Remove Digital Banking Remove Risk Management Remove Security Remove Technology
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3 Tips to Head Off a Digital Banking Conversion Nightmare

Gonzobanker

It’s one of a banker’s worst nightmares: the digital banking conversion that was designed to improve the customer experience fails – locking users out of their accounts, not showing balances, making wire transfer features inaccessible… It recently happened to a $25 billion bank in the Midwest. Run these experiments.

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The Horizontal, Embedded 2023 Technology Plan

Gonzobanker

Back in the day, when I was the CIO of a bank, we had a Technology Plan. It was a single document that had every aspect of the bank’s technology goals for the year – hardware, software, vendors, projects (all led by information technology, or IT, by the way) – the entire bank IT budget. digital banking).

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Security, fraud, and risk Model Bank profiles: Alfa Bank and USAA

Celent Banking

Celent profiles two award-winning banks who have modelled excellence in their use of risk management technologies across their banks. Left to right, Martin Pilecky, CIO Alfa-Bank; Gary McAlum, SVP Enterprise Security Group USAA; Joan McGowan, Senior Analyst Celent). Degree of difficulty.

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Turning To AI To Reduce Digital Banking Risks

PYMNTS

Banks of all sizes are now looking to reduce the risks they face when doing business, increasingly turning to new and emerging technologies like artificial intelligence (AI) and machine learning (ML) to reduce risk and combat fraudsters. But, that’s really more science fiction and a pretty extreme view. contact-form-7].

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Fraud prevention and detection: Empowering clients through education

Abrigo

Takeaway 2 Client fraud education at financial institutions should include takeaways that explain how to protect themselves from phishing and tips for staying secure online. Takeaway 3 Numerous resources can help banks and credit unions offer training on fraud to help customers or members recognize scams and avoid theft.

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Digital Banking: Humanizing the Customer Experience

FICO

Following the highly successful The 11 Commandments of Digital Banking eBook , we are kicking off a series of 5 deeper dive blog posts that group the 11 commandments below into common themes. Digital lift-and-shift is not a strategy! Be fascinated by your customers, not your technology. Banking doesn’t have to be boring!

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Embedded Financing Helps Asia’s SMBs Weather Cash Flow Challenges

PYMNTS

To smooth cash flow headwinds, small- to medium-sized businesses ( SMBs ) can benefit from access to financing through digital -only channels. To that end, Banking-as-a-Service (BaaS) company RootAnt , based in Singapore , is aiming to strengthen enterprises and ecosystems through open banking technologies.