questions PYMNTS sets out to answer in the Retail Product Insurance Study , in collaboration with Cover Genius.

Retail 132

Retail Data Survey Study 132

PYMNTS

NOVEMBER 21, 2020

So it’s good to see some major retailers giving back for the holiday. To claim the offer, consumers must first download and register with the app and then add the free Thanksgiving dinner offers to their Ibotta account. As to what long-term lesson in retail the very unusual 2020 season has to offer? That would cut 7.3

Retail 179

Retail Community National New York 179

PYMNTS

JULY 25, 2019

Recent days have brought new evidence of the importance of robust loyalty and rewards problems in retail, an areas of ongoing innovation, and a way for merchants of all types to stand apart in a fiercely competitive industry. Retail Card Programs. The move adds to Trax’s stable of retail tech.

Retail 132

Retail Cards Mobile Video 132

PYMNTS

JULY 29, 2019

The rise of video games, both online and mobile, is helping to drive innovation in retail. The move is one of several Tilly’s has been pursuing recently to draw additional foot traffic in an era when, like many youth-focused retailers, it is seeing its sales constantly shifting online. Larger Trends. More Money.

Video 120

Video Innovation Retail Apple 120

PYMNTS

MARCH 11, 2020

The advance of Amazon’s cashierless technology is not a new story to the retail beat as of 2020. We’re not trying to replace them,” Cameron Janes, vice president of Amazon’s physical retail division, told CNBC. “I Have other retailers signed on with the service? We’re not trying to be Whole Foods.

Retail 130

Retail San Francisco Technology Data 130

PYMNTS

SEPTEMBER 25, 2019

FinTech payments disruptor Klarna has announced the start of its “No drama, just Klarna” retail campaign in partnership with 13 brands in the U.K., shoppers downloaded the Klarna app. The “No drama, just Klarna” campaign features retail-branded artwork on buses, billboards and screens. In August, more than 100,000 U.K.

Retail 108

Retail Fintech Branding Payments 108

PYMNTS

FEBRUARY 16, 2017

With online commerce accounting for a larger percentage of retail sales than ever before, traditional brick-and-mortar retailers are increasingly embracing online retail in order to boost their bottom lines. . To download the February edition of the Omnicommerce Tracker™ , click the button below… . About The Tracker.

Retail 103

Retail Report Online Analysis 103

PYMNTS

JUNE 4, 2020

consumers are now buying retail goods online as of May 23, compared to 29.2 So, what types of digital features are consumers relying on to make purchases and obtain their retail products and essentials as they hunker down at home and let the pandemic run its course? PYMNTS’ latest survey shows that 35.7 percent of U.S.

Online 137

Online Retail Data United States 137

PYMNTS

MARCH 17, 2017

Sometimes all it takes is a new way of looking at things to open up a world of possibilities — at least, that’s what retailers investing in augmented reality (AR) and virtual reality (VR) believe. Meanwhile, other industry projections show that more than 800 million AR apps for retailers will be downloaded by consumers by 2019.

Retail 102

Retail Online Technology National 102

PYMNTS

APRIL 18, 2018

JD.com Chief Executive Richard Liu is predicting that robots will eventually supplant human workers in the retail industry. Even so, Liu thinks it may take another decade for the technology and for shoppers to be ready for fully automated retail stores. In addition, the company has constructed a large logistics network.

Retail 109

Retail Seattle Technology Industry 109